Slam Media Lab

BACKGROUND

Please describe your company and position.

I am the Co-owner of Matteo Ristorante Italiano

Describe what your company does in a single sentence.

Matteo is a family-operated restaurant that invites customers on a culinary journey to experience the heart and soul of Italy in Salt Lake City.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Slam Media Lab to accomplish?

• When we approached Slam Media Lab, our primary objective was to design and develop a dynamic website that seamlessly integrates with our restaurant softwares Toast and OpenTable. We used both platforms to manage reservations and orders. We also wanted to ensure that the site was optimized for local SEO.

SOLUTION

How did you find Slam Media Lab?

Online Search

Why did you select Slam Media Lab over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Slam Media Lab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The website’s design needed to mirror the uniqueness and authenticity of our Italian restaurant. Slam Media Lab kicked off the project by collecting all assets, followed by a brand discovery process, and then jumping into wireframes and structure. This was an important part of the process because we wanted to ensure the website had the right sections, all optimized for search engines. We were scoped to design the following pages: Home, About, Menu, Events, Gift Cards, and Contact. 

In the process, we needed a quick landing page to start accepting both reservations and orders. Slam quickly put that together, set-up the analytics (Google Search Console and Google Analytics). After the design phase, Slam built the website, sent me a link to QA, and we launched! They provided live training and documentation so I can make changes to the website in the future.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our new website is already getting thousands of people on a weekly basis! Our customers are making orders and reservations directly on the website. I truly can’t say enough great things.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are very organized, and always followed-up with next steps after each meeting! They documented everything and their comms style really matched mine.

What was your primary form of communication with Slam Media Lab?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

It’s an amazing feeling to have a website that represents your values, restaurant, and brand SO well! Slam was so great at listening to my instructions and feedback, and loved working with Peter. Your restaurant is in great hands with Slam Media Lab!

Are there any areas for improvement or something Slam Media Lab could have done differently?

Highly recommend these guys! Slam delivered beyond expectations, and I have no suggestions for improvement. They nailed it.

BACKGROUND

Please describe your company and position.

I am the Creative and Content Producer of Eye to Eye National

Describe what your company does in a single sentence.

Eye to Eye’s mission is to improve the educational experience and outcomes of neurodiverse young people, while engaging them and their allies in the movement for a more equitable and inclusive society.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Slam Media Lab to accomplish?

• Provide graphic design needs while I was on maternity leave.
• Provide branded graphics for social media.

SOLUTION

How did you find Slam Media Lab?

Referral

Why did you select Slam Media Lab over others?

Referred to me

How many teammates from Slam Media Lab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Slam Media provided graphic design needs for us while I was on maternity leave. They fulfilled requests such as designing a 25+ page annual report, branded templates for use on social media, business cards for staff, logos for our scholarship program and graphics for our 25th anniversary gala.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Slam Media provided all graphic design needs over a three-month period, while the one designer at the organization was on maternity leave.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Slam Media was very responsive to all requests and delivered everything on time. They were also flexible with design guidelines and quickly understood our requests. Their project management was clear and efficient.

What was your primary form of communication with Slam Media Lab?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Slam Media used our brand guidelines to create well-designed branded materials without much support from us. They understood what we needed with every request we submitted.

Are there any areas for improvement or something Slam Media Lab could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Head of Operations and Development of Lunarsol Studios

Describe what your company does in a single sentence.

Lunarsol is an innovation studio weaving visual arts, culture, and social impact to create transformative social change.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Slam Media Lab to accomplish?

• Build a Responsive, Appealing, and Functional Website

SOLUTION

How did you find Slam Media Lab?

Known to us from previous positive work.

Why did you select Slam Media Lab over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned
• Responsiveness, Communication Skills

How many teammates from Slam Media Lab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Objectives: The website design and development will aim to achieve the following objectives: 

• Tell our story by highlighting both past and current projects. 
• Showcase excellence in presenting visual material and emphasize art and artists as the core of the team and projects. 
• Create a foundational website with the ability to expand. 
• Reflect our creative, inclusive, multicultural, collaborative, and impact-driven vibe. 

