Modern Day Strategy

BACKGROUND

Please describe your company and position.

I'm an operations manager at Double Up Drive

Describe what your company does in a single sentence.

We raise money and awareness for charities that are proven to have a significantly positive impact by hosting matching drives that collect up-front pledges from large donors, to provide 1:1 matches for smaller contributors.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Modern Day Strategy to accomplish?

• Website automation

SOLUTION

How did you find Modern Day Strategy?

Referral

Why did you select Modern Day Strategy over others?

• High ratings
• Pricing fit our budget

How many teammates from Modern Day Strategy were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Modern Day Strategy helped us automate a number of really complicated workflows across our business. We had different types of payments (EFTs, card payments, manual payments, and even crypto payments) coming through our sites, and they managed to link everything together using our website forms, Zapier, Stripe, and Salesforce. They also set up automated customer journeys, receipts, and data updates in Salesforce based on each unique flow. It’s made a massive difference to our operations, and we’re very happy with their work.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw an immediate improvement in our operations after the automation work. Manual admin dropped by roughly 80–90% because the payment flows that previously required staff involvement now run entirely on their own. Processing times also improved dramatically, with payment confirmations and Salesforce updates happening instantly instead of hours or days later. Data accuracy increased as well, since all information now moves directly from our website forms through Zapier into Salesforce without any manual capture. Our customers receive automated receipts and notifications right away, which has noticeably improved their experience. On top of that, our reporting has become far more reliable because all payment types—EFT, card, manual, and crypto—now feed into Salesforce in a consistent, structured way.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was very solid and easy to work with. They set out a clear plan upfront, kept us updated on progress, and delivered the key milestones on time. When our needs evolved and we added or adjusted requirements along the way, they were flexible and quick to adapt without losing momentum. Communication was straightforward and responsive – whenever we had a question or needed something changed, they came back to us quickly with solutions rather than problems. Overall, we always felt that they understood what we needed and were on top of the details.

What was your primary form of communication with Modern Day Strategy?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was the combination of their technical depth and willingness to really understand our business before building anything. They didn’t just automate a few steps, they took the time to map out our entire process, identify gaps we didn’t even realise were there, and then built a system that fit our workflow perfectly. Their ability to work across different tools (our website, Zapier, Stripe, Salesforce, crypto gateways, etc.) and make everything feel seamless was genuinely impressive. On top of that, they were incredibly approachable, easy to work with, and proactive in finding solutions instead of just ticking boxes.

Are there any areas for improvement or something Modern Day Strategy could have done differently?

Overall we were very happy with the work, but if there’s one area for improvement, it would simply be even more documentation as the project progressed. The system they built is quite complex, and having a bit more written detail on each flow and how everything connects would make future updates even easier on our side. Other than that, the experience was very positive and the delivery quality was excellent.

BACKGROUND

Please describe your company and position.

I am the Sales and Marketing Manager of Mossop Leather

Describe what your company does in a single sentence.

Mossop Leather is a tannery that produces high-quality, sustainable leather, primarily for the footwear and upholstery industries, with a focus on innovation and environmental responsibility.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Modern Day Strategy to accomplish?

• Web Redesign and Develpment
• Idea generation
• Formating

SOLUTION

How did you find Modern Day Strategy?

Online Search

Why did you select Modern Day Strategy over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Modern Day Strategy were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope 

Web design

Redesign of entire website for Mossop Leather. This

will include:

- Home page

- Shop pages

- Sustainability pages (Society, Environment,

Economy)

- Mossop Way pages (The Mossop Way, Our

Journey, Partnerships, Mossop in the News)

- Our Leather pages (Our Leather, The Process,

Optimum Range, R&D Centre, Leather Glossary)

- Contact page

Shopify development

Development of website pages in Shopify according

to the approved designs.

This will include:

- Configuration of filters and navigation

- Custom page development

- Mobile responsiveness

- Optimised for SEO

3. Milestones

   - I think we just touch base after each page is completed. 

