Search Berg

BACKGROUND

Please describe your company and your position there.

Owner

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Search Berg, and what were your goals?

website/ marketing the whole enchalada

SOLUTION

How did you select Search Berg and what were the deciding factors?

through a friend

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

too busy for that but its alot of work way to much for one person to handle and he is doing an unbeleivable job. Jake Fernandez is the man when it comes to dealing with all things digital

How many people from the vendor's team worked with you, and what were their positions?

2 salesmen Josh Morgan really great guy and Jake continues to do so

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I have been working with my site Manager Jake Fernandez, and I must say I am the type of person that calls to vent for little or no reason, but at the end of the day Jake has been extremely professional, honest, upfront, and very quick to return phone calls.

The poor guy got written up becuase i said he didn't return phone calls. Dick move on my part sorry man. Bottom line is I was and am very pleased with Jake progress and his integrity is above reproach. In this case customer is not always right. I was wrong for venting on the phone my sincerest apologies.

I am sure whoever would read this will understand it was on me not him and make sure his record if anything gets nothing but high marks. God Bless man and sorry again. If management needs to call please do so

Describe their project management style, including communication tools and timelines.

sorry man

What did you find most impressive or unique about this company?

have your manager call me if someone needs to discuss

Are there any areas for improvement or something they could have done differently?

i was just having a bad day

BACKGROUND

Please describe your company and your position there.

I am the owner of a disinfecting services company in Texas. As a small business owner, I run all aspects of the business including operations, finance, and marketing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Search Berg, and what were your goals?

I hired SearchBerg to develop an organic SEO presence for my company, starting from ground zero. I needed a company that I could trust to manage my website, content, blogging, social media presence, and recently I've hired them to kick off a marketing campaign to promote my business online.

SOLUTION

How did you select Search Berg and what were the deciding factors?

I researched several companies before deciding on SearchBerg. From my very first conversation with them, they seemed honest, experienced and very accessible. Their pricing is fair and they are very value oriented. I felt like they truly cared about the success of my company.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

SEO Services - step by step website configuration, keywords selection, weekly progress reports and Google stats, organic keyword search ability. PPC Ad campaign - keyword selection, budget amount, keyword research.

How many people from the vendor's team worked with you, and what were their positions?

Dedicated Sales and Operations contact, plus a team of technical experts.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

20 keywords moved from being > 200 in Google search listing to less than 100 and under 10 in many cases.

Describe their project management style, including communication tools and timelines.

All components of the project are clearly communicated in writing from day 1. A progress report is emailed weekly, milestone achievements are emailed separately, and verbal communication and support is very responsive. SearchBerg employees are professional, friendly and helpful.

What did you find most impressive or unique about this company?

I like the responsiveness to my questions. Since the work is done remotely, it is nice to feel like I have the support I need.

Are there any areas for improvement or something they could have done differently?

None

BACKGROUND

Please describe your company and your position there.

Carolina Gunstocks is a company that reproduces the stock of the gun. It's all handmade wood product that is sculpted and made to fit any gun that is in need of replacing (stocks are the wood part of the gun). We are here to spread the word about Carolina Gunstocks and help as many people as we can with their stock needs.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Search Berg, and what were your goals?

We hired Search Berg for our SEO. Help our website and create content as well that will help to bring web traffic to Carolina Gunstocks. Our goal is to be on the first page when searching for Gunstocks. We want to be the go to for Gunstock sales and Search Berg we think are the people to help us with our goal.

SOLUTION

How did you select Search Berg and what were the deciding factors?

We search companies who could help provide SEO, Search Berg was one of them. I was able to speak to someone who gave prices, gave a run down of what they could provide and the reviews also backed up what they said they could do.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Our main objectives is SEO and making sure hits to our website are more frequent and that we come up when people search for gunstocks. So far they gone into the website platform and set SEO information accordingly. We sent specific words that needed to be associated with the website and therefore our website come up when people search. So far the work they are doing is making this happen. We are still working on strategies as time goes on to improve and make our website better.

How many people from the vendor's team worked with you, and what were their positions?

I first spoke with Ryan Fernandes, who I think is a Leader, but he was the initial person I spoke with and then he got me in touch with my project manager. My Project Manger is Jake Fernandez, who has been absolutely amazing. He has explained every step we are taking and why. He goes into detail about our progress and the next steps to take to better improve our website and overall our exposure. We are very happy with our progress and a lot has to do with Jake!

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since starting we are ranking higher in SEO with the keywords given to our project manager to implement into our platform.

Describe their project management style, including communication tools and timelines.