Key Results: 

• An attractive, responsive, and intuitive-to-navigate website. 
• A website design that adheres to best practices in accessibility. 
• Visual design elements aligned with our brand and work. 
• Integration of social media and sharing features. 
• Provision of a content management system (CMS) to allow for easy updates. 
• A mobile- and tablet-responsive design for seamless browsing across devices. 
• Instruction and assistance to enable the team to make content changes. 
• A fast, customizable CMS with an easy-to-use visual designer. 
• Clean and semantic code optimized for SEO. 
• 1 round of keyword research.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

SLAM Media Lab followed a clear process, worked closely with our team, and produced a website both to our specifications and incorporating their excellent design and function guidance.Our full team enjoyed the process and is very pleased with the finished product.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

SLAM Media Lab's team are expert project managers who use email, shared files, Slack, and other tools to manage projects with warmth, ease, and skill. Most impressive, from RFP to delivery, was their constant investment in communication, which included guidance and flexibility. Project sections were delivered on time and with clarity about the impact of any shifts or new requests. Our time was always in the loop and they were very responsive to our needs.

What was your primary form of communication with Slam Media Lab?

Email or Messaging App

What did you find most impressive or unique about this company?

Along with providing an excellent site, they clearly approached each section of the project and each component with a sense of both customer service and the sharing of expertise. The team was clear on their opinions and justifications while always being mindful of ours. The team is clearly deep with experience and capability as well. 

Design looked great from the first drafts and we refined it together. They also provided help via Loom videos, Zoom chats, and a few in person meetings. What was most unique? That all that hard work and great design was delivered with a sense of being on the same team and excited about what we are doing. These are creative people who enjoy the work they do and it shows. We were totally impressed.

Are there any areas for improvement or something Slam Media Lab could have done differently?

No. And I say this as someone who deeply believes in sharing critical feedback.They were that good. That communicative. That clear-minded. That efficient. They will be my first call for design and I will recommend them to anyone.

BACKGROUND

Please describe your company and position.

I am the CEO of Evergrowth Coaching

Describe what your company does in a single sentence.

I am a CEO coach and entrepreneur, working with extraordinary leaders of Series A to Unicorn companies. My past clients include: Wayflyer, Synchron, Opswerks, Code States, Vendr, Tread.io, Ophelia, Polymarket, Stackblitz, Tribe, Cega, TravelNest, Agentnoon, Mine’d, RevenueCat, Passes, Design Pickle, Zendoor, FarMart, and more. I also coach partners of YC Continuity, General Catalyst, Left Lane Capital, and Innovation Endeavors.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Slam Media Lab to accomplish?

• As I expand my company, my goal was to partner with an agency that understood how to make a brand that really represents my values as a coach. I also wanted to build a website that hosted all my coaching resources, while serving as a platform for potential clients to learn more about me.

SOLUTION

How did you find Slam Media Lab?

Referral

Why did you select Slam Media Lab over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Slam Media Lab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

There were three faces to working with Slam: design, development, and launch! 

**Design** We went through a brand discovery process where it was so much fun to see their interpretation of my values. The work was top notch. They did a fantastic job at turning my music, inspiration, and values into mood boards. It just felt right. I loved the colors chosen and the fonts, too. They captured who I am and the vision of Evergrowth! After the brand discovery and logo process, they started working on both wireframes and initial mockups. Really enjoyed seeing the colors, fonts, logo, and wireframes come to live. 

**Development** During the development phase, they translated the design mockups into both static and dynamic pages using Webflow, ensuring the website's flexibility, showing up properly on mobile, and ease of future updates. They also set-up all the redirects from all my resources to the new site and setup all the SEO metatags. This was awesome because it allows all my resources to show up properly in search engines. They took care of setting up DNS configurations to prepare for a smooth launch!!! I was so happy to see it out in the world. 