4. Critical Phases:

   - For Functionality implementation, I would like to review certain aspects once the page is complete i.e. click ons. We also have QR code at the factory which links with the current website, for the trade a tourism guests. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

. Regular Updates:

- We had  project management tool just to map up the scope and project progress. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, and respons where very prompt. They also showcased patience when we were confronted with a challenege or chain of heart, and showed great adaption. 

What was your primary form of communication with Modern Day Strategy?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Communication was world class. In South Africa our service industry does lag behind other industries. 

However in this case, the services they delivered were amazing! Very prompt communication, and speed while dealing with any issues. 

Are there any areas for improvement or something Modern Day Strategy could have done differently?

None, but maintaining the current culture and professional they extent to thier clients and profession. 

BACKGROUND

Please describe your company and position.

I am the Founder of SUPERnatural+

Describe what your company does in a single sentence.

SUPERnatural+ provides clean, high-performance electrolyte supplements designed for rapid rehydration, focusing on effective replenishment without unnecessary additives or sugars.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Modern Day Strategy to accomplish?

• Shopify development

SOLUTION

How did you find Modern Day Strategy?

Referral

Why did you select Modern Day Strategy over others?

Pricing fit our budget

How many teammates from Modern Day Strategy were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Modern Day Strategy assisted us with custom Shopify development. Key deliverables were the completion of some custom pages for our Shopify website as well as the integration of some apps. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Completion of Shopify development 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We were very pleased with how Modern Day Strategy handled the project. They ensured regular meetings and maintained open communication, allowing us to speak directly with developers, which made it easy to address our needs. Despite being based in Cape Town and us in Hong Kong, they consistently delivered on time and were responsive to any changes or feedback throughout the project.

What was your primary form of communication with Modern Day Strategy?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was their strong communication throughout the project. We had direct access to the team, which made it easy to stay aligned and ensured everything moved smoothly.

Are there any areas for improvement or something Modern Day Strategy could have done differently?

There really isn’t anything we can fault Modern Day Strategy on, but to be fair, it was a relatively straightforward project. Everything went smoothly, and they met all our expectations.

BACKGROUND

Please describe your company and position.

I am the Business Analyst of Intercape

Describe what your company does in a single sentence.

Intercape is the largest intercity bus travel company in Southern Africa, transporting passengers across South Africa, Namibia, Botswana and Mozambique. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Modern Day Strategy to accomplish?

• Development of a mobile app for our customers
• Custom software development

SOLUTION

How did you find Modern Day Strategy?

Online Search

Why did you select Modern Day Strategy over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Modern Day Strategy were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Modern Day Strategy to help develop our mobile app, which is designed to increase direct online bookings by allowing passengers to book and manage their trips easily on their mobile devices. Alongside the app development, we also engaged MDS for several internal projects.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes are the completion of the mobile app and of the internal projects.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Modern Day Strategy was very responsive and easy to reach via Slack, making communication smooth and efficient throughout the project. They were quick to address our needs and consistently delivered project milestones on time, ensuring progress was made rapidly. Their agility and attention to detail helped keep everything on track, from the mobile app development to the internal system improvements.

What was your primary form of communication with Modern Day Strategy?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Modern Day Strategy was the depth of knowledge their development team brought to the project. They were highly capable and efficient in handling every aspect of the technical work. Especially being able to work with PHP code and being willing to create custom solutions to match our needs, and not unnecessarily overcomplicate the project. Additionally, their in-house designer was a great asset—always available, quick to assist, and consistently delivering high-quality design work that perfectly complemented the development process. It made for a smooth and well-rounded collaboration

Are there any areas for improvement or something Modern Day Strategy could have done differently?

The only hurdle on the project are the app stores really. It takes time to go through all the approvals in order to get our app published on the stores. The Modern Day Strategy team has been helping us here to the best of their ability.

BACKGROUND

Please describe your company and position.

