SmartSites

BACKGROUND

Please describe your company and position.

I am the Digital Marketer of Koloa Surf Co

Describe what your company does in a single sentence.

Our company is an online retail business that specializes in providing a wide range of high-quality products to customers worldwide.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SmartSites to accomplish?

• Increase Sales
• Increase Online Presence

SOLUTION

How did you find SmartSites?

Online Search

Why did you select SmartSites over others?

High ratings

How many teammates from SmartSites were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

 The key deliverables for SmartSites included:

• executing targeted digital advertising campaigns across social media platforms
• search engines
• display networks to increase traffic and boost sales.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

 The measurable outcomes from the project include:

• a significant increase in website traffic
• improved search engine rankings
• higher sales volume.
• 
  
• We also saw enhanced conversion rates, and greater social media engagement.

Additionally, the project yielded a higher return on advertising spend (ROAS) and an increase in quality backlinks, further boosting our SEO performance and overall online visibility.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The agency demonstrated strong project management skills, consistently delivering items on time and meeting all agreed-upon deadlines. They were highly responsive to our needs, maintaining open and effective communication throughout the project. 

What was your primary form of communication with SmartSites?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

 What stood out most about the company was their exceptional ability to blend creativity with data-driven strategies. Their innovative advertising campaigns were not only visually compelling but also highly effective in reaching and engaging our target audience.

Are there any areas for improvement or something SmartSites could have done differently?

There are no areas for improvement for SmartSites, as their performance met and often exceeded our expectations. 

BACKGROUND

Please describe your company and position.

I am the VP of Saddleback Supply

Describe what your company does in a single sentence.

We are an online retailer of Western-styled fashion. We offer a wide selection of clothing and accessories for Men and Women.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SmartSites to accomplish?

• Google Ads
• Facebook Ads
• Conversion Tracking

SOLUTION

How did you find SmartSites?

Referral

Why did you select SmartSites over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from SmartSites were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We wanted to broaden our audience and increase our reach. We partnered with the Clutch team to help us achieve our goals.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I'm happy with the work that SmartSites did for us. They successfully set up our conversion tracking, and they also helped guide us on how to set up successful ads on Google and Facebook.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

SmartSites was timely in delivering the items on our project. They were always responsive to our needs and kept us informed of their progress.

What was your primary form of communication with SmartSites?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I found SmartSites's ability to quickly create a website that met my needs most impressive. They were able to get my ads up and running in a very short time.

Are there any areas for improvement or something SmartSites could have done differently?

I worked with SmartSites, and they were great. There was nothing bad to say about them. I would definitely recommend them.

BACKGROUND

Please describe your company and position.

I am the customer service mgr of joes4less.com

Describe what your company does in a single sentence.

ONLINE APPAREL

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SmartSites to accomplish?

• GOOGLE ADS

SOLUTION

How did you find SmartSites?

Online Search

Why did you select SmartSites over others?

High ratings

How many teammates from SmartSites were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Set up Google Ad Campaigns

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Set up conversion tracking and new performance max campaigns

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I would definitely recommend SmartSites. Not only did they deliver my project on time, but they were also very friendly and attentive to my needs. It was a pleasure working with them!

What was your primary form of communication with SmartSites?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I had the pleasure of working with a friendly and professional team that was able to complete my project on time, even with a quick turnaround. They made sure I was satisfied with every step of the process and delivered an end result that I love. They're a great choice for any business in need of PPC help.

Are there any areas for improvement or something SmartSites could have done differently?

We were happy with the results

BACKGROUND

Please describe your company and position.

I am the Sales Director of Joe's USA

Describe what your company does in a single sentence.

We sell many different types of clothing through our online stores.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SmartSites to accomplish?

• PPC (Google and Facebook)

SOLUTION

How did you find SmartSites?

Online Search

Why did you select SmartSites over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from SmartSites were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Helped us create, manage, and explain the best practices of google ads and faceook ads. They also help us set up our conversion tracking and we found that we were not incorporating the correct conversion value when someone used a google sponsored ad to reach our website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They fixed our conversion tracking and they also helped boost our ROAS from 4 times.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Smart Sites was very prompt and easy to communicate with.

What was your primary form of communication with SmartSites?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I really enjoyed working with this company. The atmosphere was very friendly, and I could feel the positive energy that they instilled.

Are there any areas for improvement or something SmartSites could have done differently?

We have had a very positive experience with SmartSites

BACKGROUND

Please describe your company and position.

I am the Owner of Third Wing Candle

Describe what your company does in a single sentence.

