Next Big Technology

BACKGROUND

Please describe your company and your position there.

I’m the manager and head designer of Vanguard Websites. We’re a boutique web design agency that serves local, small companies, designing and maintaining their websites and providing them SEO services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Next Big Technology?

We’ve hired Next Big Technology several times. The case I’m reviewing here is a website development for a stucco contractor.

What were your goals for this project?

Our client's main goal was to have an attractive website that well-represented their growth. My own goal as a web designer was to give them a site that would set them apart from their competitors, both in aesthetics and functionality (e.g., mobile friendliness). We had a limited budget, so it was imperative we exceed our client's expectations and remain within constraints.

SOLUTION

How did you select this vendor?

We’d been working with NBT regularly for several years. Our companies have established procedures, so we know we can each deliver for the other. We use Upwork as a marketplace/platform to conduct our projects.

Describe the project and the services they provided in detail.

We provided the full design in Photoshop files and NBT coded the site on WordPress using CSS. We used a few specific WordPress plugins to optimize site performance, and NBT took care of setting up that list. They then tackled browser/device idiosyncrasies, testing on multiple browsers (Chrome, Firefox, Safari, Internet Explorer, Edge, Android, and Safari for iPhone) and devices (iPhone, Android, desktop, iPad).

After our client made revisions, NBT worked with us on optimizing speed using industry-acknowledged tools (GT Metrix, YSLow, Page Insights) and visual inspection. NBT provided technical recommendations for these tools, and we tested and confirmed they reached an acceptable performance level.

What was the team composition?

NBT assigns a senior developer and an auxiliary develop to all our projects. Amit (Director, Next Big Technologies) and I work together to establish timelines and do QC on the milestones.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our clients were delighted with the site. They expressed their appreciation for our work both in a personal email and a Google review. When they showed the site to others, they only received compliments. Hopefully, this will result in further referrals. It’s also become a highlight of our portfolio.

How was project management arranged and how effective was it?

As mentioned above, we have long-established procedures with NBT that include Upwork for milestone management and daily communication over email and Skype. The process is efficient, easy, and well-rehearsed.

What did you find most impressive about this company?

After many years of collaboration, I appreciate NBT for their willingness to reach for higher standards. WordPress isn’t a great development tool, but it’s the de-facto standard for SMEs, and they have to deal with a large number of quirks that slow down development. NBT is always willing to face these complexities and tackle any challenge to get the website where it needs to be regarding design, interoperability, speed, and functionality. This is why NBT has remained our favorite outsourcing partner for years.

Are there any areas for improvement?

The main issue we both face is balancing budgetary constraints and QC requirements. If we used their QC services, it would double the cost of the project due to WordPress’ inefficiencies as a development platform. Therefore, we keep QC internal and provide NBT the information to correct the issues we find. We’ve reduced the volume of rework necessary by following specific development procedures, however.

BACKGROUND

Please describe your company and your position there.

I’m the CEO of a sports software company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Next Big Technology?

Many of our clients wanted to share the data managed on our platform with their user bases. We needed to develop responsive websites. We required cost-effective services, as many of our clients are volunteer organizations.

What were your goals for this project?

My company needed to find a partner who could build custom-designed websites and complete API integration.  

SOLUTION

How did you select this vendor?

We struggled to find a vendor who interpreted our needs and understood the functionality required when integrating APIs to the sites. Next Big Technology completed preliminary projects before we entered a long-term contract.

Describe the project and the services they provided in detail.

Next Big Technology builds customized, mobile-responsive websites for our clients. This entails integrating APIs from our platform to different parts of each website, since we have multiple APIs for different datasets. The team collects data and uploads it to public-facing sites. The project is ongoing.

What was the team composition?

We work with Amit (Founder and Director, Next Big Technology) and a team of web developers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We can deliver complete websites to clients in just a few weeks. By eliminating the need for manual data collection and entry, our clients have experienced a reduced workload of up to fifteen hours per week. They can continue to work in our platform without having to learn additional skills in WordPress.

How was project management arranged and how effective was it?

Once Amit comprehended our project goals, he quickly put processes into place to train the team. Amit carefully facilitates the size of the development team on a month-to-month basis. The team was very competent.

