Searchbloom

BACKGROUND

Introduce your business and what you do there.

3D Media has been around for 13 years. We started out with search marketing early on with Yahoo search before Google was a household name. I am the owner of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Searchbloom?

We were ahead of the market, but as we grew, things continued to change in terms of Google algorithms and updates. It seemed that for us, to have people doing everything on the SEO side wasn't as effective as outsourcing. We got into the habit of cooperating with other teams that simply did the work. We brought on the clients, handled the service, and so on; but as far as the actual labor of the SEO work and design went, we outsourced. It worked well for everyone and we built good relationships.

SOLUTION

What was the scope of their involvement?

We primarily focus on marketing for the medical field, mostly doctors, surgeons, and dentists, particularly specialty ones. Most of our clients are local in nature, but many of them are also in competitive cities. It doesn't make sense for many of them to even have Ad Words, given that the keywords are so expensive. Searchbloom has been able to help us provide SEO for these clients. They're not only great in terms of being consistent with a completely white hat approach, but Searchbloom also works very well.

Our clients are patient, but not that patient. Medical specialists want to focus on their procedures and have a company in charge of marketing, instead of figuring out what the process entails.

Since we have a focus on marketing, not just SEO, I've appreciated that Searchbloom understands the need for the work to be human-related, not simply technology-based. When people are looking for a periodontist, they don't type in "periodontist". Most patients wouldn't even know how to spell that. What they're looking for is a solution to their problem, be it missing teeth, bleeding gums, or anything else. A client may type in "fix teeth" or "missing teeth", and they'll sometimes misspell words. Searchbloom is aware of these things more than any other partner we've worked with in the past.

I'm very happy with Searchbloom, and we plan to roll out some additional marketing aimed at attracting new clients. We plan to use Searchbloom with future clients as well. In our business, we have to be very careful about managing expectations. We don't own Google, so we have to operate Ad Words in the right way. From the level of the work itself and the people involved, everyone at Searchbloom has focused on integrity. There are so many companies that can do this or that, but at the bottom of it, what matters is that a provider keeps their promises.

I've found Searchbloom's work to be consistent. They may not always tell me the answer I want to hear, but at least I hear the truth. Many people in this industry simply want to make people happy, but this leads to disappointment when what was said was not really what happened. A company like ours cannot do this. We tell clients what the provider tells us, and the clients end up blaming our team. There have been a couple of companies in the past which left us in that position, and it's not something that we want to repeat. Our clients can turn around and put reviews online that can hurt us, but I don't have to stress about that with Searchbloom.

We've used Searchbloom for web design, specifically lead capture pages. We've found that many of our clients have the same problem: they have a website which someone built for them years ago, which needs to be a direct response. If people already know the business, that can be an advantage, but they still need to aim at the people who don't know them. Those people have a very short attention span, so we need to setup pages which offer all the required info in 3-4 seconds. After landing on a page from a search, the question will be if that's the solution to a problem. A person may have bleeding gums after brushing their teeth and not know why. They don't know that they need a periodontist yet, all they know is that what they're experiencing is not healthy. After typing in "bleeding gums", they will find a periodontist with whom we're working.

It's not enough to find a person on the front page of results or see an attractive ad. What matters is knowing if that service will address their problems by looking at the specialist's site. Mentioning that they're a member of the diplomatic board of periodontists is not going to excite the person searching for bleeding gums. It would have a greater impact to see before-and-after pictures of gums, going from horrible to healthy, along with a call-to-action phone number, and benefits for filling in their information. The person fills out his name, becomes a lead, books an appointment, and the periodontist has a patient. This is the best way of making the process work, but you'd be amazed at how many people don't have this system in place. It's good for us that they don't, and Searchbloom is on the same page in their approach. A few companies that we've partnered up with haven't gotten this. They understand robot-friendly, but not human-friendly. Going through all the tech stuff in order to ensure that robots crawl correctly is great and important, but equally (if not more) important is showing that we can solve a problem to the new user who lands on a page.

Email marketing is great for dentists, and we plan to link together with Searchbloom in this area. Our message needs to be tailored to the client's delivery, instead of offering a generic list of services. I plan to understate how good Searchbloom is in order to under-promise a little. This way, when we are able to deliver a result in 60 days instead of the 90 that we promised, the client will love me. In this hyper-competitive market, even meeting expectations can put us ahead of many people, but exceeding them is something completely different. Since Searchbloom is a direct reflection of our own team, we can be synced-up in terms of timelines and other things like this.

