Motka Design Studio

BACKGROUND

Please describe your company and position.

I am the Retail Customer Relations & Marketing Director of MTX Connect

Describe what your company does in a single sentence.

MTX Connect is a licensed mobile internet operator that specializes in providing reliable global connectivity through direct roaming partnerships worldwide, ensuring travelers and stay connected with the same quality and security as their home network.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Motka Design Studio to accomplish?

• Redesign the company's website and digital communication to reflect MTX Connect's premium positioning, streamline product presentation, and enhance customer understanding and engagement.

SOLUTION

How did you find Motka Design Studio?

• Online Search
• Referral

Why did you select Motka Design Studio over others?

• Close to my geographic location
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Motka Design Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Comprehensive digital transformation and marketing collateral development to establish MTX Connect's premium positioning as a global mobile operator, streamline product presentation, and enhance customer engagement across all touchpoints.

Detailed Scope of Work:
1. UX/UI Strategy & Design
2. Website Redesign
3. Marketing Collateral - Print and digital.
5. Strategic messaging development

We've got: 
An initial concept exploration with multiple options. 
Iterative design process.
Ongoing collaboration and refinement
Flexible delivery formats based on implementation needs

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Website Performance Metrics:
Reduced Bounce Rate: Visitors engaging more deeply with clearer product presentation and intuitive navigation
Enhanced User Flow: Streamlined journey from landing to purchase, reducing drop-offs at key decision points
Customer Experience Impact:
Support Team Efficiency: Measurable reduction in support inquiries due to clearer product communication and improved self-service options
User Satisfaction: Positive feedback scores reflecting better understanding of MTX Connect's unique value proposition
Reduced Friction: Simplified product comparison and selection process leading to faster decision-making
Marketing Performance:
Trade Show Success: New collateral generating quality leads and memorable brand impressions
Digital Campaign Improvements:Higher click-through rates across all digital advertising channels
Lower cost-per-click (CPC) due to improved ad relevance and quality scores
Better engagement rates on social media using new templates
Internal Benefits:
Team Satisfaction: High internal adoption and enthusiasm for new brand assets
Operational Efficiency: Marketing team reporting faster campaign deployment using standardized templates
Brand Consistency: Unified visual language across all touchpoints strengthening market position
Strategic Achievements:
Foundation laid for scalable growth with comprehensive design system

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Motka demonstrated exceptional project management throughout our engagement. They structured the work, providing complete transparency into project progress. This approach allowed both teams to track deliverables, monitor timelines, and maintain clear priorities across multiple workstreams.
The agency established a robust communication framework: 
Weekly meetings and check-ins ensure continuous alignment
Regular progress reports documenting completed work and upcoming milestones
Dual leadership structure with both the Art Director and the Account Director providing strategic and creative guidance
Multiple communication channels (chat and calls) for different needs and urgency levels

Motka's responsiveness stood out as a key strength:
Same-day responses to questions and requests, demonstrating genuine partnership
Rapid revision turnarounds when we provided feedback
Proactive communication about any potential delays or challenges
Consistent deadline adherence with transparent discussion of any timeline adjustments

The team showed remarkable adaptability:
Seamless scope management when new requirements emerged
Solution-oriented approach to challenges
Always available for clarifications or strategic discussions

Their internal processes ensured high-quality deliverables:
Strong internal review process before client presentation
Minimal revision rounds needed due to thorough preparation
Flexible delivery approach – batched for efficiency or immediate for urgent needs

Motka Design Studio exemplified professional agency partnership through their combination of creative excellence, operational efficiency, and client-focused service. Their project management approach balanced structure with flexibility, ensuring both creative quality and business objectives were consistently met. The ongoing nature of our collaboration speaks to their ability to function as a true extension of our team rather than a traditional vendor relationship.

