Supportsoft Technologies is a dynamic and innovative app and software development company based in the vibrant tech hub of Australia. With a passion for crafting cutting-edge solutions, we specialize in a wide array of services that include app and software development, web design, e-commerce development, digital marketing, and graphic design.
In the realm of app and software development, we don't just create applications; we engineer experiences. Our developers are skilled in multiple programming languages and platforms, ensuring that your project is in the hands of experts. Whether it's a mobile app for iOS or Android, a robust web application, or custom software tailored to your unique business needs, we have the expertise to deliver top-tier solutions that will set you apart from the competition.
When it comes to web design, we understand that your website is often the first impression potential customers have of your business. Our talented designers create visually stunning and user-friendly websites that not only captivate your audience but also convert visitors into loyal customers. We believe that a well-designed website is the cornerstone of any successful online presence.
In the world of e-commerce development, we help businesses of all sizes thrive in the digital marketplace. From creating secure and user-friendly online stores to implementing payment gateways and optimizing search engines, we have the tools and knowledge to transform your e-commerce dreams into reality. We understand the importance of a seamless shopping experience and work diligently to ensure your customers have just that.
At Supportsoft Technologies, we don't just provide services; we build lasting partnerships with our clients. We take the time to understand your unique business objectives and tailor our solutions to meet your specific needs. Our commitment to excellence and passion for technology drive us to deliver results that exceed your expectations.
Min project size
$5,000+
Hourly rate
$25 - $49 / hr
Employees
10 - 49
Locations
Rosehill, Australia
Year founded
Founded 2014
1 Locations
Rosehill , Australia
No have been added yet...
Pricing Snapshot
Min. project size
$5,000+
Avg. hourly rate
$25 - $49
/hr
Rating for cost
4.8
/5
What Clients Have Said
Supportsoft Technologies offers competitive pricing and good value for cost, consistently fitting clients' budgets. Clients appreciate their responsiveness, timely delivery, and quality outputs. Specific project costs mentioned range from $5,000 to $7,000 AUD, highlighting affordability for small to medium-sized businesses.
Supportsoft Technologies consistently delivered projects on time with high-quality outputs, meeting or exceeding client expectations. Clients praised their ability to adhere to timelines and provide excellent deliverables, fostering trust and satisfaction.
Collaborative and Inclusive Environment
Supportsoft Technologies fostered a collaborative environment, encouraging input and participation from all stakeholders. This inclusivity enhanced project effectiveness and facilitated the resolution of issues as they arose.
Room for Improvement in Timeline Adherence
While generally timely, there were instances where projects extended beyond agreed timelines. These delays were sometimes attributed to client-side issues, indicating room for improvement in managing expectations and timelines.
High Level of Professionalism
The team at Supportsoft Technologies was consistently described as professional, maintaining a high standard in their interactions and project execution. This professionalism contributed to positive client experiences.
Great Value for Cost
Clients often chose Supportsoft Technologies for their competitive pricing, finding the services provided to be of great value for the cost. This affordability, combined with quality service, made them a preferred choice for many.
Excellent After-Sales Support
Clients praised Supportsoft Technologies for their excellent after-sales support, highlighting their commitment to continued service and assistance even after project completion. This support strengthened client relationships and satisfaction.
"The team's responsiveness and honesty have been impressive."
Sep 19, 2024
Director, Investigation Systems Pty Ltd
Terry Flanders
Verified
Other industries
Sydney, Australia
11-50 Employees
Online Review
Verified
Supportsoft Technologies has developed a website and mobile apps for iOS and Android for a consulting company. The team has also been tasked with providing support and future updates.
Supportsoft Technologies has completed the tasks within the client's required timeframe. The team has managed the project well. Furthermore, they communicate via in-person meetings and are both responsive and honest, which has impressed the client. So far, it has been a positive partnership.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of Investigation Systems Pty Ltd
Describe what your company does in a single sentence.
Not my company-build web sites
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Supportsoft Technologies to accomplish?
Build websites & apps
Support
Future growth and updates
SOLUTION
How did you find Supportsoft Technologies?
Online Search
Why did you select Supportsoft Technologies over others?
Close to my geographic location
How many teammates from Supportsoft Technologies were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Develop and support the creation and testing of mobile apps (IoS & Andriod) platforms).
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Completion of tasks within time frames
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes.
