RebelDot

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Compleye.io, a platform that automates compliance processes.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with RebelDot?

In our area, getting a well-functioning development team and keeping them is challenging. I had trouble finding my own team, so I chose to work with RebelDot to go over the entire development process of our platform, from UI/UX design to production.

SOLUTION

What was the scope of their involvement?

RebelDot provides us with an outsourced development team, DevOps, and cybersecurity services. First, we did the platform design from scratch. We had many sessions with the UX designer and some developers to create the design basics, working together with graphic designers. From that process, we came up with the first design of the platform. 

Then, RebelDot built a dedicated development team of three people. They’ve built the entire platform and are still working on it currently. Additionally, they’ve assessed the cloud server environment. 

What is the team composition?

We work with 3 dedicated developers and an UX/UI designer - the team is managed by a delivery manager. We have hired also an IT Architect to assess our Cloud environment and improvements are being implemented by one of the developers.

How did you come to work with RebelDot?

Our company is part of a venture capital firm, and RebelDot is one of the development partners of that firm. We had to pick between three options, and we chose RebelDot because we felt they were very dedicated. They’re an independent and established company that’s also ISO 27001 and ISO 9001 certified, which was really important for us because we needed that certification.

How much have you invested with them?

On average, we pay them €20,000 (approximately $21,000 USD) a month. We’ve spent around €360,000 (approximately $379,000 USD) with them.

What is the status of this engagement?

We started working together in December 2020, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We measure success based on a couple of aspects; one metric is how fast they can develop. When we started, I needed the platform live as soon as possible, and RebelDot worked with me to deliver an MVP in the best way possible. Another aspect we look at is the code quality, so I requested an external code review, and the reviewer was very impressed with RebelDot’s quality. 

We also look at customer feedback about the design and how our users are experiencing the platform’s usability. When I show demos to potential customers, they always say the platform looks clean and beautiful. Overall, the whole UX is good. The number of bugs is also very minor. 

Last year, our CTO and I tried to set up our own development team again. However, it was still difficult to find good resources, especially with our scaling challenges. Ultimately, we realized we wanted to find developers like RebelDot’s, so I decided to keep our current setup as a permanent solution. They make a proper selection to ensure new resources fit the existing team and who feel like our own teammates. Working with RebelDot is like having our development team without worrying about recruitment, knowledge, and expertise, which is unique. The team can deliver and add temporary resources if needed. 

How did RebelDot perform from a project management standpoint?

Our company works 100% online, and our team is spread all over Europe, so there isn’t much difference between our team and RebelDot’s. I can call the delivery manager anytime, and our product owner is in daily contact with our internal team. We don’t feel like they’re external; they feel like our own team. 

We have Slack for daily communication, Microsoft Teams for video calls, and we also use email. Occasionally, we visit them, or they come to our office. 

What did you find most impressive about them?

I’m impressed by RebelDot’s code quality, and I’m very proud of the code review results. If I ever decide to take my IP and work with another company, the platform is of such quality that anybody can work with it — it’s well-documented and neatly encoded. 

In addition, the team is very critical of their own work. When they assessed our cloud environment, they came up with many improvements we can implement on our platform. 

Are there any areas they could improve?

I can’t think of anything they need to improve. They could move their office to the Netherlands — that would be awesome! 

Do you have any advice for potential customers?

You can hire a developer and assign them to your team, but you won’t get the commitment a team would provide. If you’re a company in Western Europe with a project, define the scope so that an entire team from RebelDot can work on it. They have people from different disciplines, like back- and frontend development, DevOps, and UI/UX design; the more they can do with a holistic approach, the better quality and value for money you’ll get.

BACKGROUND

Please describe your company and your position there.

carecircle.org is the world's first, independent and truly global healthcare community and platform for consumers to share experiences, write stories, engage with each other, journal their health using WHO standards and connect on their terms with the healthcare ecosystem. carecircle.org is hyper scalable, has the best data privacy in the world and is available in 158 countries on web, Apple and Android. I am the CEO and Founder.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire RebelDot?