What was your primary form of communication with Motka Design Studio?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What Made Motka Design Studio Exceptional:
What set Motka apart was their commitment to truly understanding MTX Connect's business at a fundamental level. Rather than approaching this as a typical design project, they invested significant time in understanding our unique position as a mobile operator and all the technical and regulatory complexities that come with it.
Motka functioned as strategic thought partners rather than mere design executors. Through their probing questions and fresh perspective, they helped us clarify and refine our vision. The process of explaining our complex business model to their team strengthened our own understanding of our value proposition and market positioning.
Most impressive was their ability to quickly grasp the nuances of the telecommunications industry. They understood the critical difference between operators and resellers. The complexity of serving both B2B and B2C segments. This technical comprehension meant designs weren't just beautiful—they were functionally appropriate for our industry's specific demands.
Rather than simply taking briefs, Motka challenged assumptions constructively, respected technical constraints, and contributed strategic insights that shaped business decisions.

Many agencies can create beautiful designs. What made Motka unique was its ability to become a genuine partner in our business transformation. They didn't just redesign our website—they helped us articulate who we are as a company and why that matters to our customers.
Their approach turned what could have been a standard redesign project into a strategic clarification of our market position, resulting in design solutions that authentically represent our operator status while making complex connectivity simple for our users.

Are there any areas for improvement or something Motka Design Studio could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Director, Co-Founder of Summ()n Futures

Describe what your company does in a single sentence.

Summ( )n is a forward-thinking partnership that aids in creating the new innovative opportunities by merging the deeper understanding of people's activities, by exploring possible future scenarios, and by transforming exciting business practices and mindsets, through immersive, empathetic, and co-creative experiences.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Motka Design Studio to accomplish?

• To create a prototype for a multifaceted, multistakeholder digital system in the domain of 'sustainable renovation'

SOLUTION

How did you find Motka Design Studio?

Referral

Why did you select Motka Design Studio over others?

• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Motka Design Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We tasked the agency with creating a prototype for a multifaceted, multistakeholder digital system. Understanding that this prototype was a testbed for innovative ideas rather than an immediate implementation, the agency ventured beyond conventional solutions, infusing creativity and daring attitude into their design. 

At the end of our collaboration with Motka they delivered the platform prototype, meeting our precise expectations. The final product was a sophisticated two-wing system, wonderfully designed to respond to the needs of two distinct yet connected audiences, the B2C one (end-consumers) and B2B one (professional vendors).

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The development of the digital platform went through a series of well-defined iterations, consistently delivering enhancements within set scopes and timelines. This approach resulted in clear, measurable progress, clearly seen in form of the evolving prototype and our adherence to planned schedules. Each iteration brought tangible improvements, and an overall successful evolution of the platform into a meaningful and user-centric solution.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team's ability to listen and truly collaborate with us was invaluable. They paid meticulous attention to the nuances of our request, which had many layers and specificities. Yet, their engagement was not mere execution of our ideas. Instead, they engaged critically and constructively, acting as a sparring partner that enriched the development process through open dialogue and insightful inputs. 

Their professionalism in digital system design is evident in their deep knowledge of various tools and techniques, underpinned by years of experience in the field. This expertise translated into a product that was not only functional but also aesthetically striking.

What was your primary form of communication with Motka Design Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The developed prototype was met with enthusiastic responses during user testing, with frequent comments like 'how cool!' and 'what a sleek design'. Moreover, our client, the commissioner of this system, was thoroughly pleased with the final outcome, underscoring the agency’s success in meeting diverse expectations. Beyond this professional excellence, working with the Motka team was a personal pleasure. The experience was inspiring and informative, making the collaborative journey as enjoyable as it was productive.

Are there any areas for improvement or something Motka Design Studio could have done differently?

While initially a bit apprehensive about Motka Design Studio's approach of taking longer periods for autonomous work, a 'progress bar' or similar indicator during these phases would have been reassuring. Although we grew confident in their process with time, such a feature could enhance transparency and increase clients' 'peace of mind', especially in early stages.

BACKGROUND

Please describe your company and your position there.

I'm CEO at GlobalLab. We are an online educational platform that helps schools, teachers, students and their parents to create collaborative research projects.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Motka Design Studio?

We hired Motka to prototype new functionality and optimize current pathways of the user interface of our platform, as well as to create a new look & feel for our brand. Current design was ten years old and seemed outdated. We also needed a detailed UI-Kit to manage development of the interface.

SOLUTION

How did you select this vendor?

We worked with Motka.Design earlier. They were the ones who designed our product UI 10 years ago. We were quite satisfied with the result they had provided at that time, and plus they were already familiar with the insights of our platform. So I decided to mail them. They promptly responded and quickly took on the project.