They have been very consistent with advising and showing us graphics as to where we stand and how we are ranking. Everything is very detailed and if we have any questions they are quick to answer. I think the turnaround time for communicating is great. Haven't had an issue.

What did you find most impressive or unique about this company?

I've been impressed with how easy SEO and other things involving the back ends of the internet come so easily to this company. They have made things easier for us, allowing us to concentrate on growing our business in other ways.

Are there any areas for improvement or something they could have done differently?

I've not come across anything so far for improvement.

BACKGROUND

Please describe your company and your position there.

I am the sole proprietor and founder of an e-commerce website that specializes in selling celebrity themed apparel and home decor as well as boutique items. I had been undertaking the extremely difficult challenge of trying to do this website alone with no experience in eCommerce.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Search Berg, and what were your goals?

I felt that my website lacked a lot of structure, I really didn't know where I was going with it and it was completely beginning to overwhelm me. For a long time, I had been trying to find either an affordable agency or a knowledgeable freelancer to give me some guidance in the right direction. It's extremely hard to find the right people who actually get a sense of your style and what you are about and I was so lucky I had found Searchberg online.

I normally avoid chatboxes because I fear asking stupid questions, but Matt who greeted me in the chatbox was super nice and somehow was easily figure out what I was trying to do and how I needed to get there and that was a great feeling.

My goals were to eventually sell my inventory of course but before I could get there I needed to be able to find customers, convey to them what my site was all about and convince them why they should buy from me. That sounds easy but it isn't always but Searchberg really put me on track and fast. And it was great getting feedback, and advice and having experience people help you out who care about your website.

SOLUTION

How did you select Search Berg and what were the deciding factors?

I had been googling for hours and days trying to find help. I knew I had to start doing something with SEO and as I had said previously I instantly felt a great rapport when talking to Matt and I was a little hesitant at first about the money being on a tight budget but every dollar has been more than worth it and there are very reasonably priced compared to other places.

I really like how they take a genuine interest in your project, I didn't get that fake we just want your money vibe from Searchberg.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Searchberg began by finding me some much-needed keywords for my website. I don't think I had one but they did a great personalized analysis for me and got it going right away. Then they did an audit of my site which was very thorough. They know what they are talking about and stuff I liked to ignore and thought wasn't that important turned out to be quite crucial.

How many people from the vendor's team worked with you, and what were their positions?

I worked with Matt who I think is the sales manager and Jake who is my project manager. From what I understand he has a team that helps as well.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

My site went from homemade and amateur to looking like an e-commerce store I would definitely want to shop from myself. It was a complete transformation. I have been very satisfied and extremely excited about the work that has been done for me so far. They really get to know what your company is about and I have loved the stuff that Jake has written for me.

He really writes well, gives the subject some real flavor, and finally, my website has some real depth, and is fun and interesting. I am completely thrilled by his work and couldn't have been happier with my decision to choose Searchberg. 

Describe their project management style, including communication tools and timelines.

They email you three or four times to submit work that they have done for you for your approval. They are really fast, faster than I am which is a good thing. And they have delivered everything they promised they have promised.

Jake was the manager on my project and he is really awesome. Extremely pleasant, very talented in how he puts stuff together, he wrote some really professional SEO blogs for my site and designed a gorgeous landing page.

What did you find most impressive or unique about this company?

We feel valued as a customer and we appreciate that they go the extra mile to make sure we are happy. They produce ultra-professional work that you are proud to put on your website, Jake my project manager is very easy to talk to and work with and this is the first agency I have worked with and really did not know what to expect. 

What I have expected truly superseded my expectations and after all the money I have wasted on the freelancers of a certain website my only regret is that I did not find these guys earlier. They seem to love what they do and I can see they get true satisfaction from doing a good job for their clients.

Are there any areas for improvement or something they could have done differently?

Nope. I am a happy camper.

BACKGROUND

Please describe your company and your position there.

My company consist of an online coffee, mugs, and coffee brewing machines e-commerce business that delivers these products to the customers door. I am the owner/operator.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Search Berg, and what were your goals?

I hired searchberg to optimize and legitimize my online presence. What good is an e-commerce business if you can’t find it. Jake has been truly professional and helpful along every step of the process. A pleasure to do business with.

SOLUTION

How did you select Search Berg and what were the deciding factors?

I selected searchberg after Google searching and reading reviews. I then had a conversation with a couple different associates at Searchberg that put my mind at ease by answering questions about concerns I may have had.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

The Searchberg team has created content, removed plagiarism, optimized my search engine results, created an about us page, blog, social media presence on FB, Instagram, and Twitter, and they have also set up Google Analytics pages and kept me informed every step of the way. I am so looking forward to the results and the continued relationship.

