Studio Mosaic

BACKGROUND

Introduce your business and what you do there.

SnickerBop Games is a mobile app game business. We have published our first game. I am the founder.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Studio Mosaic Apps?

I don’t have experience in design, programming, or general PR. I needed someone who was familiar with the app stores and that knew how to do to keyword searches, descriptions, how to make it look top-quality, and how to help me with the screen shots. I was looking for someone to help market the apps too.

SOLUTION

What was the scope of their involvement?

They didn’t do the design but they guided me along the way. They helped with keyword searches, screen shots, descriptions, and helped optimize the apps for the app store. They have done press releases and posts to my Facebook, Twitter, and Instagram accounts. I have someone else doing the website, but they kind of guide that too. They’ll do designs for me and I’ll give it to the person in charge of the website.

How did you come to work with Studio Mosaic Apps?

I interviewed several companies, but I went with their team and have been happy ever since. They showed me their work and I was impressed with it. I was super impressed with their communication skills.

How much have you invested with Studio Mosaic Apps?

The project has been under $10,000. Studio Mosaic gave me pricing options and I picked. They’ll customize it for you. I didn’t want to do Facebook ads right away and they were fine with that.

What is the status of this engagement?

The relationship is ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We just recently launched our first game and our downloads are growing. They do ongoing keyword searches for me, which I’m really happy with. They also recognize when they’re not getting good results.

How did Studio Mosaic Apps perform from a project management standpoint?

They are amazing at communication even though I’m not in their time zone. I’ve gotten in touch with them on the weekends before, and they always answer. They’ve never missed a deadline and are really flexible. Studio Mosaic always keeps me updated where projects are and handles things professionally.

What did you find most impressive about Studio Mosaic Apps?

I’ve dealt with a lot of people in this industry. The team at Studio Mosaic is the politest group of people you will ever deal with. They’re so professional, courteous, and very skilled at what they do. They’re not the biggest name now, but I think they will be.

Are there any areas Studio Mosaic Apps could improve?

There are times that they produce something for me and I don’t like it, which I tell them. They have been okay with when I say no.

BACKGROUND

Introduce your business and what you do there.

RSA Group owns various apps for iPad and Android. We have 8 iPad apps and 1 Android app. I am the Owner.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Studio Mosaic Apps?

We needed help with mobile app development and some digital strategy.

SOLUTION

What was the scope of their involvement?

We had them build our Android app and also provide some assistance on understanding a good business model. They are providing app store optimization by making the app more user-friendly, engaging, and ultimately increase the revenue generated from the app.

How did you come to work with Studio Mosaic Apps?

I met them through Upwork. I had a Skype call and really enjoyed the group. I’ve worked with hundreds of contractors overseas and 90% of them don’t want to do a video chat. I really liked the fact that they were interested in getting to know each other that way. It let me know that they’re legit. I like the fact that they’ve done this before and have examples of success.

How much have you invested with Studio Mosaic Apps?

Under $10,000.

What is the status of this engagement?

The project is just wrapping up.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We are just wrapping up, so we don’t have metrics yet. We’ve taken baselines and they’re going to be monitoring that on a weekly basis. The metrics we want are total downloads, conversions, and upgrades.

How did Studio Mosaic Apps perform from a project management standpoint?

They presented a clear project timeline and deliverables, and have been able to meet those and provide updates on a regular basis. Chatting with them on Skype has been great. They’ve been great in giving me status updates.

What did you find most impressive about Studio Mosaic Apps?

When I hire people overseas, I’m hiring them for a specific task that they’re good at. What’s nice about this is that they’re able to sit with me and look at the business model, and provide feedback on why things are and aren’t working. They’re then able to present recommendations to make improvements. I don’t have to hire a person to analyze my business model, give me suggestions, and then take that to somebody else. They have it all in one shop.

Are there any areas Studio Mosaic Apps could improve?

When I want something, I ask for it and they deliver it. I’ve been pretty satisfied with that.

BACKGROUND

Please describe your organization.

We provide applications, games, and a video application that came out a few months ago. I started the company about a year and a half ago.

What is your position?

I'm the CEO and founder.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Studio Mosaic?

At first, I was looking for tips on improving my application for optimization so that I could get more attention to my apps in the app stores. They first thing Studio Mosaic did was help me with my game application marketing. I liked the work they did for me, so I asked them if they could help me design, market, and develop the video application.

SOLUTION

How did you come to work with Studio Mosaic?