How did you come to work with Searchbloom?

I met Searchbloom's owner prior to the start of that company and was impressed by his follow-up. He was one of the higher-level managers of his company at the time and offered to set up an appointment and determine if they could help us. I remember putting him off a lot, but he remained persistent in a nice way. The best waiters in a restaurant are never really seen, yet they make sure that the customer’s needs are addressed without being intrusive. Over time, I became friends with Searchbloom's owner, the company was started, and he aligned himself as a partner, staying up-to-date in terms of algorithm changes. The collaboration has been great ever since.

At the time, I had a very large SEO company as a partner, and we were hitting completely different markets than what Searchbloom's owner was handling, but we became very good friends. I was excited about the few hundreds of clients I had, but he told me that they were working with thousands of clients, even though they were generally contractors and micro businesses. My focus was still local, but it was a higher ticket, comprised of medical professionals.

How much have you invested with Searchbloom?

We've spent between $200,000 and $1,000,000 on Searchbloom's services.

What is the status of this engagement?

We started working with Searchbloom shortly after they opened, around 2 years ago.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We've only used Searchbloom for around a dozen clients so far. We add new people slowly and have a lot of long-term business, up to 9 years. Because we're so careful on the direct response side of the work, we don't lose many people, and even then, many of them hop back with us after working with a competitor.

Since we do business all over the US but are based in California, we've sometimes run into local competition in a market area. For example, we were working with a dentist in Orlando who was getting courted by a local marketing company. They would visit his office frequently, promising a third of the costs we were charging. He took a shot with them but came back after a couple of months when they stopped generating leads. This is the good thing about bringing in clients the right way. We're currently in a position of wanting to open up our marketing more, so it's a good time for everyone, including Searchbloom.

Searchbloom has assured me that we'll be able to keep our clients for a long time by showing them real improvements every month. Our approach is working better than ever before, which is exactly what I want to hear when outsourcing work. Even though I'm friends with Searchbloom's owner, if his results were average, I'd look for another option.

Google Maps has changed a lot recently, incorporating a lot of paid search. There were some clients who were stuck in lower spots, even though they'd been doing good marketing. One of the things that we've been able to do together with Searchbloom is moving some of those clients to the A box. Even though it was only a step up of 1-2 positions, the perceived credibility is much better for the client. It speaks for the company before someone even makes a call. If something goes wrong, people won't ask about the least qualified specialists for that problem.

Local search in our case has become more and more about building quality links and reviews. The services provided by Searchbloom for both of those categories have been very effective. Google and the market, in general, keep changing, but as long as I know that we're doing the right things, we'll see an upward movement. Since our clients are local, rankings are the results I've noticed the most. 

How did Searchbloom perform from a project management standpoint?

As the owner of the company, I've tried to be knee-deep in everything done by our team, but there are too many changes to keep up with. On a couple of occasions, when there were specific things to be discussed, Searchbloom had one of its account executives step in and answer on behalf of our company for the client. They were able to address specific issues and keep us on the white label side. Searchbloom could have trained one of our reps to answer the question, but it was simply easier to have their own person step in and handle it.

What did you find most impressive about Searchbloom?

In terms of ethical link-building and getting results that will last for a long time, there are many different ways of doing it, and everyone claims to have the magic fat-burning pill. We want to stay current, but we also need a way to keep within the legal and ethical parameters. If there's any client base where playing around with credibility is ill-advised, it's doctors. I'm glad that Searchbloom is sensitive to that, and it's one of the reasons that we'll continue our work together. Some companies, when trying to scale their business, won't be very careful in this area, and only a few mistakes are required to screw a lot up.

I would prefer to have faster timeframes, but I know that the job will get done right. As a CEO, I'm always pushing for faster and anyone else would do the same.

I know that many things in search will be changing, and social media will become more prevalent. Searchbloom is a young team just like us, and they understand that it's important to have fun with your partners. Because their owner is a friend, I can call him up and talk sports, for example. I prefer to have business partners as friends, being professional and real people at the same time. The key word is authenticity.

Are there any areas Searchbloom could improve?

Many times, when bringing in new clients, we will utilize an audit tool for generating a report showing pain points. Searchbloom does have something similar to this in place, but we would like something that integrated to our systems and be a more white-label version of what's on their site. Searchbloom has worked on this and told us that it would be rolled out by December. It's not as fast as I'd like, but again, it will be done right.