RebelDot have been responsible for building carecircle.org with a focus on frontend development on the web, web mobile and native mobile - and covering supporting the design, frontend dev, testing.

SOLUTION

How did you select this vendor and what were the deciding factors?

RebelDot produced a very credible and well thought through response to our RfP - and moreover, when we interviewed them they just had the right attitude, passion for the carecircle.org mission and product vision.

As carecircle.org also had a number of very senior designers, architects and agile software delivery people involved, it was important to be able to work in a multi-company, multi-national setup with the ambition to build a platform which will have global importance in healthcare.

As carecircle.org is based on Microsoft Azure and uses leading edge technology, they had to bring .NET / Azure PasS skills to the table as well as frontend developer skills and were very much able to do this.

Describe the project in detail and walk through the stages of the project.

The project run using Azure DevOps with Scrum being used. Prior to starting there was already advanced designs, design language and wireframes in Figma where we subsequently evolved. The workflow was already in existence with a backend Azure Functions architecture. We therefore started with coding frontend with a multi-disciplinary team initially working on the responsive web format and subsequently moving to native mobile, taking the product forward as a mobile-first.

A CI/CD pipeline with automated testing was also used so that agile development best practices were being used, a Minimum Loveable Product being delivered at the beginning of December which was then evolved subsequently based on early adopter user feedback. The project is now moving forward into the next phase with a significant product pipeline and user numbers are starting to scale rapidly, globally so user feedback will be integrated continually.

How many resources from the vendor's team worked with you, and what were their positions?

There have been up to 10 people from RebelDot working on the project, combined with approximately 15 people working for carecircle (not all in design, development, technology but also legal and compliance, marketing and operations)

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

One of the leading advertising and marketing executives in Europe (the chief creative officer of one of the top 5 advertising and media studios in the world) said that this is one of the best app experiences he has ever seen in a 25 year career - credit to the teamwork of carecircle.org and RebelDot on this amazing product.

Equally, Microsoft has recognised the quality of the architecture by bringing carecircle.org into its prestigious Pegasus program. This product, front to back, is world class. And the users love it and are coming in droves!

How effective was the workflow between your team and theirs?

Amazing. There is a very special culture at RebelDot - they care about quality, they are passionate about doing good, they are fun and fair to work with. They are a perfect fit for carecircle.org

What did you find most impressive or unique about this company?

The quality of the people and the empathy of the culture are pretty impressive.

Are there any areas for improvement or something they could have done differently?

Honestly, in 30 years, this is the best external team I have ever worked with.

BACKGROUND

Please describe your company and your position there.

I am the founder of a geolocation-based social network. The product is still in the works which is why, now, I cannot provide much background to it.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire RebelDot, and what were your goals?

Having only 2 more people on my side, I wanted to find a dedicated team that could provide tech support and help us with developing the idea. Much like onboarding a CTO and his team.

SOLUTION

How did you select this vendor and what were the deciding factors?

RebelDot’s dedication made possible the development of a successful MVP which flawlessly encapsulates the core concept of our app. Ever since the very first discovery workshop, seeing them asking some questions that I haven’t even thought of addressing made me realize that they were going to treat my digital product idea as it was their own. Their communication was impressive throughout the entire process which helped cultivate a productive and collaborative workflow.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Shortly after the initial discovery workshop, the Delivery Manager set up a bespoke team to fit the project needs. Having previously working with startups, RebelDot took on the responsibility to cover all the necessary aspects, from designing the personas and initial wireframes, to developing the front and backend of the app, testing it and, of course, optimizing it based on the feedback gathered from the iterative MVP launches.

How many people from the vendor's team worked with you, and what were their positions?

