SAPPHIRESOFTWARE SOLUTIONS

BACKGROUND

Please describe your company and your position there.

I am the founder and CEO. We provide software solutions for the automotive industry world wide.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We needed front-end design and development of our website and we were not in a mindset where we wanted to hire a full-time developer and designer, we hired this team to design and develop the site for us, and help us advertising our business to our target audience.

SOLUTION

How did you select this vendor and what were the deciding factors?

We evaluated the Website development firms that were listed on the Google as top firms and evaluated each of them based on perceived quality of the implementation and willingness to work with our project and our budget.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick off meeting with our project manager. Once our timelines and deliverables were clear, we worked with their senior development lead to scope the project and were assigned developers who would work on the project. The team uses mostly HTML and PHP for their web development.

How many people from the vendor's team worked with you, and what were their positions?

We worked with a project manager, a designer, a developer, and a tester primarily. Additionally, added an Account Manager. Finally, one would act as a reviewer on the code developed by the front-end developer we worked directly with.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were impressed with the quality of the deliverables. The designs were excellent, captured our goals in unique ways, and kept accessibility at their forefront, including for mobile devices. The code quality is high, well-organized, and was easy to follow and understand.

Describe their project management style, including communication tools and timeliness.

We had weekly meetings on Zoom with the technical team. We communicated mainly via emails. The team has always done a great job on estimating timelines.

What did you find most impressive or unique about this company?

They were excellent at finding the right level of detail in implementation and critical thinking to give good advice.

Are there any areas for improvement or something they could have done differently?

Nothing at the moment, we found ourselves with a team that we were very happy with.

BACKGROUND

Please describe your company and your position there.

At Ultra Vision School, we strive to offer a high quality, modern education environment with excellent resources designed to meet pupils’ individual needs. We train students to become men and women of strong character, high principles and a compassionate outlook. Excellent teaching aids and an innovative methodology for an overall development of a child is our aim.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

I approached Sapphire Software Solutions to design a mobile app for ULTRA VISION ACADEMY, SURENDRANAGAR in order to save money on school administration.

SOLUTION

How did you select this vendor and what were the deciding factors?

We spoke with a few app development firms, discussed their development strategy, prices, and portfolio of previous/current projects, and ultimately chose Sapphire Software Solutions for their industry expertise and experience.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

My first point of contact was with a Sapphire sales representative. They walked me through the process and helped me grasp their obligations when I met with him and outlined the entire concept. Soon after, the project manager and business analyst arrived, taking notes and assisting me in refining our notions. Sapphire created an Android app that automates all procedures while speeding up the app, allowing the school to communicate more effectively with instructors, parents, administrators, and kids, as well as providing fast access to data that is critical for decision-making.

How many resources from the vendor's team worked with you, and what were their positions?

We had:

• a project manager
• an Android Java developer
• a UI/UX designer
• a few QA personnel working on our project

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Sapphire excelled at capturing the essence of our project, infusing it across the design, and ensuring that the app we cooperated on had a resonance that was true to the original concept. The wire frames encapsulated a clever and original notion. The designs are beautiful and properly convey our concepts. Sapphire, in my opinion, is unusual in that they pay special attention.

Describe their project management style, including communication tools and timeliness.

Our teams' teamwork was great, in my opinion. Weekly meetings of 3–4 hours The Sapphire team was always upbeat and quick to address any problems or queries that occurred. On our side, myself and the Head were present at every meeting. Sapphire Software Solutions' team has always emphasized the importance of working together.

What did you find most impressive or unique about this company?

Because of their remarkable attention to detail, ability to listen carefully to comments and respond quickly with relevant revisions, and persistent focus on our application in every email or meeting, Sapphire will continue to do wonderful things with whoever they work with.

Are there any areas for improvement or something they could have done differently?

I can't think of anything negative to say about it. They demonstrated a strong dedication to the manufacturing process.

BACKGROUND

Please describe your company and your position there.

Sunshine web solutions is an information technology company was established in the year 2011 with domain registration and web hosting services. I am the Owner of this Organization.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

When a company such as ours was looking for a one-of-a-kind software that could manage all customer data and records, we came across Sapphire's one-of-a-kind solution.

SOLUTION

How did you select this vendor and what were the deciding factors?