E-commerce candle company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SmartSites to accomplish?

• PPC Advertising

SOLUTION

How did you find SmartSites?

Online Search

Why did you select SmartSites over others?

Other

How many teammates from SmartSites were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

They did a good job.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

ROAS.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Good.

What was your primary form of communication with SmartSites?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

.

Are there any areas for improvement or something SmartSites could have done differently?

.

BACKGROUND

Please describe your company and position.

I am the Executive of Infinit Nutrition

Describe what your company does in a single sentence.

Sports Nutrition Supplements

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SmartSites to accomplish?

• Revamp Google Ads Campaigns
• Continual Optimization for Best ROAS

SOLUTION

How did you find SmartSites?

Online Search

Why did you select SmartSites over others?

• High ratings
• Pricing fit our budget
• Good experience during initial calls

How many teammates from SmartSites were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

• Reactivate Google Ads following Campaign suspensions for false flags indicating a "compromised site"
• Create new Google Ad campaigns in accordance with best practices
• Update Google Merchant Center product listings and ensure they are optimized
• Continual maintenance and optimization of ad campaigns
• Creation and sharing of reports

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• ROAS
• Site traffic metrics

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Our rep was able to get our Ad campaigns built and activated within a couple of weeks of executing the contract. 
• He has been responsive and helpful along the way.
• He is open to feedback and ideas.

What was your primary form of communication with SmartSites?

Virtual Meeting

What did you find most impressive or unique about this company?

SmartSites' level of service and relatively low monthly fees are impressive.

Are there any areas for improvement or something SmartSites could have done differently?

We are continually working to improve clarity of metrics and optimize our ads for maximum ROAS. Including getting our remarketing funnel worked out.

BACKGROUND

Please describe your company and position.

I am the Owner of IV Nutrition Kenosha

Describe what your company does in a single sentence.

Administer IV and IM nutrients, vitamins, and supplements

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SmartSites to accomplish?

• Drive more foot traffic at our clinic
• Reduce advertising expense
• Become known in our area for our services

SOLUTION

How did you find SmartSites?

Online Search

Why did you select SmartSites over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from SmartSites were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We wanted to lower our CPC, make our advertising dollars go farther, and gain noteriety in our area.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Mike Argento was incredible. He lowered my monthly expenses and we really saw an increase in not only clicks, but in conversions, calls, and foot traffic. Mike was awesome to work with, he built us several campaigns from scratch and really understood how to make our money go the extra mile in Google Ads.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Mike was incredibly fast on turnaround for our projects. Within a week of signing an agreement he had built us 3 campaigns that were drastically out-performing what we had previously. We saw an increase in foot traffic at our clinic almost immediately.

What was your primary form of communication with SmartSites?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Mike's knowledge of Google Ads was incredible. He built our ads from scratch and they were absolutely perfect.

Are there any areas for improvement or something SmartSites could have done differently?

None.

BACKGROUND

Please describe your company and position.

I am the CEO of Joe's INC

Describe what your company does in a single sentence.

We sell online clothing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SmartSites to accomplish?

• Our goal is to drive online sales

SOLUTION

How did you find SmartSites?

Online Search

Why did you select SmartSites over others?

High ratings

How many teammates from SmartSites were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work for the Smart Sites project involves the development and deployment of a comprehensive, user-friendly, and technologically advanced smart site platform. This platform will integrate various smart technologies to enhance user experience, improve efficiency, and provide valuable insights through data analytics.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

User Adoption and Engagement

Number of Active Users: Track the number of daily, weekly, and monthly active users.
User Retention Rate: Measure the percentage of users who continue to use the site over a given period.
User Interaction Metrics: Monitor page views, session duration, and click-through rates.
System Performance and Reliability

Uptime Percentage: Ensure the site maintains a high uptime, ideally above 99.9%.
Response Time: Measure the average response time for user requests and aim to keep it under an acceptable threshold (e.g., 200 milliseconds).
Error Rate: Track the frequency and types of errors encountered by users, aiming for a low error rate.
Data Analytics and Insights

Data Accuracy: Ensure that the data collected is accurate and reliable, with minimal discrepancies.
Insight Generation: Number of actionable insights generated from data analytics tools.
User Satisfaction with Analytics

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management for the Smart Sites project was exemplary, demonstrating strong adherence to timelines and responsiveness to stakeholder needs. The team consistently met agreed-upon milestones and deadlines, delivering key items such as the requirements document, design prototypes, and developed systems on or before the scheduled dates. 
They maintained regular communication with stakeholders through meetings, emails, and progress reports, actively seeking feedback and ensuring that stakeholder expectations were well understood and integrated into the project. The team showed flexibility and adaptability in accommodating changes and new requirements, proactively identifying potential issues and proposing solutions to address.