• 1 Delivery Manager
• 1 Senior Software Engineer
• 1 QA
• 1 Product Designer
• 1 Mid Software Developer
• 1 Junior Software Developer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They understood right away that a lot of the potential success of this platform had to do with timing, which is why they designated a tech stack to save us time, while ensuring that the app looked and worked great. It was also comforting to have them disagree with some of my opinions I had in regards to the product. I had a whole bunch of features in mind, but they took their time to carefully prioritise the features of the digital product.

Describe their project management style, including communication tools and timeliness.

At the beginning of the project, we defined processes, templates, and communication platforms we would use, so we’re in constant synchronization. We use Jira and we have daily standup meetings where everyone is actively engaged without wasting too much time in meetings. So far, so good. They haven’t missed a deadline and I honestly feel like working with my own team and not an external agency.

What did you find most impressive or unique about this company?

Their versatility, agile way of working and genuine willingness to find the best solutions for your project. I knew they have been developing digital products for over 15 industries, which is why I wasn’t surprised by how quickly they can adapt to new situations. What did surprise me though was seeing how even a Junior would take the lead and speak up in meetings when a potentially great idea would arise.

It’s really not hard to see when someone is genuinely interested in your idea. The difference was that, as passionate as they were, they weren’t emotionally invested in the product, which was great because it was easier for them to declutter it and bring to life a more clear and appealing version of what I had in mind.

Are there any areas for improvement or something they could have done differently?

I cannot think of any right now.. I am satisfied with the results so far and am excited to see how the final product will look like.

BACKGROUND

Introduce your business and what you do there.

I’m the CPO and co-founder of a universal addressing and naming platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with RebelDot?

We needed them to support us in developing our applications.

SOLUTION

What was the scope of their involvement?

We’ve onboarded RebelDot’s IT resources to design and develop our mobile application and its browser version. Their developers and testers have initially met with us to help us assess prototypes and map out step-by-step plans and strategies that can further the development of these platforms. 

We’ve created a mobile app that’s made available both in iOS and Android and its browser version, which serves as a consumer website. RebelDot has used tools such as JavaScript and React Native to generate our cross-platform.

What is the team composition?

We work with 5–6 people from their team, including developers, designers, and a project manager.

How did you come to work with RebelDot?

We found them to be a trustworthy team that had a reliable background when it came to helping startups. It was important for us to hire a partner who could develop our products quickly for our business to take off.

How much have you invested with them?

We’ve spent around €250,000–€500,000 (approximately $303,000–$606,000 USD) so far.

What is the status of this engagement?

The project started in June 2019, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

RebelDot has been delivering results that ultimately help the core of our business. They’re a very active team that’s always willing to explore different ways to help our humble company.

How did RebelDot perform from a project management standpoint?

We have regular meetings via Microsoft Teams wherein they present Scrum Boards and update us with task divisions and two week’s worth of project plans. We all work together to process the entire project, and it’s been so effective that there seems to be no difference between RebelDot and our internal team.

What did you find most impressive about them?

RebelDot shows dedication to helping us develop our products, and we highly value them for that. Additionally, they’re always open to suggestions and applying what they learn from our feedback for the betterment of their deliverables.

Are there any areas they could improve?

In the future, they could consider the option of having a wider variety of project elements such as languages and mapping specialties.

Do you have any advice for potential customers?

Be sure to communicate your goals quickly. It’s also important to maintain a close working relationship with RebelDot’s team for you to make the most of your engagement.

BACKGROUND

Introduce your business and what you do there.

I’m a senior technical recruiter in the engineering department of an American-owned multinational recruitment and staffing agency.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with RebelDot?

We needed to design the UI/UX of a website and Android and iOS apps for a client, so we’re working with RebelDot.

SOLUTION

What was the scope of their involvement?

RebelDot provides the technical expertise and works as our strategic partner in addressing the needs of my company’s client. We are on a staff augmentation arrangement and RebelDot supplies the right technical resources to tackle the different needs of our clients. The first project they did with us was frontend development for a cross-platform mobile application. 

