Saritasa

BACKGROUND

Introduce your business and what you do there.
I’m the president of an invoicing software company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Saritasa?
I hired Saritasa to help us with software and website development. 

SOLUTION

What was the scope of their involvement?
We initially had a discovery call with Saritasa and checked if they could handle what we envisioned. We then worked through the design of the product from a programming perspective. It was my first time working on a software development project, so they walked me through the process. There was a bit of a learning curve on my side because of the IT jargon I needed to know.
At present, we’re still working on the software and website. The website isn’t launched yet, though it’s in the end stages of development. We expect it to go live in January–February 2024.
For features and functionality, the software offers unique information that allows me to input a customer’s name into it and save it. In the future, when I start typing that name, the software will auto-populate the field or have a dropdown menu of the names matching what I type. Other information that can be auto-populated are prices, numbers, engines, taxes, and others.
What is the team composition?
I mainly interacted with one teammate from Saritasa on the software development side.
How did you come to work with Saritasa?
I found Saritasa on Google and looked into their reviews on Clutch. Apart from them, we reached out to four other companies and facilitated an interview process. Those companies were eliminated because we felt that Saritasa had the tools and manpower to start and complete the project. They were also a good fit for us from a personality and workflow perspective.
How much have you invested with them?
We’ve invested over $500,000.
What is the status of this engagement?
We started working with Saritasa in January 2022, and the engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?
The quality of Saritasa’s work has been great. We don’t have any users because the product isn’t launched yet. However, we expect it to help end users save time and money and give them automation abilities.
How did Saritasa perform from a project management standpoint?
Saritasa has delivered their work on time and within budget. We use Jira for project management and texts, phone calls, emails, and Zoom for communication.
What did you find most impressive about them?
They’ve delivered the product we’ve asked for, and that’s what everybody wants. We’ve had some hiccups on our side, but that’s not their fault. The team has been patient with us even though we’ve run into some issues. They’ve been a great working partner — they’re flexible, and we’ve had a good working relationship with them.
Are there any areas they could improve?
Their bill itemization could use a bit of work. There must be a better way to itemize what’s happening and how many hours are spent on the project.
Do you have any advice for potential customers?
Prepare a better scope of work, and be clear on what you want. 
For context, we integrated with a credit card payment gateway before engaging with Saritasa. We could’ve had a better grasp of what Saritasa and the payment gateway needed to work together well — we had some problems with that part of the interface. It wasn’t an issue with Saritasa, and we could’ve used a different gateway. However, what we wanted was so advanced that only few companies could accommodate it. 

BACKGROUND

Introduce your business and what you do there.

I’m an executive at a tax solutions company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Saritasa?

We wanted to develop a software solution.

SOLUTION

What was the scope of their involvement?

Saritasa did custom software development for us based on the previous version we had of a product. They created a complex desktop cloud-based platform with a user-friendly UI.

What is the team composition?

We worked with around six members of their team, including developers, a project manager, and a marketing team.

How did you come to work with Saritasa?

A consultant that had previous experience with them referred them to me. I contacted many providers but chose Saritasa because they seemed the most experienced in the market. In addition, I saw their previous financial area work, and I was impressed.

How much money have you invested in this partnership?

We spent around $200,000 with them.

What is the status of this engagement?

We worked together from July 2019–July 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I was very comfortable working with Saritasa because they were compliant and understood our requirements and all the technical aspects of the project. They improved our existing system and did a great job building a user-friendly UI for it.

How did Saritasa perform from a project management standpoint?

They were communicative; we had weekly Google Meet calls with the project manager and in-person meetings in their offices to look at the project’s progress and help them identify potential pitfalls.

What did you find most impressive about them?

Their approach to the financial aspect of the process was great for me. They understood and accommodated my payment capabilities and agreed to a long-term payment plan until the product they created went live and started making money. Without this, the project might not have happened.

Are there any areas they could improve?

It would’ve helped a lot if they could’ve moved the project faster.

Do you have any advice for potential customers?

Be communicative to ensure everyone understands the project’s needs, timetables, and financial situation.

BACKGROUND

Please describe your company and your position there.

eCommerce company that extends store credit to credit-challenged consumers across 50 states. CEO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Saritasa, and what were your goals?