Describe the project in detail and walk through the stages of the project.

The main challenge was to rework the confusing UX of the Project Wizard and redesign around 100 pages of UI. The guys did a great job with both tasks and offered many new great ideas. Also we asked Motka to help us with the logo and marketing materials (presentation, business card, stickers etc.)

The working process was organized efficiently - we had regular productive meetings and the deliverables were generally on time. Phil and Maria were rather flexible and creative in responding to all the changes we made as we went along the scope.

How many resources from the vendor's team worked with you, and what were their positions?

We had Phil as art director, Maria as chief UX/UI designer, Elena as product manager. There were other members of the Motka. Design team who were working on the project, but we didn't communicate with them directly.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Yes, we have already launched MVP with a new UI in Spanish, and English languages and we continue implementing new design features, which require some backend work. https://globallab.online/en

How effective was the workflow between your team and theirs?

The communication was clear, very well organized, and we were aware of what's going on with the project and what to expect next. We have provided the initial scope requirements and were clarifying them along the way through the voice calls. Motka designers were delivering UI templates in Figma and we quickly put them in production.

What did you find most impressive or unique about this company?

The level of performance. For the last 10 years their expertise in UX/UI has become solid - they understood our task precisely and almost didn't do anything superfluous. I really appreciate our collaboration with Motka, and we continue to work with them to support the GlobalLab design wise.

Are there any areas for improvement or something they could have done differently?

Not in our case.

BACKGROUND

Introduce your business and what you do there.

I'm the former CTO for RealAtom and now serve on the board of advisors. It is a marketplace for commercial real estate loans.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Motka Design Studio?

We needed someone to design UI/UX for our SaaS-enabled marketplace.

SOLUTION

What was the scope of their involvement?

We provide them with requirements and market studies. We give them our general vision, values, and branding, and their designers and brand experts help us define everything more thoroughly. They come back to us with clickable prototypes created in Figma, and we work through an agile review cycle where they address our comments and deliver final results. 

They also help us design marketing materials and presentation decks. 

What is the team composition?

We work with a team of three people. There is a UI/UX designer, a UI/UX strategist, and a project manager who handles the administrative side of everything. 

How did you come to work with Motka Design Studio?

They were recommended to us. 

How much have you invested with them?

We’ve invested between $50,000–$60,000 so far. 

What is the status of this engagement?

We began working with them in March 2018, and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We were able to raise our funding, and our user adoption has been increasing. Our engagement on the platform has also remained at 75%. 

How did Motka Design Studio perform from a project management standpoint?

They provide great project management, and are both responsive and collaborative. We use Slack for communication and Jira for project tracking. 

What did you find most impressive about them?

They have incredible design skills. 

Are there any areas they could improve?

There’s nothing they could improve upon for us.

BACKGROUND

Please describe your company and your position there.

Over the past 30 years, Interfax Information Services Group has been the leading independent provider of business and financial products for decision-makers around the world.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Motka Design Studio?

We hired Motka for several products:

• reputation analysis system SCAN (website and interfaces of the system);
• professional news terminal;
• compliance database X-co;
• corporate website, etc.

SOLUTION

How did you select this firm and what were the deciding factors?

Professionalism of the team and its owner. Great experience in creating high-demanding complicated interfaces.

Describe the project in detail and walk through their service package.

When it comes to relaunching the website or adding a new feature to the product we call Motka to help us understand what kind of value can we give our customers through using our service via interfaces and CJM. Motka is great in extracting this value and packing it in the interface of the product.

How many resources from the vendor's team worked with you, and what were their positions?

Account manager Owner of the company Designer

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

Customers engagement raised 3 times with launching a renewed SCAN powered by Motka. Visits to the website raised 5 times after launching a new version of the website of SCAN. It gave us +50% revenue within 2 years and additional customers.

How effective was the workflow between your team and theirs?

We had regular calls and synced. Motka is always ready to contact with you and discuss any topics you are concerned with.

What did you find most impressive or unique about this company?

We're impressed with their ability to accomplish the most complicated tasks and beautifully pack them into interfaces.