In terms of improvement on general quality, I have no issues. I'd rather get a slow answer than bad work. Zig Ziglar said something along the lines of "It's better to pay more than what you'd expect, or wait longer, than less than you should and get the wrong solution." It can have an impact on reputation and future business.

What tips or recommendations could you share that might increase the likelihood of success with Searchbloom?

The more that other white label SEO companies can focus on their target, the better it will be, and the better Searchbloom will work for them. It's much better to have a focus on one main industry because it offers a chance for the people involved to learn everything about the area, including terminologies and market identifiers. Being an SEO agency for every kind of business will get good results, but it won't be ideal. Marketing is better done by a sniper than by a guy with a Gatling gun. At the end of the day, the client matters most. Whoever can provide the best user experience, will handle marketing work the best.

BACKGROUND

Introduce your business and what you do there.

We are a division of a seeds company in Utah. I am the Brand Manager of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Searchbloom?

We had an outdated website and needed a new one.

SOLUTION

What was the scope of their involvement?

Searchbloom has developed a website for our company using the Magento platform and will provide SEO [search engine optimization] services later on. Another provider manages our pay-per-click campaign, and Searchbloom will work with them. The site is our main sales channel.

How did you come to work with Searchbloom?

We received a good reference for Searchbloom and decided to give them a try.

How much have you invested with Searchbloom?

The cost of Searchbloom's services is between $10,000 and $50,000 per year.

What is the status of this engagement?

We have an ongoing process, and give Searchbloom updates for our work almost every day.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We were using the Drupal platform, which was alright, but a bit more complex than we would have wanted. Searchbloom brought up the idea of using Magento, which is a bit more user-friendly. We needed a responsive, modern, and easy to use page, and Searchbloom delivered that. They will continue to perform A/B testing and optimize the website.

Our site has been live for barely a month, so it's too early to measure its impact.

How did Searchbloom perform from a project management standpoint?

This was the biggest Magento project that Searchbloom had undertaken at that time and required many customizations in order to fit our needs. We have an in-house inventory management program which needed to be merged with the main site. Searchbloom handled it well, and I'd recommend them.

What did you find most impressive about Searchbloom?

I was very impressed with Searchbloom's Chief Executive Officer. He was quick to answer questions within a chaotic web launch period. Everyone on our team had their own opinion, and we relied on Searchbloom to take our input and divide it within the team. They did a good job of managing that. Searchbloom's team was also very willing to meet us face-to-face whenever we wanted.

Are there any areas Searchbloom could improve?

Searchbloom might have underestimated the size and complexity that this would bring. Their time estimates were off, but that was to be expected.

BACKGROUND

Introduce your business and what you do there.

succeedasyourownboss.com is a small business blog that I own. I am one of the top small-business influencers in the US, and my nickname is SmallBizLady.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Searchbloom?

I was interested in boosting the traffic to my site by leveraging SEO. I had worked with two other agencies but was not happy with the results.

SOLUTION

What was the scope of their involvement?

I have worked with Searchbloom on my website. The Searchbloom team was terrific from the first time I met them. They helped me understand SEO and didn't talk over me or down to me. Searchbloom told me what we needed to do, and in a short amount of time, they doubled the traffic to my site and continue to do great work.

How did you come to work with Searchbloom?

I met one of Searchbloom's co-founders at a networking event in California. I happened to tell him that I was unhappy with the people I was using, so he told me about Searchbloom.

How much have you invested with Searchbloom?

This is confidential.

What is the status of this engagement?

I started working with Searchbloom two years ago and was one of their first major clients.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

In less than a year, Searchbloom doubled the traffic to my website and continues to have significant results month after month.

How did Searchbloom perform from a project management standpoint?

I found Searchbloom to be responsive whenever I had a question or wanted to go over the site's search results. Searchbloom walked me through reports, and I found them to be very good at explaining what they do.

What did you find most impressive about Searchbloom?

Searchbloom is not a team of snake oil salesmen. There are many companies selling SEO, making it seem as if it's more than it is. I dealt with two other vendors before Searchbloom and find their company to be very straightforward by comparison. Searchbloom's team is very creative, willing to come up with ideas, and they can work with both small and big budgets.

Searchbloom especially stood out in managing expectations. SEO work takes around four months to show results, but many people think that it will be instantaneous. Searchbloom educated me on how the work could be leveraged in order to help me.

