Reap Agency Reviews (10), Pricing, Services & Verified Ratings

Shopify Plus Agency in London

Reap Agency is here to help you develop a successful e-commerce website. We understand the importance of developing a website that is tailored to your business needs, boosting your ROI, and driving more leads and conversions.

Min project size
$1,000+
Hourly rate
$25 - $49 / hr
Employees
10 - 49
Year founded
Founded 2016

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Pricing Snapshot

Min. project size $1,000+

Avg. hourly rate $25 - $49 /hr

Rating for cost 4.6 /5

What Clients Have Said

Reap Agency offers good value for cost, with high ratings for their work. Clients noted satisfactory pricing that fit budgets, timely deliveries, and effective communication. However, one review highlighted a negative experience, indicating potential inconsistencies in service quality.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 7 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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Reap Agency Review Insights

Overall Review Rating

4.6

Quality 4.6
Schedule 4.6
Cost 4.6
Willing to Refer 4.2

Top Mentions

Review Highlights

Timely Delivery and Support

An eyewear company noted that Reap Agency successfully completed phases of their web design project on time and provided ongoing support, highlighting the team's availability and willingness to assist even after project completion.
High Conversion Rate Achievements

A creative growth agency reported that Reap Agency designed beautiful, fast, and responsive websites, increasing conversion rates by 65%. The team was responsive and provided regular updates, contributing to increased client profits.
Successful Shopify Customization

A clothing e-commerce business praised Reap Agency for completing their Shopify site customization on time with minimal revisions. The team was commended for their pixel precision and ability to understand and resolve minor issues.
Poor Performance on Shopify Optimization

One review highlights a complete failure in delivering Shopify optimization, SEO, and social media marketing services. The client was left dissatisfied due to unprofessionalism and lack of delivery, ultimately leading to a negative experience.
Expertise in Shopify Theme Fixes

An e-cigarette company lauded Reap Agency for fixing Shopify theme issues promptly while maintaining store uptime. The team was knowledgeable, responsive, and provided excellent turnaround times on questions and feedback.
Consistent and Reliable Communication

An eyewear company emphasized Reap Agency's consistent communication and timely delivery. The team was open to making changes and exceeded expectations, making the collaboration smooth and successful.

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Search Engine Optimization Social Media Marketing
Confidential
Nov. - Dec. 2023

0.5

Quality: 0.5

Schedule: 0.5

Cost: 0.5

Willing to Refer: 1.0

"They need to be closed down."

Nov 29, 2023

Artist & Director, Art Studio

Anonymous

Arts, entertainment & music
London, England
1-10 Employees
Online Review
Verified

Reap Agency optimized a Shopify website for an art studio. The team also provided the client with SEO and social media marketing services.

Reap Agency failed to deliver the project, falling short of the client's expectations. They demonstrated a poor level of professionalism and competence. They also gave fake promises to the client and eventually blocked them. The client is displeased with the engagement.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Artist / Director of an Art Studio

Describe what your company does in a single sentence.

Art Studio/Gallery

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Reap Agency to accomplish?

Shopify website optimization
Social Media marketing

SOLUTION

How did you find Reap Agency?

Online Search

Why did you select Reap Agency over others?

Other

Describe the scope of work in detail. Please include a summary of key deliverables.

SSearch engine optimization + Social Media marketing

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Absolutely nothing. I was taken for a ride. They delivered nothing and took all my money and have hence blocked me. Unprofessional, incompetant, and dodgy as hell. Do not use this company!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They did not deliver anything, and kept fobbing me off with 'we will start tomorrow'. That tomorrow never came.

What was your primary form of communication with Reap Agency?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Nothing

Are there any areas for improvement or something Reap Agency could have done differently?

They need to be closed down.

RATINGS

1.0

"0"

Custom Software Development E-Commerce Development UX/UI Design Web Development
Less than $10,000
Jan. - Feb. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their ability to understand small issues and how to resolve them was impressive."

Jul 7, 2023

CEO, Daniel Simmons

Amar Dehal

Retail
London, England
1-10 Employees
Online Review
Verified

Reap Agency was tasked with customizing a Shopify site for a clothing e-commerce business. They improved the site's UI/UX design and created unique features.

Reap Agency completed tasks on time and with minimal revisions. They impressed the client with their ability to understand minor issues and provide solutions. Communication was efficient via virtual meetings. Reap Agency's design precision was commendable.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of Daniell Simmons

Describe what your company does in a single sentence.

Clothing E-Com business.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Reap Agency to accomplish?

