Rasa Design Team

BACKGROUND

Introduce your business and what you do there.

I’m one of the principles of a company that provides voice-over solutions for small businesses.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rasa Design Team?

Our goal was to create a fluid UI/UX for the technology that we used for the backend.

SOLUTION

What was the scope of their involvement?

We initially developed a schematic of a competitive landscape, our desired features, and ideas on the technological expertise needed to develop the front- and backend. They handled the interface and experience that tied all these factors together in an intuitive manner. We also introduced new features, so we needed them to incorporate those into the design without it being confusing to the user. After giving them a list of features and technology analogs detailing what we were hoping to provide to the market. From there, they developed everything from scratch, handling wireframes, screens, and prototypes.

The product allows a business owner to select a phone number to build out a virtual phone system with call and text flows. A call flow allows users to route calls to either an individual or a directory. We also set up a text flow that follows a similar process. They primarily use Figma for presentation and prototyping.    

What is the team composition?

Depending on the milestone, our team size varied.  

How did you come to work with Rasa Design Team?

We found them on Upwork while interviewing design agencies. They set up a call with us to review all of our materials. Then, they took a few days to digest what we told them, returning to us with a comprehensive proposal that broke everything down in an organized fashion. It was thought-through, so our decision was a no-brainer. 

How much have you invested with them?

To date, we’ve spent $15,050 on their work.  

What is the status of this engagement?

We started the project in April 2019, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They made the development component as seamless as it could be by delivering pixel-perfect designs. We also have style guides and proportions for different screens. It’s thorough and allowed for the easiest development processes possible. In addition, they captured our vision very well. We plan to work on additional projects with them.   

How did Rasa Design Team perform from a project management standpoint?

They handled everything in a smooth, incremental process. Walking me through their work, they communicated effectively throughout. They’ve been able to stay within the milestones and timelines they initially proposed. We used Zenkit as well as Slack for communication. 

What did you find most impressive about them?

Their communication, attention to detail, and overall quality of work are the best things about working with them.

Are there any areas they could improve?

I can’t think of anything negative to say about them. 

Do you have any advice for potential customers?

They more organized you are on your end, the more you’ll be able to get from their team.

UPDATED REVIEW

This review was updated by Mitch Breslow (Principal, Wocky) on March 12, 2020. New content is below:

Project summary: 

Rasa Design Team is providing custom illustrations and designs for the cross-platform mobile application of a location sharing and social startup, working from function requirements to create unique user flows.

Feedback summary: 

Thanks to the attention to detail and creative instincts of the individuals at Rasa Design Team, the application has received highly positive feedback from internal and external parties leading up to its launch. Their team is dedicated and highly organized, communicating constantly to ensure progress.

BACKGROUND

Introduce your business and what you do there.

Our organization is a decentralized technology company, and I am a principal at the company. We are building a mobile application that ties together location sharing and social interactions with real-world applications.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rasa Design Team?

The challenge that we were seeking to address with Rasa Design Team was to deliver a fairly complex concept through a series of intuitive screens and an overall interface that users could engage with without getting confused or frustrated.

SOLUTION

What was the scope of their involvement?

Their designs are strictly for the mobile application on both iOS and Android, which is a unique concept with very few direct analogs. We pretty much just laid out a set of features that we needed, and they created the entire flow from start to finish. They also provided custom illustrations for certain elements of the design.

What is the team composition?

I’m not sure how many people were working with us at any given time because they adjusted the team size depending on how much work we needed to get done to stay on top of our milestone timelines.

How did you come to work with Rasa Design Team?

We initially found them on UpWork and had worked with them for a previous project that went very well, so it was an easy decision to bring them in for this one as well.

How much have you invested with them?

To date, we’ve spent almost exactly $15,000.

What is the status of this engagement?

This project began in November 2019 and is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We recently began to circulate our prototype through some of our social circles, and people appear to be really excited about it. They were able to really capture our vision in a way that we had never achieved before.

This project is actually a relaunch of something we attempted to develop several years ago, and one of the shortcomings of that project was its lack of intuitive design, so hearing the feedback about how much that has improved was really satisfying.

How did Rasa Design Team perform from a project management standpoint?

