Name: Ruckus
Address: 240 WEST 37TH STREET, 11TH FLOOR, New York, United States, NY, 10018, US
Telephone: 646-564-3880
Price range: $150 - $199
Rating: 5.0

Expertly Crafted Disruption

Ruckus is a full-service agency that powers game-changing companies and global influencers. Our core strategic engagements in branding, platform design, and campaigns consistently drive greater consumer action and awareness. Boasting a track record that can speak for itself, Ruckus has successfully completed hundreds of projects and been featured on prominent media outlets such as ABC, CNN, CBS, Adweek, The Wall Street Journal, and more. Whether you’re just starting out or evolving your brand, Ruckus will help you grow.

Min project size
$25,000+
Hourly rate
$150 - $199 / hr
Employees
10 - 49
Locations
New York, NY
Year founded
Founded 2005

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Pricing Snapshot

Min. project size $25,000+

Avg. hourly rate $150 - $199 /hr

Rating for cost 4.9 /5

What Clients Have Said

Ruckus provides good value for cost, with project investments ranging from $10,000 to $400,000. Clients appreciate their responsiveness, creativity, and project management, often highlighting timely delivery and effective communication, making them a strong partner for various marketing and branding needs.

This summary is based on verified Clutch reviews.

Most Common Project Size

$50,000 - $199,999 based on 29 reviews

< $49,999 $50,000 - $199,999 $200,000 - $999,999 > $1,000,000

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Ruckus Review Insights

Overall Review Rating

5.0

Quality 5.0
Schedule 5.0
Cost 4.9
Willing to Refer 5.0

Top Mentions

Review Highlights

Proficiency in Web and App Development

Ruckus has demonstrated strong capabilities in web and app development, creating user-friendly and visually appealing digital platforms. Their work on backend and frontend development is well-received, with clients noting improvements in user experience and engagement.
Room for Improvement in Strategy Adjustments

While Ruckus is praised for their initial strategic insights, some clients have noted that the team could improve their ability to adjust strategies mid-project. This suggests a potential area for growth in maintaining flexibility throughout the engagement.
Client-Centric Approach

Ruckus is noted for their client-focused methodology, taking the time to understand business needs and goals. They maintain open communication and involve clients in the creative process, ensuring that the outcomes are tailored to specific requirements.
Successful Digital Marketing Campaigns

Ruckus has successfully executed digital marketing campaigns that significantly enhance client visibility and engagement. Their strategic use of SEO, PPC, and social media management has led to increased web traffic and customer interaction.
Effective Project Management

Clients commend Ruckus for their organized project management and ability to meet tight deadlines. Their structured approach, transparent communication, and adaptability have been crucial in delivering projects on time and within budget, even in fast-paced environments.
Positive Impact on Client Sales and Engagement

Ruckus's involvement in marketing and branding projects has often resulted in tangible improvements in sales and customer engagement. Clients have reported increased traffic, social media interaction, and overall brand visibility as a result of their work.

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Ruckus Reviews

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Branding
$200,000 to $999,999

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their responsiveness really impressed the hell out of me."

May 29, 2015

CEO, Bentley Labs

Brian Fitzpatrick

Other industries
New York City, New York
51-200 Employees
Phone Interview
Verified

Ruckus researched and launched a marketing campaign, targeting a new, younger audience for a pre-existing product.

Ruckus listened carefully and showed a great deal of enthusiasm for this project from the very beginning. Their team’s thorough research has increased the potential reach and impact of this campaign and opened doors to new markets for the product.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please describe your company.

Bentley Labs formulates and manufactures personal care products, primarily cosmetics, and over-the-counter drug products, for a variety of leading brand marketers as well as niche brand marketers who serve the industry.

What is your role and responsibilities?

I'm the owner and CEO.

OPPORTUNITY / CHALLENGE

What was your goal for working with Ruckus?

We had a product that we were taking to market. While our take on the product is new, the product type has been in the marketplace for a long time, and we were looking for a new way to position it. Think of it as a technology that's been out there, it's been around, people have used it, but the company that launched the technology had a particular target audience, and they never evolved that. We were looking for a new audience, and obviously a new marketing strategy to attract them.

SOLUTION

Please describe the scope of their work.

They provided a couple of services. One was to educate us on internet marketing, how it works, what has proven to be successful, what hasn't, what business models work really well, and why. So, that was one big portion of the services they provided. The other was conducting the market research, and coming back to us with a plan for a different way to market our product, to a different target audience, to give us that uniqueness. Everybody was marketing the product to 40-to-50-year-olds. Nobody was thinking of the younger generation who are much more in tune with appearance and personal care products.

We worked on this for about five months, and we were just blown away by what they did for us. The results of their research and their recommendations are just now coming to fruition, but they really exceeded our expectations.

Can you give a sense of the size of the initiative?

We've planned three phases for this project. The initial phase was probably less than $30,000. As we move forward through the project, this should run in the $200,000 to $500,000 range

RESULTS & FEEDBACK

What were the results of the project?