I found their team online. I narrowed down the field to three or four agencies. The thing that stood out about Studio Mosaic was they had a lot of good reviews on the review sites out there. 

Could you provide a sense of the size of this initiative in financial terms?

My work with Studio Mosaic was less than $10,000.

RESULTS & FEEDBACK

What distinguishes Studio Mosaic from other providers?

I trust in Studio Mosaic's marketing expertise. They studied marketing and have graduate degrees in marketing. That's a big plus in my mind. They know pretty much everything there is to know in the mobile marketing world.

Is there anything Studio Mosaic could have improved or done differently?

They're a startup company so their team isn't as big as I wanted it to be but that's something any startup goes through when trying to expand their team.

BACKGROUND

Please describe your organization.

OIGames, LLC is an independent mobile game development company that specializes in developing simple games for iOS and Android devices.

What role do you play there?

I am the founder of the company and act as the creative director for our major projects. In that role, I manage the projects and work directly with graphic designers, sound designers, and programmers throughout project development.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Studio Mosaic?

I connected with Studio Mosaic to increase awareness for our products. We were seeking a marketing team to aid in developing a promotional strategy for the release of our titles.

SOLUTION

Please describe the scope of their involvement in detail.

Studio Mosaic provided marketing services, which included optimizing our mobile game's keywords, metadata, and revising our promotional assets to increase searchability. Studio Mosaic also crafted press releases and assisted us in our outreach to acquire coverage on mobile application websites successfully.

Could you provide a sense of the size of this initiative in financial terms?

The scope of the project covered a month in a half and was paid within the range of $500-$1500 USD.

RESULTS & FEEDBACK

How did Studio Mosaic perform from a project management standpoint?

Studio Mosaic excels in customer satisfaction by offering excellent and responsive communication and outstanding service. In my experience, Studio Mosaic was always friendly to communicate with and effective in keeping open lines of communication throughout the project. Studio Mosaic also operates with a strong sense of accountability in ensuring they deliver work that exceeds their client's standards. Additionally, Studio Mosaic also does an impressive job of being adaptive when necessary. I was very impressed at their ability to identify my needs and suggest and execute appropriate solutions.

In hindsight, are there areas in which they could improve, or things you might do differently?

My experience with Studio Mosaic has been entirely positive and they have demonstrated diligence and consideration in meeting my standards.

BACKGROUND

Please describe your organization.

We are a product-based company focused on education. We build applications focused on children's education material.

What is your position?

I am a project manager.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Studio Mosaic?

We were just releasing a new application both on the iOS and Android platform. We needed help marketing the applications to ensure they were successful.

SOLUTION

Please describe the scope of their involvement in detail.

Studio Mosaic helped us to get reviews and a large number of downloads. Studio Mosaic focused on specific keywords and titles, which helped to optimize the app in the app stores. Their strategy was quite effective. They provided all the app marketing and press release material.

How did you come to work with Studio Mosaic?

We found Studio Mosaic and their founder, Akhil Chandra, on Elance. We developed a good rapport with him, so we didn't consider other app marketing agencies after speaking with Akhil.

Could you provide a sense of the size of this initiative in financial terms?

We spent less than $10,000. This included title ads, keyword and description strategy, maintenance costs, press release creation, and review and user acquisition.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

I had been given a target of 30,000 downloads for the app, Studio Mosaic was able to help me achieve that target.

What distinguishes Studio Mosaic from other providers?

Studio Mosaic always gives us a prompt response, and that is very important in this business. Especially when working across different locations.

Is there anything Studio Mosaic could have improved or done differently?

I find Studio Mosaic very helpful. They're great to work with.

BACKGROUND

Please describe your organization.

We are a mobile ecommerce company. We sell baby and mom products through our app. Our target audience are mothers or soon-to-be mothers in the United States market.

What is your position?

I'm the founder and COO of the company.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Studio Mosaic?

At the time, we were just starting out our marketing efforts. We needed to acquire new users for our mobile app. 

SOLUTION

Please describe the scope of their involvement in detail.

We started to run a Facebook ad campaign initially and realized we needed an experienced agency to help us manage the accounts and manage the campaign so that we could successfully acquire users. This is what we brought Studio Mosaic on board to do.

How did you come to work with Studio Mosaic?

We used Elance to find an app marketing partner, Studio Mosaic had a lot of success and a strong profile. That's why we decided to go with them rather than other vendors.

Could you provide a sense of the size of this initiative in financial terms?