Are there any areas Searchbloom could improve?

We had a couple of hiccups with the billing process, but it had to do more with the vendor that Searchbloom was using than with them.

What tips or recommendations could you share that might increase the likelihood of success with Searchbloom?

I have been a reference for Searchbloom at least a few times and always tell people that I like the company, and they get results. I think that these are key things to understand.

BACKGROUND

Introduce your business and what you do there.

We are a bicycle tech startup. Our company specializes in smart, simple, and affordable solutions for the next generation of transportation. I am the vice president of marketing & operations.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Searchbloom?

We needed help implementing a PPC marketing strategy to drive immediate sales and demonstrate a repeatable cost per conversion.

SOLUTION

What was the scope of their involvement?

Initially, we started working with Searchbloom to build our AdWords and Facebook ad campaigns. After a successful trial, we worked with them to rebuild our website and implement conversion optimization.

How did you come to work with Searchbloom?

We found them using online research. The selection process included reviews, case studies, and an initial meeting.

How much have you invested with Searchbloom? 

We have spent $10,000 to $50,000 on Searchbloom’s services.

What is the status of this engagement?

It's ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We’ve been really happy with the work Searchbloom has done for us. They’ve been able to reach and exceed our cost per conversion targets successfully. They have also increased traffic to our site and decreased site load times. Searchbloom continues to help us build data-backed customer & audience profiles. Our partnership with their team continues to enhance our business, and they have become a vital component to our success.

What did you find most impressive about Searchbloom?

Cody and Jordan’s accessibility and communication have been extremely helpful. Anytime we want to connect to learn more about their process or have specific questions about a campaign; they respond almost immediately.

Are there any areas Searchbloom could improve?

No, they have accomplished everything we’ve asked so far. 

BACKGROUND

Introduce your business and what you do there.

We provide custom e-juice or vape juice to customers nationwide. Our product is unique in that it is very high-quality juice made from the best ingredients available in the US. We offer 29 flavors and sell them primarily B2B [business-to-business], but we have also expanded to the B2C [business-to-consumer] market.

I am the owner of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Searchbloom?

Our goal is to not only provide our product in a B2B environment but also to sell directly to the public.

SOLUTION

What was the scope of their involvement?

Searchbloom did some investigative keyword research, letting us know what domain to buy. We then worked on branding using them, and Searchbloom built our website. It only took a couple of months to make, but it is a full-blown Magento website. Now that it has been up-and-going, Searchbloom has worked on our nationwide rankings, and even setup a way for people to subscribe to our newsletter.

Our product contains nicotine, so we can only work on organic marketing. Searchbloom educated us in terms of ad-word policies and Facebook marketing. We're able to focus in the right areas, and have come close to the first page for words like "vape juice", even though it's only been a month.

How did you come to work with Searchbloom?

My partner had a lot of SEO experience and researched marketing and website vendors. When he figured out a top-3 list, he put me in touch with them, and we decided that Searchbloom made the most sense. They gave us a bottom line and were strict in terms of budget and how the project would unfold. Searchbloom actually over-delivered, which was great.

How much have you invested with Searchbloom?

The total cost of our Magento website was $22,000. We pay $2,500 to Searchbloom for SEO services. 

What is the status of this engagement?

We started working with Searchbloom 3 months ago. We plan to continue working with Searchbloom for at least the next year.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Our work has been very successful. Searchbloom launched a website quickly. I log into my SEO rank tracker weekly and have seen stats go up every time by large jumps. We're very thrilled with Searchbloom.

We have gone from being a B2B company with no customer website to having a visited page. Our first sales came 2 weeks ago, and they keep trickling through. There's nothing huge yet, but SEO takes time. We won't need much more time in order to get to the first page of results and attract more customers.

How did Searchbloom perform from a project management standpoint?

Searchbloom is very good in terms of communication. I was emailed back within the same day if I had any questions or problems. Searchbloom gave us access to a platform where we can check our rankings and Google analytics.

What did you find most impressive about Searchbloom?

Searchbloom showed us competition levels on SEO and did a ton of keyword research even before we paid them. I've worked with their owner, who was very clear in terms of the process, and provided a cool forecast for our company in terms of ROI [return on investment] projections for 6 months.

Are there any areas Searchbloom could improve?

I wish we didn't have to pay $2,500 per month, but I know what amount of work comes with that. I have no improvement suggestions for Searchbloom.