What did you find most impressive about this company?

We have been astounded by the team’s commitment to providing the best quality. They are incredibly engaged in the project and knowledgeable about the subject matter. Amit assigns developers to our project depending on our need, which means there is no limit to the number of sites we can develop at once. This flexibility has culminated in high-caliber of their service.

Are there any areas for improvement?

We are very pleased with the service we are receiving and Next Big Technology’s ongoing commitment to the project.

BACKGROUND

Please describe your company and position.

I am the COO

Describe what your company does in a single sentence.

Fintech - Digital Bank

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Next Big Technology to accomplish?

• Build an innovative, scalable, financial inclusive banking solution

SOLUTION

How did you find Next Big Technology?

Referral

Why did you select Next Big Technology over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from Next Big Technology were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Develop an innovative banking solution that meets the need of varied customer profiles.

. intuitive, fully functional and personalised experiences 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We leverage Project management tool for tracking progress and delivery following an agile pronciple and collectively delivered to timelines.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Consistently delivered to timelines

What was your primary form of communication with Next Big Technology?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They're passionate and diligent. Listening to understand the business need and collaborate.

Are there any areas for improvement or something Next Big Technology could have done differently?

Negotiation skills for longer term business prospects

BACKGROUND

Please describe your company and position.

I am the CEO of a digital advertising company

Describe what your company does in a single sentence.

We promote small business interests on-line. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Next Big Technology to accomplish?

• To create a website
• To create a mobile app

SOLUTION

How did you find Next Big Technology?

Upwork

Why did you select Next Big Technology over others?

• High ratings
• Pricing fit our budget

How many teammates from Next Big Technology were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

To develop custom software for our company that included delivery of:

1. a website
2. a mobile app (iOS and Android)
3. an admin dashboard

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project was divided into 6 milestone, with clear deliverables for each milestone. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

It was a great experience working with Amit and the team. They consistently delivered milestones on time and of high quality. What really stood out was their flexibilty - they were always open to feedback and made multiple changes without any fuss. 

What was your primary form of communication with Next Big Technology?

Email or Messaging App

What did you find most impressive or unique about this company?

Several features of our experience really impressed us, but the standout one has to be value-for-money. It is unusual to receive such great quality work and a flexible team that doesn't burn a hole in your pocket. For this reason, we will continue to use NBT for support and future developments. 

Are there any areas for improvement or something Next Big Technology could have done differently?

With English not being their first language, communication was difficult at times. However, we able to work this issues with diagrams and mock-ups. Other than that, it is hard to fault the team. 

BACKGROUND

Please describe your company and position.

I am the Founder of Rishico-Ventures

Describe what your company does in a single sentence.

We are a social travell app company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Next Big Technology to accomplish?

• create app
• help with ideas
• long term dev partner

SOLUTION

How did you find Next Big Technology?

Online Search

Why did you select Next Big Technology over others?

• High ratings
• Pricing fit our budget
• Great culture fit

How many teammates from Next Big Technology were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• app development UI designs
• App development - creating the app for iOS and Android
• Testing and continious maintaince
• on-going development from now on

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

deployment of working app

Describe their project management. Did they deliver items on time? How did they respond to your needs?

reactive, always on time, clear on milestones. good communication

What was your primary form of communication with Next Big Technology?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

ideas, working fast, not too many bugs. app works well

Are there any areas for improvement or something Next Big Technology could have done differently?

more ideas , A.I. implementations.

AI > less workload > should see that in results or less pricing. 

BACKGROUND

Please describe your company and position.

I am the CEO of Sahlbuy

Describe what your company does in a single sentence.

We are a Trading group that has been in this market for 50 years and recently moved to ecommerce.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Next Big Technology to accomplish?

• E Commerce App
• Website

SOLUTION

How did you find Next Big Technology?

Online Search

Why did you select Next Big Technology over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from Next Big Technology were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I had the pleasure of working with Amit's team on my eCommerce app and website, and I am extremely impressed with the results. They not only met but exceeded my expectations in delivering a top-notch solution. Their professionalism, attention to detail, and dedication were evident throughout the project. My recommendation to hire Amits team for your next project as they will ensure you that your key goals will be met as they met mine and did an amazing job.

