PNdigital Ltd

BACKGROUND

Please describe your company and your position there.

I am CEO of manaknightdigital Inc. We make custom software for SMB companies.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PNdigital Ltd?

We developed a website for an attorney and they were looking to expand their online presence and generate leads so we hired PNdigital for SEO and Google Ads.

What were your goals for this project?

We wanted to help our client generate more leads for their law firm and compete more effectively online. Their business was reliant on referrals and we knew Google was the best option for them to expand.

SOLUTION

How did you select this vendor?

We were referred to PNdigital by another client we work with. We had a couple of calls with them and it was clear they had a lot of experience in this industry so we chose to work with them.

Describe the project in detail.

They conducted a very detailed SEO audit for the website which was very impressive. It outlined all of the issues that was holding the site back with a full action plan on what they would do to help get the client ranking on Google.

They also provided us with Google Ads research to help us get an idea of the budget our client required for paid marketing. They have made a lot of improvements to the site, fixed the on page issues, created content for us as well as link building and even helped with conversions for the website.

What was the team composition?

I deal with a PM so I am not sure how many people are working on the project but everything is managed very well with clear reporting.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Very positive impact on our business. Our client is very happy as they are ranking well for competitive search terms and they receive a healthy supply of quality leads each month. Their firm is no longer reliant on referrals and revenue has grown very impressively over the last 18 months. They have secured some of their biggest cases thanks to PNdigital.

How effective was the workflow between your team and theirs?

Excellent. We have one main point of contact and any questions are answered very quickly. We have clear reports of progress too.

What did you find most impressive about this company?

Communication is excellent. The reporting is very clear and we are fully kept up to date with all work being done. They care very much about our business and client growth, and the results have been fantastic.

Are there any areas for improvement?

Not that I can think of. We are serviced very well.

BACKGROUND

Please describe your company and your position there.

I am the owner and CEO of an e-commerce web development agency. We work with clients across multiple industries with various products.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PNdigital Ltd?

We reached out to PNdigital for one of our client's SEO and GoogleAds needs. We redesigned the client's website and they needed a new marketing strategy.

What were your goals for this project?

We wanted to find an agency that has extended experience and success stories, and who can trust in order to satisfy our own clients. Our main goal was to develop a solid SEO and PPC strategy for our client so our website design could shine.

SOLUTION

How did you select this vendor?

We searched through review websites and thoroughly looked for award-winning agencies with proven case studies on e-commerce marketing. PNdigital's services were what we found as the optimal solution that could deliver quality work and at the same time meet our client's budget requirements.

Describe the project in detail.

PNdigital developed a detailed SEO campaign that was designed that focused on advanced technical SEO followed by high-quality backlinking and long-form content generation

What was the team composition?

We usually go through the project manager but we are in constant communication with the owner. He always goes out of his way to make sure everything is tracking well.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They developed search and shopping campaigns that have performed exceptionally well and used an in house heat mapping tool to scope out what customers were doing on the website to improve conversions.

How effective was the workflow between your team and theirs?

Exceptional delivery with continuous updates and transparency across everything their team was implementing. The communication was kept via email.

What did you find most impressive about this company?

Their organization methods and systematic approach to coming up with a solution for our situation were impressive. On top of that, their continuous communication and cooperation were 5-star.

Are there any areas for improvement?

None at this point. The best agency we've ever worked with.

BACKGROUND

Please describe your company and your position there.

Tour Operator and Online Travel Agency, systems administrator

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PNdigital Ltd?

SEO Services Digital Marketing Web Management

What were your goals for this project?

Increase revenue, visibility and presence in market

SOLUTION

How did you select this vendor?

Found online due to great reviews

Describe the project in detail.

A confidential project as well as marketing for a public branch of the company, PNdigital have been involved in almost every area of our business, due to visible improvement in their initial project we had tasked them with, they have been asked to employ their strategy and development in other areas of our business.

What was the team composition?

I believe originally the project involved just 2 people from PNdigital, this has increased to a full team due to project size

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Absolutely incredible service, switched from our original provider of these services we had seen a drastic improvement due to using PNdigital, could not recommend their service more, very involved. We have seen a huge increase in traffic and conversions, they have more than met our expectations. We have asked for their help in areas not originally planned to have outside help.