What was your primary form of communication with Supportsoft Technologies?
In-Person Meeting
What did you find most impressive or unique about this company?
The team's responsiveness and honesty have been impressive
Are there any areas for improvement or something Supportsoft Technologies could have done differently?
Not yet, the project has not been completed.
RATINGS
5.0
"Great"
Quality
4.5
Service & Deliverables
"Supportive"
Schedule
4.5
On time / deadlines
"Responsive"
Cost
5.0
Value / within estimates
"Well priced"
Willing to Refer
5.0
NPS
"I trust them
Booking Portal Development for Security Services Company
Custom Software Development
Less than $10,000
Aug. - Sep. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Sandeep understood our needs and went above and beyond to ensure we got the best outcome."
Sep 19, 2024
CEO, Force Response Security
Vik Batth
Verified
Business services
Australia
201-500 Employees
Online Review
Verified
A security services company hired Supportsoft Technologies to build a booking portal. The team worked on features such as automated email generation and functionality for checking previous booking records.
Supportsoft Technologies delivered the portal on time with 100% functionality. The team resolved issues quickly and communicated closely with the client throughout the project. Moreover, their resources truly understood the client’s needs and went above and beyond to meet requirements.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of Force Response Security
Describe what your company does in a single sentence.
Security services.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Supportsoft Technologies to accomplish?
To Create a booking portal for clients to make booking
SOLUTION
How did you find Supportsoft Technologies?
Online Search
Why did you select Supportsoft Technologies over others?
High ratings
Pricing fit our budget
How many teammates from Supportsoft Technologies were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
Creating a service booking portal.
Collecting the booking information.
Auto email generation after booking made.
Creating a BOH portal to check previous bookings for us and for our clients
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Project was developed and delivered within timeline. Sandeep made sure the system is running 100% fine and had a great support to fix any bugs and any issues
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Great Sandeep was great. He communicated every step of the project with me . And portal was delivered within timeline they provided
What was your primary form of communication with Supportsoft Technologies?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Easy to communicate. Sandeep understood our needs and went above and beyond to ensure we got the best outcome.
Are there any areas for improvement or something Supportsoft Technologies could have done differently?
None.
RATINGS
5.0
"Great experience. Will use them again in future for sure"
Quality
5.0
Service & Deliverables
"Great Quality of service"
Schedule
5.0
On time / deadlines
"Project was delivered within timeline"
Cost
5.0
Value / within estimates
"They meet our budget"
Willing to Refer
5.0
NPS
Web Design & SEO for Consulting Company
Custom Software DevelopmentSearch Engine OptimizationWeb Development
Less than $10,000
May - July 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They were easy to deal with, and their flexibility was top-notch."
Jul 31, 2024
Director, Ellconsultancyservices
Lawrence Yong
Other industries
Australia
1-10 Employees
Online Review
Supportsoft Technologies developed a website for a migration and recruitment consultancy. The team also provided SEO services.
Supportsoft Technologies delivered the design on time and within budget. They were responsive to the client's needs and were easy to work with.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of Ellconsultancyservices
Describe what your company does in a single sentence.
Migration and recruitment consultancy
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Supportsoft Technologies to accomplish?
Design a website with SEO
SOLUTION
How did you find Supportsoft Technologies?
Referral
Why did you select Supportsoft Technologies over others?
High ratings
Pricing fit our budget
Good value for cost
Referred to me
Company values aligned
How many teammates from Supportsoft Technologies were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Design a google-searched compatible web page with landings that are SEO
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Delivered the design on time and within budget
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes, they are responsive to my needs
What was your primary form of communication with Supportsoft Technologies?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They were easy to deal with, and their flexibility was top-notch.
Are there any areas for improvement or something Supportsoft Technologies could have done differently?
None
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Mobile App Dev & Design for Business Incubator Agency
"Supportsoft Technologies provides a human sense of problems I can have and tries to solve any inconvenience."
Jul 30, 2024
App Development, Business Services Company
Anonymous
Business services
Melbourne, Australia
1-10 Employees
Online Review
Supportsoft Technologies provides ongoing development and design services for a business incubator agency. The team has created a mobile app that allows end customers to submit their business ideas.
The client has been able to try the app during the testing phase. Supportsoft Technologies delivers timely items and quickly adapts to changes and requests. The team has provided a problem-solving and humane approach throughout the engagement. They communicate through virtual meetings.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the App development of a business services company
Describe what your company does in a single sentence.
