The Social Nerds

BACKGROUND

Please describe your company and position.

I am the UCCE VOIP of a telecommunications company 

Describe what your company does in a single sentence.

IT-Telecom services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Social Nerds to accomplish?

• Social Media Marketing
• Search Engine Optimization

SOLUTION

How did you find The Social Nerds?

Clutch Site

Why did you select The Social Nerds over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from The Social Nerds were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Social Nerds provided us with a comprehensive scope of work for SEO and SMM. For SEO, they conducted thorough keyword research, optimized on-page elements, and implemented off-page strategies. Technical audits ensured compliance with search engine standards. In SMM, they developed engaging content, managed posting schedules, and fostered community engagement across platforms. 

Key deliverables included detailed performance reports for both SEO and SMM. The collaborative efforts of The Social Nerds resulted in improved online visibility, increased website traffic, and enhanced engagement with our target audience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project with The Social Nerds resulted in measurable outcomes showcasing clear progress and success for us. This included a noticeable increase in website traffic, higher lead generation metrics such as form submissions and inquiries, and enhanced brand recognition through improved social media engagement and follower counts.

Additionally, the optimization efforts led to better search engine rankings and increased organic traffic. These outcomes underscored the tangible impact of The Social Nerds' expertise, driving meaningful progress and success for us.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management provided by The Social Nerds was exemplary, characterized by timely delivery and responsiveness to our needs. Led by Account Manager Amber and Project Manager David, their team maintained clear communication channels and consistently delivered items on time. 

They proactively addressed any concerns or requests, providing valuable insights and recommendations to optimize campaign performance. Their responsiveness and dedication ensured that our needs were met effectively throughout the project. Overall, The Social Nerds' project management approach instilled confidence and facilitated a smooth and productive collaboration with us.

What was your primary form of communication with The Social Nerds?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most notable aspect of the company is their exceptional blend of professionalism and creativity. The Social Nerds deliver high-quality services infused with innovative approaches, making them a valuable partner for businesses seeking both results and originality in digital marketing.

Are there any areas for improvement or something The Social Nerds could have done differently?

While The Social Nerds excels in many areas, there may be room for improvement in providing more detailed and transparent reporting on campaign performance. Additionally, enhancing proactive communication about potential adjustments could further optimize campaign effectiveness and client satisfaction.

BACKGROUND

Please describe your company and position.

I am an executive at EpicJam

Describe what your company does in a single sentence.

We are a service based tech agency mostly focused on Blockchain products.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Social Nerds to accomplish?

• Finding More Leads
• Better online presence
• Branding

SOLUTION

How did you find The Social Nerds?

Referral

Why did you select The Social Nerds over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from The Social Nerds were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Tailored Strategy Development: They crafted a personalized social media strategy aligned with our blockchain company's goals and audience. 
2. Engaging Content Creation: The team generated captivating content tailored to our industry, ensuring relevance and resonance with our target audience. 
3. Platform Management: They expertly managed our social media platforms, including Twitter, LinkedIn, and Reddit, optimizing each for maximum impact. 
4. Community Engagement: Actively engaging with our audience, they fostered genuine interactions and cultivated a loyal following within the blockchain community. 
5. Analytics and Optimization: Regularly analyzing performance metrics, they provided valuable insights and continuously refined strategies to drive results. 
6. Collaborative Approach: Their proactive and personalized approach ensured a seamless partnership, with open communication and a shared commitment to success.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Significant increase in followers across platforms 
• Marked improvements in likes, comments, and shares 
• Heightened recognition within the industry 
• Measurable increases in website traffic from social channels 
• Higher number of qualified leads generated
• Increase in positive brand sentiment 
• Positive returns on social media investments 
• Gained ground against industry competitors

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Social Nerds demonstrated excellent project management throughout our collaboration. They consistently delivered items on time, adhering to agreed-upon deadlines with precision. Their responsiveness to our needs was impressive, as they were proactive in addressing any concerns or requests promptly. 
Communication was seamless, with open lines of dialogue ensuring that our objectives were understood and met effectively. Overall, their project management approach was highly efficient, reliable, and responsive, contributing to the success of our social media endeavors.

What was your primary form of communication with The Social Nerds?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive about The Social Nerds was their ability to seamlessly integrate blockchain technology with engaging social media content. Their understanding of our industry was unparalleled, allowing them to craft tailored strategies that resonated with our target audience. 
Additionally, their proactive approach and commitment to delivering results set them apart, ensuring that our objectives were consistently met and exceeded. Overall, their unique blend of industry expertise, creativity, and dedication made them invaluable partners in our social media endeavors.

Are there any areas for improvement or something The Social Nerds could have done differently?

Nopes, Everything was perfect. They are definitely on top of their game.

BACKGROUND

Please describe your company and position.

