Rave Digital

BACKGROUND

Please describe your company and position.

I am the Content & SEO Specialist of Digital dot

Describe what your company does in a single sentence.

Digital Dot helps brands become customers' first choice by providing a full scope of digital marketing services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Rave Digital to accomplish?

• website development

SOLUTION

How did you find Rave Digital?

Referral

Why did you select Rave Digital over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Rave Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Rave digital handled all aspects of our website development, providing end to end solutions from design to launch and ongoing maintenance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project yielded outstanding results, including a significant increase in website traffic, enhanced online engagement, improved conversion rates, and reliable uptime and seamless user experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Rave digital's project management was top notch, with open communication and timely delivery of milestones.  Their organized approach ensured a smooth project execution.

What was your primary form of communication with Rave Digital?

Email or Messaging App

What did you find most impressive or unique about this company?

Rave Digital's ability to grasp our unique needs and translate them into a captivating website was truly impressive.

Are there any areas for improvement or something Rave Digital could have done differently?

No fault.

BACKGROUND

Please describe your company and position.

 I am the Frontend Developer of a retail company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Rave Digital to accomplish?

• Magento Maintenance
• SEO

SOLUTION

How did you find Rave Digital?

• Referral
• Other

Why did you select Rave Digital over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Rave Digital were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Magento Maintenance Services and SEO

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Excellent quality of work.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Response time has been excellent. Deadlines are met and emergencies usually have a resolution within 1-2 hours.

What was your primary form of communication with Rave Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They offer quick response time and open communication.

Are there any areas for improvement or something Rave Digital could have done differently?

No suggestions at this time.

BACKGROUND

Please describe your company and position.

I am the ceo of moschino

Describe what your company does in a single sentence.

Retail of clothing and fashion company expertise

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Rave Digital to accomplish?
Our project was handled professionally and cooperatively by Rave Digital. They immediately appointed a committed project manager who collaborated extensively with our team to comprehend our aims, targets, and deadlines.

SOLUTION

How did you find Rave Digital?

Clutch Site

Why did you select Rave Digital over others?

• Good value for cost
• Company values aligned

How many teammates from Rave Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Scope of requirements includes: Website Design and Development: Develop responsive layouts to ensure optimal viewing and interaction across devices. Integrating high-quality images and videos to showcase products effectively.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Setting up and organizing product categories, subcategories, and attributes. Managing product variants such as sizes, colors, and styles. Importing and updating product information, including descriptions, images, pricing, and inventory levels.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are great and nice as management and execute our project professionally

What was your primary form of communication with Rave Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Improved User Experience: The new website design and enhanced functionalities increased user engagement by 33% and decreased bounce rates by 27%.

Are there any areas for improvement or something Rave Digital could have done differently?

No improvements needed.

BACKGROUND

Please describe your company and position.

I am the Ux designer of tonic

Describe what your company does in a single sentence.

Tonic is a values-driven technology agency focused on building secure, high performing, and scalable enterprise applications.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Rave Digital to accomplish?

• to help us with a magento service

SOLUTION

How did you find Rave Digital?

Referral

Why did you select Rave Digital over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Rave Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

rave digital helped us with a magento project in essence oof growing our magento business.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

we are amazed at the fast driven outcome of the project been done by rave digital, which made us great results

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Rave Digital delivered the project on time, and the communication between us was great.

What was your primary form of communication with Rave Digital?

Email or Messaging App

What did you find most impressive or unique about this company?

their communication skills are exceptional.

Are there any areas for improvement or something Rave Digital could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the Ux manager of Globant

Describe what your company does in a single sentence.

We are a digitally native company that helps organizations reinvent themselves to create a way forward and unleash their potential.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Rave Digital to accomplish?

• To enhance our site speed
• To help us develop a website
• To help us with additional features

SOLUTION

How did you find Rave Digital?

Referral

Why did you select Rave Digital over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Rave Digital were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Rave Digital has efficiently completed all tasks and successfully launched the new website within the specified timeframe and budget. The client is extremely satisfied with the enhanced site speed, which has improved by 40%, as well as the addition of new features. Additionally, the team's extensive experience and round-the-clock availability have played a crucial role in establishing a long-term partnership.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results of the project were very positive, with we as client expressing satisfaction on the project that brought out great results. We also received feedback from users who found the website to be intuitive and easy to use.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The company managed the project by assigning a project manager who oversaw the entire development process. This individual was responsible for coordinating with the client, managing the team, and ensuring that the project was completed on time and within budget.

What was your primary form of communication with Rave Digital?

Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive about the company was their commitment to quality and attention to detail. They were very thorough in their approach to the project, and also very committed in working together with their client for a great outcome.

Are there any areas for improvement or something Rave Digital could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the eCommerce Administrator of Brame Specialty

Describe what your company does in a single sentence.

Wholesale distribution of Janitorial, Facility, School and Office Supplies

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Rave Digital to accomplish?

