SeeResponse

BACKGROUND

Introduce your business and what you do there.

We’re a media company, and I'm in charge of marketing.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SeeResponse?

Our team was looking for trainers with a specific set of skills that may benefit from our product. They’re helping us find these leads.

SOLUTION

What was the scope of their involvement?

They helped us with marketing and sales. We provided them with an idea of our ideal audience candidate. They scanned their list of existing contacts and reached out to those that aligned with our needs. The team also called other potential customers on our behalf to discuss our product. Once those people were interested, they were set up on a demo call for our product.  

What is the team composition?

I’m in contact with two people, but I’m sure there are others working in the background.

How did you come to work with SeeResponse?

They reached out to us and delivered their service pitch very effectively. Based on their ability to do that, we figured that they’re able to do their job well. After running a test case with them, they delivered the results we were looking for. That encouraged us to hire them.

How much have you invested with them?

We’ve spent between $5,000–$10,000 on their work.

What is the status of this engagement?

We started the collaboration in July 2019, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

After three months, we’ve received an increase in leads as a response to their efforts. We have a custom panel for them to book demos directly with our sales reps, and that system has worked well.

The quality of the leads has improved over the course of the engagement, too. Initially, we had to do some poking and prodding to get things right. However, after some early feedback, they were able to make adjustments on the fly and conquer that learning curve.  

How did SeeResponse perform from a project management standpoint?

They’re always very responsive, which has been helpful in our efforts to integrate them into our workflow. They were very communicative, providing us a Trello board containing status updates, feedback, and tasks. We’re doing things with them that they haven’t done before, but it’s still easy to manage because of this system. 

What did you find most impressive about them?

Their willingness to try new things has really helped us out. We offer different services than they’re used to, and they were willing to give it a shot. They’ve been working hard to make the engagement a win-win situation for us both.

Are there any areas they could improve?

We have an upcoming meeting with them where we’ll discuss how to ramp up even more. Our team wants to increase our volume with them.

Do you have any advice for potential customers?

Do a trial run with them and let the results speak for themselves.

BACKGROUND

Please describe your company and your position there.

I lead ABM efforts at VWO, world's leading Experience Optimization suite.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SeeResponse?

We were looking to build an ABM & Outbound Marketing machinery from scratch. A sturdy research framework was crucial for success of this high-visibility project. After vetting 7 vendors, we went with SeeResponse.

What were your goals for this project?

• Build a sales & marketing battlesheet for our named accounts by uncovering intelligence around their Conversion Rate Optimization (CRO) function.
• Build an accurate data framework for our named accounts

SOLUTION

How did you select this vendor?

Seeresponse had delivered projects of similar nature for other products in affinity categories like Marketing Automation. We selected them after vetting 6 vendors.

Describe the scope of their work in detail.

They were tasked with:

• Primary and secondary research around each of our named accounts to build credible battlesheets for our sales and marketing function.
• Build exhaustive contact data repositories of all buying committee members in these accounts

What was the team composition?

I worked directly with Mukesh, the co-founder.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Because of accurate intelligence, our ABM pitches resonated with prospects and we were able to initiate conversations with 40% of our named accounts.

How effective was the workflow between your team and theirs?

Seamless. Mukhesh and I communicated almost everyday. They built a real time information sharing communication protocol that helped us stay agile.

What did you find most impressive about this company?

Their on-time delivery coupled with strategic smarts was impressive.

Are there any areas for improvement?

A little expensive but worth the dime :)

BACKGROUND

Please describe your company and your position there.

I’m the Director and Country Head at one of the largest ERP implementation company. We provide technology consulting and implementation services to companies in multiple industries and segments – big and small.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SeeResponse?

To drive more traffic and conversions on our marketing website we needed an agency to run for us ongoing SEO, PPC and Facebook Ad campaign.

What were your goals for this project?

Our internal team needed expert help to improve both our organic and paid Google search rankings, and we also wanted to implement Facebook Ads program.

We needed an SEO strategy and someone to manage our AdWords and paid social campaigns to help gain more visibility and traffic by ranking higher on search engines. At the same time, we wanted to keep our cost per click (CPC) and cost per lead (CPL) low.

SOLUTION

How did you select this vendor?

We found SeeResponse through a referral. After the initial discovery call, the proposal they presented was really impressive, yet simple to understand.

Describe the project in detail.

SeeResponse did the initial SEO and PPC ad strategy, and on a monthly basis performs full management for FB ads, SEO and Google ads, including the ad spend.

What was the team composition?

Sheena is our main point of contact. She’s been very professional and responsive.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The results have been great. Inbound leads from our website have grown by 45%.

How effective was the workflow between your team and theirs?

They do well. The team is dedicated and focused, and provides us with regular status updates and reports.

What did you find most impressive about this company?

They are professional and very reliable.

Are there any areas for improvement?

We’re pleased with the work they are doing. No complains.

BACKGROUND

Introduce your business and what you do there.

I’m the senior VP of marketing at ChainWorks, a technology-based company. We provide blockchain solutions for enterprises. I take care of everything related to marketing, the website, the social media, the content marketing, and operational tasks for the whole company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SeeResponse?

