# Otium Concierge Otium Concierge Reviews (2), Pricing, Services & Verified Ratings - 5.0 out of 5 average review rating - 0 connections joined Otium Concierge's Network [Visit Website](https://www.otium-concierge.com/) [Get a Custom Proposal](https://clutch.co/profile/otium-concierge) **Gain back more hours everyday with Otium Concierge** We can save you time, the one thing you cannot create more of. Our team of experts can assist with the following services; - Virtual Assistant - Lifestyle Concierge - Employee Concierge - Client Concierge ## Company Information - Minimum project size: $1,000+ - Hourly rate: $25 - $49 - Number of employees: 2 - 9 - 1 Locations: - Caldicot, Wales (Headquarters) - Founded in 2017 ## Services, Focus Areas, Industries, and Clients ### Service Lines - 45% Business Consulting - 20% Social Media Marketing - 10% Direct Marketing - 10% Event Marketing - 10% Financial Consulting - 5% Graphic Design ### Focus Areas - Financial Consulting Focus: - 100% Cost Reduction Consulting - Business Consulting Focus: - 50% Operational Change Consulting - 31% Change Management Consulting - 19% Strategy Development Consulting - Direct Marketing Focus: - 35% Direct mail - 35% Telemarketing - 30% Other direct marketing - Influencer Marketing Services: - 25% Influencer Campaign Reporting - 25% Influencer Identification & Recruitment - 25% Influencer Management - 25% Micro-Influencer Marketing - Influencer Marketing Platforms: - 25% Instagram Influencer Marketing - 25% LinkedIn Influencer Marketing - 25% Tik Tok Influencer Marketing - 25% YouTube Influencer Marketing - Event Marketing Focus: - 20% Conference Promotion - 20% Tradeshow Marketing - 15% Experiential Marketing - 15% Festival Promotion - 15% Networking Event Promotion - 15% Workshop Promotion - Social Media Focus: - 15% Facebook Advertising - 15% Influencer Marketing - 10% Instagram Advertising - 10% LinkedIn Advertising - 10% Pinterest Advertising - 10% Reddit Advertising - 10% Snapchat Advertising - 10% Tik Tok Advertising - 10% Twitter Advertising ### Industries - 20% Real estate - 20% Business services - 20% Financial services - 20% Hospitality & leisure - 20% Other industries ### Clients - 90% Small Business (<$10M) - 10% Midmarket ($10M - $1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 5.0 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Otium Concierge offers value with annual costs around £10,000 ($13,600 USD) for services like bookkeeping and administrative support. Clients appreciate their reliability, responsiveness, and project management, making them a strong choice for businesses seeking efficient administrative solutions. **Most Common Project Size**: $10,000 to $49,000 based on 2 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Business Consulting: $10,000 to $49,000 based on 2 reviews - Accounting: $10,000 to $49,000 based on 1 review - Back Office Outsourcing: $10,000 to $49,000 based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Otium Concierge Review Insights Overall Review Rating: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 ### Top Mentions - Great project management (2 mentions) - Communicative (1 mentions) - Easy to work with (1 mentions) - Great team (1 mentions) - Knowledgeable (1 mentions) - Reliable (1 mentions) ### Review Highlights **Long-Term Client Relationships** Otium Concierge has successfully established long-term relationships with clients, evidenced by ongoing engagements and extensions beyond initial trial periods. This indicates strong client satisfaction and trust. **Clear and Transparent Communication** Otium Concierge follows a straightforward and transparent communication process, which fosters open and effective dialogue with clients. This approach is highly valued by clients for its simplicity and clarity. **Enhances Client Efficiency** Clients report improved efficiency and organization in their businesses due to Otium Concierge's support. This allows them to focus on their core services rather than administrative burdens. **Advice for Future Clients** Clients advise potential customers to provide Otium Concierge with clear briefs and expectations upfront. This ensures that the team understands client needs and can deliver accordingly. **Personalized and Knowledgeable Service** Clients value the personalized service and industry knowledge that Otium Concierge offers. Their proficiency across various business sectors contributes to their ability to provide tailored solutions. **Responsive and Accessible Team** Otium Concierge is praised for their responsiveness and accessibility. Clients highlight their ease of contact through phone, email, or their website, making communication straightforward and effective. **No Areas for Improvement Noted** Current clients have not identified any specific areas for improvement or changes needed in Otium Concierge's services, indicating a high level of satisfaction with their performance. **Proficient in Administrative Support** Otium Concierge excels in managing day-to-day back-office processes, including bookkeeping, tax, filing, and email marketing. Their services allow clients to focus on core business activities by ensuring administrative tasks are handled efficiently. ### Otium Concierge Reviews #### Accounting & Back-Office Admin Services for Software Company **The Project** - Services: Accounting, Back Office Outsourcing, Business Consulting - Project size: $10,000 to $49,999 - Project length: Sep. 2020 - Ongoing **Project Summary**: Otium Concierge manages a software company's back-office processes. They implement administrative processes and maintain the client's bookkeeping and accounts on Xero. They also support email marketing efforts.