SunTec India Review Insights

Overall Review Rating

4.7

Quality 4.7
Schedule 4.7
Cost 4.8
Willing to Refer 4.8

Top Mentions

Review Highlights

Room for Improvement in Communication Skills

Some clients noted that while SunTec India was generally good at communication, there were occasional issues with clarity and understanding, suggesting a need for improvement in communication skills among some team members.
High-Quality Image Editing Services

SunTec India delivered excellent photo editing services, with clients noting the fast turnaround, consistent quality, and attention to detail in enhancing images for various industries, including real estate and retail.
Dependable E-book and Content Creation

The company consistently produced high-quality digital content, including e-books and product descriptions, that met client expectations and adhered to deadlines, showcasing their reliability and professionalism.
Effective Communication and Customer Service

SunTec India was commended for their clear and effective communication, with clients appreciating their proactive approach and the ease of working with their team despite geographical distances.
Strong Product Data Management

Clients appreciated SunTec India's proficiency in managing product data entry, enhancing e-commerce platforms, and creating high-quality content, which significantly improved their online presence and sales performance.
Responsive and Flexible Team

SunTec India's team was often described as responsive and flexible, readily adapting to client needs and providing quick solutions, which was especially valued in dynamic projects with unexpected demands.

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SunTec India Reviews

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Back Office Outsourcing Pay Per Click Search Engine Optimization Web Development
Amazon Application Development Framework
$10,000 to $49,999
Jan. 2022 - Ongoing

4.5

Quality: 4.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 4.5

"Overall, they demonstrated excellent project management."

Jul 27, 2023

Owner, E-Commerce Company

Anonymous

eCommerce
Los Angeles, California
1-10 Employees
Online Review

SunTec India has created website content for an e-commerce company. The team has also assisted the client with marketplace listing creation and provided them with SEO and PPC services.

Thanks to SunTec India, the client has witnessed a notable boost in sales, ROAS, and organic rankings. Although SunTec India could enhance their content design aesthetically, they ensure excellent project management and communication via email and other messaging apps.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Owner of an ecommerce company

Describe what your company does in a single sentence.

Ecommerce

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SunTec India to accomplish?

Web Content
SEO
Listing Management

SOLUTION

How did you find SunTec India?

Online Search

Why did you select SunTec India over others?

Other

How many teammates from SunTec India were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Marketplace listing creation, content development, SEO, PPC

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

ROAS/organic rankings
sales improvement

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Overall, they demonstrated excellent project management.

What was your primary form of communication with SunTec India?

Email or Messaging App

What did you find most impressive or unique about this company?

They wear many hats

Are there any areas for improvement or something SunTec India could have done differently?

Aesthetic content design could be enhanced - Adobe, etc.

RATINGS

4.5

"Solid performance"

Corporate Photography
Confidential
July 2021 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They ensured prompt responsiveness."

Jul 27, 2023

Photographer, Photography Studio

J. C

Media
Paris, France
Online Review

SunTec India provides photo editing services for a photography studio. The team is responsible for editing photos for the client.

SunTec India has been highly adaptive to the client's needs. They have utilized email and other messaging apps for communication and ensured prompt responsiveness. Ultimately, the client is pleased with SunTec India's meticulous attention to detail.

E-Commerce Development Pay Per Click Social Media Marketing Video Marketing Web Development
Amazon Application Development Framework
+3
Confidential
Sep. 2022 - Apr. 2023

4.0

Quality: 5.0

Schedule: 4.0

Cost: 4.0

Willing to Refer: 4.0

"We are happy with her work."

Jul 27, 2023

Business Development Executive, CP GRAT-EX MFG.CO

Advait Purav

Manufacturing
Mumbai, India
51-200 Employees
Online Review
Verified

SunTec India was hired by a deburring tools company to provide content creation and Amazon advertising services. They created content and managed the client's Amazon listing.