How many people from the vendor's team worked with you, and what were their positions?

My SEO professional assigned to my specific project is Jake.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I will provide feedback for this portion once the SEO portion is live and I begin to see results.

Describe their project management style, including communication tools and timelines.

Most of our conversations have been via email, but for the rare instances that we have had to communicate via voice; I have had absolutely no trouble reaching Jake. He is very responsive and professional.

What did you find most impressive or unique about this company?

Their willingness to educate and inform you on the processes and things that need to take place to make your business successful online. I have no background or prior experience with e-commerce

BACKGROUND

Please describe your company and your position there.

I am an Executive Vice President at All-GreenJanitorial. We are the leading suppliers of name brand and generic green and/or GREEN SEAL janitorial products and building maintenance supplies from numerous manufacturers. We offer our buyers selection, convenience, price and quality while purchasing environmentally friendly products.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Search Berg, and what were your goals?

Search Engine Optimization using various tools. Generate more traffic and visibility to help our customers with their green cleaning needs and in turn increase business. Google Shopping / Google Adwords - Maximize Eposure of our Green Cleaning Products

SOLUTION

How did you select Search Berg and what were the deciding factors?

We spoke to a number of different SEO companies. After speaking with Christian and Walter we felt there was a synergy between the companies. They're services are what we're looking for and we hope to achieve all the objectives put forth and continue to build.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

1. Information was requested prior to access our analytics and so on to audit our site and determine the best course of action.
2. Approved requests to make necessary changes i.e back links, tags...to optimize the site.
3. Provided Keywords ideas for Google Shopping..Team reviewed and made suggestions based on research which were approved.
4. Received SEO and Meta Tag Information to Approve
5. Received a Campaign Strategy to Approve Topics for Blogging, Article
6. Content is being written and we're working towards our goal of optimization and visibility on all fronts.

How many people from the vendor's team worked with you, and what were their positions?

We've worked with Christian whose our account manager and Walter whose our project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Based on the what's been done thus far traffic to our site appears to be increasing.

Describe their project management style, including communication tools and timelines.

We have a portal which we can log in to for updates in addition to e-mails. They're responsive when posed with questions. Companies are getting familiar with each other which will make things run better and better each week.

What did you find most impressive or unique about this company?

They're responsive and knowledgeable.

Are there any areas for improvement or something they could have done differently?

Not at the moment.

BACKGROUND

Introduce your business and what you do there.

I am the owner of a flower shop called Flowers & Gifts Galore.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Search Berg?

I needed help with SEO.

SOLUTION

What was the scope of their involvement?

Search Berg talked me into doing a website with them even though I already had another website which they were doing the SEO for. I paid $700, but I don’t have a website yet because it is not done. 

They promised me that they would do the web hosting as well as the main website as part of the $700 and that I would also own the website. The team said it would be done in November 2019, but it is still not completed. 

Search Berg then changed their mind and said that I had to pay for the web hosting, and, to my recollection, they said I had to pay for the maintenance as well which is not what they said initially. 

The $130 per month that I was paying for SEO was okay in the beginning, but I decided to cancel it before the March billing. They told me it was canceled but they charged me for March. I called them and they told me they would refund me for March, but they never did. 

Additionally, they charged me again for April. I got upset and told them I would call a lawyer. In May, I told my credit card company to work on it and they finally got the money back for me. If I hadn’t called my credit card company, it would have never happened. 

What is the team composition?

I initially spoke to Julian (Account Manager) and he was actually good. He helped me. They then changed my account manager, and that is when things got messed up. 

Regarding the website, they have been transferring me from one teammate to another. At first, there was a teammate who was building the website initially, and he was good. But then they kept changing resources, and it still isn’t done.

How did you come to work with Search Berg?

I did a Google search and they came up as number one. I didn’t read the reviews so I messed up with that. On their website, they displayed reviews from people saying they were good.

How much have you invested in them?

I spent around $2,260.

What is the status of this engagement?

I began working with them in April 2019 and canceled with them in March 2020.

RESULTS & FEEDBACK

Describe the impact this engagement has had on your business.

When it came to SEO with Julian, I saw some results after three months. However with the other account manager, no one found me, and no one was calling. I don’t know what happened or if they were really doing what Julian had done in the past when I was getting those calls initially. 

I decided to just get out of the engagement because I was wasting $130 every month. Search Berg kept charging me even though I had canceled.

How was project management handled?

The account manager wasn’t the one who was handling the project at that point. After my credit card company got my money back, the manager called me because I had left a bad review on Google and Yelp. He wanted to work things out with me when it came to the website. 

