About Shinetech Founded in 2001, Shinetech is a developer-centric software services company serving small and medium-sized businesses worldwide. We believe people are at the core of Shinetech's services, which is why we invest first in full-time developers and empower them to innovate alongside our clients—unlocking long-term value through continuous software evolution.
Best Fit Clients Shinetech works best with small and medium-sized businesses that value long-term stability, predictable delivery, and committed engineering teams. Our clients typically run core systems, internal platforms, or evolving products where continuity and developer ownership matter more than short-term cost savings.
Service Models
Dedicated Team Shinetech’s Dedicated Team service delivers long-term, stable development teams built around full-time developers. Our developers work as an extension of your organization, deeply aligned with your systems and goals. Shinetech takes responsibility for hiring, retention, and team continuity, reducing people-related risk and ensuring predictable, sustainable software delivery for core platforms and long-term initiatives.
Staff Augmentation Shinetech’s Staff Augmentation service provides rapid access to highly skilled, full-time developers to strengthen existing teams. Unlike freelance-based models, our developers offer stability, accountability, and long-term incentives. This approach enables fast onboarding with low operational risk and often serves as a practical entry point toward a longer-term Dedicated Team collaboration.
Working with Shinetech means gaining access to stable, full-time developers with:
Live Talent Pool with real-time visibility into skills and availability
Full-Time Developers with transparent compensation and low turnover
No Outsourcing, no Subcontracting, no hidden hand-offs
Developers aligned with project goals and long-term growth
Shinetech absorbs people and operational risks for predictable delivery.
"Shinetech developed functional software and delivered great value incrementally to our business for the past 3 years."
Aug 22, 2017
CTO, Trade and Commerce Firm
Anonymous
Verified
Other industries
Exeter, England
11-50 Employees
Phone Interview
Verified
Shinetech augmented UI and UX development and design for several industrial-level software projects.
Shinetech's developers were honest and competent in Agile and Scrum methodologies. They offered an attractive price, guaranteed execution, and overall, were a valuable partner. However, they could benefit from more effective design and project management.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the CTO of a company specializing in imports and exports. We have three offices, including our headquarters, that are based in the UK, and one office in Germany. We also have an office in China.
There are three main parts to our business. The first is imports/exports and logistical operations. The second is personalized manufacture, where we take orders from clients and make them in the factory. Then, the third part is the UK export to China. We also do cross-border e-commerce.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Shinetech Europe?
The project was complex, and we didn’t think we were capable of doing this level of work, even with my extensive experience with similar development. We wouldn’t be able to manage the dynamics of that kind of team, which is why we decided to outsource the work.
Importing and exporting are both daunting processes. There are many documentation requests, including those from stocking and finding products, to exporting them and make declarations. There’s are entire set of money flow, information flow, and physical goods flow. We have to align these three processes, which is what complicates our business logic.
Software development requirements are also constantly changing, so what works in the beginning of the month, may not be feasible by the end. This leads to a whole spectrum of issues, and although any software development company will face this problem, it was especially bad for us in conjunction with our business logic.
SOLUTION
What was the scope of their involvement?
They helped in the design and development of the UI and UX for multiple industry level software projects.
What is the team dynamic?
We started out working with only one person from Shinetech, then after we added more projects, we worked with anywhere from 18–26 people.
Shinetech is a large company, so it never took longer than a week to put a team together. I primarily communicated with a project manager, and also with a testing manager in order to ensure the software would perform effectively.
How did you come to work with Shinetech Europe?
We had a vendor selection manager at the time, and we were considering four different companies. Initially, we had a small project, and Shinetech offered a flexible engagement to us. We wanted to start with only one project because we weren’t sure if the relationship would work.
Shinetech later came to my office and proposed a guarantee of project execution, which offered us the comfort of knowing we had some protection. They were also an experienced as a well established company, so we decided to work with them.
What is the status of this engagement?
We worked with them from March 2015–June 2017.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Sometimes, I would have a project manager who was familiar with the industry, which afforded me the luxury of not having to deal with the design. Other times, I had to expel a great deal of effort to help the project manager understand what needed to be done.
Industrial software isn’t heavily focused on UI or UX design because the function of the software is what’s most important. Shinetech developed functional software and delivered great value incrementally to our business for the past 3 years.
How did Shinetech Europe perform from a project management standpoint?
We had our own project management structure, and we let them integrate into our online process instead of allowing them to manage projects independently. We used Agile and Scrum methodologies, and they had developers who were familiar with both. We used VersionOne as our project management tool. We also had strict data control.
They are an offshore company, so there were time differences, which is a big problem. Sometimes, this only allowed for 2–3 hours during our working days when we could discuss the work. However, I’m happy with them because they offered me a good price, and I wouldn’t have been able to find an onshore team within the same budget.
What did you find most impressive about them?
Their team consists of very nice people. We’d previously worked with teams who actually used open source code without notifying us. Shinetech is quite different, and I actually ran a few independent code tests which yielded solid results.
Are there any areas they could improve?
They need to improve their design and management teams. They are very nice people, and they offered me a fair price, but they’re not a high-end development company. However, they’re still one of the best teams I’ve ever worked with.
RATINGS
5.0
Quality
5.0
Service & Deliverables
"We didn’t ask them to develop nice-looking software because it’s our problem, really."
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
"They offer very good value."
Willing to Refer
5.0
NPS
"I’ve already recommended them.
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Our Story
Founded in 2001, Shinetech is a developer-centric software services company that helps small and medium-sized businesses build and evolve mission-critical systems through stable, long-term engineering teams. Unlike platform-based vendors or high-churn outsourcing models, Shinetech employs all developers full-time and prioritizes continuity, deep system understanding, and predictable delivery over short-term speed.
What Sets Us Apart
Developer Stability by Design
Shinetech employs all developers full-time and prioritizes long-term team continuity, minimizing turnover and knowledge loss. This stability enables deeper system understanding and more predictable delivery over time.
Long-Term System Ownership Mindset
Shinetech approaches software as a living system, not a one-off project. Teams stay engaged beyond initial delivery, preserving context and evolving the system as business needs change.
Focused Fit with Growing Businesses
Shinetech works best with small and medium-sized businesses that value reliability, transparency, and sustained collaboration, ensuring strong alignment between delivery teams and business goals.
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