Deploy mobile wrapper to take responsive web application to mobile device. Key goals included most cost effective way to acquire mobile users without having to invest a lot of resources in developing native apps and supporting them.

SOLUTION

How did you select this vendor and what were the deciding factors?

Found them on the web and then interviewed them relative to 4 other companies. Gave us candid alternatives to accomplish our goals and then put a qualified team against the project to deliver it on-time.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Develop mobile wrapper for web responsive application. Basically, to mimic the desktop experience with the framework of a mobile application. Key deliverables were a working IOs and Android application where we could acquire customers and sell merchandise.

How many people from the vendor's team worked with you, and what were their positions?

Project Manager and a couple of software developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Deployed the mobile app on time and it has been a successful way for us to achieve our company goals. We were very satisficed with the working relationship and communication.

Describe their project management style, including communication tools and timeliness.

Weekly meetings on progress, answered questions via email pretty rapidly, review of deliverables and end-state functionality.

What did you find most impressive or unique about this company?

Their focus, execution, and experience in the project area.

Are there any areas for improvement or something they could have done differently?

No.

BACKGROUND

Please describe your company and your position there.

I'm the Director of Operations for a sports-event planning organization.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Saritasa?

We wanted to create a VR game for those that love to play the game of pickleball.

SOLUTION

How did you select this vendor and what were the deciding factors?

I liked the team's attentiveness to our game although our project had a small budget.

Describe the project in detail and walk through the stages of the project.

The team first connected with me on what exactly we were looking for, and then contacted me every step of the way as they worked to make the vision a reality.

How many resources from the vendor's team worked with you, and what were their positions?

I spoke with 3 various people within the organization.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are just now getting ready to launch the program.

How effective was the workflow between your team and theirs?

The workflow was great, and we had weekly meetings to make sure things stayed on track.

What did you find most impressive or unique about this company?

I felt as though they genuinely cared for the project's success, despite it not being a huge revenue producer for them in the immediacy.

Are there any areas for improvement or something they could have done differently?

Everything looks great as of now!

BACKGROUND

Please describe your company and your position there.

I am the founder and CEO of Dunross Real Estate Corp. We acquire, construct own and operate multifamily properties in the Southeast USA. www.dunrosscapital.com

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Saritasa?

Build new web site and provide links to other platforms

What were your goals for this project?

high quality cost effective web site and presence

SOLUTION

How did you select this vendor?

reputation

Describe the project in detail.

Designed, buil, tested and rolled out our new web site and related sites.

What was the team composition?

They had 2-3 people at all times.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Excellent quality, very responsive and professional.

How effective was the workflow between your team and theirs?

10/10.

What did you find most impressive about this company?

It was easy to relate to the people and our Biz guy never left and was involved all the time

Are there any areas for improvement?

make the site easier to operate for non IT people.

BACKGROUND

Please describe your company and your position there.

The company build a SAAS platform to nurture valuable sales leads by offering automated and human interaction in real-time. We managed all aspects leading up to a conversion by offering customization, control, and consistency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Saritasa?

We hired Saritasa to build the entire platform. All software internally and externally was a custom build by Saritasa.

What were your goals for this project?

The success and foundation of the company depended on a working platform. The goal was to design and build software that can manage the day to day traffic and grow with the company.

SOLUTION

How did you select this vendor?

We met and interviewed several firm. Saritasa was impressive during our initial meeting. We got the sense they understood our vision and it just seemed like the right fit.

Describe the project in detail.

We built a mobile application for both iOS and Android for consumers. Internal systems to manage workflow was built as a web application. Super Admin to manage all workflow including detail reporting and dashboards built as a web application.

What was the team composition?

The team fluctuated at different phases of the software development lifecycle. The team included Project Manager, iOS and Android developers, front & backend web developers, system architects, testers and DevOps.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We achieved our Exit Strategy within 1.5 years… this was a huge success.

How effective was the workflow between your team and theirs?

The workflow at the beginning had a learning curve. It took time to perfect and at the end, it ran seamlessly. Saritasa’s many communication protocols ensured complete transparency.

What did you find most impressive about this company?

The people; everyone we dealt with was professional and grounded… just easy to get along.

Are there any areas for improvement?

There is always room for improvement, but from my experience, everything met or exceeded my expectations.