Nation Media Design

BACKGROUND

Introduce your business and what you do there.

I’m the senior director of marketing of an event management association.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Nation Media Design?

We were looking for a company that could support us with web redesign, advertising, and digital media. As a result, we hired Nation Media Design.

SOLUTION

What was the scope of their involvement?

I shared some intricate information that their company would be responsible for. After that, they implemented the web design we wanted. The team continues to support us with web maintenance, and they manage our digital marketing activities, which includes handling our Google Ads.

What is the team composition?

We’re working with Kaleb (Owner), and he’s our main lead. He also has other folks working on his side.

How did you come to work with Nation Media Design?

I found Kaleb on Upwork, and he had to go through a proposal process together with other competitors. I like some of the designs they created and appreciated the creativity that he brought to his clients.

Though Kaleb’s company was still young, we decided to use his services because he was agile and open to adapting to what we needed. We didn’t think an established company would be amenable to that.

What is the status of this engagement?

We began working with Nation Media Design in September 2020, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

I’m really thankful that our working relationship has grown and that we’ve become true partners after we got through the onboarding process. Our internal marketing team is very hard to please and Nation Media Design has been able to build great rapport with them. We really appreciate the services they provide. Overall, they’re performing very well.

How did Nation Media Design perform from a project management standpoint?

Once the onboarding process was done, everything has been going well. We communicate 95% of the time through email and sometimes, we call each other. The team can also text me whenever they need an immediate answer. My team uses their service ticket system, too.

What did you find most impressive about them?

Their desire to please and understand their customers is impressive. They know what results we need and they’re invested in helping us fulfill our objectives. We also admire their solid teamwork.

Are there any areas they could improve?

I don’t really have anything to share on areas they can improve. 

Do you have any advice for potential customers?

Go deep into the details of your request so that your project can run smoothly. In addition, open lines of communication because every relationship has its bumps and roadblocks.

BACKGROUND

Please describe your company and position.

I am the Co-Founder of Athena Dent

Describe what your company does in a single sentence.

At Athena Dent, we help dental practices grow by providing strategic support, recruiting top-tier talent, and driving smart acquisitions all while ensuring the highest standards of patient care

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Nation Media Design to accomplish?

• We partnered with Nation Media Design to improve our SEO performance and strengthen our online presence so that patients searching for dental services could easily find us.

SOLUTION

How did you find Nation Media Design?

Clutch Site

Why did you select Nation Media Design over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Their team provided a comprehensive SEO strategy, starting with a full site audit to identify gaps, followed by keyword optimization, content recommendations, and performance tracking. They also educated us on best practices, ensuring we understood how to maintain and build on the progress made.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We now have clear visibility into what works, what doesn’t, and where to focus our efforts going forward. Our rankings have noticeably improved, and we’re seeing an uptick in traffic and patient inquiries.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their responsiveness was excellent, and all deliverables were provided on time. Communication was smooth throughout, and they were always available to answer questions or offer guidance when needed.

What was your primary form of communication with Nation Media Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their commitment to our success really stood out. The Nation Media Design team treated our project like a priority, and Caleb in particular went above and beyond to make sure we understood every step of the process.

Are there any areas for improvement or something Nation Media Design could have done differently?

Honestly, none. The experience was seamless and exceeded our expectations.

BACKGROUND

Please describe your company and position.

I am the Founder of Dentists Ranked

Describe what your company does in a single sentence.

I’m the founder of Dentists Ranked,we are a curated platform that helps patients effortlessly find and book top‑rated dentists, using a carefully vetted directory built to ensure trust, clarity, and convenience.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Nation Media Design to accomplish?

• Our previous website was outdated and hadn’t been redesigned since 2017, making it difficult to showcase our expertise in ranking and connecting patients with top dentists. We needed a complete overhaul to modernize the site and position Dentists Ranked as a trusted authority in the dental industry.

SOLUTION

How did you find Nation Media Design?