How effective was the workflow between your team and theirs?

We have communicated via email, whatsapp and skype, very accessible friendly and helpful. They have also given many suggestions not thought of by ourselves.

What did you find most impressive about this company?

They're goal-oriented workers. I was impressed by the proof of success, constant communication, great suggestions, impressive strategy and implementation

Are there any areas for improvement?

Not at all. Truly great service.

BACKGROUND

Introduce your business and what you do there.

I’m the managing director of an online advertiser that sells Google Ads.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with PN Digital Ltd?

They run my Google Ads campaign and SEO.

SOLUTION

What was the scope of their involvement?

They do everything from start to finish with my Google Ads and SEO. This includes my SEO road mapping, keyword planning, Google Ads management, and suggestions on how to improve my website.

What is the team composition?

I worked with 2–3 people, but I don’t know how many people they had behind the scenes.

How did you come to work with PN Digital Ltd?

I was talking with them for a while. They told me what they thought they could do, and I gave them a chance.

How much have you invested with them?

We’ve been working together since August 2019 and the work is ongoing.

What is the status of this engagement?

The investment is roughly £250,000 (approximately $325,000 USD).

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I track everything monthly and have seen positive results since PN Digital Ltd came on. Traffic to the website, lead generation, and sales have all increased.

How did PN Digital Ltd perform from a project management standpoint?

They’re brilliant, I couldn’t be happier with their service and their level of personalness. If I need something changed, they're quick to fix the issues.

What did you find most impressive about them?

They don’t just do what I pay them to do, they go over and above. This includes their website suggestions.

Are there any areas they could improve?

I can’t suggest anything because they have great service.

Do you have any advice for potential customers?

Listen to their suggestions when you work with them.

BACKGROUND

Please describe your company and your position there.

I am the MD of my online hosting and development company which is still relatively new and has come a long way in the last few years.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PNdigital Ltd?

I hired PNDigital for some SEO work on our website and could not be happier as from the first time they started in december we have noticed an increase already from out monthly google reports and can only image they will get better as time continues

What were your goals for this project?

My goals are to keep PNDigital working as they are on SEO side of things as my team are constantly adding content and changing the current website as well as moving them on to clients websites for the SEO work in the future as i believe they will help me help my customers.

SOLUTION

How did you select this vendor?

I selected this vendor after finding them on google and having a quick call over the phone to find out how they could help me

Describe the project and the services they provided in detail.

They provided SEO for my website to enable me to get more traffic coming to my site by helping the search engines find me as well as working on social media.

What was the team composition?

I felt like the team which was provided to me for the job was sufficient for the task as i am now starting to get the results i wanted much sooner than i first imagined.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

I have had more phone calls and emails in regard to the services i provide in the last 2 week than i normally do in 4 week so its a start of things starting to look up for my company.

How was project management arranged and how effective was it?

In terms of project management i suggested what i wanted and then their team suggest how it would work and changed a few parts around to get a much quicker response in terms of working loads so some parts was not revisited which i liked the idea of from their team.

What did you find most impressive about this company?

The most impressive thing about PNDigital is how quickly i get responses from them and how quickly changes happen from when i ask for them done as other companies can drag things out a little which is not always a good thing

Are there any areas for improvement?

at the minute i cannot find any areas for improvement. I have enjoyed the whole experience with this company and will be using them again in the future

BACKGROUND

Introduce your business and what you do there.

I'm the owner of Social Oh Media. We're a digital media marketing agency.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with PNdigital Ltd?

We needed a vendor to help us with SEO and website design.

SOLUTION

What was the scope of their involvement?

We had a phone conversation with them where we discussed what we were looking for in terms of the website design. Then, PNdigital designed a website for our client. They also helped us with SEO, managing everything from developing a strategy to creating keyword lists.

What is the team composition?

I have one main point of contact.

How did you come to work with PNdigital Ltd?

They were recommended to me.

How much have you invested with them?

We've spent about $70,000.

What is the status of this engagement?

We started working with them in January 2017, and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our client is happy with the website. In terms of the SEO, we've moved up to the first page in Google searches for certain keywords, and we’re now targeting others.