**Train** They provided training and documentation through Looms, a walk-through, and a hub on Notion where we can go back and check these resources! The Slam team lives and breathes branding & great design!!!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I am so happy with their design work and now having a website that has everything I need (easy to use, fast, beautiful, scalable) to continue growing!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Slam is super organized!!! They have everything on Notion, send quick action items after calls and send reminders if we miss anything. They send everything prep in advance to review so we can use meeting times to actually discuss the feedback vs spending the time presenting. I was traveling and they made everything easy for me to review.

What was your primary form of communication with Slam Media Lab?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I think the best way to explain how impressed I am with Slam is to let you know that getting design right usually takes many steps. But with Slam, they turned my ideas and vision board into a brand that truly represented my needs! I felt truly understood.

Are there any areas for improvement or something Slam Media Lab could have done differently?

No. I only have great things to say about Slam and its great people!!! Thank you for the knowledge, dedication, passion, and hard work!

BACKGROUND

Please describe your company and position.

I am a Department Manager at Sobrato Early Academic Language

Describe what your company does in a single sentence.

Sobrato Early Academic Language (SEAL) is a national organization that supports English Language and Dual Language Learners to ensure that all kids get the opportunities they deserve.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Slam Media Lab to accomplish?

• Optimize website performance: Slam Media Lab worked on optimizing the website's performance to improve its loading times. By implementing various techniques and optimizations, such as image compression, caching, and code optimization
• Ensure website data integrity and security
• Maintain a secure and functional website
• Resolve technical issues and provide tech support
• Content management and help us design and launch new pages

SOLUTION

How did you find Slam Media Lab?

LinkedIn

Why did you select Slam Media Lab over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Slam Media Lab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have a monthly retainer with Slam to help us with the following:

1. Regular backups of the website's database and files.
2. Updates to WordPress core, plugins, and themes to ensure that the website stays secure and functional.
3. Troubleshooting and fixing any technical issues that arise on the website.
4. Adding new pages and content to the website as requested by the client.
5. Making design changes to the website as requested by the client.
6. Optimizing the website's performance for faster loading times.
7. Providing technical support to the client and their users as needed.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The team really helped us optimize our site for UX, performance and speed.

1. Improved website uptime: By troubleshooting and fixing the website when it was down, Slam helped to ensure that the website had minimal downtime.
2. Enhanced site speed: Slam Media Lab worked on optimizing the website's performance and speed by removing unused plugins and unnecessary code..
3. Salesforce integration: They facilitated the seamless flow of data and improved the efficiency of sales and customer management processes.
4. Reporting and Google Analytics integration: Slam set up reporting mechanisms and integrating the new Google Analytics with the website.
5. Site audit and fixes: Conducting a comprehensive site audit and resolving issues such as padding and spacing, linking issues, and navigation problems would contribute to improved user experience and website functionality.
6. Optimization for different screen sizes: Optimizing the website's content for different screen sizes, such as desktop, mobile, and tablets, ensures a consistent and user-friendly experience across devices.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Slam is quick in requests and answering our questions! We’ve truly enjoyed partnering with them. They’re always there when we need them.

What was your primary form of communication with Slam Media Lab?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

How quickly they jump in to support us; they understand our needs as a nonprofit! They’re in the space to really get us what we need. Their design and development skills are top notch too.

Are there any areas for improvement or something Slam Media Lab could have done differently?

Have only great things to say about Slam! Thank you.

BACKGROUND

Please describe your company and position.

I am the Media and Communications Manager of Prepared To Teach

Describe what your company does in a single sentence.

Prepared To Teach is a national nonprofit that helps states, districts, and programs design affordable, sustainably funded residencies that attract and retain strong, committed teachers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Slam Media Lab to accomplish?

• We hired Slam Media Lab with the goal of moving our site to a new beautiful website that we can own, make changes easily, host our resources, and engage with our community through our content.
• The goal was to also have a new strong brand that was recognizable and powerful.

SOLUTION

How did you find Slam Media Lab?