Are there any areas for improvement or something they could have done differently?

Nothing

BACKGROUND

Introduce your business and what you do there.

I'm the former head of branding at Algorithmics Coding School. It's an international franchise school that offers coding courses for children.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Motka Design Studio?

We needed help with rebranding our company.

SOLUTION

What was the scope of their involvement?

Motka Design Studio handled every part of the rebranding process; they're an end-to-end solution, from strategic planning and brand development to creative, concept design, and delivery, including UI/UX design and building websites for us.

At the start, we gave them some information, and then they helped us develop a proper brief for them to understand our needs and what needed to be done. They also did the design, logo, and color schemes using Figma.

What is the team composition?

We worked with their managing director, account manager, and 3–4 designers.

How did you come to work with Motka Design Studio?

They were referred by a former coworker that had worked with them before and was happy with the experience.

How much have you invested with them?

We spent around $150,000 on this project.

What is the status of this engagement?

We worked together from September 2020–July 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They were always helpful and professional in helping us steer the project, which was a very important metric. We launched it and rolled it out across 40 different markets, using the deliverables they created.

How did Motka Design Studio perform from a project management standpoint?

Project management was good in terms of deadlines and budget. Also, there were no surprises, and everything ran smoothly.

In terms of tools, we used Trello, Notion, and Jira. For communication, we used Zoom, Google Meet, Slack, Microsoft Teams, and WhatsApp.

What did you find most impressive about them?

They gave a lot of thought to consumer interaction through UI/UX.

Are there any areas they could improve?

I don't think there's anything they can improve on.

Any advice for potential customers?

Trust their expertise because they know what they're doing in design — they propose fresh and unique ideas.

BACKGROUND

Please describe your company and your position there.

I'm CEO at a digital agency. We are a small developing agency that helps other companies and startups to launch and grow their projects.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Motka Design Studio?

We hired Motka to do designs for our startup — a voting platform based on blockchain technology. We needed the brand identity and product UI design.

SOLUTION

How did you select this vendor and what were the deciding factors?

Our partners recommended Phil and his company. We found the work we liked in their portfolio. They had a call with us and we discussed our project in great detail. After that we were convinced of their level of understanding and started the project.

Describe the project in detail and walk through the stages of the project.

The main goal was to design UX/UI for a voting platform. Also, we asked Motka to help us with the logo and all promotion and information materials for investors such as pitch deck, flyers and billboards. Their designers had regular meetings and calls with our team. They were very patient and flexible with all the changes we brought along the way. After all, we got our presentation materials in time and they were awesome. We got quite confident during our pitches.

How many resources from the vendor's team worked with you, and what were their positions?

We worked in close cooperation with Phil, art director. Elena was the project manager and Natalya was the designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We didn’t launch the platform but extensively used all the materials Motka had created for us during our seed stage.

How effective was the workflow between your team and theirs?

The process was quite smooth. They took a lot of responsibility in the UI design area and gave us some good advice on the product side and UX. All the time we had direct communication. Phil and Natalya were very responsive and promptly implemented all the feedback we provided.

What did you find most impressive or unique about this company?

We're impressed by the quality of the design work and critical insights in UX. They have added a certain depth to our project.

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Please describe your company and your position there.

I am a COO at a IT consulting firm. We work with the clients worldwide

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Motka Design Studio?

We hired Motka to redesign our main business website, to make it looks modern and eye catching

SOLUTION

How did you select this vendor and what were the deciding factors?

We got several proposes, but after reviewing we chose Motka. Motka Design Studio was experienced in UI/UX design and knew what they were doing.

Describe the project in detail and walk through the stages of the project.

We had Agile development process. After several discovery calls, we set divided project into stages, determine sprints for the first one and injected it.

How many resources from the vendor's team worked with you, and what were their positions?

In total, we worked with 4 people.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Very good mockups, also they provided support with codding.

How effective was the workflow between your team and theirs?

The project manager was easy to communicate with. We had regular calls between our teams.

What did you find most impressive or unique about this company?

I was impressed with their knowladge about web design. At the early beginning they try to understand our business needs and after follow the plan.

Are there any areas for improvement or something they could have done differently?

Things could always be done faster, but quality is also important.