We haven't yet executed the marketing model that they've built for us yet, but in the short term, their recommendations have caused us to go out and look for strategic marketing partners to team up with, particularly ones who concentrate on internet marketing to the younger generation. We had no meaningful experience with digital marketing, but we're really excited at the doors that are opening up, and the potential impact and reach of our campaign.

Do you have any statistics or metrics on the project?

It's too soon to talk metrics, but I feel good about what we're seeing.

Is there anything unique or special about Ruckus that really makes them stand out?

They listened really carefully to us, and that impressed me. They're a young group, and I thought they might come in and act like they knew it all. But, they didn't. They also showed a lot of enthusiasm for the product and the category, and that was really important. It wasn't just a project to them. You could feel that they were totally jazzed about going to work on this kind of a product in that kind of marketplace. What it said to me was, before we even were done with the initial meeting, they were already thinking about how this could be done. Even in those initial RFP [request for proposal] meetings, they were coming up with amazing ideas for us.

Looking back on the work so far, is there any area that you think they could improve upon or something that you might do differently?

Honestly, I didn't. Their responsiveness really impressed the hell out of me. I recommend them to any of my customers that I deal with now. I really like their energy. As a young entrepreneurial firm trying to break in, these guys show a ton of promise. They're going places.

RATINGS

5.0

Branding Social Media Marketing Video Production
Confidential
Oct. 2022 - Mar. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They always came prepared for meetings and had amazing ideas."

Apr 18, 2023

Marketing Assistant, Food & Beverage Company

Anonymous

Other industries
Fairfield, New Jersey
201-500 Employees
Online Review
Verified

Ruckus was hired by a food and beverage company to provide digital marketing services and increase their brand awareness. The team made a commercial and helped with emails, B2B content, and blog content.

Ruckus created a successful commercial that generated many clicks. The team's email content effectively engaged users and generated traffic for the client's website. Ruckus delivered items on time and implemented the client's feedback.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Marketing Assistant of (a/an) Food & Beverages

Describe what your company does in a single sentence.

Four generations of cheese experts experienced in specialty cheese making, importing, and processing.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ruckus to accomplish?

Drive awareness to our brands

SOLUTION

How did you find Ruckus?

Referral

Why did you select Ruckus over others?

High ratings, Pricing fit our budget, Great culture fit, Good value for cost, Referred to me, Company values aligned

What was the size of Ruckus’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We had the pleasure to work with the Ruckus Studio team and within the scope of work we made a Cello commercial. We also worked with the Ruckus agency and they did a plethora of work for us including emails, B2B work/ content, and blog content.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Regarding the Cello Cheese commercial, it came out overly successful and had many clicks. With emails the content that was made had users going to our website and really engaged with the email blasts.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always delivered projects on time and took notes with improvements we would need to be made.

What was your primary form of communication with Ruckus?

Virtual Meeting, Email or Messaging App

What did you find most impressive or unique about this company?

The overall Ruckus team were always pleasant to work with. They always came prepared for meetings and had amazing ideas.

Are there any areas for improvement or something Ruckus could have done differently?

None.

RATINGS

5.0

Branding Ecommerce Marketing Email Marketing Search Engine Optimization
$10,000 to $49,999
July 2022 - July 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 4.5

"Projects were delivered on time, and responses were always prompt."

Mar 31, 2023

Executive, Children's Museum & Zoo

Anonymous

Education
Los Angeles, California
11-50 Employees
Online Review
Verified

Ruckus has provided digital ads services for a museum and zoo. The team has been responsible for four paid ad campaigns, which include the design, campaign setup, launch, monitoring, and reporting.

Thanks to Ruckus, ticket sales, site traffic, and donations have increased significantly. They've completed deliverables on time and responded promptly to concerns. Although the client would have appreciated more visibility around data and reporting, they've been satisfied with the services overall.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am an executive at (a/an) Education

Describe what your company does in a single sentence.

Children's museum and zoo

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ruckus to accomplish?

Drive more awareness
Drive visitors
Drive donations

SOLUTION

How did you find Ruckus?

Referral, Other

Why did you select Ruckus over others?

Pricing first our budget
Company values aligned

What was the size of Ruckus’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work encompassed 4 paid digital ad campaigns across social media and SEM. Each campaign included design, campaign setup/launch, monitoring, and reports.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Ticket sales
new website traffic
donations

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Projects were delivered on time, and responses were always prompt.

What was your primary form of communication with Ruckus?

Virtual Meeting

What did you find most impressive or unique about this company?

The sizeable team that was supporting our account compared with the size of our budget/spend.

Are there any areas for improvement or something Ruckus could have done differently?

I would have liked more planning and visibility around data and reporting. I often times find that I had to provide follow up questions dig deeper into campaign learning (both good and bad). Would have appreciated more time before launch to plan and set goals/targets.

RATINGS

5.0

Content Marketing Digital Strategy Graphic Design Social Media Marketing Web Design
Confidential
July 2022 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The Ruckus team is responsive and efficient."