Sapphire was strongly recommended by a friend as a corporation with a spotless track record and the capacity to meet all our needs while staying within our budget.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our company needed a customer relationship management system that could efficiently manage all of our customers' information in a digital format in order to reduce the amount of time we spent on human interaction in order to make our work more efficient and productive.

How many people from the vendor's team worked with you, and what were their positions?

After hearing about all our demands from the marketing department, one of the project leaders called us, and one software was created with the help of a few developers and designers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

"Our enterprise can now manage and handle customer data more easily, and we can better manage all of our client interactions, saving time and resources. We owe everything to Sapphire's software."

Describe their project management style, including communication tools and timeliness.

"We met every couple of weeks due to our cramped lodgings. We mainly communicated via email and phone. Sapphire pros worked around the clock to accomplish achievement. "

What did you find most impressive or unique about this company?

Sapphire's personnel proved to be incredibly dependable and committed, continually exceeding our expectations.

Are there any areas for improvement or something they could have done differently?

Our firm is really happy with the software Sapphire offered to help us reach our goals.

BACKGROUND

Please describe your company and your position there.

V.M. SHAH ENGLISH MEDIUM SCHOOL was established in 1988 and it is managed by the Pvt. Unaided. It is located in Urban area. It is located in HALOL block of PANCH MAHAL district of Gujrat. The school consists of Grades from 1 to 12.

The school is Co-educational and it have an attached pre-primary section. English is the medium of instructions in this school. This school is approachable by all weather road. In this school academic session starts in April. The school has Private building. It has got 14 classrooms for instructional purposes. All the classrooms are in good condition. It has 2 other rooms for non-teaching activities. I am serving as Administrator in this organization.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

Our company needed a custom software system and a mobile application that could be integrated with our payment gateway and to manage student and employee records, as well as control online lectures. It was an excellent experience working with Sapphire.

SOLUTION

How did you select this vendor and what were the deciding factors?

The decision to go with Sapphire was the right one! We sought a firm with a large following in a competitive field, as well as one that understood our needs and desires.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Sapphire delivered a comprehensive set of mobile applications and software that enabled students and teachers to efficiently and electronically maintain and analyze their information, as well as attend online courses via personalized mobile application.

How many resources from the vendor's team worked with you, and what were their positions?

After informing the project lead about our demands, several developers joined onboard to build our software, and numerous designers were brought aboard to prepare it for use.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The Sapphire phone application has assisted us in winning the confidence of parents who are concerned about our amount of transparency with them.

Describe their project management style, including communication tools and timeliness.

We were able to contact with them readily via e-mail, phone conversations, and meetings pertaining to the project.

What did you find most impressive or unique about this company?

Sapphire's professionals are problem solvers who think beyond the box. They were workaholics and constantly eager to learn more.

Are there any areas for improvement or something they could have done differently?

Sapphire has excelled across all realms. Our aspirations were met by their work.

BACKGROUND

Please describe your company and your position there.

I serve as Business manager in the M.M Shah and M.V Shah Academy, which was founded in 1953 and managed as a private school by the Jain Education Board. Over the past 70 years, the school has firmly established itself as a leading provider of the Kenyan 8-4-4 curriculum. In September 2021, the school decided to offer a new curriculum, and thus the International Section of the school was started. We are driven by the belief that the International Curriculum which includes an enriching extra-curricular program empowers students with critical thinking and problem-solving skills, equips students with the subject knowledge to enable them to innovate and create, and ensures students develop a determined mindset to continually learn and grow attributes they will need to prosper in their future. We are actively committed to diversity, promote moral responsibility as well as strive to develop strength of character within a respectful school community. Our goal is to foster a lifelong passion for learning, understanding, and service in an ever-changing world.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

Managing school aspects virtually and digitally was something we were looking for in software. Sapphire fit the bill perfectly for this purpose.

SOLUTION

How did you select this vendor and what were the deciding factors?

We approached Sapphire after conducting a brief market search and seeing that they have a strong reputation. We couldn't pass up the opportunity to engage with them after witnessing their thorough approach to our requirements.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Additionally, we sought software that could track employee data as well as student attendance, fees, and exams. Sapphire's software fit our needs perfectly.

How many people from the vendor's team worked with you, and what were their positions?

Following receiving our phone query, Sapphire's business consulting executive called us, then after a presentation, their project leader and engineers, as well as a designers, worked with us to assure perfect execution of the project. Sapphire was able to satisfy all of our requirements despite our timeframes.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Sapphire delivered a product within our budget and within the timeframe we asked for, even though our organization had a budget concern.