Online Search

Why did you select Slam Media Lab over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Slam Media Lab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The initial phase of the project involved aligning with Slam to establish a clear direction for the web redesign. This included conducting a brand discovery sprint to understand our values and the direction of the site. Slam developed a moodboard to translate ideas into visual concepts. They refined the color palette and font pairings too. Following the alignment phase, the project moved into the design phase. Slam worked on content outlines, wireframes, and the overall structure of the website to have the foundation laid out. Then, they shared high-fidelity mock-ups. 

Once the design is finalized, they are translated into both static and CMS-driven pages. This is followed by a QA process to ensure the website is accessible, responsive, and visually consistent across different devices. The team also takes care of setting up redirects and migrating existing content to the new website. Integration with CRM, ESPs. Once the website is live, Slam Media Lab provides training and documentation to empower our team to take control of the website. 

1. Brand discovery sprint report and moodboards. 
2. Refined color palette and font pairings. 
3. Content outlines, wireframes, and website structure. 
4. Initial mockup design with two rounds of feedback and refinement 
5. Completed design for remaining pages with one round of feedback.
6. Style guide. 
7. Developed static and CMS-driven pages, ensuring accessibility, responsiveness, and pixel-perfect translation.
8. Final client feedback and approval before website launch. 
9. Redirects and content migration.
10. CRM, ESP, and software integrations.
11. Configured DNS settings for a smooth website launch. 
12. Live website accessible to the Prepared to Teach community
13. Training session and documentation hub for the client's team to manage the website effectively.
14. One-hour training session for Q&A and further guidance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We successfully transitioned to owning and hosting our own site! We have now full control of a beautiful, fast, and easy to use website. Plus, all of our resources look amazing and optimized for search. We’re absolutely thrilled!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Slam Media Lab's project management is really great, professional, and timely. They surpassed our expectations, answering questions quickly and meeting all deadlines. They used email, Slack, Notion, and Figma to work with us! Plus, we organized all of our content on Airtable which made it easy to organize many of our resources.

What was your primary form of communication with Slam Media Lab?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They’ve worked with a lot of nonprofits so working with them as so easy! They applied a lot of their nonprofit expertise and learnings in our work, plus they’re so organized. We really enjoyed working with them.

Are there any areas for improvement or something Slam Media Lab could have done differently?

No! Truly great partners. Can’t recommend them enough.

BACKGROUND

Please describe your company and position.

I am the CTO & Co-Founder of Apalis

Describe what your company does in a single sentence.

We provide farmers with a comprehensive solution to effectively manage price and production risk through a disciplined approach, combining crop insurance and marketing strategies on our innovative technology platform, aiming to enhance profitability while reducing emotional decision-making.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Slam Media Lab to accomplish?

• UX/UI Design
• High Fidelity Mockups
• Website Design & Development

SOLUTION

How did you find Slam Media Lab?

• Online Search
• Through an agency platform

Why did you select Slam Media Lab over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Slam Media Lab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Slam was focused on three main deliverables: 

1. Building a design system: We wanted them to translate Apalis brand identity into design system components, including layouts, buttons, navigation, cards, controls, fields, effects, banners, and more. 
2. User experience design: Slam researched assessed pain points and design constraints of our work, developed a UX strategy with a new user journey map and created low-fidelity wireframes to visualize new UX flow, mapping with items from new design system 
3. High fidelity mock-ups: Combining the new design system with low-fidelity wireframes, Slam designed high fidelity mockups for the Apalis platform

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Slam’s designs and UX work will go live soon for our users, who are really excited to see our product.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We reviewed and discussed the work through Figma, Slack, and some meetings to make sure we were aligned. Everything went smoothly.

What was your primary form of communication with Slam Media Lab?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We partnered with Slam previously and they go above and beyond to understand our needs from day one. This is why we decided to come back and worked with them again on this UX and design project. They ask the right questions, get back to us quickly, and deliver high-quality work! Truly one of the best experiences working with a marketing and design agency.

Are there any areas for improvement or something Slam Media Lab could have done differently?

Slam has proven to be a highly effective design agency among those we have collaborated with. If you're seeking truly exceptional designers who spare no effort in their work, you'd be hard-pressed to find a better choice than Slam.