Key deliverables that were completed successfully include:

• Seamless integration of multiple payment gateways, ensuring a smooth and secure checkout process for customers.
• Development of a user-friendly interface for both the app and website, making it easy for customers to navigate and shop.
• Implementation of a robust product management system that allows for efficient updates and inventory control.
• Ensured mobile responsiveness, ensuring a seamless experience across all devices.

Amit's team truly went above and beyond to ensure that my vision was realized, and I highly recommend them for any eCommerce development project. Their expertise and commitment are unparalleled.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project that demonstrate progress and success include..

• Increased Customer Engagement: The user-friendly design led to a 25% increase in customer interaction on both the app and website.
• Improved Sales Conversion Rate: Enhanced product display and seamless checkout flow contributed to a 15% rise in sales conversions.
• Faster Load Times: Optimized backend infrastructure reduced load times by 30%, leading to a better customer experience.
• Expanded Product Listings: The system enabled the addition of over 500 products in a streamlined manner, improving operational efficiency.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They did a thorough job on each step and they had excellent management with their team leaders taking responsibility for my work as if it was their own.

What was your primary form of communication with Next Big Technology?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The development team was very capable of doing any requirement I had and it helped my project achieve its target.

Are there any areas for improvement or something Next Big Technology could have done differently?

I wasn't disappointed in any task with their team so I have nothing negative to say.

BACKGROUND

Please describe your company and position.

I am the CEO of TeknikPro

Describe what your company does in a single sentence.

We offer a comprehensive range of IT solutions for businesses of all sizes. From web development to mobile app development, e-commerce, digital marketing, API integration, and more, we provide customized solutions that fit your specific business needs.

Our team of experienced professionals is dedicated to delivering high-quality results that help you grow and succeed. With our support and resources, you can trust us to provide innovative and effective solutions to all your IT challenges.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Next Big Technology to accomplish?

• We hired NBT to develop a custom app perfectly tailored to our business needs, and they delivered a solution that was both functional and visually appealing.
• One of our goals was to create a user-friendly and intuitive experience for our customers, and NBT helped us achieve this by designing a seamless and accessible app.
• We needed an app with specific features, such as integration with third-party APIs and real-time data management. NBT successfully implemented these features efficiently.

SOLUTION

How did you find Next Big Technology?

• Referral
• Other

Why did you select Next Big Technology over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Next Big Technology were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

NBT was responsible for developing our app from start to launch. They began with planning and needs analysis, followed by UI/UX design, front- and back-end development, and third-party API integrations. NBT conducted thorough testing to ensure a smooth launch and handled the deployment to both the App Store and Google Play. They also provided post-launch support.

Key Deliverables:

1. Design prototypes and wireframes.
2. A fully functional app for iOS and Android.
3. Backend infrastructure and API integrations.
4. Testing documentation.
5. App store and Google Play submission.

This highlights NBT’s ability to manage the entire app development process with high quality and precision.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• App Performance: Successful launch on iOS and Android with high stability and minimal crashes.
• User Engagement: Increased daily and monthly active users post-launch.
• Downloads: The app reached or exceeded the target number of downloads.
• Customer Satisfaction: Positive reviews and high ratings (4.5+ stars) in app stores.
• Revenue Growth: The app contributed to increased revenue through in-app purchases or subscriptions.
• Timeline and Budget: The project was delivered on time and within budget.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

NBT demonstrated excellent project management throughout the development process. They adhered to the agreed-upon timeline, delivering each phase of the project on time, from initial planning to final launch. Their communication was clear and proactive, ensuring we were always informed about progress.

NBT was responsive to our needs, promptly addressing any questions or concerns and implementing requested changes without delays. Their structured approach and attention to detail helped keep the project on track and within budget. This highlights their ability to manage timelines effectively and provide responsive, client-focused service.

What was your primary form of communication with Next Big Technology?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about NBT was their commitment to understanding our unique needs and tailoring their solutions accordingly. Their ability to translate our vision into a well-designed, functional app was impressive. Additionally, their responsiveness and flexibility throughout the project made collaboration smooth and efficient.

Unlike many companies, NBT consistently went above and beyond, offering creative solutions to challenges and ensuring we were completely satisfied at each stage. Their combination of technical expertise and client-focused service truly set them apart.