Transform ideas into real business
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Supportsoft Technologies to accomplish?
Create an app
SOLUTION
How did you find Supportsoft Technologies?
Online Search
Why did you select Supportsoft Technologies over others?
Close to my geographic location
Pricing fit our budget
Great culture fit
Company values aligned
How many teammates from Supportsoft Technologies were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
User Registration and Profiles:
Allow users to create profiles with relevant information.
Customize profiles with profile pictures and personal details.
Idea Submission and Collaboration:
Provide a platform for users to submit business ideas.
Facilitate collaboration by allowing users to team up based on shared passions.
Learning Resources:
Offer a comprehensive learning section with educational content.
Provide resources on entrepreneurship, idea validation, and project management.
Incubation and Project Validation:
Guide users through an incubation journey for their ide|as.
Enable community validation through voting, feedback, and discussions.
Subscription Model:
Implement a subscription-based access model for users.
Drive user commitment and engagement through subscription fees.
Funding and Social Impact:
Finance high-potential projects through subscription funds.
Prioritize projects that generate wealth and address societal needs.
Entrepreneurial Collaboration:
Foster an environment of collaboration and idea sharing.
Encourage users to team up to enhance project potential.
Resource Matching:
Offer a job board for users to contribute their skills to projects.
Connect individuals with relevant expertise to projects in need.
Entrepreneurial Guidance:
Assist users in overcoming fear and uncertainty in their entrepreneurial journey.
Provide guidance on project creation, validation, and development.
User Interaction and Networking: -
Facilitate user networking through discussions and messaging.
Encourage interaction and knowledge exchange within the community.
Real-World Problem Solving: -
Emphasize projects that address real-world problems and societal challenges.
Drive projects to offer genuine value and create a positive social impact.
Project Launch and Promotion: -
Help launch projects after community validation and review.
Promote projects to gain traction and visibility within the community.
User Notifications: -
Notify users about project progress, collaborations, and interactions.
Keep users engaged and informed throughout their entrepreneurial journey.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Testing fase when I can try the app in my phone
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They been really fast in deliver and fast to adapt to my changes and requests
What was your primary form of communication with Supportsoft Technologies?
Virtual Meeting
What did you find most impressive or unique about this company?
Supportsoft Technologies provides a human sense of problems I can have and tries to solve any inconvenience.
Are there any areas for improvement or something Supportsoft Technologies could have done differently?
They been very profesional and it's really hard to adapt to all type of clients and I think they did a really good job
RATINGS
5.0
"I’m happy with what I get, but I didn’t try other companies with the same service"
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"They are good professionals
Web Design & Development & Video Prod for Accounting Firm
Video ProductionWeb DesignWeb Development
Less than $10,000
May - June 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
''They underpromise and overdeliver.''
Jul 2, 2024
Taxation Accountant, Harbour Accounting
Peter Cox
Verified
Financial services
Sydney, Australia
1-10 Employees
Online Review
Verified
Supportsoft Technologies redesigned and implemented a website for an accounting firm with the goal of making it modern, transparent, and easy to use. The team also produced a how-to video.
Supportsoft Technologies successfully delivered the website according to the set timetable milestones. The team's project management was excellent; they responded to the client's needs via Zoom meetings and emails. The team's ability to overdeliver while underpromising was impressive.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Taxation Accountant of Harbour Accounting
Describe what your company does in a single sentence.
Accounting practice
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Supportsoft Technologies to accomplish?
Website re-vamp
Modern
Easy to use
Transparent
SOLUTION
How did you find Supportsoft Technologies?
Bark
Why did you select Supportsoft Technologies over others?
Pre sales support
How many teammates from Supportsoft Technologies were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Re-design and implement new web site
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Met timetable milestones
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Communication through Zoom, emails
What was your primary form of communication with Supportsoft Technologies?
Virtual Meeting
What did you find most impressive or unique about this company?
They underpromise and overdeliver. e.g. personalised how to video
Are there any areas for improvement or something Supportsoft Technologies could have done differently?
No
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Custom Web App Dev for Occupational Therapy Company
Custom Software Development
Confidential
Jan. - Feb. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They were very knowledgeable and honest people."