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Co-Founder, Mitingu - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jan 11, 2022 **Feedback Summary**: Otium Concierge improved the client's efficiency and allowed them to focus on their core services instead of back-office operations. The Otium Concierge team is reliable, knowledgeable, accurate, and proficient. They meet deadlines and are very responsive to communications across various platforms.  "“Their reliability and accuracy make them stand out from their competitors.”" **BACKGROUND** Introduce your business and what you do there. I am the co-founder of Mitingu, a software company.  **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Otium Concierge? We hired Otium Concierge to support our administrative processes. **SOLUTION** What was the scope of their involvement? Otium Concierge manages our day-to-day back-office processes. Their team is in charge of maintaining our bookkeeping, which involves recording entries in Xero. Otium Concierge also implements administrative processes, including our tax and filing processes.  Otium Concierge's team also supports our marketing efforts. They guarantee that our marketing emails are sent out on time. Their team also ensures any responses to those emails are passed along to the correct in-house teammate.  What is the team composition? We work with two teammates from Otium Concierge, including an account manager and an account director.  How did you come to work with Otium Concierge? We found Otium Concierge through their website and did some background research on their services. They had a good reputation and could provide personalized service, so we hired them.  How much have you invested with them? We spend £10,000 (approximately $13,600 USD) per year with Otium Concierge.  What is the status of this engagement? We began working with Otium Concierge in September 2020, and our engagement is ongoing.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  Thanks to Otium Concierge's work, my team can focus on our core business services rather than managing the administrative side of the business. We don't have any specific metrics because it's an ongoing partnership, but Otium Concierge keeps our company organized and improves efficiency. Their bookkeeping is accurate and their team is proficient and knowledgeable, partially because they have clients across many business sectors.   How did Otium Concierge perform from a project management standpoint? Otium Concierge has good project management; they meet all our deadlines. They utilize our Basecamp account to manage client projects and store our administrative processes. Basecamp gives us a complete snapshot of what Otium Concierge's team is working on and what they've completed. Otium Concierge's team is very responsive, unlike some larger concierge businesses. They're easily contactable via phone calls, emails, or their website.  What did you find most impressive about them? We've worked with other firms in the past, but they let us down, which created even more work for my team. I don't have to worry about that with Otium Concierge. Their reliability and accuracy make them stand out from their competitors; their team doesn't make mistakes.  Are there any areas they could improve? Otium Concierge is growing and needs to maintain their high level of service to continue to outshine their competitors.  Do you have any advice for potential customers? I'd advise future customers to provide Otium Concierge with a clear brief and expectations upfront. If Otium Concierge's team knows what the customers want, they'll deliver.  --- #### Administrative Support for Real Estate Company **The Project** - Services: Business Consulting - Project size: $200,000 to $999,999 - Project length: Jan. - Dec. 2021 **Project Summary**: A real estate company needed help with various administrative tasks, so they hired Otium Concierge to handle it for them.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, BBH Properties - Industry: Real estate - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jan 3, 2022 **Feedback Summary**: Overall, it was seamless engagement. The Otium Concierge team was the perfect partner for the job — they responded to the client's needs promptly and delivered timely and quality work. They also followed a straightforward process and communicated clearly and transparently throughout. ""They were very responsive to the needs of our business."" **BACKGROUND** Please describe your company and your position there. I own a commercial real estate investment business based in Bristol. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Otium Concierge, and what were your goals? My assistant of 20+ years retired and I needed admin support to manage the rental income, planning applications and property sales. **SOLUTION** How did you select this vendor and what were the deciding factors? I hired Otium initially for a trial period of 12 months. We have now been working together for 3 years. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the engagement or general feedback about the services? Excellent service. Very responsive to the needs of our business. Describe their project management style, including communication tools and timeliness. Open and straightforward. What did you find most impressive or unique about this company? All members of the team are easy to communicate with either by email or phone. Are there any areas for improvement or something they could have done differently? No. --- ## Portfolio & Awards ### Industry Recognitions - Stellar - Wales online ## Packages ## Locations (1) ### Caldicot, Wales (Headquarters) - Po Box 131 - Caldicot NP26 - Wales - 6 - 9 employees - Phone: 03333406312 ## Contact Otium Concierge [Send a message](https://clutch.co/profile/otium-concierge) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/otium-concierge/?viewasmember=true) - [Facebook](https://www.facebook.com/otiumconcierge) - [X](https://twitter.com/otiumconcierge)