I am the Publisher of The Crepuscular Press

Describe what your company does in a single sentence.

Boutique Literary Imprint

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Social Nerds to accomplish?

• Book sales
• Book awareness

SOLUTION

How did you find The Social Nerds?

Online Search

Why did you select The Social Nerds over others?

Interview with company

Describe the scope of work in detail. Please include a summary of key deliverables.

The Social Nerds were expected to run Meta and Amazon ads using tailor-made targeting to reach potential customers for books. They were expected to deliver a certain number of book sales a day and grow that number as time passed.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

This is the first negative review of any product or service I have written, and I only did it owing to an extremely unfortunate experience. The Social Nerds' proposal – on the basis of which I signed my contract – offered a tailored approach to ad campaigns for my company based on their expertise. Instead the initial specifics of my small business, which had been typed out in meeting minutes by the person with whom I initially spoke, were completely ignored by their co-worker. In turn, another co-worker was also not made aware of them and, as a result of this, I lost over $400 in ad spend and generated around $8 worth of sales. I made multiple attempts to assist various members of this company in their practice but was told on many occasions that theirs was the best practice despite it being an extremely broad targeting in ad campaigns ill-advised by the vast majority of experts in my field and others’. 
My e-mails and concerns went ignored despite the failing strategy which, in my opinion, was no strategy at all, but a haphazard guess even a newcomer to ad optimization couldn’t have suggested. Most of my questions were not answered. Over two months I got the feeling no one at this business cared about the specific needs of my company, and were merely hoping I would keep on spending till we struck gold. No one ever proposed a remedy that had in mind the niche nature of my business. Instead, theirs was a “one size fits all” method they claimed would work wonders for anyone. This was the exact opposite of what I had been told prior to signing the contract. Once I had signed, certain members of this company – those responsible for the most crucial part of the ad campaigns – did not implement efforts to make the promised custom plans for my company. This is just my impression, and it’s based on one experience. But to my mind, there was a great deal of negligence and unprofessionalism in the practices of The Social Nerds.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The only positive part of the company was the ad creation, which was of acceptable quality. However, it took a long time for this to be finished - especially considering ours was a onetime three-month contract. My marketing needs were not met as very few sales took place as a result of their ads, and awareness likewise did not seem to rise.

What was your primary form of communication with The Social Nerds?

Email or Messaging App

What did you find most impressive or unique about this company?

I can't think of anything.

Are there any areas for improvement or something The Social Nerds could have done differently?

I cannot speak for all members of this company as I didn't work with many, but two of the people I collaborated with did not seem to care about tailoring a campaign specifically to my business's needs. I never felt the necessary research for the ads targeting had been done.

BACKGROUND

Please describe your company and position.

I am the Operations Head of Suhan Business Solutions

Describe what your company does in a single sentence.

We provide innovative and customized technology solutions that focus on creating and enhancing value.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Social Nerds to accomplish?

• To design develop and deploy robust and scalable solutions that address needs that are unique to their business and industry.

SOLUTION

How did you find The Social Nerds?

• Online Search
• Clutch Site

Why did you select The Social Nerds over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from The Social Nerds were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Scope of work included a comprehensive strategy. The Social Nerds created a thorough plan that involved optimizing our website and content for SEO, curating industry-specific material based on our deep technical expertise and industry experience, and actively maintaining our online reputation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project's results have been nothing short of amazing. Our SEO efforts resulted in a significant boost in website traffic and leads, with a 40% increase in traffic from organic searches. Our social media presence increased considerably, with a notable rise in interaction and a 60% increase in followers. A better overall rating and an 80% rise in favorable reviews were the results of reputation management.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Social Nerds managed the project in a very efficient manner. They constantly met deadlines for deliveries, and they were very accommodating to our requests. They made sure that the cooperation went well and swiftly responding to any requests or worries.

What was your primary form of communication with The Social Nerds?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They showed a thorough understanding of Business Integration & SOA, which enabled them to develop strategies and content that connected with our target audience.

Are there any areas for improvement or something The Social Nerds could have done differently?

None. Perfectly okay.

BACKGROUND

Introduce your business and what you do there.

I am the owner and founder of an application called Vowtimer. This is a wedding application that lets wedding guests predict how long wedding ceremonies will last. The application tracks each person’s guesses and acts as a way to break the ice. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The Social Nerds?

We’ve hired The Social Nerds for social media marketing, app store optimization (ASO), and SEO.  

SOLUTION

What was the scope of their involvement?

The Social Nerds manage our Facebook and Instagram accounts, and the team writes content for our website and provides keyword research. 

What is the team composition?

We primarily work with three individuals. 

How did you come to work with The Social Nerds?

We found them online; after speaking to multiple companies, we thought The Social Nerds would be the best fit because of their location and startup experience. 