What is the team composition?

We work with more than 15 people from the team. They consist of front- and backend developers, full stack developers, QA and test automation professionals, UI/UX designers, and product designers. At some stage, there was also an architect involved.

How did you come to work with RebelDot?

We found out about RebelDot by word of mouth. We decided to hire them and found the quality of their service to be exceptional, so we’ve since continued our partnership.

How much have you invested with them?

We’ve invested around €500,000 (approximately $601,000 USD).

What is the status of this engagement?

Our partnership is ongoing. Rebeldot has been working on projects for our customers since May 2018. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The services they’ve provided are second to none. Our client for the first project said that our output with RebelDot was one of their most outstanding and successful projects that year. The team has given good value for our money.

How did RebelDot perform from a project management standpoint?

For project management, RebelDot uses Jira with a Subversion kit. We mostly communicate through Slack.

What did you find most impressive about them?

Their overall service is impressive. The quality of their work, the speed of their reaction, and the value they bring to our clients are the reasons we’ve continued to work with them since that first project. The team is flexible and has the ability to scale up or down as needed. 

Are there any areas they could improve?

There’s nothing that comes to mind. Everything can be done better by everyone at all times, but I don’t feel that any area of their service has been lacking in quality.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing and communications manager for E-INFRA Nova Power and Gas. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with RebelDot?

We sought a partner to create the UI/UX for both our web and mobile products.

SOLUTION

What was the scope of their involvement?

RebelDot built our mobile app using React and designed all its interfaces. Their team pulled information from our CRM and certain APIs into the platform, which allows users to access their utility services such as bills. They managed all of the graphic design for our website during our rebranding initiative too.

What is the team composition?

We worked with roughly seven members of the RebelDot team, which included a project manager. Their team was split into two: one worked on the mobile app and the other on the website.

How did you come to work with RebelDot?

We found RebelDot through a recommendation. As they had a good reputation, we felt confident that they could deliver what we needed.

How much have you invested with them?

So far, we’ve spent €42,000 (approximately $51,000 USD) on their services.

What is the status of this engagement?

We began working together in August 2020, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Our customers reacted positively to the app. The first week after it launched, it had more than 1,000 downloads. We’re pleased with their work and plan to continue working with them for a long time.

How did RebelDot perform from a project management standpoint?

We have weekly calls during which RebelDot provides updates. Their team’s available, responsive, and organized. They stay on top of their responsibilities throughout each sprint to meet our deadlines. Their team exceeds our expectations.

What did you find most impressive about them?

They quickly understood our business. We’re impressed by their team’s organization, which is better than our experiences with previous vendors.

Are there any areas they could improve?

No, I don’t think so. In the beginning, we had an issue with a team member that was addressed.

Do you have any advice for potential customers?

Trust their advice because the RebelDot team knows what it's talking about.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder and CEO of Eventmix. We used to provide technology for livestreaming music festivals, and now we’re pivoting to livestreaming any type of event.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with RebelDot?

I used to work with an internal team, but it’s hard to keep an in-house team as a startup. I decided to look for an external team that could handle the technology side.

SOLUTION

What was the scope of their involvement?

They set up a team for us that provides a variety of services. Their services cover anything you’d need to build a tech startup: project management, front- and backend development, mobile app development, and testing. We’re working with React Native and Firebase. I provide them with the specs and wireframes that I make.

What is the team composition?

There are nine people.

How did you come to work with RebelDot?

I searched for different companies and learned about RebelDot because they were working on a project for somebody that I knew. I decided to go with them because I liked their approach, and it seemed like they were very professional.

How much have you invested with them?

We’ve spent €30,000 (approximately $33,600 USD). I’m expecting the whole project to be over €250,000 (approximately $280,200 USD). 

What is the status of this engagement?