May 26, 2024
CEO, Ultraottherapy
Charles
Business services
Australia
1-10 Employees
Online Review
Supportsoft Technologies developed a custom web app for an occupational therapy company. The goal was to create a platform that would allow users to access occupational therapists and medical professionals.
Supportsoft Technologies’ work received positive feedback from the client. Their punctual and responsive approach resulted in a positive partnership. Ultimately, they were honest and trustworthy.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of Ultraottherapy
Describe what your company does in a single sentence.
We are occupational therapists
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Supportsoft Technologies to accomplish?
Go develop our custom webapp
SOLUTION
How did you find Supportsoft Technologies?
Online Search
Referral
Why did you select Supportsoft Technologies over others?
Close to my geographic location
Pricing fit our budget
Good value for cost
Company values aligned
How many teammates from Supportsoft Technologies were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
They were very good in communication
Good custom Web app developer
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
All was good
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Very punctual on time
What was your primary form of communication with Supportsoft Technologies?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They were very knowledgeable and honest people.
Are there any areas for improvement or something Supportsoft Technologies could have done differently?
No
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Mobile App Dev for Medical Device Wholesaler
Application Management & SupportApplication TestingMobile App Development
$10,000 to $49,999
Jan. - Aug. 2023
4.5
Quality
5.0
Schedule
4.0
Cost
4.5
Willing to Refer
5.0
"They were good, honest people to work with."
Mar 28, 2024
CEO, Medical Device Wholesaler
Anonymous
Verified
Other industries
Australia
1-10 Employees
Online Review
Verified
Supportsoft Technologies developed a mobile app for a medical device wholesaler. The team built Australian-hosted iOS and Android medical apps that can take blood pressure and show results in graphs.
Supportsoft Technologies successfully launched the app, which gained more than 250 users in the Australian market. During the development, the team responded quickly to the client's concerns and provided excellent sales support. Overall, the client found them great to work with.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of a healthcare company
Describe what your company does in a single sentence.
Wholesale Medical Devices into Pharmacy & Medical Markets
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Supportsoft Technologies to accomplish?
Build an Australian Hosted Medical APP
App Available on Google and Apple
Build Backend Management to collect data
SOLUTION
How did you find Supportsoft Technologies?
Online Search
Why did you select Supportsoft Technologies over others?
High ratings
Close to my geographic location
Pricing fit our budget
Good value for cost
Company values aligned
How many teammates from Supportsoft Technologies were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Build an Health phone APP hosted in Australia that integrates with Bluetooth devices such as blood pressure. App available iOS and Google. Show results in graph form within APP.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
APP Successfully launched and available to Australian market and active with over 250 Users already
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Responded well, especially of there were any problems around go live time, the offer great after sales support
What was your primary form of communication with Supportsoft Technologies?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The Skill level in being able to deliver a complicated health APP. Also, they were good, honest people to work with and very trustworthy.
Are there any areas for improvement or something Supportsoft Technologies could have done differently?
Best communication is after 3pm maybe more collaboration during Australian office hrs but its understandable as some team members are based offshore,
RATINGS
4.5
Quality
5.0
Service & Deliverables
"Very Satisfied with our APP"
Schedule
4.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
"Trustworthy and skilled team
Web Platform Design & Dev for Club-Oriented Admin Platform
Custom Software DevelopmentUX/UI DesignWeb Development
$10,000 to $49,999
July 2023 - Mar. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They responded promptly with updates to requests and were easy to get in touch with."
Mar 11, 2024
CEO, Clubland services
John Walker
Other industries
Australia
1-10 Employees
Online Review
Supportsoft Technologies designed and developed a software platform for clubs to use for admin purposes. The team also integrated an e-commerce component for selling products through the platform.
Supportsoft Technologies successfully delivered an online platfotm with an easy sign-up process and a user-friendly member portal. The team was responsive to changes and requests. Moreover, they were easy to contact and happy to help whenever needed in order to meet the deadlines.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of Clubland services
Describe what your company does in a single sentence.
A software platform to help clubs and groups with their admin.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Supportsoft Technologies to accomplish?
Create a platform for clubs to use
Create an ecommerce component
Help with design
SOLUTION
How did you find Supportsoft Technologies?
Online Search
Why did you select Supportsoft Technologies over others?