What tips or recommendations could you share that might increase the likelihood of success with Searchbloom?

I advise clients to trust Searchbloom; they're a straightforward and open company.

BACKGROUND

Introduce your business and what you do there.

We are a digital marketing company specializing in social media. We provide all other things digital as well. I am a managing partner and the president of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Searchbloom?

We wanted to become ranked globally for specific keyword searches, drive traffic back to our website, and generate leads.

SOLUTION

What was the scope of their involvement?

Searchbloom has provided SEO services. I've worked with other companies before Searchbloom, but they're experts in terms of organic search.

How did you come to work with Searchbloom?

I vetted other companies, and we were looking to outsource overseas, but the transparency offered by Searchbloom, their knowledge level, and the fact that the work was done right, made them stand out. I paid a bit more, but it was done 100% correct, through white hat tactics. We plan to have longevity in our marketing campaigns.

Could you provide a sense of the size of this initiative in financial terms?

I've invested around $100,000 in Searchbloom's services so far.

What is the status of this engagement?

We've been working with Searchbloom for 3 to 4 years. I have no plans to stop. Searchbloom is the most justifiable marketing cost on our sheet.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Since our collaboration, my results have been extraordinary. Out of my $100,000 investment in their services, I've seen a $500,000 to $700,000 return, all through white hat tactics. My company will continue to rank high. We work with clients long-term, so the return on investment will continue to grow.

We rank second worldwide for social media management companies. This has led to $10,000 to $15,000 per month in new, recurring business.

How did Searchbloom perform from a project management standpoint?

Our communication is on-point. If I need something done, or the website has an issue, it will be fixed within 20 minutes of emailing Searchbloom.

What did you find most impressive about Searchbloom?

Searchbloom is easy to contact, and they care about their customers, which is not always the case with marketing and SEO companies.

Are there any areas Searchbloom could improve?

I can't say anything negative.

What tips or recommendations could you share that might increase the likelihood of success with Searchbloom?

Clients should look at the long-term investment. Organic search marketing is like anything else: if a campaign has a budget of $30,000 over six months, it will bring a return at the end of the period. It takes time, but it's worth the wait. If successful, a site will rank highly for years, unless competition comes up. In that case, Searchbloom has strategies to boost the work even higher.

BACKGROUND

Introduce your business and what you do there.

Our company provides a medical diagnostics platform for primary care physicians. I am the lead software developer in the company. I am responsible for developing all of our company's products.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Searchbloom?

We wanted to grow organically, getting to the top page for relevant keywords. The more traffic we get, the more leads and sales we get, which is our ultimate goal.

SOLUTION

What was the scope of their involvement?

Searchbloom provided SEO services, as well as PPC management for our campaign. It needed a lot of work, given that Google is constantly changing its platform in terms of how people interface with it and how it functions. Having a team like Searchbloom, who works on this day and night, is beneficial. They're domain experts, and have provided the specialized knowledge necessary for creating effective organic and PPC campaigns.

How did you come to work with Searchbloom?

We met a client of Searchbloom through a Los Angeles business group.

How much have you invested with Searchbloom?

The cost of Searchbloom's services is $2,000 per month.

What is the status of this engagement?

We have been working with Searchbloom for one year. We have an ongoing relationship and plan to use Searchbloom going into the future.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We saw immediate results through our PPC campaign, and are starting to see really good results with the SEO strategy put in place by Searchbloom. They've provided backlinks to our website through different articles on the web.

The work done by Searchbloom led to monthly sales increases. We went from 2 sales per month, up to 8-10. We sell a $4,500 medical device, so a sale is significant.

How did Searchbloom perform from a project management standpoint?

I was never left in the dark about what was happening, and Searchbloom was always clear in the communication with me.

What did you find most impressive about Searchbloom?

Searchbloom has a very can-do attitude, and they're dedicated to providing the best results to clients. Searchbloom has a tenacious and persistent team. The fact that they've been able to get us such results over the past year has been a huge benefit to our business.

Are there any areas Searchbloom could improve?

There's nothing off the top of my head.

What tips or recommendations could you share that might increase the likelihood of success with Searchbloom?

Clients should be very clear in communicating what their business does, and how they want to get that message across to clients. They should let Searchbloom do the rest.

BACKGROUND

Introduce your business and what you do there.