How did PNdigital Ltd perform from a project management standpoint?

They provide exceptional customer service. They walk me through the entire process and send me regular reports with all the metrics. We mostly use phone calls and Skype to stay in touch.

What did you find most impressive about them?

They're very proactive and willing to make recommendations.

Are there any areas they could improve?

I can't think of anything.

Do you have any advice for potential customers?

Have a clear idea of what you want your website to look like.

BACKGROUND

Introduce your business and what you do there.

I am the founder and CEO of Startup Slang. We’re an e-commerce agency that helps brick and mortar retailers sell their products online through platforms like Shopify, WooCommerce, etc.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with PNdigital Ltd?

Our website was functioning as a landing page, and we didn’t have any sales efforts in place. After realizing we wanted our site to serve as a lead generator for our business, we hired PNdigital to develop a new website and provide SEO support.

SOLUTION

What was the scope of their involvement?

PNdigital designed and developed our website on WordPress. They migrated the existing content to the new platform and created a fresh overall design. Along with a new look, they also created eye-catching animations. For the SEO efforts, their team implemented several functionalities into the website, and they manage ongoing Google Ads campaigns and create relevant keywords.

What is the team composition?

Paras (Founder, PNdigital Ltd) and another teammate are my main points of contact.

How did you come to work with PNdigital Ltd?

I met Paras at a conference, and after hearing about his team and expertise, I asked PNdigital to help me with my website. Learning about their services convinced me that our site needed to be improved to increase sales.

How much have you invested with them?

We’ve spent between $70,000–$75,000 CAD (approximately $52,500–$56,000 USD)

What is the status of this engagement?

We’ve been working together since June 2016, and their services are ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Overall, our business has grown in client size since beginning working with PNdigital. We track their success through the number of leads we receive through searches and the number of calls our sales team gets. We’ve been fully satisfied with the results their efforts have produced, and the partnership has been beneficial.

How did PNdigital Ltd perform from a project management standpoint?

Their team seamlessly manages the project. They’re good communicators and keep us informed when necessary. Unlike other vendors, PNdigital doesn’t ask me questions they can find answers to themselves because they value my time. We haven’t had any issues with their approach to the project.  

What did you find most impressive about them?

I appreciate their results-oriented mindset—I never question their ability to deliver what they promise. They’re always transparent about what’s possible, and nothing is sugarcoated, which I value. If I need something done in a month, I trust the advice they give me about my timeline.

Are there any areas they could improve?

Aside from having an office near us in Canada, there’s nothing they could do better for us.

Do you have any advice for potential customers?

Get a consultation from PNdigital before beginning your project. They’ll give you a solid understanding of the process and the services they can provide. You’ll be in the right hands with this team.

BACKGROUND

Introduce your business and what you do there.

We’re a UK-based sports organization. I’m the director.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with PNdigital Ltd?

We wanted more exposure to help recruit more athletes. Our organization had a somewhat negative image in the market, and we wanted to change that perception.

SOLUTION

What was the scope of their involvement?

They helped us engage our audience by featuring good news stories of the work we already do. They drew out the positives of our work and helped us promote the brand on social media. They helped us really work out what do well and how we can do other things better. They've also helped with website development to make our site much more polished and user-friendly. It now allows athletes to summon respective licenses, which eliminates a step that would take users away from the site.

What is the team composition?

I dealt with one main point of contact who acted as the project leader. I'm not sure how large the whole team was.

How did you come to work with PNdigital Ltd?

We heard about them through word of mouth. A friend from another company worked with them and gave them a glowing review. We got in touch with them and had them outline what they could deliver. We quickly dove in with both feet, and they haven't disappointed us.

How much have you invested with them?

We spend around £5,000 (approximately $6,600 US) per month.

What is the status of this engagement?

We started working together around October 2015. This is an ongoing engagement.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our new image changes the perception of our brand, and we're growing our new customer base. We now get more viewers, and PNdigital has allowed us to inform our sponsors about our developments and made our product more desirable for potential future sponsors.

How did PNdigital Ltd perform from a project management standpoint?

We speak every few days, and their project management is excellent. They respond quickly, and they react well. We have fairly short calls with them, since they know what we're trying to achieve and how to keep us happy.