Customise site and create unique features

SOLUTION

How did you find Reap Agency?

Online Search

Why did you select Reap Agency over others?

High ratings

How many teammates from Reap Agency were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Customise shopify site to our requirements and make changes to improve UX/UI

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We completed the work within the timeline we set out with minimal fuss and revisions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes they delivered on time

What was your primary form of communication with Reap Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

Their ability to understand small issues and how to resolve them was impressive. Pixel precision in their design as well and replicating a figma very successfully.

Are there any areas for improvement or something Reap Agency could have done differently?

None

RATINGS

5.0

E-Commerce Development Search Engine Optimization UX/UI Design Web Design Web Development
$10,000 to $49,999
Sep. 2022 - Jan. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They communicated effectively through emails, were responsive, and offered a great experience."

Jun 1, 2023

E-Commerce Manager, Mokee

Anonymous

Retail
London, England
11-50 Employees
Online Review
Verified

Reap Agency designed and developed an e-commerce website for a nursery furniture retailer. The team was also tasked with optimizing the client's digital presence through their SEO services.

Reap Agency was able to deliver a fully-functioning website with excellent SEO implementation. The team was highly receptive to feedback, and internal stakeholders were particularly impressed with the vendor's team dynamic and work ethic.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Ecommerce Manager of Mokee

Describe what your company does in a single sentence.

Online Retailer of Scandinavian inspired Nursery Furniture and Accessories

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Reap Agency to accomplish?

We appreciated their simple, straightforward workflow and consistent communication

SOLUTION

How did you find Reap Agency?

Referral

Why did you select Reap Agency over others?

High ratings
Pricing fit our budget
Good value for cost
Referred to me

How many teammates from Reap Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Reap Agency’s work received positive feedback from stakeholders due to its functionality, beautiful design, and ease of use. The team was quick and efficient in their delivery, and they managed the project according to the timeframes. Overall, they communicated effectively through emails, were responsive, and offered a great experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Great Website with SEO in place

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They communicated effectively through emails, were responsive, and offered a great experience.

What was your primary form of communication with Reap Agency?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Team Work

Are there any areas for improvement or something Reap Agency could have done differently?

Provide other related services such as digital / email marketing

RATINGS

5.0

Web Design
Less than $10,000
Mar. - May 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 1.0

"They were highly efficient and accommodating."

May 31, 2023

Executive, Practice Smiling

Anonymous

Other industries
London, England
11-50 Employees
Online Review

Reap Agency designed a website for a dental practice. The team created the website as per the client's specifications and needs.

Reap Agency skillfully delivered an appealing website that met the client's expectations. The service provider ensured excellent project management, delivering the project in a timely manner. Their efficiency and collaborative approach were key elements of their work.

Web Design Web Development
Less than $10,000
Jan. 2020 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They're great to work with."

May 19, 2023

Manager, Local Supply

Anonymous

Retail
Sydney, Australia
1-10 Employees
Online Review
Verified

Reap Agency has been hired by an eyewear company to develop and design their website.

Reap Agency has successfully completed the project on time. The team works smart — they've divided the project into different phases, enabling them to prioritize certain tasks when needed. Moreover, they're always available and willing to lend a helping hand.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am a manager at Local Supply

Describe what your company does in a single sentence.

eyewear company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Reap Agency to accomplish?

Web Design

SOLUTION

How did you find Reap Agency?

upwork

Why did you select Reap Agency over others?

High ratings
Good value for cost

How many teammates from Reap Agency were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Web Development

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

stages completed on time and to a high standard

Describe their project management. Did they deliver items on time? How did they respond to your needs?

we prioritised urgent pages and completed work in stages

What was your primary form of communication with Reap Agency?

Email or Messaging App

What did you find most impressive or unique about this company?

availability and willingness to support after pages were completed

Are there any areas for improvement or something Reap Agency could have done differently?

No, they're great to work with.

RATINGS

5.0

E-Commerce Development UX/UI Design Web Design
Less than $10,000
February 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They were incredibly productive and efficient throughout the project."

May 15, 2023

Director, AZAT MARD

Neil Malhotra

Other industries
United Kingdom
1-10 Employees
Online Review
Verified

Reap Agency was hired by a menswear brand to update their website and implement a personalization tool. The tool allowed customers to customize the products.

Reap Agency delivered the project on time and according to the client's requirements. The productive team's quick turnaround time, combined with their ability to transform the client's vision into reality, made them a reliable development partner.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of AZAT MARD

Describe what your company does in a single sentence.