SunTec India delivered the project on time, meeting the client's expectations. They communicated frequently and promptly via email and virtual meetings, ensuring an effective workflow. Their reliability, flexibility, and high-quality work were hallmarks of their work.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Business Development Executive of CP GRAT-EX MFG.CO

Describe what your company does in a single sentence.

We are the manufacturers of a wide range of Deburring Tools

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SunTec India to accomplish?

Amazon content creation
Advertising

SOLUTION

How did you find SunTec India?

Online Search

Why did you select SunTec India over others?

High ratings
Pricing fit our budget

How many teammates from SunTec India were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The work given to Suntech was about content creation and listing on amazon.com. We also had further given them the work of Advertising on amazon.com.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The speed of work delivery, Quality of work done

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Suntech content team lead by Vanshika definitely did a very good job on delivering the creatives assigned to them on time! We are happy with her work.

What was your primary form of communication with SunTec India?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

The reliability and flexibility of the workforce is definitely exceptional:)

Are there any areas for improvement or something SunTec India could have done differently?

Suntech team can definitely improve upon their Advertising part. The advertising team assigned to us were quite inexperienced and did not deliver/fulfill our expectations

RATINGS

4.0

E-Commerce Development
Shopify
Confidential
Jan. 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their ability to work very independently is impressive."

Jul 26, 2023

Assistant E-Commerce Coordinator, B2B & Online Sales Company

Anonymous

eCommerce
New Zealand
51-200 Employees
Online Review

SunTec India helps a B2B and online sales company manage product launches. The team is tasked with uploading products with images and descriptions.

SunTec India has worked promptly and uploaded the products on time, leaving the client satisfied with the engagement. They work independently and communicate via virtual meetings and email. Their high-quality services stand out.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Assistant eCommerce Coordinator of an ecommerce company

Describe what your company does in a single sentence.

B2B and Online sales.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SunTec India to accomplish?

Help our small online team get products online
Help us manage product launches

SOLUTION

How did you find SunTec India?

Unsure

Why did you select SunTec India over others?

High ratings
Great culture fit
Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

The team is able to upload products after being given a list. They find their the correct images and descriptions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The products being uploaded on time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they did. Work is done promptly and to a high quality

What was your primary form of communication with SunTec India?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to work very independently is impressive.

Are there any areas for improvement or something SunTec India could have done differently?

None.

RATINGS

5.0

Data Annotation Services
$50,000 to $199,999
Jan. 2016 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They're easy to communicate with."

Jul 24, 2023

Director, Automotive Company

Anonymous

Automotive
Australia
1-10 Employees
Online Review

SunTec India provides data entry services for an automotive company. Their work involves data processing.

SunTec India provides accurate data entry and processing services, meeting expectations. They ensure a smooth workflow by delivering work on time and promptly attending to the client's needs. Above all, they are highly responsive and easy to communicate with.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of an automotive company

Describe what your company does in a single sentence.

Manufacturer and retail automotive parts

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SunTec India to accomplish?

data input

SOLUTION

How did you find SunTec India?

Online Search

Why did you select SunTec India over others?

Pricing fit our budget
Good value for cost

How many teammates from SunTec India were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Accurate data input, processing the work

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Accurate high quality work

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, worked on time and delivered the outcomes.

What was your primary form of communication with SunTec India?

Email or Messaging App

What did you find most impressive or unique about this company?

They're easy to communicate with.

Are there any areas for improvement or something SunTec India could have done differently?

No, company is very good.

RATINGS

5.0

Less than $10,000
Jan. 2005 - Ongoing

4.5

Quality: 4.5

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They're an excellent company that provides great service."

Feb 24, 2023

Sole Principal, Joshua Stein PLLC

Joshua Stein

Legal
Manhattan, New York
1-10 Employees
Online Review
Verified

SunTec India is a small law firm's primary web development partner. The team has redesigned the platform's visual design and they continue to maintain and support its performance.

SunTec India is able to consistently deliver their tasks and achieve positive results, much to the client's delight. The team is highly receptive to feedback, and internal stakeholders are particularly impressed with the vendor's responsiveness and technical competence.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Sole principal of small law firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SunTec India, and what were your goals?