High ratings
Pricing fit our budget
Good value for cost
How many teammates from Supportsoft Technologies were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Design, develop and create a platform that would allow clubs and organisations to sign up and create their own individual portal which would allow them to create, track and sell revenue making products. Alleviating the workload on volunteers and streamlining the sales process. SupportSoft Technologies created the UI/UX design, identified areas for improvement, implemented best practice protocols and brought our idea to life.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
An online platform that allowed clubs to sign up and create their own portal.
An easy to use sign up process.
An easy to use member portal and easy add products for sale.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The team were always happy to take in any amendments we needed. They responded promptly with updates to requests and were easy to get in touch with.
What was your primary form of communication with Supportsoft Technologies?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Easy to contact. We’re happy to make changes where needed and worked hard to meet deadlines.
Are there any areas for improvement or something Supportsoft Technologies could have done differently?
No
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
AI & Web App Development for Online Fashion Styling Company
Web Development
$10,000 to $49,999
Aug. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"I like their friendliness and willingness to work with me."
Mar 10, 2024
Stylist, Estylist
Claire Elise
Verified
eCommerce
Gold Coast, Australia
1-10 Employees
Online Review
Verified
Supportsoft Technologies has developed a web app for an online fashion styling company. The team has incorporated AI into the app, which serves as a personally styled online store for users.
Thanks to Supportsoft Technologies, the client’s web app functions well. The team addresses client requests promptly, delivering tasks as requested. Moreover, their resources are friendly and eager to collaborate with the client. They’re also supportive of the client’s meeting preferences.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Stylist of Estylist
Describe what your company does in a single sentence.
Online fashion styling
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Supportsoft Technologies to accomplish?
Create web app
SOLUTION
How did you find Supportsoft Technologies?
Online Search
Why did you select Supportsoft Technologies over others?
I felt supported and understood
Describe the scope of work in detail. Please include a summary of key deliverables.
Fashion Artificial Intelligence
Personally styled online store
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The web app functioning effectively
Additions being made- requests being carried out effectively
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes, they were great! Sandeep and the developers addressed my needs in a timely manner
What was your primary form of communication with Supportsoft Technologies?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
I like their friendliness and willingness to work with me.
Are there any areas for improvement or something Supportsoft Technologies could have done differently?
Supportsoft Technologies was excellent. I found personally that it worked well for me to have regular meetings to touch base and ensure that we were all on the same page. I really appreciated that they were very supportive of this- I will continue to work with support soft and the only changes I would make is to have a regular meeting on the same day every week.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Website Design, Dev, SEO & QA Testing for Classified Ads Co
Web Development
Less than $10,000
Oct. 2023 - Mar. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their project management was exceptional."
Mar 7, 2024
Executive, Gun Traders Australia
Anonymous
eCommerce
Australia
1-10 Employees
Online Review
An online classified ads company hired Supportsoft Technologies to design and develop their website. The team also worked on the client’s ad space management, content management, SEO, and QA testing needs.
Supportsoft Technologies delivered a clean and visually appealing website with the client's required features. The team managed the partnership effectively; they had quick response times and excellent communication skills. Moreover, they ensured the website was robust and compliant with regulations.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I'm an executive at Gun Traders Australia
Describe what your company does in a single sentence.
Gun Traders Austraila are an onine classified ad site
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Supportsoft Technologies to accomplish?
revolutionize the way buyers and sellers connect, creating a seamless and efficient platform for transactions
Build a website to empower individuals and businesses by providing a trusted and user-friendly space where they can buy and sell a wide range of products or services
Build a website to address current pain points of the existing marketplaces
SOLUTION
How did you find Supportsoft Technologies?
Online Search
Why did you select Supportsoft Technologies over others?
Close to my geographic location
Pricing fit our budget
Good value for cost
Company values aligned
How many teammates from Supportsoft Technologies were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Website Development:
Custom Website Development:
Create a bespoke website design that stands out with its clean, visually appealing, and user-friendly interface.
The design should mirror the professionalism and trustworthiness that define our platform. By prioritizing custom-built solutions outside the realm of WordPress, Wix, and WooCommerce, we aim to craft a unique, high-performance online platform that meets our specific needs and offers an exceptional UX.
Responsive Design:
Prioritize full responsiveness, ensuring an exceptional UX on various devices, including desktops, mobiles, and tablets.
Tailored User Registration:
Implement two distinct online registration processes, catering to 'Private' and 'Dealer' users.
Allow private sellers to register individually, while offering dealers the option to register their businesses.