Mar 14, 2023

Brand Manager, Healthcare Group

Anonymous

Other industries
Cary, North Carolina
11-50 Employees
Online Review
Verified

Ruckus provides digital strategies for a healthcare group to optimize their social presence. They help improve the company's brand assets, creative materials, and community management.

Thanks to Ruckus, the company has better social media engagement and management. The team completes all tasks on time and within budget. They collaborate and engage effectively through virtual meetings. Customers can expect reliability and a high level of creativity from Ruckus.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Brand Manager of (a/an) Consumer Products

Describe what your company does in a single sentence.

We are an international healthcare group. Our purpose is to improve the lives of consumers and patients, through making available a range of clinically valuable healthcare products. We employ more than 250 people based in locations across Europe, North America, and the Asia Pacific region.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Ruckus to accomplish?

Optimize social presence for key consumer brands.

SOLUTION

How did you find Ruckus?

Referral

Why did you select Ruckus over others?

Great culture fit
Referred to me
Company values aligned

What was the size of Ruckus’s team?

Describe the scope of work in detail. Please include a summary of key deliverables.

Optimize social media presence for key consumer brands including strategy and asset development + community management.
Creative agency of record
Email strategy development and deployment
Ongoing creative development

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increase in social followings
Other KPIs for social, CRM

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Ruckus team is responsive and efficient - projects are delivered on-time or early and usually under budget. The team is highly engaged and extremely creative - not to mention, just good people!

What was your primary form of communication with Ruckus?

Virtual Meeting

What did you find most impressive or unique about this company?

Responsiveness
attention to detail

Are there any areas for improvement or something Ruckus could have done differently?

Nothing

RATINGS

5.0

Web Design
$10,000 to $49,999
June - Nov. 2018

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The workflow was very effective and efficient."

May 19, 2020

Founder, Asset Management Firm

Anonymous

Financial services
New York City, New York
11-50 Employees
Online Review
Verified

Ruckus was responsible for building the website of an asset management firm. The platform would ideally be informative, showcase the client's portfolio, and serve as a marketing tool to convert prospects.

Ruckus successfully developed a well-functioning website that's already resulted in great inbound traffic for the client. Their work drastically improved the client's digital presence and discoverability. The team maintained an effective and efficient workflow and was always available to assist.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I work for an asset management firm an I help source new investments and manage our existing portfolio of companies

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ruckus?

To build a new website for our firm

What were your goals for this project?

Have a platform that helps our partners learn more about us and also as a general marketing tool to prospective companies seeking capital

SOLUTION

How did you select this vendor?

Extensive review and interview of other alternatives

Describe the project in detail.

Full website describing all activities of our firm

What was the team composition?

Project manager, designer, writer and developer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The website meaningfully increased inbound traffic from entrepreneurs and also discoverability of our firm within industry searches and research etc.

How effective was the workflow between your team and theirs?

The workflow was very effective and efficient

What did you find most impressive about this company?

Accessibility

Are there any areas for improvement?

RATINGS

5.0

"great team"

Web Development
$10,000 to $49,999
Apr. 2018 - Jan. 2019

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their custom service throughout the design phase was excellent."

Apr 23, 2020

Social Impact, Admiral Capital Group

David Robinson Jr.

Financial services
New York, United States
1-10 Employees
Online Review
Verified

Ruckus completed a website redesign for a real estate and private equity firm. They conducted a branding process that they then used to design a new website.

The website designed by Ruckus was well-received and is very slick and clean with strong optimization. The team was very proactive with their project management and was responsive as well. They continuously worked hard to keep the project moving forward.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Admiral Capital Group is a private equity and real estate firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Ruckus?

Website redesign.

What were your goals for this project?

Needed a modern website that was mobile responsive.

SOLUTION

How did you select this vendor?

Ran an RFP process with multiple firms.

Describe the project and the services they provided in detail.

They conducted a branding process which then was used to design a new website for our group.

What was the team composition?

Project team consisted of a sales person, account manager and web development team.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Very slick, clean new website with strong SEO.

How was project management arranged and how effective was it?

They were very proactive and responsive. Worked hard to push the project forward.

What did you find most impressive about this company?

Their custom service throughout the design phase was excellent.

Are there any areas for improvement?

None.

RATINGS

5.0

Showing 31-36 of 36 Reviews

Locations (2)

240 WEST 37TH STREET, 11TH FLOOR New York, NY, United States 10018

31 - 40

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Expertly Crafted Disruption

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Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

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Highly Rated Similar Providers

Reviews

Ruckus Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Proficiency in Web and App Development

Room for Improvement in Strategy Adjustments

Client-Centric Approach

Successful Digital Marketing Campaigns

Effective Project Management

Positive Impact on Client Sales and Engagement

Reviews mentioning:

Ruckus Reviews

Marketing & Advertising for Cosmetics & Drug Producer

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Digital Marketing Services for Feed & Beverage Co

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Digital Ads Campaign for Museum & Zoo

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Digital Strategy for Healthcare Group

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Web Design for Asset Management Firm

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Website Redesign for Real Estate & Private Equity Firm

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

Location

Locations (2)

Contact

Connections

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