Contemporary Menswear Brand- AZAT MARD

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Reap Agency to accomplish?

Improve our Website
Create a Personalisation Tool

SOLUTION

How did you find Reap Agency?

Referral

Why did you select Reap Agency over others?

Referred to me

How many teammates from Reap Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Personalisation tool on our website that lets customers customise our products. Allow our website to have videos integrated onto our homepage.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Fast and Very easy communication, via email and text

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Fast delivery.

What was your primary form of communication with Reap Agency?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

They were incredibly productive and efficient throughout the project.

Are there any areas for improvement or something Reap Agency could have done differently?

Would have given more tasks, but some projects were costly, and were not a priority to implement right now.

RATINGS

5.0

Custom Software Development UX/UI Design
Confidential
Jan. 2019 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"We are satisfied with our engagement with Reap Agency and will not change anything."

May 15, 2023

Festival Director, Noir Rose

Anonymous

Arts, entertainment & music
Birmingham, England
1-10 Employees
Online Review

Reap Agency is building a smart ticketing website for an event production company. The site allows the client to manage their sales, generate smart e-tickets, and manage customer accounts.

Reap Agency has delivered a reliable, well-performing solution that meets the client's needs. The team manages their tasks well and is quick to accommodate requests and concerns. The client praises the team's availability, commitment to excellence, and high-quality work.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Festival Director of Noir Rose

Describe what your company does in a single sentence.

We produce medium to large events and do video production for events

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Reap Agency to accomplish?

To developed a Smart Ticketing Website with secure validation
Developed Festival website

SOLUTION

How did you find Reap Agency?

Referral

Why did you select Reap Agency over others?

Good value for cost
Referred to me
Company values aligned

How many teammates from Reap Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project was to development a ticketing website that could manage sales, generate smart e-tickets and allow customers to have their own accounts and managed the account. The CMS would allow the user to generate various types of reports and lists for easy management of the smart ticket and sales. Users will also be able to generate guestlists, manage check ins for their customers and send notifications to customers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have a product that suits our needs, that is reliable and that can be update to suit future requirements

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was managed quite effectively, we were given a work schedule, with timelines and objectives. Suggestion for improvement to our requirement were made and discussed and we came up with an effective slimline product for our needs. There was always someone available to deal with our queries and response time was always good even out of working hours

What was your primary form of communication with Reap Agency?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their availability and solution delivery.

Are there any areas for improvement or something Reap Agency could have done differently?

We are satisfied with our engagement with Reap Agency and will not change anything.

RATINGS

5.0

"Excellent"

E-Commerce Development UX/UI Design Web Design Web Development
$10,000 to $49,999
Mar. 2022 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They were always very responsive and kept us in the loop every step of the way."

May 11, 2023

Executive, Days Ahead Digital

Anonymous

Advertising & marketing
United Kingdom
1-10 Employees
Online Review
Verified

Reap Agency was hired to develop and design multiples website for a creative growth agency. Additionally, the team provided conversion rate optimization (CRO) services.

Reap Agency delivered visually appealing and user-friendly websites that aligned with the clients' expectations. They also increased the sites' conversion rate by 65%, resulting in a boost in profit. The team provided updates and feedback regularly, ensuring everyone was always on the same page.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am an executive of Days Ahead Digital

Describe what your company does in a single sentence.

A creative growth agency, the father figure on your business journey.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Reap Agency to accomplish?

Build multiple clients websites
CRO

SOLUTION

How did you find Reap Agency?

Upwork

Why did you select Reap Agency over others?

High ratings
Pricing fit our budget
Good value for cost

How many teammates from Reap Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We partnered with Reap to deliver end-to-end design and development of a number of our client's websites. We also engage with their service for conversion rate optimisation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Reap designed a number of beautiful websites for our clients which were fast, responsive, and seamless user experiences. On average Reap was able to increase our client's website conversion rates by 65%. This resulted in increased profit for our clients and ourselves.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were always very responsive and kept us in the loop every step of the way. They would also be onhand occasionally out of hours if we need support.

What was your primary form of communication with Reap Agency?

In-Person Meeting
Virtual Meeting

What did you find most impressive or unique about this company?

The websites which they deliver are the most impressive part but overall the process felt very easy all the way through.

Are there any areas for improvement or something Reap Agency could have done differently?

One website was slightly delayed but this was more down to our client.

RATINGS

5.0

Content Marketing Custom Software Development Digital Strategy E-Commerce Development UX/UI Design Web Design Web Development
$10,000 to $49,999
Jan. 2022 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Reap Agency is simply the best."