He asked me what I wanted on it and that was at the end of March, but I still haven’t seen the website. I sent them a message asking where my website is and there has been no response. The team mostly communicated with me through email and phone. 

I just wanted the same website I currently have but they said I would own it and wouldn’t have to pay $60 per month as I do with the current one I have. I even gave them my login information to my current website. 

They had that information for five or six months, and then I told them to cut it off. I have three domains and I had even given them the domain number and password to that as well, but they didn’t deliver anything. 

I had to change everything. I own those domains and I changed everything because they had access to that information. 

Is there anything that the vendor did well or that you would consider a strength?

Julian was good. He was the one who talked me into doing the website, but then everything changed when they gave me another account manager. Julian helped me when I wasn’t showing up on Google at all. Within three months, he was able to get me there.

In what specific areas can they improve?

They were not a good partner. The manager told me they would deliver a website. It’s been two months and I still haven’t received anything.

BACKGROUND

Please describe your company and your position there.

I'm the Consultant and Owner of a Digital Marketing Agency that provides Web Development, Email Marketing, Google PPC, etc.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Search Berg?

Helped a lot with SEO. They knew what our business needed. Helped us gain website traffic. Which in-turn increased our sales.

What were your goals for this project?

To gain more traffic and grow the business

SOLUTION

How did you select this vendor?

Through an intensive google search. Contacted many companies, but SearchBerg offered the best service for a cost effective way.

Describe the project in detail.

Needed to get more brandawarness and drive traffic to my website. Started up on their cheapest SEO service to test the waters. Once I started seeing results I went ahead and upgraded to the next package becuase more leads started being produced.

What was the team composition?

Just 3 different memebers from their end were involved. I had a direct lead that I worked one on one with. So communication was very clear and percise.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Within just a few months I gained 2 quality clients. I was making more than what I paid for the service. So it was a great decision to go with them. Great team and service.

How effective was the workflow between your team and theirs?

The teams were very efficient, everything was done through one channel of communication. So there was nothing that wasn't recorded. Both teams did a great job working together.

What did you find most impressive about this company?

Their constant communication was very helpful because we always felt that we were in the loop. So it made our teams work more confidently with each other.

Are there any areas for improvement?

The time zone that they are in is far east. So by the time I wake up, half their day is gone. So a note to future partners. Always plan early for the next day so communication and projects go according to plan.

BACKGROUND

Please describe your company and your position there.

I am the owner and primary sales person for Crane Warning Systems Atlanta. We sell and service RaycoWylie brand crane safety indicators

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Search Berg?

We hired Search Berg to optimize our website for organic search results and to create online content to boost our online presence in online organic search results.

What were your goals for this project?

The goals are to reach a top 5 Google ranking for the primary search terms related to the crane indicators we sell.

SOLUTION

How did you select this vendor?

Through online reviews and interviewing them myself.

Describe the project in detail.

Online content related to the products we sell is being created each month. Articles and blogs with information about our crane indicators and the RaycoWylie brand.

What was the team composition?

I have been working with a project manager named Aaron Taylor.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The rankings for many of our key search terms have moved up considerably over the past couple months. Also, the amount of organic traffic to our site has increased.

How effective was the workflow between your team and theirs?

We stay in weekly contact and I receive updates on the status and progress.

What did you find most impressive about this company?

They are great at keeping me updated and they produce new content fast.

Are there any areas for improvement?

Not that I can think of.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Ark Locksmith Inc. and we offer full locksmith and security solutions.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Search Berg?

We needed to grow the company with SEO, PPC, social media, and website development. We had tried similar work with other companies, but Search Berg was the first to produce results.

SOLUTION

What was the scope of their involvement?

They developed my website from scratch, which includes a blog that they maintain with regular posts. They also update our social media, such as Facebook. Additionally, they’ve improved my Google rankings and account through SEO and PPC campaigns.

What is the team composition?

I worked directly with one person from Search Berg’s team.

How did you come to work with Search Berg?

I found them through online research and decided to pursue working with them because they seemed like a professional company.

How much have you invested with them?

We pay them $650 a month.

What is the status of this engagement?

We began working together in January 2017 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re on the first page in Google results and appear first in search results from any of our keywords.

How did Search Berg perform from a project management standpoint?

They’re very responsive. Any time I call or email with a question, they get back to me quickly.

What did you find most impressive about them?

Many companies will make promises, charge a lot of money, and then not deliver, but that wasn’t the case with Search Berg. They are a professional and honest company that produces results. In my experience, that’s been tough to find.

Are there any areas they could improve?

In the past two months, my AdWords has dropped but Search Berg has tried to get in touch with Google—without response—to resolve the problem.