SunTec India is a globally recognized AI-enabled IT and digital services company with over 25 years of industry experience and 1500+ full-time employees. We specialize in a wide range of services, including Data Solutions (intelligent data operations for tech platforms, marketing, B2B, ePublishing and AI/machine learning), eCommerce Support for leading platforms & marketplaces (product data management, eCommerce marketing, marketplace account management, customer support, and 3D product modeling), Digital Engineering (application development, AI/ML development, cloud managed services, DevOps services, UI/UX services, and QA and testing services), Photo & Video Editing, and Digital Marketing.
Headquartered in New Delhi, India, we have successfully served over 8,500 clients across 50+ countries, including the US, Canada, UK, Australia, Germany, France, Sweden, Norway, Switzerland, and Singapore.
With a95% client retention rate, SunTec India is known for its client-first approach and a hybrid human-in-the-loop model that combines deep human expertise with AI technology—delivering customized, collaborative solutions rather than one-size-fits-all automation.
Certifications
ISO 9001:2015 & 27001 Certified
SOC2 Compliant
HIPAA Compliant
CMMI Level 3 Certified
Microsoft Silver Partner
nopCommerce Gold Partner
Google Partner
Shopify Partner
Amazon SPN Partner
AWS Partner
Amazon Ads Verified Partner
Walmart Solution Partner
Recognitions
Gartner- Top Global Data Validation and Enrichment Vendors
Clutch.co - Top 10% Service Providers
OA500 - Top 500 global outsourcing providers
Clutch.co - Recognized as a global outsourcing leader
Consecutive Clutch.co Global & Clutch Champion Winner
GoodFirms - Best company to work with
SelectedFirms - Top IT Services Company
Research&Markets - Top Data Annotation Company
Visit www.suntecindia.com to know about the company and services.
Clients consistently highlight SunTec India's affordable pricing and good value for cost, suitable for various project sizes. Many emphasize timely delivery and responsiveness, although some noted areas for improvement in project management and communication.
While many clients praised SunTec India’s communication, some reported issues with proactive engagement and clarity, suggesting room for improvement in managing client expectations and needs.
Versatile and Dedicated Outsourcing Partner
SunTec India is recognized as a versatile and dedicated outsourcing partner, capable of handling a wide range of tasks with professionalism and reliability.
Affordable and Cost-Effective Solutions
Clients frequently highlight SunTec India's competitive pricing and good value for cost, making their services accessible to businesses with varied budgets.
Reliable and Timely Project Management
Many clients commend SunTec India for delivering projects on time and maintaining clear communication throughout. Their responsiveness and structured project management have been highlighted as strengths.
Positive Client Relationships and Trust
SunTec India's ability to build long-term client relationships based on trust and mutual understanding is frequently mentioned as a key strength, enhancing client satisfaction and loyalty.
Expertise in Data Entry and Back Office Services
Clients have benefitted from SunTec India's efficient data entry and back-office services, which have streamlined operations and reduced workload, proving their capability in administrative tasks.
Data Entry for Medical Retail Medical Supply Business
Business Consulting
Less than $10,000
Jan. 2020 - Ongoing
5.0
Quality
4.5
Schedule
5.0
Cost
3.5
Willing to Refer
5.0
"They have great prices speedy service."
Mar 2, 2020
ACG Medical
David Gampher
Verified
Retail
Dallas, Texas
1-10 Employees
Online Review
Verified
SunTec India provides data entry services and supports SEO for a medical supply retailer.
The team's efforts have helped boost sales while reducing cost per conversion (CPC).
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
ACG MEDICAL is a retail medical supply company. I am the managing partner.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire SunTec India?
data entry and seo.
What were your goals for this project?
Our goal was to increase sales on the website.
SOLUTION
How did you select this vendor?
I asked for some simple data entry. they did so well we dismissed the existing seo company so Suntec could take over.
Describe the project and the services they provided in detail.
they provide data entry and seo services
What was the team composition?
we have 3 people I work with.
RESULTS & FEEDBACK
Can you share any information that demonstrates the impact that this project has had on your business?
sales are up cpc are down.
How was project management arranged and how effective was it?
our project manager Inder handled everything. it has been very effective!
What did you find most impressive about this company?
It was so easy to get things started.
Are there any areas for improvement?
No. They have great prices speedy service.
RATINGS
5.0
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
3.5
Value / within estimates
Willing to Refer
5.0
NPS
Copy Writing for E-Commerce Store
E-Commerce Development
Confidential
Jan. 2018 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Everyone was very open and clear and communicated at least once a week."
Feb 26, 2020
E-Commerce Project Manager, New York Dress
Daniel Mandelbaum
Verified
Retail
New York, United States
11-50 Employees
Online Review
Verified
SunTec India supported content writing efforts, creating product descriptions and a Shopify import sheet with item data to be migrated into a website.