SunTec updated our website and continues to maintain it for us. We also had them develop a second website for an ancillary business.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found Suntec online many years ago. There was no formal selection process. We liked them and kept using them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our project wasn't that complicated. SunTec redesigned our website and has been maintaining it for almost 20 years. About a year ago we also had them develop a second website for an ancillary business.

How many people from the vendor's team worked with you, and what were their positions?

Primarily we dealt with one web developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Suntec got the job done and we are happy with the result. It's not very complicated.

Describe their project management style, including communication tools and timeliness.

Lots of communications and back and forth.

What did you find most impressive or unique about this company?

Responsive and competent.

Are there any areas for improvement or something they could have done differently?

Not really.

RATINGS

4.5

"They're an excellent company that provides great service."

Custom Software Development Web Development
$10,000 to $49,999
Jan. 2019 - Ongoing

5.0

Quality: 4.5

Schedule: 5.0

Cost: 4.0

Willing to Refer: 5.0

"We're impressed with their commitment to understanding our needs."

Feb 15, 2023

Director, Jus Scriptum Magnus Private Limited

Manuj Bhargava

Legal
India
11-50 Employees
Online Review
Verified

A legal database has hired SunTec India to develop platform that will allow the client to retrieve documents online. They're tasked with building a search engine and digitizing hundreds of thousands of pages.

SunTec India has delivered the project on time, meeting the cvlient's expectations. The organized team monitors the project thoroughly and provides detailed documentation to ensure transparently. Their flexibility, clear communication, and commitment to understanding the client's needs stand out.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Legal database on corporate laws of india

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SunTec India, and what were your goals?

Technical industry and require lot of interaction with the developer

SOLUTION

How did you select this vendor and what were the deciding factors?

The developer understood the nuances of the project

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The work included digitisation of hundred of thousands of pages, developing a search engine, creating the complete platform for retrieval of desired documents

How many people from the vendor's team worked with you, and what were their positions?

Around 10 people including the project leader, team leader, programmers and designers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project was completed in two to three phases. The success rate of the first phase itself exceeded 80 percent

Describe their project management style, including communication tools and timeliness.

A complete document was prepared for the work and it's flow with prescribed timelines. The progress was monitored through physical and zoom meets. The email exchanged documented everything clearly

What did you find most impressive or unique about this company?

We're impressed with their commitment to understanding our needs, flexibility during implementation and dedication to provide customer satisfaction

Are there any areas for improvement or something they could have done differently?

The communication skills of the designers could be improved. But that's ok.

RATINGS

5.0

Business Consulting
Less than $10,000
Jan. 2020 - Ongoing

5.0

Quality: 4.5

Schedule: 5.0

Cost: 3.5

Willing to Refer: 5.0

"They have great prices speedy service."

Mar 2, 2020

ACG Medical

David Gampher

Retail
Dallas, Texas
1-10 Employees
Online Review
Verified

SunTec India provides data entry services and supports SEO for a medical supply retailer.

The team's efforts have helped boost sales while reducing cost per conversion (CPC).

E-Commerce Development
Confidential
Jan. 2018 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Everyone was very open and clear and communicated at least once a week."

Feb 26, 2020

E-Commerce Project Manager, New York Dress

Daniel Mandelbaum

Retail
New York, United States
11-50 Employees
Online Review
Verified

SunTec India supported content writing efforts, creating product descriptions and a Shopify import sheet with item data to be migrated into a website.

The business experienced growth as a result of the vendor's services. The team maintained a focus on continuous improvement throughout the engagement, always striving to improve their turnaround times.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We are a large upscale retail online store that sells women's dresses. We also have a showroom in NYC.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SunTec India?

We hired Suntec to help out with product description/content writing, as well as to help create Shopify item data import sheets.

What were your goals for this project?

To have our items created and transitioned into our system as smoothly as possible.

SOLUTION

How did you select this vendor?

I don't know, we were already working with them when I was hired.

Describe the project and the services they provided in detail.