We started working together in March 2020. We will probably finish the product around September, and then I intend to continue working with them.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve been working very closely. At one point during the working process, I got our first customer for our new startup. I asked RebelDot to change the roadmap so that we could accommodate this customer and bring the solution to them, even if it was in manual mode, so that they could livestream their event. Even though this was unexpected, they reacted very quickly, and we were able to put the tickets on sale for that event very quickly. The event is being livestreamed now, and everything is running very smoothly. They managed to adapt really quickly to an unexpected change in the roadmap. I’m very pleased with them.

How did RebelDot perform from a project management standpoint?

Project management is great. We have daily standup meetings. I feel like I’m working with my own team. We use Jira for everything related to project management, and it works really well. They meet deadlines. I have no complaints.

What did you find most impressive about them?

Their experience with other projects is a strength for them because it’s clear that they’ve dealt with different situations and problems in the past. They know how to deal with them quickly. Another strength is their ability to be adaptable to new situations and to solve problems very quickly.

Are there any areas they could improve?

I’m very satisfied with their work. I compare working with them to having a team in-house. I’ve been surprised that I’ve had such a good experience with them.

Do you have any advice for potential customers?

Be as open as possible, because they’re very transparent themselves. They will be honest if they can or can’t do something. They’re pretty flexible.

BACKGROUND

Introduce your business and what you do there.

I’m the head of engineering at BlueZone Systems.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with RebelDot?

We hired them to work with us on a SaaS product. We acquired the IP from a different organization and RebelDot had built the original version of the product.

SOLUTION

What was the scope of their involvement?

RebelDot is working with us on an ASP.NET backend and HTML, CSS, and Angular.js frontend for the product. They’re helping us make changes to the platform, which was designed for salespeople to track and set goals for their daily activities. Users can either enter their goals manually or automatically pull them from Salesforce.

What is the team composition?

We’ve worked with a total of four developers, never more than two at a time. 

How did you come to work with RebelDot?

They were recommended to us by the previous organization that owned the IP of the product. 

How much have you invested with them?

We’ve spent $90,000 so far. 

What is the status of this engagement?

The engagement began in May 2019, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Over my career, I’ve done a lot of work with offshore development teams, and it’s often been a frustrating experience. However, with RebelDot’s team, it’s been a much better experience. The frontend developer is top-notch.

I’m able to collaborate with the team and give them specs that they then turn into great results. They’re very detailed. 

How did RebelDot perform from a project management standpoint?

We use Zoho for project management. We also have web meetings and use video-conferencing. 

What did you find most impressive about them?

RebelDot has been very professional and responsive all around, especially their more senior teammates. They always provide us with immediate feedback and accurate numbers. The team is also good at recruiting talent.

Are there any areas they could improve?

As an organization, there’s nothing they could improve on. However, one of the mid-level developers we worked with could’ve done better. We're not working with him anymore. 

Do you have any advice for potential customers?

Start with understanding the work that you want as well as your customers. Provide the engineers with a clear direction. Be ready to work with offshore developers, and make sure you’re getting good-quality developers out of the engagement.

BACKGROUND

Please describe your company and your position there.

I am the CEO of The Private Investment Group and Founder of The Bridge - A private investor app.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire RebelDot?

Our goal was to create an application that would allow investors around the world to connect with projects seeking investment. We needed Rebeldot to help with full app development including UI/UK

What were your goals for this project?

We needed to have the app ready for the start of 2020 and to have a top quality user experiance.

SOLUTION

How did you select this vendor?

We spoke with a number of companies but Rebeldot were by far the best choice when it came to realistic time frames, cost and end result.

Describe the project in detail.

Once we agreed terms we began with full briefing meetings and also to meet all members of the team. This was followed by in depth UI/UK meetings to establish the goals. After this the back end and front end teams would do their respective roles in the process and we had a constant flow of feedback and information.

What was the team composition?

We had a UI/UX Expert, Back End and Front End developers as well as an excellent project manager over seeing the whole project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The end result has beaten even our own expectations. We were delighted with the outcome but to be honest this was expected as we were kept so involved throughout the process it was clear from very early on it was the correct decision.