We had a very new client and needed a two or three-page mockup for a website done within a couple of days.

SOLUTION

What was the scope of their involvement?

I gave them the requirements I already had charted out. Sheena (Founder & COO, SeeResponse) worked with her team in India to get it delivered before we'd even boarded the flight to meet the client.

It was a very basic page. Since the timeline was so short, we didn’t want to make it very customized or fancy. The client wasn’t looking for an actual site, but a mockup for him to envision what the concept would look like. They used WordPress and created standalone pages with no functionality.

What is the team composition?

Sheena was my sole point of contact.

How did you come to work with SeeResponse?

I needed someone as soon as possible and Sheena was in my network on LinkedIn. She and I had been communicating over email for a few months. I remembered her and so took her up on her offer.

How much have you invested with them?

$500.

What is the status of this engagement?

We started working together in June 2018 and the project lasted a week.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Considering the timeline, the quality was good. If the timeline wasn’t so short, I’d have expected a different quality.

How did SeeResponse perform from a project management standpoint?

I was only in contact with Sheena. She was quick to respond to my text messages, WhatsApp messages, and my emails. She was quick to respond to the changes that I asked her to do.

What did you find most impressive about them?

I was impressed that they delivered within the timeline.

Are there any areas they could improve?

The design could have been better.

Do you have any advice for potential customers?

It helped that I had all the requirements squared off and they just had to build it.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing manager for a national product management and strategy firm that supports startups. We’re located in D.C., with another location in New York.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SeeResponse?

We needed to better target our audience to improve our lead generation efforts.

SOLUTION

What was the scope of their involvement?

We started the partnership with a test trail and we were satisfied with the results. It was a pretty small project, but very well done. We received two batches of relevant data. I’m planning to do another round with SeeResponse.

What is the team composition?

We worked with the founder of SeeResponse. She was wonderful.

How did you come to work with SeeResponse?

They reached out to our company via LinkedIn.

How much have you invested with them?

We spent $200.

What is the status of this engagement?

We worked together in June 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

SeeResponse provided a list of 200 potential clients within the deadline we gave them. It was just a trial, but we are happy with the results. After hearing about the other services their company offers, we are considering bringing them on for additional help.

How did SeeResponse perform from a project management standpoint?

SeeResponse was time-oriented and responsive. We communicated mainly through email and chatted via LinkedIn. All of our requests were promptly resolved.

What did you find most impressive about them?

SeeResponse is organized and quick.

Any advice for potential customers?

Their services are definitely worth your time and money. I recommend clients do a trial before committing to a bigger project.

BACKGROUND

Please describe your company and your position there.

I am the CEO of FlyBaby, an online marketplace for mothers to list and rent baby gear while traveling.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SeeResponse?

SeeResponse helped us expand our digital media target lists for multiple segments.

What were your goals for this project?

Our goal was to target various segments of potential users on the supply side of our marketplace.

SOLUTION

How did you select this vendor?

We selected this vendor based on cost and response time.

Describe the scope of their work in detail.

We gave SeeResponse a set of detailed criteria and asked them to find potential customers that fit those requirements.

What was the team composition?

We have a single point of contact, who is very responsive.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We were given a sample of their work to check for quality and refine our requirements, which was incredibly helpful. We ended up with exactly what we needed.

How effective was the workflow between your team and theirs?

The workflow between our teams was very effective.

What did you find most impressive about this company?

They are very responsive and easy to work with.

Are there any areas for improvement?

There are no areas for improvement at all.

BACKGROUND

Please describe your company and your position there.

I head the sales and marketing department for a SaaS provider in the hospitality industry. We help over 12,000 clients with their pricing, revenue management, and distribution strategy.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SeeResponse?

We needed a reliable partner to help us improve our search engine ranking for our English and two European language sites. We started working with SeeResponse for this SEO optimization project on a monthly retainer basis. After a few successful months, we employed them to help us with our email marketing efforts.

What were your goals for this project?

For three of our websites, wanted to increase our organic traffic on Google by 25% and increase the number of keywords in the top ten ranking. In terms of email marketing, we wanted another stream of leads for the sales team.

SOLUTION

How did you select this vendor?

We chose them because of their quick and clear communication, expertise in the SaaS space, and the competitive price they offered us.

Describe the scope of their work in detail.

For the SEO project, they audited our site and provided recommendations. We agreed on a monthly goal and report. After developing a project plan, SeeResponse issued daily, weekly, and monthly progress reports. For email marketing, their team files a different document for each campaign and its plan. SeeResponse drafts the graphics, landing pages, and any other content, then we provide our own feedback before the launch. Their team handles the quality control and campaign reporting on the projects.

What was the team composition?