We spent $1,000 per month with Studio Mosaic.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

We've now worked with Studio Mosaic for several months. Each month, we have been able to acquire nearly 5,000 new users through our Facebook campaign. We have had a low cost per acquisition.

What distinguishes Studio Mosaic from other providers?

They're a small team. Even though we're in different time zones, the communication was smooth and we were able to communicate through Skype or email easily. Any changes we wanted to make, Studio Mosaic was able to implement them fast. The thing we were most impressed with was that we didn't have any problems with communication.

Is there anything Studio Mosaic could have improved or done differently?

The problem we were facing working with Studio Mosaic is scale. They're a small team when we tried to scale-up our campaign we ran into a bottleneck with their team. If they could expand the size of their company and have more bandwidth that can manage larger campaigns that would be ideal.

BACKGROUND

Please briefly describe what your company does and the role that you play there?

We are Hello Pal. We developed a social language app by the same name that allows people to chat with others in foreign languages. I am the founder and CEO.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Studio Mosaic?

We were just about to launch our app on Google Play, and I was looking for someone who could help me do whatever necessary to make the launch a success, including app marketing.

SOLUTION

Please describe the scope of their involvement in detail.

I left the brief pretty open as I wanted to hear from the providers what I should be doing and how they would help me do it. Studio Mosaic gave me a list of activities that they would help us to do, including app store optimization and incentivized marketing.

Could you provide a sense of the size of this initiative in financial terms?

There were several projects, and some are still ongoing. All in all, we've probably paid Studio Mosaic between $2,000 and $3,000. They've been working with us since April 2015.

RESULTS & FEEDBACK

What distinguishes Studio Mosaic from other providers?

Yes. Communication was fantastic. Very easy to talk to, and it was very clear that Studio Mosaic knew the ins and outs of what they were proposing and how everything would work. Overall, it seemed that they really knew what they were doing.

Looking back on the project, is there any area that they could improve upon or that you would have them do differently?

Not really. I only wish that some of the services were cheaper.

UPDATED REVIEW

This review was updated by the client on February 7, 2020. The original star ratings were: Overall - 5, Quality - 4.5, Schedule - 5, Cost - 4.5, and NPS - 5. New content is below:

SOLUTION

What was the scope of their involvement?

I left the brief pretty open as I wanted to hear from the providers what I should be doing and how they would help me do it. Studio Mosaic gave me a list of activities that they would help us to do, including app store optimization (ASO) and paid user acquisition.

What is the team dynamic?

There were two dedicated account managers whom we were in touch with almost daily over Skype. Apart from regularly updating us on performance and discussing strategies, they shared a weekly report with us which was discussed over a call every week. 

Both founders were personally involved with our app and were present for the weekly calls. Besides these, we also got on monthly strategy calls with the founders to discuss the way forward. 

How did you come to work with Studio Mosaic?

I had posted the marketing job on Upwork and Studio Mosaic was one of the agencies that had applied for the project. What impressed us most was the thoroughness of their proposal. They had researched the market and knew about the competitive landscape of our app and had offered a very thoughtful and holistic solution for promoting the app.

We spoke a few times to discuss the proposal and we found the communication to be fantastic. They were very easy to talk to, and it was very clear that Studio Mosaic knew the ins and outs of what they were proposing and how everything would work. Overall, it seemed that they really knew what they were doing. They really stood out amongst all the vendors we spoke to and that made the decision pretty easy for us.

How much have you invested with them?

All in all, we would have paid Studio Mosaic between $150,000 and $200,000. 

What is the status of this engagement?

We worked with them on two of our apps between April 2015–2017.

RESULTS & FEEDBACK

How did your relationship with the vendor evolve?

We had a fantastic working relationship with the entire team. They were extremely proactive and went above and beyond their brief on several occasions to deliver on goals. While we started off with ASO and user acquisition campaigns to begin with, the team soon got involved with the attribution and the backend analytics of the app as well. From giving us competitor insights to offering product level suggestions, Studio Mosaic became a virtual marketing team for us.

And looking at what they had managed to deliver for us on Hello Pal, we gave them the mandate for our next app Travel Pal where their job was an extension of what they were already doing for us on Hello Pal.

How did Studio Mosaic address the challenges that arose?

Studio Mosaic always had their eyes on the ball, and most issues were proactively dealt with. Communication was always clear and transparent. And, in case of any problem, they always approached us with an action plan. In spite of the time difference, the team was always reachable on Skype and willing to work overtime to iron out all issues. 