How much have you invested with them?

We’ve spent around $2,500 at this point. 

What is the status of this engagement?

We started working together in February 2023, and the engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We continue to see more users downloading the application, and our traction has doubled in the last two months. 

How did The Social Nerds perform from a project management standpoint?

Our budget is fixed, so that’s not an issue.

What did you find most impressive about them?

We’ve been really impressed with their creatives. 

Are there any areas they could improve?

Everything was slow when things were getting started, and things took a little longer than we thought they should have. 

Do you have any advice for potential customers?

Always ensure you’re checking up on them and that things are moving forward. 

BACKGROUND

Introduce your business and what you do there.  

I’m the founder of a baby sleep training company.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with The Social Nerds?

I wanted to be known and attract traffic because my company is new. 

SOLUTION

What was the scope of their involvement?

I hired The Social Nerds to work on my social media campaigns. First, they helped me set up the accounts because I’m not tech-savvy. They’ve created graphics, published posts, and managed our Facebook and Instagram campaigns. 

What was the team composition? 

We work with about five different teammates. I’ve mostly been in contact with one teammate, who manages the project for me.

How did you come to work with The Social Nerds?

I saw an ad they published on Facebook. 

How much have you invested in them?

We’ve spent over $1,000.

What is the status of this engagement? 

We started working together in late February 2023, and it’s an ongoing collaboration. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I like the results we’ve seen from The Social Nerds so far; they portray my business well. Our reach has increased because our ads have received a lot of impressions. We haven’t had any sales or conversions yet, but we've just started, so we need more time to see results. 

How did The Social Nerds perform from a project management standpoint?

If I need anything from The Social Nerds, I use Basecamp, and if they need anything from me, I receive an email and reply through Basecamp; it works very well. They share campaigns using Miro, and we chat using WhatsApp.

What did you find most impressive about them? 

They’ve been very patient and helpful. We understand each other very well. I also love their designs; they do amazing work and always try to accommodate me.

Are there any areas they could improve?

No. So far, everything’s been good.

Do you have any advice for potential customers?

Understand that it may take time to convey to The Social Nerds what your customers need.

BACKGROUND

Please describe your company and position.

I am the Owner of Raw Instincts

Describe what your company does in a single sentence.

We make food and treats for cats and dogs

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Social Nerds to accomplish?

• Get more people to see our name on Google search
• help with SEO

SOLUTION

How did you find The Social Nerds?

Online Search

Why did you select The Social Nerds over others?

High ratings, Pricing first our budget, Company values aligned

What was your primary form of communication with The Social Nerds?

Virtual Meeting, Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

Social nerds did everything from SEO to help with advice and always being available for me. They guided me to understand what keywords worked best for my company.

They send me monthly reports with details on User sessions, pageviews, traffic from cities and countries, new vs returning visitors, top traffic channels, search console, and how my keywords are ranking.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Amount of new customers
• Page Views coming from SEO

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fred Baker is the project manager I am constantly in talks with. Fred goes beyond any of my company's needs and is constantly available if I ever need anything. He also offers advice and I am hoping our sales go to the next level so we can have the social nerds do more for our company.

Not just fred but the whole team is amazing and I have had 3 other SEO companies/ Marketing companies that have never amounted to anything like the social nerds have for our company. I hope to continue to work with them for the long term.

What did you find most impressive or unique about this company?

Reliability and honesty everyone in the past has told me in less than 3 months you will see so and so. The social nerds helped me understand how SEO actually works and how the process works. Not just this but also they're always available for me.

When I signed up at the beginning with other marketing/SEO companies its all sunny weather a month in they dismissed you and barely want to get on a call with you.But never with Fred and the team I have, even Rob and David Morgan whenever I have questions they always write back or offer to get on a call with me I freaking love that!

Are there any areas for improvement or something {provider_name} could have done differently?

I don't even know where they could do better A+++++!!!!

BACKGROUND

Please describe your company and your position there.

I am owner and founder of Xen Culture Solutions which provides Leadership and career coaching services for individuals and organizations and having been on Wall Street the last 25 years.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Social Nerds, and what were your goals?

I hired fhe Social Nerds given the great feedback I had seen online and to help raise my profile on social media given how critcal it is these days to gain exposure.

SOLUTION

How did you select this vendor and what were the deciding factors?

I selected Social Nerds after doing my research but also speaking to Fred who has been my consultant and never have I met someone so genuine and who truly believes what I was trying to achiece.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

We initially went though the discovery ohase to understand and agree the approach. The team at Social Nerds has been very organized with their Basecamp project management approach to methodically keep track of all our communications and agreed next steps.

How many resources from the vendor's team worked with you, and what were their positions?