We're the marketing department for a nationwide pest control company. I am the advertising director. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Searchbloom?

We wanted to increase online sales. 

SOLUTION

What was the scope of their involvement?

Searchbloom provided pay-per-click management for our company.

How did you come to work with Searchbloom?

I've worked with Searchbloom for a different company for 2 1/2 years.

How much have you invested with Searchbloom?

We have a significant investment in Searchbloom, and they've delivered incredible results. I can't provide an exact figure.

What is the status of this engagement?

We have been working with Searchbloom for 6 months [as of October 2016] and have no plans to stop. 

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Out of our 6-month collaboration with Searchbloom, the last 4 months have been our company's best ever, with increased results month by month.

What did you find most impressive about Searchbloom?

I haven't used Searchbloom for SEO [search engine optimization] within my current company, but I did for my previous job. Searchbloom's service was incredible, and it had us ranking as number one organically for "iPhone 6 screen protector," on the day that the device launched. This made a gigantic difference to the business.

Are there any areas Searchbloom could improve?

Nothing at this time.

What tips or recommendations could you share that might increase the likelihood of success with Searchbloom?

Clients should ask lots of questions. 

BACKGROUND

Introduce your business and what you do there.

We are a drug and alcohol recovery center providing in-patient treatment for adults struggling with addiction. I am the owner of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Searchbloom?

We wanted to advertise our company's services and the facilities which we provide.

SOLUTION

What was the scope of their involvement?

Searchbloom has provided web design, pay-per-click management, and SEO [search engine optimization] services for our company. Searchbloom developed the current version of our website.

How did you come to work with Searchbloom?

We met with Searchbloom's owner, who presented what they could offer to our company, as well as explaining SEO concepts. We were new to the area, but we liked what Searchbloom had to say and how their services were represented. We agreed to enter into a business relationship.

How much have you invested with Searchbloom?

The cost of Searchbloom's services has been around $5,000 per month.

What is the status of this engagement?

We have been working with Searchbloom for 2 years, with no plans to stop.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We are satisfied with Searchbloom's work. I don't have any statistics or metrics from the engagement. We pay Searchbloom to do what they do, and go about our work. Searchbloom keeps track of where our phone calls are originating, and have given us advice on what to do next. The work has helped us attract new patients.

What did you find most impressive about Searchbloom?

Searchbloom is a professional and knowledgeable company, with good skills in their field.

Are there any areas Searchbloom could improve?

No. Searchbloom accomplished what they promised to do.

What tips or recommendations could you share that might increase the likelihood of success with Searchbloom?

I would advise clients to do research on Searchbloom, looking at the work they've done. Searchbloom is a professional team and they do a good job.

BACKGROUND

Introduce your business and what you do there.

We are a kitchen and bath design and retail company. I am the Marketing Director and a designer of the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Searchbloom?

We needed to raise our marketing efforts in order to reach our target audience and bring more clients through the door. We wanted to establish an online presence and present ourselves as a legitimate, up-to-date company.

SOLUTION

What was the scope of their involvement?

Searchbloom has done SEO [search engine optimization] work on our website, as well as managing our pay-per-click advertising and social media content.

How did you come to work with Searchbloom?

We had gone through several different options, and were not happy with the services which were produced for us, in terms of SEO and web design. We came across Searchbloom through one of the cabinet manufacturers which we represent in our showrooms. We decided to choose Searchbloom based on their presentation, as well as the previous work that they'd done for our business partner.

How much have you invested with Searchbloom?

I don't have this information.

What is the status of this engagement?

We've been working with Searchbloom for at least one year, and it's still ongoing.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

We're very satisfied with Searchbloom. They've done an amazing job, not only in terms of the work itself, but of customer service as well. Searchbloom is very responsive, and any changes are done immediately. Searchbloom has given us some very good advice, feedback, and ideas.

The collaboration has been very fruitful in terms of SEO and marketing increases.

What did you find most impressive about Searchbloom?

Searchbloom caters to our needs, while still making sure that we're current in our delivery. I had a lot of input on how I wanted our website to look. Every idea was tweaked until I found it satisfactory. Searchbloom never let me down in terms of things that I wanted to change, with on-point service.

Are there any areas Searchbloom could improve?

No. Searchbloom has done a good job.

What tips or recommendations could you share that might increase the likelihood of success with Searchbloom?

I would advise any client to be open in communication. The more information is given to Searchbloom, the better they will be able to assist the client.