• Create State Of The Art eCommerce Platform
• Optimize and Streamline the Customer Experience

SOLUTION

How did you find Rave Digital?

Other

Why did you select Rave Digital over others?

• High ratings
• Referred to me
• Company values aligned
• Other

Describe the scope of work in detail. Please include a summary of key deliverables.

Continue to develop, maintain and optimize the existing bramespecialty.com platform

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Turnaround time for high-priority tickets
• Responsiveness to issues

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We've been through two project managers since we came on board in 2022 and have no issues with lapses in judgement or things falling through the cracks. We have a weekly meeting and they are always prepared for a full sprint update

What was your primary form of communication with Rave Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I'm impressed with their Magento development expertise and authoritative brand identity within the industry

Are there any areas for improvement or something Rave Digital could have done differently?

Most client communication regarding tickets comes in the morning since majority of their design team is based overseas. Would like more communication spread throughout the day, but they still do a good job of keeping me updated.

BACKGROUND

Please describe your company and your position there.

CEO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rave Digital, and what were your goals?

E-commerce site development in Magento 2

SOLUTION

How did you select Rave Digital and what were the deciding factors?

Major extension provider / developer

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Developing e-commerce site for our business.

How many people from the vendor's team worked with you, and what were their positions?

A highly skilled and professional project manager led an about 5 person team of developers and designers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

It is too early to measure anything, but we are very satisfied with the outcome and expect high sales conversion based on this alone.

Describe their project management style, including communication tools and timelines.

One person in full control with all involved players and driving project forward. Very effcient and professional. Weekly meetings and general project flow in the system "Teamworks"

What did you find most impressive or unique about this company?

The efficiency and professionalism of the project manager. They had a very good web designer.

Are there any areas for improvement or something they could have done differently?

Not really

BACKGROUND

Please describe your company and your position there.

I am marketing director for a nonprofit book publishing company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rave Digital, and what were your goals?

We needed Rave to migrate our Magento 1 shopping cart and product database to a Magento 2 platform and design a new online checkout.

SOLUTION

How did you select Rave Digital and what were the deciding factors?

They were recommended to use by our fulfillment company, which has worked with Rave for other clients needed a Magento store.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The new platform includes connections to a digital wallet, Mylo sign-in, basic Magento platform, inventory database, and various extensions for shipping tables.

How many people from the vendor's team worked with you, and what were their positions?

Three people in all, working together on design, programming, and database conversion.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The migration occurred on the cusp of the holiday season (last week of October) and we were able to exceed our holiday projections and Christmas deadlines.

Describe their project management style, including communication tools and timelines.

We had weekly calls on Zoom and communicated almost daily by e-mail. Communication was excellent.

What did you find most impressive or unique about this company?

They understand what we needed, what we wanted, and when we needed it by. We were particularly impressed that they turned around the whole store in six weeks' time.

Are there any areas for improvement?

No--the whole process was pretty flawless.

BACKGROUND

Please describe your company and your position there.

I am an IT Director at a Kids media company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rave Digital?

Rave helped us to migrate our ecommerce cart to Magento commerce cloud.

What were your goals for this project?

Migrate our ecommerce cart off of a legacy platform, hosted by an external partner. Build the new platform and integrate with our existing shopping experience.

SOLUTION

How did you select Rave Digital?

Through their partnership with our existing ecommerce partner.

Describe the project in detail.

Migrate our ecommerce cart off of a legacy platform, hosted by an external partner. Build the new platform and integrate with our existing shopping experience. Integrate with 3rd party OMS and payment systems.

What was the team composition?

Rave provided full Magento development team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We were able to launch with minimal impact to the customer experience.

How effective was the workflow between your team and theirs?

Very effective.

What did you find most impressive about this company?

Their knowledge of Magento and willingness to work with us on complicated requirements and testing is impressive.

Are there any areas for improvement?

Initial project discovery and requirements capture could be improved.

BACKGROUND

Please describe your company and your position there.

I am the customer care analyst at a website that specializes in hosting.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Aheadworks?

We hired Aheadworks to modify our advanced reports extension to show products "not sold" and products "sold" by customer name.

What were your goals for this project?

We wanted to drill down the customer reports.

SOLUTION

How did you select this vendor?

We liked the extension, but we needed specific features to be added. We contacted the developer, and they took on the customization process.

Describe the project and the services they provided in detail.

They updated the advanced reports extension with additional information for better analytics.

What was the team composition?

The team consisted of one developer and one product owner.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business? 

We received the solution we wanted, and now we are getting the best results out of it.

How was project management arranged and how effective was it?

The initial talk was brief because the features to be added were minor and the developer was already familiar with the extension.

During the process, there were no issues or misunderstandings, so the work was completed with a few hours of participation from our side.

What did you find most impressive about this company?

They gave quick responses and paid attention to details. Our solution included everything we wanted.

Are there any areas for improvement?

We haven’t found any areas to be improved for now. Maybe when we progress with another project, we might discover where they need to improve. They should keep it up!