• Online Search
• Clutch Site

Why did you select Nation Media Design over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Nation Media Design began with thorough discovery and design phases to understand our goals and user needs. Once we approved the wireframes, their team handled content creation and rebuilt the entire website using Craft CMS for enhanced security and scalability. They also implemented a hosting solution, and we now rely on their team for ongoing support and quick turnaround on updates and changes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The transformation was immediate. Our new website looks professional, loads faster, and provides a seamless experience for visitors. We’ve received highly positive feedback from clients, dental professionals, and partners, and the new design has strengthened our brand credibility in the market.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was exceptional. They guided us through tough decisions like hosting options and technical integrations while ensuring timelines stayed on track. Caleb, in particular, was instrumental in helping us navigate internal challenges and acted like a true partner throughout the process.

What was your primary form of communication with Nation Media Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Despite being a relatively small account compared to some of their other clients, Nation Media Design treated us with the same level of care and attention. Their commitment to understanding our business and delivering a solution tailored to our unique needs truly stood out.

Are there any areas for improvement or something Nation Media Design could have done differently?

No at all

BACKGROUND

Please describe your company and position.

I am the Co-Founder of iDEALER INC.

Describe what your company does in a single sentence.

We are a cloud-based AI‑powered platform that helps automotive dealerships streamline and automate their in-house shuttle, valet, and parts delivery operations reducing costs, eliminating errors, and improving customer satisfaction.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Nation Media Design to accomplish?

• We engaged Nation Media Design to completely redesign and restructure our website to better reflect our brand, optimize user experience, and streamline how our services are presented to dealers and partners.

SOLUTION

How did you find Nation Media Design?

Clutch Site

Why did you select Nation Media Design over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involved a full overhaul of our website from strategy to execution. This included reorganizing our content, improving dealer tools, restructuring partner and vendor pages, and enhancing our resource sections. Key deliverables were strategic planning, wireframe and mockup development, web design and development, content migration, and final implementation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• A simplified, more intuitive website structure with fewer redundant pages
• Noticeable improvement in user experience and navigation
• Stronger alignment between our site’s design and iDEALER INC’s brand identity

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was outstanding. The team kept us informed at every stage, worked closely with our internal team, and ensured timely delivery. They quickly understood our complex business model and delivered solutions that made the website both functional and visually engaging.

What was your primary form of communication with Nation Media Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most was their ability to grasp our goals in such a short timeframe and turn them into actionable, strategic improvements. Nation Media Design didn’t just redesign our site, they transformed how our online presence supports our business objectives.

Are there any areas for improvement or something Nation Media Design could have done differently?

Honestly, we have no complaints. The entire experience exceeded our expectations.

BACKGROUND

Please describe your company and position.

I am the Co-Founder of AvalonKing

Describe what your company does in a single sentence.

We offers high quality DIY automotive ceramic coating kits,that allow vehicle owners to achieve long-lasting (2–5 years), showroom worthy paint protection without the high cost of professional detailing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Nation Media Design to accomplish?

• We wanted to get a new website for our business.

SOLUTION

How did you find Nation Media Design?

Online Search

Why did you select Nation Media Design over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

They designed our website from scratch. They have done everything for us, ranging from the development of wireframes to art, graphic design, backend customization, as well as customer experience work. The website they designed is meant to inform individuals about our services and products in a friendly way.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We're satisfied with what they've accomplished so far , they're bringing us close to where we have to be.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Caleb is great at keeping track of all the different pieces of his team so everything goes smoothly. He has a systemized process and record of what everyone does so it doesn't fall through the cracks. As for tools, we've used Basecamp, Trello, emails, Zoom, texts, and phone calls.

What was your primary form of communication with Nation Media Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They monitor everything and everybody, and their ability to follow the whole project is amazing.

Are there any areas for improvement or something Nation Media Design could have done differently?

I don't believe they have anything they can improve, they were given our project to make all work, and I don't have any grievances against them.