They operate as if they are principals in our company when it comes to their work ethic, attention to detail, and consistency in every regard. They map everything out in an incredibly thorough, calculated manner, and communicated wonderfully along the entire way.

We had steady meetings, regular presentations of their progress, and ongoing discussions of pretty much every aspect of the design. For those purposes, we make use of Slack, Sigma, Skype at times, and all of the Google applications to stay on top of all of the work.

What did you find most impressive about them?

They are just wonderfully thorough in everything that they do. They deliver all of their work in a thought-through, clean, and comprehensive manner. I’ve been involved in a lot of projects over the years, and this is one of the best working relationships I’ve ever had.

Are there any areas they could improve?

I’ve yet to find a single thing that I don’t like about them. I really have no complaints.

Do you have any advice for potential customers?

The more organized you can be with what you want from them, the more you are going to get out of the project.

BACKGROUND

Please describe your company and your position there.

I am the managing partner of LegaSystems, an enterprise technical solution provider specializing in a variety of technologies ranging from professional services in business productivity and virtualization to security and cloud services. We partner with industry leaders in the technical field to bring our customers cutting edge solutions. Our mission is to craft and integrate innovative solutions tailored to unique business model in order to improve efficiency, reduce risks, and save money. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rasa Design Team?

I hired them to help with specific elements of web design for two platforms, legacloud.com and legasystems.com.

What were your goals for this project?

I wanted modern, visually appealing websites.

SOLUTION

How did you select this vendor?

We liked both their previous work and the innovative ideas they offered, and we were happy with the mock-ups they created. They were the best choice. 

Describe the project in detail.

Rasa Design created web components and design features for both websites. The design, which was built from scratch, was unique and fit well with guidelines and standards of our e-commerce platform.

What was the team composition?

They provided several designers, who worked well as a team with our developers. 

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The best feedback is the positive customer compliments and feedback we receive on both the printed materials and the website’s usability, Our team is happy and our customers are happy; what more can you ask for? 

How effective was the workflow between your team and theirs?

The workflow was very effective.

What did you find most impressive about this company?

They really took initiative in moving the project forward. When we came upon an obstacle and did not know how to proceed, they offered valuable suggestions. Working with the Rasa team was easy. 

Are there any areas for improvement?

There are none I can think of.

BACKGROUND

Please describe your company and your position there.

We are software development company. We offer comprehensive software discovery, development, and auditing services to help businesses conquer the markets and deliver outstanding technology solutions.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rasa Design Team?

We needed a vendor with UX expertise to handle all the design aspects of our client’s web application for product lifecycle and manufacturing management, with a focus on electronics. The client was in the B2B space and needed a more creative and user-friendly product.

What were your goals for this project?

The client wanted the app to be highly-functional for users that use it for several hours per day. The design needed to be modern and beautiful to attract new users.

SOLUTION

How did you select this vendor?

We shortlisted several agencies and spoke to each one. We chose Rasa Design Team because they had a collaborative approach and strong design skills. The founder was very professional and assuring. The whole team had great ideas as well; they provided us with the most complex and detailed offer.

Describe the project in detail.

They designed the app’s UX/UI. Rasa Design Team provided our developers with clear mock-ups and guidelines for the cloud-based product. We then implemented their ideas in-house.

What was the team composition?

The founder and art director was our main point of contact. He had a four-person team working behind the scenes.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Turnaround time was quite short and the client had high expectations, but Rasa Design Tam delivered an excellent product. Our client appreciates the design; they find the product functional and modern.

How effective was the workflow between your team and theirs?

They stayed on top of everything and always keep us informed. We used Basecamp, Dropbox, and Slack to communicate. They were extremely responsive and never missed deadlines.

What did you find most impressive about this company?

They were easy to work with, honest, and open. We had a fluid experience and great relationship.

Are there any areas for improvement?

I can't think of anything. They definitely do a great job managing expectations and performing well, from start to finish.

BACKGROUND

Please describe your company and your position there.

We are a global, mid-sized design and development company founded in Lviv, Ukraine in 2011. We create quality software and beautiful designs for our customers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rasa Design Team?

We offer a HR management tool that includes integrated applicant tracking (ATS), onboarding tools, e-signatures, time-off tracking, and performance management, with easy reporting and a convenient mobile app for employees.