Fred has been my main consultant and who has been incredibly supportive and helpful. Sophia has also been very instrumental as part of the development team and always so responsive and reliable!

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

From the work already done I can see how talented the team is and I look forward to continue building content and working with the Social Nerds on a larger scale

How effective was the workflow between your team and theirs?

Absolutely as efficient as it gets with communication and overall delivery. I couldnt ask for a more optimal workflow.

What did you find most impressive or unique about this company?

They really are very sincere in understanding the vision I have and then bringing that to reality. The responsiveness and organized approach has been impressive as well.

Are there any areas for improvement or something they could have done differently?

I couldnt adk for anything more at this time and I have been completely satisfied!

BACKGROUND

Please describe your company and position.

I am the Sales Associate of a mattress retailer. 

Describe what your company does in a single sentence.

We sell online mattresses that you can try at our store

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Social Nerds to accomplish?

• Taking photographs of the store to share it on social media

SOLUTION

How did you find The Social Nerds?

Online Search

Why did you select The Social Nerds over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from The Social Nerds were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Ahmed came on time, and took great pictures of the store with no rush. He was very understanding and helped us take the perfect shots for our ad needs

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We didn't publish yet our pictures

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Ahmed was very patient and understanding, and delivered the project on time.

What was your primary form of communication with The Social Nerds?

Email or Messaging App

What did you find most impressive or unique about this company?

I discovered recently that his company is helping a lot of clients to generate more leads and increase the ROI

Are there any areas for improvement or something The Social Nerds could have done differently?

So far, no

BACKGROUND

Please describe your company and position.

I am the Department Head at Maestro Digital Inc.

Describe what your company does in a single sentence.

Software and Mobile application development Agency.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire The Social Nerds to accomplish?

• Generate Leads Through Social Media Marketing
• Run Google Ads
• Repetition Management

SOLUTION

How did you find The Social Nerds?

Clutch Site

Why did you select The Social Nerds over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from The Social Nerds were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work provided by The Social Nerds encompassed comprehensive lead-generation strategies through social media marketing, Google Ads, and SEO. They crafted tailored social media campaigns across various platforms, optimized Google Ads for maximum ROI, and conducted thorough SEO audits to improve website visibility. Key deliverables included engaging content creation, strategic ad placement, and continuous optimization efforts. The team's dedication to driving results and enhancing our online presence has significantly contributed to our lead-generation efforts and business growth.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The Social Nerds facilitated measurable outcomes that vividly demonstrated progress and success throughout the project. Firstly, we observed a notable increase in website traffic, indicating improved visibility and engagement across various online channels. Secondly, a significant uptick in lead generation metrics, including form submissions, inquiries, and conversions, is directly attributed to their targeted digital marketing efforts. Additionally, enhanced brand recognition and customer engagement were evident through higher social media engagement rates and increased follower counts. Moreover, optimizing Google Ads campaigns resulted in improved click-through rates and lower cost-per-acquisition, further highlighting the effectiveness of their strategies. Overall, these measurable outcomes underscored the tangible impact of The Social Nerds' expertise and dedication in driving our business objectives forward.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management provided by The Social Nerds, led by Account Manager Amber and Project Manager Ava, was exemplary and greatly contributed to the project's success. They maintained clear communication channels throughout the engagement and set realistic expectations regarding deliverables and timelines. Both Amber and Ava ensured that tasks were completed promptly and consistently met deadlines, demonstrating a strong commitment to delivering results. When adjustments or additional support were needed, they were responsive and proactive in addressing our needs, offering valuable insights and recommendations to optimize campaign performance. Their collaborative approach and attention to detail fostered a productive working relationship, instilling confidence in their ability to manage and execute the project from start to finish effectively. Overall, their project management practices were pivotal in driving the project's success and exceeding our expectations.

What was your primary form of communication with The Social Nerds?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about The Social Nerds was their exceptional blend of fun and professionalism coupled with consistently high-quality delivery. Despite the dynamic nature of digital marketing, they maintained a refreshing enthusiasm and creativity that infused our campaigns with energy and originality. This unique combination of professionalism and their vibrant approach not only made collaboration enjoyable but also inspired confidence in their capabilities. Moreover, their unwavering commitment to delivery was truly impressive; they consistently surpassed expectations by delivering results-driven strategies that yielded tangible outcomes. Their ability to balance professionalism with a sense of fun while consistently delivering exceptional results truly sets them apart in the industry.

Are there any areas for improvement or something The Social Nerds could have done differently?

While The Social Nerds excelled in many aspects, there are areas for improvement. Clearer and more detailed reporting on campaign performance could enhance understanding and decision-making. Additionally, more proactive communication about potential adjustments would optimize campaigns and align better with evolving business goals. These adjustments could further enhance transparency and effectiveness, driving greater client success.