BACKGROUND

Please describe your company and position.

I am the Founder and General Partner of Symphonic Capital

Describe what your company does in a single sentence.

We’re a pre-seed stage venture capital firm investing in fintech and health tech solutions for the 99%.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Slam Media Lab to accomplish?

• We were looking for a partner to help us launch a new brand and website for our VC firm so we partnered with Slam to create a new logo, color palette, and font pairing. They helped us design a new brand identity and used that to create a new site for founders! Plus, they helped design a lot of our existing collateral.

SOLUTION

How did you find Slam Media Lab?

Referral

Why did you select Slam Media Lab over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Slam Media Lab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Slam Media Lab really went above and beyond to design and launch Symphonic Capital’s new brand identity and website!!! I absolutely love the work and so happy to have partnered with them. We went through an in-depth branding session where we looked through inspo, colors, fonts, and even used my Spotify playlist as a way to get more inspiration for our work. Plus, their responsiveness and ability to turn our feedback into mock-ups is a testament to how much they care. 

Here's a rundown of the scope of work and key deliverables: 

• Brand identity: They handled the colors, logo design, and fonts, making sure everything looked cohesive and reflected our firm's values.
• Brand collateral and style guide: To make sure we stay consistent with our brand, they re-created our pitch deck, designed new brand assets, and delivered a style guide to ensure our team and partners can follow it! 
• Web design & dev & on-page SEO optimization: Built on Webflow, loads fast, designs are truly beautiful, and then they connected the forms with our Airtable database. 
• Google Analytics & Google Search Console set-up: They made sure this was connected from day one so we can start tracking data.
• Training & documentation: I loved that they had these videos and an hour training to ensure we knew had to edit and make changes to the site!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We received great responses from the launch — people loving the new brand, name, and the new website, plus we started receiving a lot of founder emails since the launch! Plus, we launched on time :)

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Slam sent us updates through Slack, Notion, and we reviewed work through calls and Figma! They were very communicative, fast, and flexible with some changes.

What was your primary form of communication with Slam Media Lab?

Virtual Meeting

What did you find most impressive or unique about this company?

They asked the right questions and helped us launch an amazing brand! They were really creative, took our feedback well, understood what we are building from day one. They were also fast, flexible, and easy and fun to work with.

Are there any areas for improvement or something Slam Media Lab could have done differently?

Absolutely loved partnering with Slam and will recommend them to all of our portfolio companies.

BACKGROUND

Please describe your company and position.

I am an executive at a non-profit company

Describe what your company does in a single sentence.

Connecting farmers & communities through nourishing food.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Slam Media Lab to accomplish?

• Rebrand strategy and identity
• Rebrand strategy and identity
• Marketing collateral assets design

SOLUTION

How did you find Slam Media Lab?

Slam submitted an RFP, which was sent to them by a partner.

Why did you select Slam Media Lab over others?

• Close to my geographic location
• Pricing fits our budget
• Company values aligned

How many teammates from Slam Media Lab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We partnered with Slam Media Lab to develop a comprehensive brand strategy for our nonprofit that would help us reach our target audience. The scope of their work included the following deliverables:

• Rebrand Identity & Strategy: Slam worked with us to identify the key elements of our brand and develop a strategy for rebranding. This involved brainstorming sessions, a discovery guide, and moodboards, where we brought together our ideas and translated them into visual concepts.
• Slam created a comprehensive rebranding strategy and developed branding collateral such a brand standard guide on how to use our new elements, content treatments, illustrations, and more. This makes it easy for everyone in our company and our partners to maintain a consistent look and feel. They also created any additional branding collateral that we needed. 
• Slam is also working on graphics for flyers, prints, social, email templates for our usage. They used the content treatments developed in the previous phase to ensure that everything was cohesive and consistent with the overall strategy.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The Slam team

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Slam uses Notion, Figma, and email to project manage their brand projects, and this has been one of the smoothest projects I’ve worked on with a brand and design agency. The team has been very flexible with ours with changes of timelines and changes of priorities!

What was your primary form of communication with Slam Media Lab?