The business experienced growth as a result of the vendor's services. The team maintained a focus on continuous improvement throughout the engagement, always striving to improve their turnaround times.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
We are a large upscale retail online store that sells women's dresses. We also have a showroom in NYC.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire SunTec India?
We hired Suntec to help out with product description/content writing, as well as to help create Shopify item data import sheets.
What were your goals for this project?
To have our items created and transitioned into our system as smoothly as possible.
SOLUTION
How did you select this vendor?
I don't know, we were already working with them when I was hired.
Describe the project and the services they provided in detail.
Whenever we get new items from a vendor, I send them to a content team who writes 3-4 sentence descriptions of the items. Later on, those descriptions, images, and prices are given to another Suntec team to create a shopify item import data sheet.
What was the team composition?
The team comprised of a few people. Off the top of my head, Sanjay, Jayesh, Nitin, and Neeraj. They were all very very helpful.
RESULTS & FEEDBACK
Can you share any information that demonstrates the impact that this project has had on your business?
We saw more business as we were able to put and sell more product online. I don't have exact numbers. But Suntec was absolutely essential for this.
How was project management arranged and how effective was it?
Everyone was very open and clear and communicated at least once a week, sometimes more.
What did you find most impressive about this company?
Their turnaround time was alright, but in times I felt it wasn't quick enough and I told them, they were able to improve. They always tried to do better.
Are there any areas for improvement?
A few communication issues when we first started, but they are great at what they do and I hope they continue to do so.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Answering & Filing Services for IT Company
Call Center Services
Less than $10,000
Jan. 2016 - Ongoing
4.5
Quality
4.5
Schedule
4.5
Cost
4.5
Willing to Refer
4.0
"The have a fast turn-around time."
Aug 23, 2017
Customer Service Manager, IT Company
Anonymous
Information technology
Waynesboro, Virginia
51-200 Employees
Survey Response
The vendor provided call center services.
Internal stakeholders were pleased with the vendor's services. In particular, their efficient workflow stood out.
OPPORTUNITY / CHALLENGE
Why does your firm need back office services? Did you use to handle these needs in-house?
It’s easier to get things done for the day when using this service.
What types of work can your internal staff avoid by utilizing a back office service?
We avoid paperwork, phone calls, and filing work.
What challenge were you trying to address with the service provider?
I’m not entirely sure.
SOLUTION
What was the scope of the service provider's involvement?
They provide phone answering services as well as filling assistance.
Could you describe the service provider's pricing structure and how they billed you?
We pay monthly.
How did you come to work with this service provider?
We conducted some research and decided to go with them.
How would you assess the service provider's ability to turn around quality work quickly, their client service, and communication.
They are fast and efficient so far.
How much time and money does this service provider save you each month?
Our company saves a monthly amount of $1500.
RESULTS & FEEDBACK
What takeaways and measures of success can you share about working with this service provider?
They work great for us so far.
What are the service provider's strengths?
The have a fast turn-around time.
What areas can the service provider improve?
I don’t believe they need to improve in anything so far.
How long has your company been working with this service provider?
We started working with them one year ago.
How much money do you spend annually with this service provider?
I think it is around $5,000 to $9,999 each year.
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
4.0
NPS
Showing 61-63 of
63 Reviews
Our Story
Our vision is to deliver top-tier IT & BPO solutions that save time & cut costs. We believe the best outcomes happen when expertise guides technology. Our 1,500+ FTEs in Data, eCom, Web & App, ePub, Photo Editing, & Marketing domains work with AI tools to deliver what algorithms alone can’t- context, nuance, and adaptability. With 25+ years of experience, 8,500+ clients in 50+ nations, and 95% retention rate, we prove that long-term success is built on processes powered by both humans and AI.
What Sets Us Apart
Expertise across Domains with Proven Track Record
With 25+ years of experience, we offer end-to-end solutions across Data, eCommerce, Digital Engineering, ePublishing, Photo Editing, and Marketing verticals. We’ve built long-term partnerships based on adaptable, proven processes, serving 8,500+ clients in 50+ countries with a 95% retention rate.
A Human-in-the-Loop Approach
Our unique hybrid model integrates human expertise with AI-powered tools and machine learning/computer vision technologies, delivering innovative, adaptive solutions that offer a competitive edge by adding nuance and contextual clarity to existing solutions that automation alone cannot provide.
Clients at the Centre of Everything We Do
Our focus is always on building long-lasting relationships with our clientele. By aligning solutions with client goals & offering flexible workflows, we ensure exceptional value and satisfaction, making each engagement personalized and impactful – something reflected in our 95% client retention rate
Locations (2)
Floor 3, Vardhman Times Plaza Plot 13, DDA Community Centre Road 44, Pitampura,New Delhi, India110017
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