BACKGROUND

Please describe your company and position.

I am the Founder of Primary Integrative Dentistry

Describe what your company does in a single sentence.

We provides holistic dental care that combines traditional dentistry with integrative, whole-body wellness approaches to support patients' overall health.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Nation Media Design to accomplish?

• At Primary Integrative Dentistry, our goal was to give our online presence a fresh, modern look that reflected the warmth and professionalism of our practice. We brought in Nation Media Design to completely redesign our website, transfer it from Squarespace to WordPress, and enhance our SEO performance so we could reach more potential patients in our community.

SOLUTION

How did you find Nation Media Design?

Clutch Site

Why did you select Nation Media Design over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

From the very beginning, Nation Media Design approached the project with attention to detail and a genuine interest in understanding our brand and mission. They handled everything from migrating our website to a more flexible hosting platform, to rebuilding the site from the ground up in WordPress.

The design process was collaborative. They took the time to understand my vision, style preferences, and the patient experience I wanted to convey. They offered expert guidance along the way, making suggestions that elevated the design while keeping it intuitive and user-friendly.

On top of the visual redesign, they began implementing SEO strategies to increase our visibility in search results, which included optimizing the content and structure of the site, improving load times, and ensuring everything was mobile responsive.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Although we're still early in tracking long-term performance, we’ve already noticed a measurable uptick in site traffic and inquiries. The site now feels more aligned with the type of care we provide professional, warm, and integrative. We’re confident it will continue to attract new patients and referrals thanks to its stronger search presence and improved user experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their communication and project management were excellent. Nation Media Design was proactive about keeping me in the loop during every stage of the process, from discussing the initial look and feel to the technical backend work. They checked in regularly, shared progress updates, and responded quickly anytime I had questions or feedback. I always felt supported, and they were incredibly approachable throughout the process.

What was your primary form of communication with Nation Media Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Honestly, it was the team itself. They brought not only technical expertise and design savvy but also warmth and a genuine desire to help. I never felt intimidated or hesitant to ask questions no matter how small or techy they might have been. They made me feel heard and respected every step of the way.

Are there any areas for improvement or something Nation Media Design could have done differently?

Not at all. They exceeded my expectations in both the quality of their work and how they treated me as a client. I couldn’t be more pleased with the outcome.

BACKGROUND

Please describe your company and position.

I am an executive of Mission 26

Describe what your company does in a single sentence.

Supporting young adults with disabilities preparing them for work!

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Nation Media Design to accomplish?

• Website

SOLUTION

How did you find Nation Media Design?

Referral

Why did you select Nation Media Design over others?

High ratings

How many teammates from Nation Media Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Nation Media did a fantastic job creating and launching our website!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They communicated a dream, they were efficient, great communicators and amazing at taking information given and creating something really special, thank you!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They met all needs in a timely manner!

What was your primary form of communication with Nation Media Design?

Email or Messaging App

What did you find most impressive or unique about this company?

So creative with their understanding of our dream!

Are there any areas for improvement or something Nation Media Design could have done differently?

No

BACKGROUND

Please describe your company and your position there.

I'm an owner at an electric utility vehicle manufacturer.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Nation Media Design, and what were your goals?

website development, maintenance, and seo.

SOLUTION

How did you select this vendor and what were the deciding factors?

found onilne on freelance site. good reviews and rates.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Nation Media Design has impressively rebuilt our WordPress platform and updated all plug-ins to safer standards. Added in a build your own vehicle configurator. Nation continues to assist with improving our Seo.

How many people from the vendor's team worked with you, and what were their positions?

1-2

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our rankings continue to improve

Describe their project management style, including communication tools and timeliness.

Emails and scheduled phone calls. Timely enough.

What did you find most impressive or unique about this company?

Easy to work with. Try to please the customer. Goal driven.

Are there any areas for improvement or something they could have done differently?

All good