They had one project manager who was our main point of contact. On the SEO front, they aligned with our senior SEO executive, one content editor, and one junior SEO implementation specialist. The email marketing team was primarily guided by the project manager. We did not deal directly with anyone else in regards to email marketing.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Within the first month, they fixed the entire back-end of the three websites and technical issues from an SEO perspective. Within the first three months, 9 of the 20 keywords featured in the top 10 with 2 keywords in the top 3 ranking. Within the first 6 months, 16 keywords featured in the top 10 with 11 keywords in the top 3 ranking. Organic traffic on site increased from 4% of overall traffic to 21% of overall traffic. Six to 7 email campaigns launched successfully every month and 250+ leads were generated for the sales team every month via email marketing.

How effective was the workflow between your team and theirs?

Since they understand both B2B tech space, SaaS and marketing in depth, there was great synergy between both teams and our workflow yielded the maximum efficiency.

What did you find most impressive about this company?

We found them to be a professional company that sticks to project timelines and committed themselves to make the project successful. They are incredibly passionate about marketing.

BACKGROUND

Please describe your company and your position there.

We are a leading digital marketing and technology agency that enables marketers to acquire and engage with their customers. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SeeResponse?

We were looking for a partner to help us build a custom contact list to support our client's outbound marketing efforts. This project was challenging as the client needed contacts with specific titles, from specific industries, and from companies with a certain range of revenue. Hence, we needed to find the right partner who could deliver this at scale within aggressive timelines and within our budget. 

What were your goals for this project?

We needed a minimum 85% deliver-ability rate for contacts delivered, 20,000 contacts delivered within two weeks, and all contacts needed to match the set criteria 100%. All contacts also needed to be backed with data for all pre-decided hears. 

SOLUTION

How did you select this vendor?

After speaking to and considering seven different vendors, we shortlisted SeeResponse. They were the only company that committed to meeting our requirements and clearly demonstrated their capabilities. They accommodated all our requests related to sample contacts, header field additions, and more.

Describe the scope of their work in detail.

We started off with a discovery call. We were impressed because they sent out an agenda ahead of the call, which gave us time to be ready for their questions. They had a great information/requirement gathering sheet which they filled in collaboration with us. From there, they provided us the project plan to outline the number of batches they'll deliver and their frequency. We provided them detailed feedback after the first batch and they did a fantastic job in incorporating it. Their team ensured all future batches were adhered to. Finally, everything was high-quality and delivered on-time as promised.

What was the team composition?

We worked closely with two folks from the SeeReponse team Both of them were very professional and ensured that our project was completed to our satisfaction.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Their custom contact lists had about 90% deliver-ability rate, which was awesome. They even replaced the remaining 10% with fresh contacts for no charge.

How effective was the workflow between your team and theirs?

The founder was directly involved in the initial phase and then the project was handed over to their project manager. The founder ensured that she was updated on all email communications and she also attended our weekly calls. Their project manager was highly competent and professional.

What did you find most impressive about this company?

We were impressed by their thorough process, communication skills, quick and accurate incorporation of feedback, quality of work delivered, and high delivery-ability rate.

BACKGROUND

Introduce your business and what you do there.

I’m the owner and partner at a full-service law firm with offices in the US and India. We provide legal and financial advisory services in areas such as corporate law, intellectual property, personal injury, market entry, and regulatory compliance for national and international clients.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SeeResponse?

 We were looking for a marketing agency that could help us promote our law firm services. We wanted to promote our legal services and get a website and SEO services.

SOLUTION

What was the scope of their involvement?

SeeResponse initially helped us craft the content for our website and set up the WordPress instance. This included building out the blog, organizing categories and pages, and laying the foundation for the site structure. After the build, they supported us with SEO services — they developed on-page and off-page strategies, conducted keyword research, managed local citations, and secured backlinks to help drive traffic. Now, they manage our website and updates.

What is the team composition?

 We worked with two one developer and one account manager.

How did you come to work with SeeResponse?

 We found them through a Google search. We came across them while searching for website and SEO solutions, specifically services like local SEO, Google My Business optimization, review management, and citation building. Their own online presence was already strong, which made them stand out during our evaluation.

What is the status of this engagement?

 We worked together from September 2024–January 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

 Our website came out really well, and we’re ranking well for our top keywords. Four of our target keywords are in the top 10 results, and we’ve seen a 20% increase in leads.

How did SeeResponse perform from a project management standpoint?

 They were responsive and managed everything well on Trello project boards. The delivery was on time. We primarily communicated via email and Trello.

What did you find most impressive about them?

 The coordination and responsiveness of the team were impressive.

Are there any areas they could improve?

It was a great experience.

BACKGROUND

Please describe your company and position.

 I am the RSM of an information technology company 

Describe what your company does in a single sentence.

NA

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SeeResponse to accomplish?

Lead Generation

SOLUTION

How did you find SeeResponse?

Referral

Why did you select SeeResponse over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget

Describe the scope of work in detail. Please include a summary of key deliverables.

See Response is a top-notch vendor that helped us achieve our business goals. Their team of experienced and knowledgeable people worked closely with us to understand our needs and develop a customized solution.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Lead gen

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The delivery was on time and detailed.

What was your primary form of communication with SeeResponse?

Virtual Meeting

What did you find most impressive or unique about this company?

Outcome-Driven Team

Are there any areas for improvement or something SeeResponse could have done differently?

NA