What were your goals for this project?

We wanted to free HR departments from the data management spiral and enable them to become more effective, more efficient, and more personable.

SOLUTION

How did you select this vendor?

We chose Rasa Design Team after visiting their website and receiving their quote and timeline. They were the most cost-effective option, and they provided a shorter timeline than the other companies we researched and interviewed.

Describe the project in detail.

We started with a two-week rapid ideation session to determine the necessary functionalities and produce wireframes. When it was ready, we switched to a visual concept. Since it’s for internal use, it did not require much gloss, but they still made every pixel perfect. Our managers were pleased to use this product every day. In the end, we got clear style guidelines and successfully moved the project into development.

What was the team composition?

We worked with two or three designers, and were always in touch with their design director and business analyst.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are currently testing the beta version and working on additional functionalities. We plan to release the first version in a few weeks. The work quality is high. When there are issues or bugs, they are very quick to help us resolve them and substantially minimize their impact. If we find an issue, we can usually resolve it within one or two business days.

How effective was the workflow between your team and theirs?

The collaboration was completely remote, so we only communicated online. Their team was highly responsive whenever we had inquiries; they answered our emails in a few hours or less, depending on the urgency of the matter. We gave feedback on their deliverables, which they effectively incorporated into the revisions. They were also very helpful in suggesting how to tackle certain issues and display the designs.

What did you find most impressive about this company?

I was blown away by their productivity and impressed by their communication skills, which contributed to the project’s fast delivery. Additionally, they were willing to adjust meeting times whenever necessary. They had a great work ethic and attitude about this project. We knew we were in good hands, and will definitely be working with them again!

Are there any areas for improvement?

They could improve their design documentation. Sometimes it was hard for us to determine which changes had happened, and when, but this was a minor issue. We were completely happy with the Rasa Design Team and their performance.

BACKGROUND

Please describe your company and position.

I am the Fello of Teachign Lab Studio

Describe what your company does in a single sentence.

Edtech <> AI venture studio focused on product innovation for learning impact

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Rasa Design Team to accomplish?

• Early stage UX design

SOLUTION

How did you find Rasa Design Team?

Referral

Why did you select Rasa Design Team over others?

• Good value for cost
• Referred to me

How many teammates from Rasa Design Team were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Early stage wireframes, design system, and working prototype designs for an education technology application 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Delivery of several Figma designs 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes they met deadlines and were responsive to feedback and other requests

What was your primary form of communication with Rasa Design Team?

Virtual Meeting

What did you find most impressive or unique about this company?

Rasa was a great thought partner in turning broad ideas into a cohesive product

Are there any areas for improvement or something Rasa Design Team could have done differently?

No issues

BACKGROUND

Please describe your company and position.

I am the Founder/CEO of a software company 

Describe what your company does in a single sentence.

Software development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Rasa Design Team to accomplish?

• UI/UX design for new SaaS product

SOLUTION

How did you find Rasa Design Team?

• Online Search

Why did you select Rasa Design Team over others?

• High ratings
• Pricing fit our budget
• Portfolio

How many teammates from Rasa Design Team were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work was to convert a design brief with detailed app architecture and ideas on app functionality into a high fidelity design in Figma. Key deliverables included all the screens listed on the proposed app structure as well as some secondary interaction screens.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We had daily status updates via Slack channel and visible progress marked on the collaborative Figma file.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Rasa was quick to respond to questions, comments and suggestions. We utilized a shared Slack channel and Figma comments. All items are discussed in both communication channels and was highly collaborative. Overall, Rasa delivered both design sprints on time.

What was your primary form of communication with Rasa Design Team?

• Email or Messaging App

What did you find most impressive or unique about this company?

I think given that the team overall is quite young, they do a fantastic job of delivering on highly technical design scope. They are quick to understand the design objectives, and even when some of the solutions may be a bit ambiguous at first, the designers come up with various options and alternatives. This enables a collaborative framework to discuss, debate and down-select on the optimal design solutions.

In addition, they are not afraid to throw out ideas or re-do designs to get to a more ideal solution. The team is also very communicative, and once the project flow is started, the cadence is quite collaborative.