Are there any areas for improvement or something Next Big Technology could have done differently?

One area where they could enhance is providing more detailed updates during development milestones. Although the team was responsive when approached, more proactive, regular updates would have given us greater visibility into the project’s progress.

Additionally, offering clearer documentation post-launch, especially for ongoing maintenance or updates, would have made it easier to manage the app internally. These improvements would enhance the overall client experience and ensure even smoother project management.

BACKGROUND

Please describe your company and position.

I am the CEO of a business services company 

Describe what your company does in a single sentence.

Provide services 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Next Big Technology to accomplish?

• Project

SOLUTION

How did you find Next Big Technology?

• Online Search
• Other

Why did you select Next Big Technology over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Next Big Technology were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The complete the project perfectly 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Success 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes they were a good team

What was your primary form of communication with Next Big Technology?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their professional in the project and work communication 

Are there any areas for improvement or something Next Big Technology could have done differently?

No as they perfect 

BACKGROUND

Please describe your company and position.

I am the CEO of Vantage Commercial Realty

Describe what your company does in a single sentence.

Commercial Real Estate Broker Firm

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Next Big Technology to accomplish?

• Design our website
• Redevelop our website
• High ranking on searches

SOLUTION

How did you find Next Big Technology?

• Upwork

Why did you select Next Big Technology over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Next Big Technology were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We contracted with NBT to design and redevelop our existing website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Their carefully listened and analyzed our needs with care and passions

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I recently worked with Next Big Technology on designing my company’s website, and I am very satisfied with his work. Throughout the process, he was professional and attentive to details. The team at NBT listened carefully to my goals and incorporated my feedback. I was particularly impressed with their creative ideas. The end result was a visually appealing and functional website that aligns with my business needs.

Overall, I highly recommend working with Next Big Technology. Thank you so much for your great works!

What was your primary form of communication with Next Big Technology?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their prompt responses and carefully listen to our needs

Are there any areas for improvement or something Next Big Technology could have done differently?

No everything was acceptable

BACKGROUND

Please describe your company and your position there.

I am a Marketing and Business support associate for a reconciliation software company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Next Big Technology?

Website design

SOLUTION

How did you select this vendor and what were the deciding factors?

Good price offered

Describe the project in detail and walk through the stages of the project.

Project involved a website audit that has been made into a to-do list, we are currently working our way through it.

How many resources from the vendor's team worked with you, and what were their positions?

We have been helped by Rajat who is very helpful.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Successful changes made to the website.

How effective was the workflow between your team and theirs?

Quick responses.

What did you find most impressive or unique about this company?

Very fast and helpful for a fair price.

Are there any areas for improvement or something they could have done differently?

Nothing comes to mind. They are very helpful.

UPDATED REVIEW

This review was published on March 4, 2022.

Paula McManus

Marketing Senior Associate, Sonas Systems

Software

1-10 Employees

United Kingdom

Less than $10,000

Mar 2021 - Mar 2021

Project summary

Next Big Technology developed a website for a financial reconciliation software company. The team created an interactive feature such as a hyperlink. 

Feedback summary

Next Big Technology successfully fulfilled all requests and delivered an excellent feature. The team communicated seamlessly and was accommodating to any changes. Above all, their flexibility to changes helped achieve client satisfaction.

BACKGROUND

Please describe your company and your position there.

Marketing Senior Associate, Sonas is an all-in-one reconciliation software tailored to self-service terminals.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Next Big Technology, and what were your goals?

Website Feature

SOLUTION

How did you select this vendor and what were the deciding factors?

They were communicative and helpful.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

interactive feature for website, that allows you hyperlink other pages & when you hover over it enlarges

How many people from the vendor's team worked with you, and what were their positions?

one, project manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Feature turned out great

Describe their project management style, including communication tools and timeliness.

good communication, always happy to make changes

What did you find most impressive or unique about this company?

always happy to make changes & ensure you are happy

Are there any areas for improvement or something they could have done differently?

faster delivery, although they are always happy to make additional changes

RATINGS

Overall rating: 5

Quality: 5

Cost: 5

Schedule: 5

Willing to refer: 4.5