Whenever we get new items from a vendor, I send them to a content team who writes 3-4 sentence descriptions of the items. Later on, those descriptions, images, and prices are given to another Suntec team to create a shopify item import data sheet.

What was the team composition?

The team comprised of a few people. Off the top of my head, Sanjay, Jayesh, Nitin, and Neeraj. They were all very very helpful.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We saw more business as we were able to put and sell more product online. I don't have exact numbers. But Suntec was absolutely essential for this.

How was project management arranged and how effective was it?

Everyone was very open and clear and communicated at least once a week, sometimes more.

What did you find most impressive about this company?

Their turnaround time was alright, but in times I felt it wasn't quick enough and I told them, they were able to improve. They always tried to do better.

Are there any areas for improvement?

A few communication issues when we first started, but they are great at what they do and I hope they continue to do so.

RATINGS

5.0

Call Center Services
Less than $10,000
Jan. 2016 - Ongoing

4.5

Quality: 4.5

Schedule: 4.5

Cost: 4.5

Willing to Refer: 4.0

"The have a fast turn-around time."

Aug 23, 2017

Customer Service Manager, IT Company

Anonymous

Information technology
Waynesboro, Virginia
51-200 Employees
Survey Response

The vendor provided call center services.

Internal stakeholders were pleased with the vendor's services. In particular, their efficient workflow stood out.

OPPORTUNITY / CHALLENGE

Why does your firm need back office services? Did you use to handle these needs in-house?

It’s easier to get things done for the day when using this service.

What types of work can your internal staff avoid by utilizing a back office service?

We avoid paperwork, phone calls, and filing work.

What challenge were you trying to address with the service provider?

I’m not entirely sure.

SOLUTION

What was the scope of the service provider's involvement?

They provide phone answering services as well as filling assistance.

Could you describe the service provider's pricing structure and how they billed you?

We pay monthly.

How did you come to work with this service provider?

We conducted some research and decided to go with them.

How would you assess the service provider's ability to turn around quality work quickly, their client service, and communication.

They are fast and efficient so far.

How much time and money does this service provider save you each month?

Our company saves a monthly amount of $1500.

RESULTS & FEEDBACK

What takeaways and measures of success can you share about working with this service provider?

They work great for us so far.

What are the service provider's strengths?

The have a fast turn-around time.

What areas can the service provider improve?

I don’t believe they need to improve in anything so far.

How long has your company been working with this service provider?

We started working with them one year ago.

How much money do you spend annually with this service provider?

I think it is around $5,000 to $9,999 each year.

RATINGS

4.5

Showing 51-60 of 60 Reviews

Our Story

Our vision is to deliver top-tier IT & BPO solutions that save time & cut costs. We believe the best outcomes happen when expertise guides technology. Our 1,500+ FTEs in Data, eCom, Web & App, ePub, Photo Editing, & Marketing domains work with AI tools to deliver what algorithms alone can’t- context, nuance, and adaptability. With 25+ years of experience, 8,500+ clients in 50+ nations, and 95% retention rate, we prove that long-term success is built on processes powered by both humans and AI.

What Sets Us Apart

Expertise across Domains with Proven Track Record

With 25+ years of experience, we offer end-to-end solutions across Data, eCommerce, Digital Engineering, ePublishing, Photo Editing, and Marketing verticals. We’ve built long-term partnerships based on adaptable, proven processes, serving 8,500+ clients in 50+ countries with a 95% retention rate.

A Human-in-the-Loop Approach

Our unique hybrid model integrates human expertise with AI-powered tools and machine learning/computer vision technologies, delivering innovative, adaptive solutions that offer a competitive edge by adding nuance and contextual clarity to existing solutions that automation alone cannot provide.