User-Centric Dashboards:
Develop intuitive user dashboards for both private sellers and dealers, empowering them to effortlessly manage their profiles, listings, and advertisements.
E-commerce Functionality:
Ensure the website's readiness for e-commerce operations, facilitating the purchase of advertising space and potential future e-commerce features.
Incorporate secure payment gateways to facilitate transactions.
Advertising Space Management:
Ad Space Purchase:
Facilitate the direct purchase of advertising space on the website, catering to both private sellers and dealers.
Implement a user-friendly and secure checkout process to ensure a seamless experience.
Pricing Plans:
Provide a variety of pricing plans for advertising space, offering different durations and placement options to accommodate the needs of both private sellers and dealers.
Enable easy selection and customization of advertising packages to suit individual preferences.
Content Management:
Admin Panel:
Create a robust admin panel that allows administrators to manage and update content seamlessly.
This includes adding, editing, or removing listings, categories, and advertisements.
Front-End Editing:
Enable front-end customers to manage their listings and advertisements, including adding new listings, updating content, and uploading images.
Navigation and User Experience
Intuitive Navigation:
Design a user-friendly and intuitive navigation menu and site structure that makes it easy for users to find relevant content.
Search Functionality:
Implement advanced search capabilities, including filters and sorting options, to help users discover products efficiently.
Security and Compliance
Security Measures:
Implement robust security measures to protect user data, transactions, and the overall website from potential threats.
Privacy Compliance:
Ensure compliance with Australian privacy and data protection regulations.
Updates and Maintenance
Ongoing Support:
Provide ongoing technical support and maintenance to address any issues, updates, or improvements required post-launch.
Scalability:
Ensure the website's architecture is scalable to accommodate future growth and additional features.
Testing and Quality Assurance
Conduct thorough testing to identify and resolve any bugs or issues before the website goes live.
Documentation
Provide comprehensive documentation that outlines the website's functionality, features, and how to perform routine updates and maintenance tasks.
Training
Offer training sessions for efficient use of the website and its admin features.
SEO Optimization
Implement on-page SEO best practices to enhance the website's visibility in search engines.
Reporting and Analytics
Integrate analytics tools (e.g., Google Analytics) to track user behavior, measure performance, and gather insights for continuous improvement.
Compliance with Australian Standards
Ensure the website complies with Australian web accessibility standards and other relevant regulations.
Post-Launch Marketing Support
Provide optional marketing support to help promote the website and attract users
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
website design that stoods out with its clean, visually appealing, and user-friendly interface:
A unique, high-performance online platform that mets our specific needs and offers an exceptional UX.
Implement 2 distinct online registration processes, catering to 'Private' and 'Dealer' users.
Allow private sellers to register individually, while offering dealers the option to register their businesses.
Intuitive user dashboards for both private sellers and dealers.
The website's readiness for e-commerce operations, facilitating the purchase of advertising space.
Incorporate secure payment gateways to facilitate transactions.
The direct purchase of advertising space on the website, catering to both private sellers and dealers.
Implement a user-friendly and secure checkout process.
A variety of pricing plans for advertising space, offering different durations and placement options to accommodate the needs of both private sellers and dealers.
Easy selection and customization of advertising packages to suit individual preferences.
A robust admin panel that allows administrators to manage and update content seamlessly.
Front-end customers are able manage their listings and advertisements, including adding new listings, updating content, and uploading images.
A user-friendly and intuitive navigation menu and site structure that makes it easy for users to find relevant content.
Advanced search capabilities, including filters and sorting options, to help users discover products efficiently.
Robust security measures to protect user data, transactions, and the overall website from potential threats.
Compliance with Australian privacy and data protection regulations.
Updates and Maintenance
Testing and Quality Assurance
Thorough testing to identify and resolve any bugs or issues before the website goes live.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Their project management was exceptional. Their response time was quick and their communication was excellent
What was your primary form of communication with Supportsoft Technologies?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The website was challenging to design due to strict government compliance and regulations, there were a few stubbling blocks that were overcome. They worked well with us to ensure are platform was robust and compliant.
Are there any areas for improvement or something Supportsoft Technologies could have done differently?
At times there were some cosmetic errors and minor mistakes that could have been avoided however these were recified when I provided the feedback
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"Will be highly recommending this company to anyone who needs web development and will continue to work with them as we further develop our site
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