Are there any areas for improvement or something Rasa Design Team could have done differently?

I think the team is great at taking requirements and running with it. I would say depending on the design task, it would be helpful to have more upfront discussions and drill down for complex design scope so there isn't as many revisions. I think also taking into account modern software development strategies will help with design refinement as they relate to implementation plans down the road.

BACKGROUND

Please describe your company and position.

I am the CEO of Antimetal

Describe what your company does in a single sentence.

Save time & money on AWS

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Rasa Design Team to accomplish?

• UI / UX Design

SOLUTION

How did you find Rasa Design Team?

Referral

Why did you select Rasa Design Team over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Rasa Design Team were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Product design, website design, marketing collateral

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We were extremely happy with the end result.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Rasa is a great team to work with; they deliver on time, are great communicators and overall were amazing to work with.

What was your primary form of communication with Rasa Design Team?

Virtual Meeting

What did you find most impressive or unique about this company?

Their communication was A+.

Are there any areas for improvement or something Rasa Design Team could have done differently?

No

BACKGROUND

Please describe your company and your position there.

Founder of a SAAS comapny

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rasa Design Team?

I hired Rasa design to help up develop an initial design for a MVP and and landing page for our new brand

SOLUTION

How did you select Rasa Design Team?

I searched online, reviewed and interviewed 100 candidates. I chose Rasa Design because I was impressed by the portfolio of work, and the founder, Rosty, was excellent to deal with.

Describe the project in detail and walk through the stages of the project.

The team conducted research for our product, low fidelity mockups, and the final delivery was high fidelity mockups with Figma.

How many resources from the Rasa Design Team team worked with you, and what were their positions?

I worked directly with Rosty.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I was very pleased with the results, the team delivered a very high-quality MVP design for us, within the timeframe initially discussed. They also had a fast turnaround for design changes which made the process much easier.

How effective was the workflow between your team and theirs?

The workflow was excellent, and the communication between the teams was easy.

What did you find most impressive or unique about this company?

I think the most impressive aspect of this project was the turnaround times. All the deliverable dates were hit for every milestone.

Are there any areas for improvement or something they could have done differently?

For the scope and budget of this project, I thought the team did an excellent job.

BACKGROUND

Please describe your company and your position there.

I am founder and CEO of a venture-backed technology startup

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rasa Design Team?

We hired Rasa Design Team to design our product's user experience and user interface.

SOLUTION

How did you select this vendor?

We searched online and selected Rasa due to their outstanding portfolio

Describe the project in detail and walk through the stages of the project.

We launched our design project with Rasa in late 2021. The Rasa team was quick to understand our objectives, and were very thorough in imagining our different use cases, and designed with them in mind. As we moved on to designing the separate screens they were very communicative and quick.

How many resources from the vendor's team worked with you, and what were their positions?

My team worked directly with two of Rasa's team. They were both designers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The designs were praiseworthy and clean. The project was an outstanding succes.

How effective was the workflow between your team and theirs?

The work and correspondence was effortless and quick.

What did you find most impressive or unique about this company?

Their communication skills and design abilities are top-level.

Are there any areas for improvement or something they could have done differently?

No comments, they are great.

BACKGROUND

Please describe your company and your position there.

I'm the co-founder of a fintech startup.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Rasa Design Team?

Prototyping of mobile app and website.

SOLUTION

How did you select this vendor?

Loved their previous work, aesthetic and UI/UX expertise.

Describe the project in detail and walk through the stages of the project.

The Rasa team was incredibly thorough and made sure to research and understand user journeys from the outset of the project. They thought critically about the user experience and went above and beyond to improve our product design.

How many resources from the vendor's team worked with you, and what were their positions?

My team worked directly with their founder and two product designers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We've been incredibly pleased with the outcome of the project. Our prototypes for web and mobile app are stellar, detailed, and consistent across the project. The Rasa team was thoughtful about every interaction point that our users will have with the product, and consistently demonstrated a proactive attitude.

How effective was the workflow between your team and theirs?

Great communication and always available for calls.

What did you find most impressive or unique about this company?

The team's designers have a unique balance between the practical side of UX, while also incorporating a creative genius that is difficult to match.

Are there any areas for improvement or something they could have done differently?

None.