Describe their project management style, including communication tools and timeliness.

With regards to our requests and changes we wanted, we communicated with the Sapphire majorly via Google Meet, mails and phone calls.

What did you find most impressive or unique about this company?

Sapphire delivered flawlessly what we envisioned. We were astonished by their work.

Are there any areas for improvement or something they could have done differently?

The company has managed to keep our goodwill by providing excellent customer service and product development.

BACKGROUND

Please describe your company and your position there.

Since the school's founding seven years ago, I've served as its Managing trustee. The mission statement of our school is to provide the best education and facilities to children in both rural and urban areas.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

Sapphire is the best option for helping us stay current in this ever-changing world. We had been looking for a simple way to keep track of attendance.

SOLUTION

How did you select Sapphire Software Solutions and what were the deciding factors?

Working with Sapphire's staff was a fantastic experience because we were able to identify the best resources due to the members' diverse backgrounds, which included mobile app development.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The organization had the advantage of fully understanding and debating the project's requirements. The project's purpose is to manage attendance statistics using technology. Sapphire had agreed to take the work because of its ability to complete it promptly.

How many people from the Sapphire Software Solutions team worked with you, and what were their positions?

Our group developed the concept to Sapphire and offered a brief explanation to the project manager, the engineers produced the software, and the designer made some design revisions.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Sapphire met the tight deadline by delivering the software on time, providing post-sale support, and delivering the anticipated results.

Describe their project management style, including communication tools and timeliness.

We've found Sapphire to be convenient enough that we've been able to plan meetings on a regular basis to ensure that projects go well.

What did you find most impressive or unique about this company?

One of their features was that they set a deadline and completed the work on time. They were willing to stretch their resources in order to achieve deadlines. They complete high-quality job on time.

Are there any areas for improvement or something they could have done differently?

Sapphire has been a joy to work with, and we look forward to collaborating on future projects with them.

BACKGROUND

Please describe your company and your position there.

Because keeping the data on paper was becoming increasingly burdensome, I offered to my administrative team and the school's principal that we construct a few must-have modules that would decrease our effort and allow us to focus on other things.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We recruited Sapphire because of their experience in developing instructional software.

SOLUTION

How did you select this vendor and what were the deciding factors?

They have been well, as you are aware. I did some Google searching for what I needed and used specific keywords to locate Sapphire options. And when I contacted them, they responded, and the most persuasive point was that they understood what I wanted and how quickly I needed the task done.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The approach has been simplified thanks to Student Management Software; data is saved and structured on cloud-based servers and can be viewed, altered, and updated as needed. The information is also secure. We now have access to a digital record of student information, which helps us reduce paperwork. All of this in an easy-to-understand interface for our administrative staff. All of this is being put together by the Sapphire team in stages.

How many people from the vendor's team worked with you, and what were their positions?

I asked them to give me a quick call to introduce the entire team because I wanted to get to know everyone involved in my project, and the main point of contact was their lead developer. And, of course, the support personnel will contact me if I have any worries.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We attempted many various manual methods to shorten things, but none of them succeeded, so today you'll notice that we're supporting parents in gaining a discount on campus, particularly for online payments, if you check around our environment. My workforce is showing me more appreciation every day as their capacity to work has improved.

Describe their project management style, including communication tools and timeliness.

We keep in touch on a regular basis to discuss fixes and industry standards. The staff is quick to respond to problems and gives us upfront estimates as well as the final cost, which we like. We communicate largely through email, although we also converse on the phone.

What did you find most impressive or unique about this company?

Their team is dependable and productive, and they have a reasonable price structure and technical knowledge. When it comes to the project, they are quite trustworthy.

Are there any areas for improvement or something they could have done differently?

No, they have been outstanding.

BACKGROUND

Please describe your company and your position there.

J & D International school, Pipodra, is a top player in the category Schools. This well-known establishment acts as a one-stop destination servicing customers both local and from other parts of Kutch.

Over the course of its journey, this business has established a firm foothold in it’s industry. I serve in this company as Administartor.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We required a software application that could manage test and fee records efficiently and digitally, and Sapphire's proposed method to exam fee and record management answered our demands in a timely manner.

SOLUTION

How did you select Sapphire Software Solutions and what were the deciding factors?