Describe the impact this engagement has had on your business.
They helped us acquire over 1.5 million installs in just over 15 months at a very commendable cost. They literally took our apps to the world and got us users from all over.

How was project management handled?

Project management was fantastically handled. The managers were very easy to work and communicate with. Work was streamlined and well planned and deliveries were always on time. The founders were personally involved in the project and ensured the professional and smooth functioning of the engagement.

Is there anything that the vendor did well or that you would consider a strength?

Their biggest strength as per me is the fact that they are personally vested in the success of the app they work with. This was evident in the way they worked with our apps—taking an analytics based approach to achieve the overall business goals as against sticking to their brief and only looking at installs and costs as a success metric for their performance.

In what specific areas can they improve?

Not really. I only wish that some of the services were cheaper.

What advice do you have for clients with similar needs to yours?

They’re a really smart and hardworking team of professionals who know their work. Trust them and work with them to create a successful story for your apps.

BACKGROUND

Please describe your organization.

My app is called Awesome South Africa. It has listed vendors and companies around South Africa. The app features various vendors' specials, promotions, news, and events. 

What is your position?

I'm the founder and creator of the app.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Studio Mosaic?

I hired Studio Mosaic to help me optimize the app for the App Store as well as help me acquire more user downloads. 

SOLUTION

Could you provide a sense of the size of this initiative in financial terms?

I spent anywhere from $1,100 to about $2,500 a month depending on the amount of downloads and the amount of interaction we saw. 

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

Studio Mosaic did so well. They got a tremendous amount of downloads for my company. They really helped with the description of the app and the images we displayed. Studio Mosaic knew exactly what people were looking for. It was cool the way they handled everything and put everything together. It was beyond my expectation. I don't think there's any limitations to what their team can do. 

What distinguishes Studio Mosaic from other providers?

The Studio Mosaic team is very easy to chat with. Studio Mosaic has a great understanding of what an app needs to be successful as far as marketing goes. I know many times there is a perception about working with firms based in India but they really did outperform my expectations. Studio Mosaic is very reliable, very understanding, professional and very intelligent as far as strategy is concerned. They are solutions-oriented when it comes to building the app and the marketing needed to maximize downloads. 

Is there anything Studio Mosaic could have improved or done differently?

Not really. They're a very honest team, if they don't know something they'll research it and will find an answer quickly.

BACKGROUND

I work in the heathcare industry. I am the CEO of my company in Puerto Rico.

OPPORTUNITY / CHALLENGE

We have a wellness clinic and we decided to venture into the technology industry by developing an app for the chiropractic profession. We wanted to help chiropractors and their businesses.

SOLUTION

Studio Mosaic provided development and design for an iOS mobile app. They also helped us publish the app in the App Store. They will provide marketing for the app now. That phase hasn't begun yet.

We selected them after searching on Elance.com. We interviewed them on Skype but didn't talk to any of their references. The Skype interview was quite thorough and satisfied us. We decided to take somewhat of a risk by hiring them.

They really pushed the project along and made sure the app was finished on time. They provided a full solution and were instrumental in completing the project successfully.

RESULTS & FEEDBACK

To say that Akhil [Chandra, founder and CEO of Studio Mosaic] and his team were a pivotal part of the development process is an understatement. In truth, without Studio Mosaic the project would have not come to completion. The team is extremely professional. They follow deadlines and work with complete integrity and transparency.

Studio Mosaic is pretty amazing. As far as professionalism, pricing and scheduling, I could not imagine a better experience. I don't work full time in the tech industry so I don't have an industry standard to compare to. That being said, our experience has been very positive.

BACKGROUND

Please describe your company and position.

I am the CEO of Altura Labz

Describe what your company does in a single sentence.

Develops Android Applications in the Social/Entertainment category. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Studio Mosaic to accomplish?

• App Audit
• Growth Marketing Startegies
• Performance growth

SOLUTION

How did you find Studio Mosaic?

Online Search

Why did you select Studio Mosaic over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Studio Mosaic were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Market Research/Competitive Benchmarking
2. App performance audit
3. ASO
4. Campagn Planning and Setup
5. Performance Marketinh
6. Scaling & Optimization

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Yes, profoundly

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, absolutely. 
They were proactive on Whatsapp/Emails. 

What was your primary form of communication with Studio Mosaic?

Virtual Meeting

What did you find most impressive or unique about this company?

Their creativity and communication impressed us.

Are there any areas for improvement or something Studio Mosaic could have done differently?

Different pricing for startup programs