Apr 20, 2023

CEO, Lexxola

Zane Saleh

Retail
London, England
11-50 Employees
Online Review
Verified

Reap Agency has designed and developed the website of an eyewear company. The team has also worked on app integration tasks for the client.

The client is pleased with Reap Agency's work. The team's communication is consistent, and they deliver tasks properly. Moreover, they're eager to accommodate change requests, making the collaboration smooth. Their resources always go above and beyond. Overall, the engagement is successful.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of Lexxola

Describe what your company does in a single sentence.

Direct to consumer eyewear company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Reap Agency to accomplish?

Web development
Web Design

SOLUTION

How did you find Reap Agency?

Referral

Why did you select Reap Agency over others?

Referred to me

What was the size of Reap Agency’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We've worked on a number of projects including but not limited to:

Web development
UX design
App Integration

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Reap Agency is simply the best, for a number of reasons
The communication from the team is consistent
They always deliver exactly according to the brief
They're always open to making changes and going beyond the original scope of work if necessary -They're a great team who are a joy to work with And much more!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management is where they shine. We've worked with a number of different agencies and without clear communication projects can fall apart. However, we're in constant communication with the team who always go above and beyond for us, delivering all work on time if not faster!

What was your primary form of communication with Reap Agency?

In-Person Meeting
Virtual Meeting
Email
Messaging App

What did you find most impressive or unique about this company?

Willingness to make things happen, even in short spaces of time!

Are there any areas for improvement or something Reap Agency could have done differently?

Honestly, not really.

RATINGS

5.0

E-Commerce Development UX/UI Design Web Design Web Development
Confidential
Jan. - Mar. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They fixed all issues to a perfect standard."

Apr 20, 2023

Executive, SMOKO E-Cigarettes & Vapes

Anonymous

Other industries
London, England
11-50 Employees
Online Review
Verified

An e-cigarette company hired Reap Agency to update and fix the technical issues with their Shopify theme.

Reap Agency successfully fixed the client’s Shopify issues on time. They also maintained the store’s uptime, further pleasing the client. The team had great turnaround times on questions and feedback. Their resources were highly knowledgeable and hands-on when collaborating closely with the client.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I'm an executive at SMOKO E-Cigarettes and Vapes

Describe what your company does in a single sentence.

SMOKO E-Cigarettes is a premium quality UK-Made E-Cigarette and Vape brand that has helped adult smokers in 25+ countries around the world to kick the smoking habit for good!

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Reap Agency to accomplish?

Fix Shopify Theme issues

SOLUTION

How did you find Reap Agency?

Online Search

Why did you select Reap Agency over others?

High ratings
Pricing fit our budget
Great culture fit
Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed help to update and fix a number of technical and UX issues across our Shopify Dawn 2.0 Theme.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Fix the theme issues in a timely fashion while maintaining the uptime of our Shopify store. They fixed all issues to a perfect standard.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Delivered on time. Quick turn around on questions and feedback. Would use them again for sure!

What was your primary form of communication with Reap Agency?

Virtual Meeting
Email
Messaging App

What did you find most impressive or unique about this company?

Jas was very knowledgeable and grasped the problems/requirements straight away. Didn't get pawned off between Account Managers and Tech guys like many other agencies.

Are there any areas for improvement or something Reap Agency could have done differently?

no improvements that I would recommend. Top shelf!

RATINGS

5.0

Showing 1-10 of 10 Reviews

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Reap Agency

Shopify Plus Agency in London

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Pricing Snapshot

What Clients Have Said

Most Common Project Size

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Highly Rated Similar Providers

Reviews

Reap Agency Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Timely Delivery and Support

High Conversion Rate Achievements

Successful Shopify Customization

Poor Performance on Shopify Optimization

Expertise in Shopify Theme Fixes

Consistent and Reliable Communication

Reviews mentioning:

Reap Agency Reviews

Shopify Optimization, SEO & SMM for Art Studio

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

UI/UX Design for Clothing E-Commerce Business

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

E-Commerce Dev & SEO Services for Nursery Furniture Retailer

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Web Design for Dental Practice

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Web Dev & Design for Eyewear Brand

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

E-Commerce Development for Menswear Brand

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Web Development for Event Production Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Web Development & CRO Services for Creative Growth Agency

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Web Dev, UI/UX Design & App Integration for Eyewear Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Shopify Theme Troubleshooting for E-Cigarettes Company

BACKGROUND