We were looking for software suppliers with good online reviews, and sapphire fulfilled all of our criteria for a firm with skilled people that could assist with software deployment, and we considered them to be a fantastic match.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Sapphire was recruited to create a unique software system to manage student payments and exam data, as well as student information and attendance.

This technology allows us to quickly access information, and all information is kept electronically, decreasing the risk of human mistake and simplifying a time-consuming operation.

How many people from the Sapphire Software Solutions team worked with you, and what were their positions?

We spoke with a development manager about our requirements, and now we're looking for help from the after-sales team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our company had a tight budget, and sapphire provided a solution that exceeded our expectations while staying inside our budget and meeting our deadline.

Describe their project management style, including communication tools and timeliness.

We initially explained the needs to the development manager, and if any problems arose, our team and theirs engaged in conversations to achieve the best results. Overall, it had been a positive experience.

What did you find most impressive or unique about this company?

They're dedicated to their profession and display up-to-date abilities through their devotion to the product.

Are there any areas for improvement or something they could have done differently?

Our satisfaction with the facilities supplied has been pleasant and really satisfying.

BACKGROUND

Please describe your company and your position there.

I am the Owner of ITCG India.We are one of Gujarat's major IT solution providers, with a presence in Maharashtra as well. We have evolved as a trusted Value Added Partner for a lot of satisfied customers across the above-mentioned territory since our incorporation in 1994.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

Sapphire's measured approach was ideal for our needs, since we needed sophisticated software to hold our customer information that could be seamlessly connected with our Service's digital payment issues.

SOLUTION

How did you select this vendor and what were the deciding factors?

Sapphire matched all of our criteria for a company with highly skilled people who could assist with software implementation and service when we were seeking for software providers with outstanding user reviews, and we found them to be a wonderful match!

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Sapphire was given the duty of creating a single software solution that would link to our payment gateway and allow our current users, mostly firms and institutions, to manage their accounts and payment information. Customers can also make payments online from the convenience of their own homes or from any remote place, saving time by eliminating the need for them to visit the company.

How many people from the vendor's team worked with you, and what were their positions?

We worked with a few developers and a designer to make our software a reality after selling our idea to the marketing team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our company had a specific goal in mind, and sapphire met it while keeping within budget and on schedule.

Describe their project management style, including communication tools and timeliness.

We promptly informed the project management of our objectives, and if any concerns arose, our team and theirs met in private to resolve them. Overall, it has been a pleasant experience.

What did you find most impressive or unique about this company?

Sapphire employees are enthusiastic about their jobs and display cutting-edge abilities throughout their employment.

Are there any areas for improvement or something they could have done differently?

We have noticed a considerable and good impact as a result of the services given.

BACKGROUND

Please describe your company and your position there.

Our firm belief that the “School System “must enable the child to live together in mutual empowerment and create common good for the humanity. With the emergence of globalization, dilution of boundaries is taking place and today’s world calls for partnership, alliances, technological corporation, interdependence and collaboration. Therefore we recognize the challenges of closer involvement in educating the child from macro to the micro linkages, Such an approach involves aspects of quality thinking and develops a Scientific Temper and Positive Attitude .We prepare them on both parameters of life i.e. to work independently as an individual, as well as to work as part of a team. I serve as IT manger here.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

In an ever-changing environment, we needed a platform that could efficiently manage student fee data online and help us modernise, so we turned to Sapphire.

SOLUTION

How did you select this vendor and what were the deciding factors?

We learned about Sapphire from a friend's referral, and when we approached them, their high-level competence and knowledge of our objectives resulted in a successful agreement.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We wanted software that could handle student fee operations including creating receipts and invoicing, as well as allowing students to control their payments digitally. That software was given by Sapphire.

How many people from the vendor's team worked with you, and what were their positions?

We contacted Sapphire with our concept and offered a description to the project manager, and developers assisted in getting the programme up and running, while the designer made a few design tweaks.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Sapphire's team worked 24 hours a day, 7 days a week to deliver the software on time, and it is working as expected. They also support us once the deal has been completed.

Describe their project management style, including communication tools and timeliness.

Because Sapphire was based in the same state as us, we were able to meet on a regular basis to ensure that the project ran well.

What did you find most impressive or unique about this company?

They produced high-quality work while working diligently to achieve our deadline.

Are there any areas for improvement or something they could have done differently?

We've had a lot of fun working with them and want to collaborate on more projects with them in the future.