What was your primary form of communication with SmartSites?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed me most about this company was their exceptional ability to blend cutting-edge technology with a deep understanding of user needs, resulting in a smart site platform that is both innovative and highly user-centric. Their meticulous attention to detail throughout the project, from initial requirements gathering to final deployment, demonstrated a commitment to excellence that set them apart. They maintained clear and consistent communication, ensuring that all stakeholders were informed and engaged throughout the process.

Are there any areas for improvement or something SmartSites could have done differently?

No they did a fantastic job.

BACKGROUND

Please describe your company and position.

I am the Business Development Manager of General Workforce Inc.

Describe what your company does in a single sentence.

Private Staffing Agency 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SmartSites to accomplish?

• Redesign website
• launch social media platforms
• generate content for digital platforms

SOLUTION

How did you find SmartSites?

Referral

Why did you select SmartSites over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from SmartSites were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Audit website, redesign excellent for user friendly experience, launch social media platforms and create content for marketing and audience generation.  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Percentage increase in website traffic, the organization's average client growth and increased interaction with potential customers.  

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was executed promptly. Changes as per recommendation from my company were swiftly implemented. SmartSite was patient during the process and very professional in providing their expert advice. 

What was your primary form of communication with SmartSites?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their staff were knowledgeable about their areas of expertise. They were realistic about expectations and provided clear deadlines of which they delivered ontime. 

Are there any areas for improvement or something SmartSites could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Owner of eXperience the Wellness

Describe what your company does in a single sentence.

E Commerce CBD Business

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SmartSites to accomplish?

• Increase traffic
• Convert into Sales

SOLUTION

How did you find SmartSites?

Online Search

Why did you select SmartSites over others?

• High ratings
• Pricing fits our budget

How many teammates from SmartSites were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

SEO and website management .. content being put out monthly

RESULTS & FEEDBACK

How did your relationship with your partner evolve?

The leadership team has reached back out and are working with me to turn marketing around for a positive outcome

What was your primary form of communication with SmartSites?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?
They create excellent content.

UPDATED REVIEW

This review was published on (5/24/2024)

Akash Arora
Owner, eXperience the WellnesseCommerce

Dallas, Texas

1-10 Employees

Jan 2024 - May 2024

$10,000 to $49,999

Verified
Project summary
SmartSites provided SEO and website management services for an e-commerce business. The team also created monthly content for the client.

Feedback summary
SmartSites' efforts notably enhanced the client's organic website traffic and converted sales. The service provider created excellent content and communicated via virtual meetings, email, and other messaging apps. Ultimately, The client considers the project execution to be satisfactory.

Please describe your company and position.
I am the Owner of eXperience the Wellness
Describe what your company does in a single sentence.
E Commerce CBD Business
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire SmartSites to accomplish?

• Increase traffic
• Convert into Sales
• SOLUTION

How did you find SmartSites?
Online Search
Why did you select SmartSites over others?

• High ratings
• Pricing fits our budget

How many teammates from SmartSites were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
SEO and website management .. content being put out monthly
RESULTS & FEEDBACK

• What were the measurable outcomes from the project that demonstrate progress or success?
• Increase in organic traffic to site and converted sales
• Describe their project management. Did they deliver items on time? How did they respond to your needs?
• Project was good

What was your primary form of communication with SmartSites?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?
They create excellent content.
Are there any areas for improvement or something SmartSites could have done differently?
As a small business when you put your trust and hard earned money into a marketing company that is confident about getting your business running, you have some natural expectations.  When the company falls short of those expected results, extreme measures should be taken to make it right and not just apologize for no results
STAR RATINGS
Overall rating: 1 
Quality: 5
Cost: 1
Schedule: 4
Willing to refer: 1
In the presentation I was told that it would take about 4 months to generate good organic traffic that would turn into sales by month 5 & 6. Well, a little over 5 months and the last data showed we were way behind on any substantial uptick in traffic and we had ZERO sales. $10,000 invested and nothing to show for it with not much hope on the horizon as my account advisor basically said 'sometimes things don't work out.' Their content is good and they were kind enough to let me get out of the contract without a fee. I don't have an opinion about them either way anymore but just stating the facts which I hope help with your decision .. Good Luck!