What did you find most impressive about them?

They are much more effective and communicative than other companies we've worked with in the past. Communication is key in this kind of business. We can speak to a real person, and they provide a human touch to the organization of this engagement.

Are there any areas they could improve?

Nothing stood out that make us question the partnership. We see a return on this investment, and we don't have any issues with them.

Do you have any advice for potential customers?

Trust them and be very clear about your goals and outcomes. As long as you're clear, you'll get what you want.

BACKGROUND

Introduce your business and what you do there.

I’m the director of my own life coaching company. I provide consultations and sessions to high-end clients.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with PNdigital Ltd?

I hired PNdigital to support my existing Google Ads efforts to increase my ROI.

SOLUTION

What was the scope of their involvement?

PNdigital supports and manages my Google Ads campaigns. They also implement SEO tactics to continually improve my site’s search result ranking. Their team makes regular changes to keep up with Google’s algorithm updates.

What is the team composition?

I work with three people from their team. Paras (Founder, PNdigital) is my main point of contact.

How did you come to work with PNdigital Ltd?

Paras was a potential client for my business, and he approached me about the work his company does. After hearing how he could support my efforts and add value to my business, I hired PNdigital.

How much have you invested with them?

We’ve spent £25,000–£50,000 (approximately $32,800–$65,600 USD).

What is the status of this engagement?

We began working together in May 2016, and the engagement is ongoing. We have their services on a monthly retainer.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It’s hard to tell the direct level of impact PNdigital has had because there were already efforts in place. However, they’ve added value to my business and I feel confident in my ROI, which is why I continue to use them year after year. Although every month is different, I’ve seen increases in the number of inquiries, and it justifies the cost of their service.  

How did PNdigital Ltd perform from a project management standpoint?

They’ve been easy to work with. If I have an issue, I can approach the PNdigital team and find a solution. They’re friendly and helpful communicators—they take care of my business and ensure I’m getting what I need.

What did you find most impressive about them?

Although I haven’t worked with any other providers, they supply everything I need. They bring a great depth of knowledge to the work and I trust their expertise. Using PNdigital’s support makes me feel confident my money is being well-spent.

Are there any areas they could improve?

There’s nothing I’ve had a problem with that they haven’t been able to solve. I can’t think of anything for them to improve on.

Do you have any advice for potential customers?

I absolutely recommend engaging with PNdigital. When working with them and taking their advice, it’s hard to go wrong.

BACKGROUND

Please describe your company and position.

I am the Chief Growth Officer of a stair e-commerce platform

Describe what your company does in a single sentence.

We provide stair supplies and stair related products via an ecommerce platform.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire PNdigital Ltd to accomplish?

• Fix profitability with marketing campaigns
• Build and optimize SEO
• Plan future growth via expanding marketing channels

SOLUTION

How did you find PNdigital Ltd?

• Online Search
• Referral

Why did you select PNdigital Ltd over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned
• Performance Driven

How many teammates from PNdigital Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Optimized and created Google and Bing Ad Campaigns.
Increased roas from 7x to 9.6x, and a 1.65x roas increase on one of our biggest revenue drivers. 
Analyzed and assessed SEO channels on Google and Bing, resulting in now over 90k sales/mo organically which has dramatically impacted our bottom line profitability.  
Helped with strategic planning of marketing expansion and even helped with converion rate optimization.  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

2.6x ROAS increases overall.
Organic sales increased to 90k/mo and climbing.
Filtered out irrelevant keywords which were directing junk traffic to the website, now accruing better quality traffic with higher search intent.
Expanding to new platforms which have already climbed to 6x ROAS

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Reports were always generated on time, calls monthly or more frequently as needed.  
Team always responded immediately or within the hour to questions and requests, very responsive.

What was your primary form of communication with PNdigital Ltd?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They felt more like a growth partner than an agency.  They really understand how crucial bottom line profitability is, not just clicks and impressions.  Extremely good commication and empathy.

Are there any areas for improvement or something PNdigital Ltd could have done differently?

Maybe SMS marketing capabilties or inluencer outreach options would have been nice.  But honestly, I've found it's best not to have one agency that can do too many things.