Clients at the Centre of Everything We Do

Our focus is always on building long-lasting relationships with our clientele. By aligning solutions with client goals & offering flexible workflows, we ensure exceptional value and satisfaction, making each engagement personalized and impactful – something reflected in our 95% client retention rate

Quick Facts

27 years in business

Tools and Technology

Microsoft Azure

AWS

Power BI

Looker

Salesforce

Zoho CRM

Zendesk

Freshdesk

Figma

Google Drive

Microsoft Teams

Adobe Creative Cloud

Commonly Asked Questions

Yes. We have an extensive library of client success stories across sectors like eCommerce, SaaS/tech platforms, healthcare, logistics, market research, education, automotive, shipping, aviation, and more. Once we understand your use case, we can share relevant case studies that match your: Industry (e.g., healthcare AP automation, ESG/financial data, retail/eCommerce, photo editing) Data volumes, complexity, and budget Tech stack (e.g., proprietary platforms, Salesforce, cloud tools)

We are committed to keeping personal data confidential for our clients, through- - ISO/IEC 27001:2022 certification, ISO 9001:2015 certification, CMMI Level 3 certification, and HIPAA compliance - Encrypted data transmission (e.g., HTTPS, SFTP/FTP over secure channels, VPN) - Option to work inside client environment (e.g., remote desktops), with role-based access, so data never actually “leaves” their systems - Only authorized staff get access to client data, based on need-to-know - Non-Disclosure Agreements (NDAs) signed with staff for all projects - Workflows compliant with prominent data protection laws (like GDPR) Quality is built into our process end-to-end, governed by global standards and applied consistently across all our services. - ISO 9001:2015–certified and CMMI Level 3–certified - Standardized, service-specific SOPs - Specialized QA teams and multiple review cycles - Data protection assurance via ISO 27001 certification, NDAs, encrypted workflows, industry-specific compliances (like HIPAA)

With 1,500+ full-time employees—including dedicated recruitment teams and subject matter experts—and an operational strategy designed for flexibility, we are well-equipped to scale as your requirements grow. Additionally, we ensure that throughput and turnaround are never negatively impacted. - We never subcontract to third-party vendors. - All projects are handled internally by our dedicated teams, ensuring processes, quality control, and data security standards are maintained. - Our client success stories validate our ability to handle large, ongoing workloads across diverse industries and complex requirements while consistently maintaining high accuracy and throughput. - We can offer round-the-clock support across multiple time zones, ensuring project continuity and responsiveness regardless of geography.

Our "hybrid human-in-the-loop" model ensures that our clients get the speed and cost efficiency of automation, with quality and nuance safeguarded by subject-matter experts. Instead of relying purely on automation (which can lead to "weird AI mistakes"), SMEs are deliberately integrated into the workflow to perform final validation checks as well as to review and correct any complex, ambiguous, or rare "edge cases". This hybrid approach offers a superior solution: faster and cheaper than fully manual work, yet higher quality and more reliable than pure automation.

We sign a service agreement with each client that explicitly defines responsibilities, pricing, deliverables, revision limits, definitions of “rework” vs. “new scope”, schedule, complaint handling procedure, and details related to QA and project management, based on their requirements, project scope, size, and other business-specific constraints.

Locations (2)

Floor 3, Vardhman Times Plaza Plot 13, DDA Community Centre Road 44, Pitampura, New Delhi, India 110017

1001 - 2000

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SunTec India

AI-Enabled IT and Digital Services Company

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Highly Rated Similar Providers

Reviews

SunTec India Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Room for Improvement in Communication Skills

High-Quality Image Editing Services

Dependable E-book and Content Creation

Effective Communication and Customer Service

Strong Product Data Management

Responsive and Flexible Team

Reviews mentioning:

SunTec India Reviews

Content Creation, SEO & PPC for E-Commerce Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Photo Editing for Photography Studio

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Advertising & Content Marketing for Deburring Tools Company

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OPPORTUNITY / CHALLENGE

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RESULTS & FEEDBACK

RATINGS

E-Commerce Development for B2B & Online Sales Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Data Entry Services for Automotive Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Web Dev & Design for Small Law Firm

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Web & Custom Software Development for Legal Database

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Data Entry for Medical Retail Medical Supply Business

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Copy Writing for E-Commerce Store

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Answering & Filing Services for IT Company