• Virtual Meeting

What did you find most impressive or unique about this company?

Slam is equipped with a stellar team! We worked closely with Kyle through the project. He was incredibly passionate about our nonprofit and brand, and consistently delivered high quality deliverables. The most impressive thing about them is they truly take the time to hear our thoughts and feedback, and apply them in the work so seamlessly. 

Plus, they’re so fast at comms! Our brand work has never been this strong, and thanks to their work, we’ll be able to make our brand and mission stand out online and in-person.

Are there any areas for improvement or something Slam Media Lab could have done differently?

We’ve loved working with Slam Media Lab and really appreciate their partnership! No further comments.

BACKGROUND

Please describe your company and position.

I am the Owner/Operator of Sprig and Sprout

Describe what your company does in a single sentence.

Fast Casual Vietnamese Restaurant

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Slam Media Lab to accomplish?

• We hired Slam Media Lab to help us revamp our restaurant's website. Our main goal was to create a more modern, exciting, and reliable online presence that would increase direct online food purchases through the website.
• We were looking for a website that showcased our menu, loyalty programs, community involvement and catering services! We wanted a clean, beautiful design that showed our values, while highlighting the variety of our menu.
• Slam Media Lab was able to help us achieve all of these goals by completely overhauling our website. They migrated our site from WordPress to Webflow, which improved the site's performance and made it much faster to load. They also made sure that our site was responsive on mobile, which improved the user browsing experience.

SOLUTION

How did you find Slam Media Lab?

Online Search

Why did you select Slam Media Lab over others?

• Pricing fit our budget
• Company values aligned
• Other

What was the size of Slam Media Lab’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Main objective: 
- Redesign and develop the Sprig & Sprout website to create a more modern, user-friendly, and reliable online presence for customers that allowed them to order directly through our site.

Key deliverables:
- Redesign and Develop the Sprig & Sprout Website:
  - Overhaul the website design using elements of our existing brand guidelines to create a consistent and cohesive brand image
  - Strategically place Toast’s ordering link to promote direct online orders and make it easy for customers to order from us
  - Write web copy that represents the Sprig & Sprout brand and convert users to order online

Key project steps:
- Brand Discovery + Content Outline: 
  - Work with Slam Media Lab to understand our brand, goals, and target audience
  - Create a content outline that would guide the website design and copywriting process
- Website Design and Iterate: 
  - Work on the website design, creating wireframes and design concepts that were reviewed and iterated upon until we arrived at a final design that met our needs
- Website Copywriting + Refine: 
  - Create the website copy that was consistent with our brand guidelines and goals
  - Review and refine the copy until we were happy with the final product
- Develop in Webflow: 
  - Develop the website using Webflow to create a website that was fast, responsive, and easy to navigate
- Website Maintenance Training: 
  - Provide training on how to maintain the website, including updating content, adding new pages, and making other changes as needed
- Google Analytics + Google Search Console set-up: 
  - Help set up these tools to ensure our SEO is strong from day one.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The website’s design and copy are both A+ and up to the standards we wanted!!! Really loved working with Slam. Highly recommend.

What was your primary form of communication with Slam Media Lab?

Virtual Meeting

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Slam Media Lab's management style was very supportive and flexible. They catered to our needs, goals, and availability throughout the project. They were always willing to listen to our feedback and make changes as needed to ensure that we were happy with the final product. We primarily used Slack, email, and Figma throughout the project. We found that these tools were effective in helping us to stay on the same page and keep the project moving forward.

Regarding timeliness, the team was quick to respond to our inquiries and delivered milestones on time, even when we had to reschedule critical project syncs a few times. Slam was proactive in communicating with us about the project timeline and making sure that we were aware of any potential delays or changes to the schedule.

What did you find most impressive or unique about this company?

I really loved working with this team! They delivered amazing copy and design. Plus they’re organized, professional, and accommodating to our busy schedule as small business/ restaurant owners. Thank you!!!

Are there any areas for improvement or something Slam Media Lab could have done differently?

No - they were amazing!