QA Madness

BACKGROUND

Please describe your company and position.

I am the Partner, Interactive Director of 36creative

Describe what your company does in a single sentence.

We help brands thrive with strategy, creative, and development services with the ability to extend offerings with the appropriate partner.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire QA Madness to accomplish?

• Review sites for quality (mobile + desktop)

SOLUTION

How did you find QA Madness?

Online Search

Why did you select QA Madness over others?

• Pricing fit our budget
• Good value for cost
• Great communication

How many teammates from QA Madness were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We had many projects that required an additional set of eyes to review and test our sites and applications as a user across multiple device types.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We caught more issues that allowed us to improve our product and users' experiences.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were communicative and kept in touch.

What was your primary form of communication with QA Madness?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They kept in touch often, and all of our communications with the team have been incredibly pleasant. The work quality was also excellent.

Are there any areas for improvement or something QA Madness could have done differently?

Sometimes we weren't able to meet the newly implemented minimums. I would suggest reworking this.

BACKGROUND

Please describe your company and position.

 I am the Product owner of an ecommerce company 

Describe what your company does in a single sentence.

E-commerce wholesaler

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire QA Madness to accomplish?

• Safe release of e-commerce platform update to newer version

SOLUTION

How did you find QA Madness?

• Online Search
• Other

Why did you select QA Madness over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from QA Madness were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• QA test list 
• QA test outcome registration in bug tracking system

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Registrated bugs

Describe their project management. Did they deliver items on time? How did they respond to your needs?

On time

What was your primary form of communication with QA Madness?

Email or Messaging App

What did you find most impressive or unique about this company?

They were self-sufficient, and their good description of findings was impressive.

Are there any areas for improvement or something QA Madness could have done differently?

no

BACKGROUND

Please describe your company and position.

I am a department Director at an ecommerce company 

Describe what your company does in a single sentence.

Design and build eCommerce websites on Shopify

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire QA Madness to accomplish?

• Fill a QA gap before our internal QA tester starts working
• Support in preparation for Black Friday Cyber Monday

SOLUTION

How did you find QA Madness?

• Other

Why did you select QA Madness over others?

• High ratings
• Pricing fit our budget
• Referred to me

How many teammates from QA Madness were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

QA testing website builds and new landing pages and functionality on existing client websites across mobile, desktop, and tablet

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Great eye for detail, tested well and great communication, reliable and a great QA experience overall

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very responsive and on time, often finished sooner and offered to pick up new tasks

What was your primary form of communication with QA Madness?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Great service, fast and efficient and was able to arrange quickly when needed

Are there any areas for improvement or something QA Madness could have done differently?

N/A - working with them was a great experience

BACKGROUND

Please describe your company and position.

I am the CTO of BRKFST

Describe what your company does in a single sentence.

Digital branding and marketing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire QA Madness to accomplish?

• Manual software quality assurance
• Automated software quality assurance

SOLUTION

How did you find QA Madness?

• Online Search

Why did you select QA Madness over others?

• High ratings
• Pricing fit our budget

How many teammates from QA Madness were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We are building a Saas platform for digital marketing.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Ongoing application and regression testing

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very trustworthy and efficient QA testing engineers

What was your primary form of communication with QA Madness?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Communication is great and very transparent.

Are there any areas for improvement or something QA Madness could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the CEO of Dexter Agency

Describe what your company does in a single sentence.

We grow ecommerce stores by improving the user experience on their website via A/B-testing.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire QA Madness to accomplish?

Accurate/flawless QA

SOLUTION

How did you find QA Madness?

Online Search

Why did you select QA Madness over others?

Good value for cost, Company values aligned

What was the size of QA Madness’s team?

1 Employee

What was your primary form of communication with QA Madness?

Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

Making sure that our test variant doesn't have bugs. Key deliverables are making sure that the test works on all major browsers and operating systems (and devices) and that the bugs are reported in such a way that we can reproduce them easily.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Number of tests without bugs

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They deliver items on time and respond fast. Easy to communicate with. They're very clear and structured in their approach.

What did you find most impressive or unique about this company?

Their clear communication and attention to detail.

Are there any areas for improvement or something QA Madness could have done differently?

There's nothing they need to improve on.

BACKGROUND

Please describe your company and your position there.

I am CEO of a mid-sized SaaS driven development company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire QA Madness?

We develop all inhouse. Our SaaS solution deals with important data from our clients. therefor it is very essential that the software runs smoothly.

SOLUTION

How did you select this vendor and what were the deciding factors?

We search online for QA companies and did a shortlist of 5. QA madness was

1. very responsive ans
2. flexible as needed.

So the overall decision was then made.

Describe the project in detail and walk through the stages of the project.

QA madness can up with a proven test case and process. They presented to us 2 candidates to work with and we decided for one. The collaboration and communication was set up via Slack. Working very responsive with our product owner.

How many resources from the vendor's team worked with you, and what were their positions?

we work with one quality assurance member - part time

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Yes, at the very beginning of our project QA madness found a buch of bugs we haven't found. I guess they were around 50.

How effective was the workflow between your team and theirs?

Very effective, as we work in 3 weeks sprints. And there is only a small timeframe where QA needs to be done.

What did you find most impressive or unique about this company?

The entire process from the sales beginning to the operational doing is stress-free. Most of our wishes can be delivered in short time.

Are there any areas for improvement or something they could have done differently?

nothing in mind

BACKGROUND

Please describe your company and your position there.

I am the COO of Orderly. Orderly provide business-critical supply chain technology to a range of enterprises. Orderly’s solutions influence responsibility in enterprise supply chains - generating long-term sustainability and economic value. Orderly is more than just a food and beverage technology company. We are a powerful advocate for social and environmental responsibility.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire QA Madness?

QA Madness support our product teams with fully embedded QA engineers.

SOLUTION

How did you select this vendor and what were the deciding factors?

We researched and review several vendors.

Describe the project in detail and walk through the stages of the project.

Their engineers are responsible for QA for a wide range of ongoing roadmap enhancements on several products.

How many resources from the vendor's team worked with you, and what were their positions?

Multiple quality engineers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Consistent and continuous improvement in the overall quality of deliverables by the team.

How effective was the workflow between your team and theirs?

Fully embedded and the communication is great.

What did you find most impressive or unique about this company?

I'm impressed by the level of professionalism, experience, and dedication of the team members they have provided.

Are there any areas for improvement or something they could have done differently?

Not at this time.

BACKGROUND

Please describe your company and your position there.

Skin care, anti-ageing beauty industry My position - project manager

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire QA Madness, and what were your goals?

Hub - End to end testing for the B2B website Eventis - consumer app, there are still two apps that we want QAMadness to test for us

SOLUTION

How did you select this vendor and what were the deciding factors?

I was not part of the selection

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Hub - community centre for our stockist where they can order products 24/7, manage their accounts, access assets, redeem vouchers Eventis - skin analysis tool inc. salon apps and consumer app

How many people from the vendor's team worked with you, and what were their positions?

we had a number of testers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Hub - we had delays on the project, launching 27/1 Eventis - still in progress

Describe their project management style, including communication tools and timeliness.

project management overall very good

What did you find most impressive or unique about this company?

They were very quick in their response. They were always accommodating, and they strived to hit our deadlines.

Are there any areas for improvement or something they could have done differently?

N/A