How effective was the workflow between your team and theirs?

Excellent - there was a non stop flow of updates from all members of the team.

What did you find most impressive about this company?

Their communication, quality, scheduling, and honesty stood out. At no point were there any concerns over not being on time, our own ideas were listened to and implemented even during the process.

Are there any areas for improvement?

To be honest I dont feel there is any obvious area that needs improvement. Very happy customer.

BACKGROUND

Introduce your business and what you do there.

I am the CTO of Pivot Sports, a startup in the data analytics space with a SaaS product in the marketplace. We target sports entities and help them understand their client base through monitoring and better engaging with their users.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with RebelDot?

We needed help with web development for our sports fan analytics tool.

SOLUTION

What was the scope of their involvement?

Our platform is web-based and has a web portal for login. I was leading the project from the technology front, and we chose some open source technology for the big data work, such as Scala and Scala for machine learning. We used C# for recording all the data, Angular for the frontend of the web portal, and different technologies such as JavaScript for the charting.

There were many challenges on both the technical and business sides. RebelDot provided us with exposure in terms of the resources that we needed and the ability to upscale or downscale based on our needs and requirements. Being flexible in that capacity gave us more options to explore new things and try new ideas without having a fixed cost base.

We had a clear idea of what we wanted to build as a product. We didn’t understand what tech stack to use, what technology processes to use, or how we would shape the team as well as the size of the team. As part of that, we did initial workshops with RebelDot so that we were clear on the requirements and team size. It gave us more flexibility to move ahead.

Initially, we worked with them to come up with a rough structure of what the framework would look like in terms of the technology stack. Following that, we decided what we wanted for each sprint.

What is the team composition?

We worked with three or four people to begin with, with as many five or six at some points. We are now working with a team of two people with the option to scale up when needed.

How did you come to work with RebelDot?

We wanted someone who would be actively involved in the process and product design, as well as the product roadmap. We also wanted someone who would take a keen interest in understanding the successes and failures of our company. We wanted to make sure they were in the same time zone, that they understood the terminology we were using, and that they were in tune on the business side of things. Those expectations made us choose RebelDot.

How much have you invested in them?

We have spent around £350,000 Pounds (Approximately $432,824 USD).

What is the status of this engagement?

We began working with them in April 2017 and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Some of their resources were really exceptional. They participated in the whole process, were very responsive to any problems, and were also dedicated to the solution. On top of that, they have a commitment and honesty towards their work beyond anything I’ve seen before.

We work closely with them as a tech partner rather than a third-party vendor, and we lead most of the initiatives. Our time investment was mainly ensuring that there was a need in the market for what we were building and that the market was ready for it, especially as we were targeting sports entities. They aren’t on the forefront when it comes to digital awareness.

How did RebelDot perform from a project management standpoint?

We worked in agile methodology, where we had two-week sprints. We had a daily standup meeting and communicated through Skype, Slack, email, and phone calls.

I visited RebelDot every couple of months and I’ve had good interactions with the team. I treated the team as if they were my own internal team. I got to know the people working there, which was good. With other teams, there were some delays with the product design or wireframes, whereas RebelDot was always spot on. They were very proactive in understanding what could be done. From that point of view, I was very impressed.

What did you find most impressive about them?

They are a specialist boutique of resources. They are not built like major firms, but they have special skills they can bring to the table. They are more focused and provide more value for your money compared to other outsourced firms. They are a bit pricey, but when you compare that to what they give you, it balances out. I generally had a very good experience working with them and would recommend them to anyone.

Are there any areas they could improve?

It would be good if they had more medium-to-senior resources within the team so that the output doesn’t slow down.

Do you have any advice for potential customers?

Visit them in their country and see what they are capable of doing. Treat them as you would your internal team and have daily catch-up sessions and meetings every week or two so that you stay in touch.