 I am the Data & AI Specialist of a consulting company.

Describe what your company does in a single sentence.

We've been connecting in-depth knowledge of organizations and behavior for over 32 years. This is how we help our customers with their strategic challenges and contribute to our higher purpose: “Together, we build a brighter future. We achieve breakthroughs by inspiring and connecting people”.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Modern Day Strategy to accomplish?

Website development

SOLUTION

How did you find Modern Day Strategy?

Online Search
Why did you select Modern Day Strategy over others?

Pricing fit our budget
How many teammates from Modern Day Strategy were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Modern Day Strategy assisted us with the front-end development work. Key deliverable was the responsive development of our online Bias Checker platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Completion of website development
Describe their project management. Did they deliver items on time? How did they respond to your needs?

We were very happy with the way Modern Day Strategy managed the project. We had regular meetings, and we were in direct contact with the website developer, which made it easy to communicate. Furthermore, the team was accommodating in assisting with additional work.
What was your primary form of communication with Modern Day Strategy?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were easy to communicate with and accommodating in terms of extra requests. The project was finished on time and within budget.

Are there any areas for improvement or something Modern Day Strategy could have done differently?

For some of the back-end work that needed to be done in Python, the developer assisting us sometimes also needed to brush up on his knowledge in this area. But since the project was scoped for front-end work, this was understandable and not an issue since we got the work done nevertheless.

BACKGROUND

Please describe your company and position.

I am an executive of Tania Morgan & Co Pty Ltd

Describe what your company does in a single sentence.

Tania Morgan & Co is an International Growth & Innovation Management and Marketing Consultancy focused on developing future-fit organisations and brands.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Modern Day Strategy to accomplish?

• Development of a fresh new website for my company.

SOLUTION

How did you find Modern Day Strategy?

• Online Search

Why did you select Modern Day Strategy over others?

• High ratings
• Pricing fit our budget
• Referred to me

How many teammates from Modern Day Strategy were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Modern Day Strategy helped with the redesign and development of our website. The design process was done in Figma, and the development of the website was done in WordPress.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable were 

1. the web design and 
2. the website development
3. Sales Lead Gen

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We were very happy with the way Modern Day Strategy managed the project. The entire design process was very transparent and collaborative. They were also very flexible in accommodating design changes throughout the process.

What was your primary form of communication with Modern Day Strategy?

• Virtual Meeting

What did you find most impressive or unique about this company?

I think that their ability to design and develop a high quality website at an affordable price really makes Modern Day Strategy stand out.

Are there any areas for improvement or something Modern Day Strategy could have done differently?

I have just requested some changes to the website (which they were happy to accomodate), but otherwise super happy with their service.

BACKGROUND

Please describe your company and your position there.

I'm the owner of an electrical repair company in Cape Town. We repair fridges, washing machined etc.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Modern Day Strategy, and what were your goals?

Our business relies a lot on Google ads in order for customers to find us. We hired Modern Day Strategy to assits us with making a new brand and website and help us with running our Google ads.

SOLUTION

How did you select this vendor and what were the deciding factors?

I got to know Marcel after repairing his washing machine. We got to know each other and I decided to use his services.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I sent Marcel some examples of website that I liked. He came back with some design options from which I selected the white and blue color options which I liked. I gave some further inputs on the type of services that we provide, and the team was able to designs the website based on that. We use Google and Webflow.

How many people from the vendor's team worked with you, and what were their positions?

I communicate with Marcel, who is the owner.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Very happy with the website and I'm seeing good results from the recent Google Ads. So yes, very happy :)

Describe their project management style, including communication tools and timeliness.

We communicate over phone and WhatsApp.

What did you find most impressive or unique about this company?

I like their websites a lot; they are good at designing.

Are there any areas for improvement or something they could have done differently?

I have requested we also add WhatsApp to the website, but otherwise all good.

BACKGROUND

Please describe your company and your position there.

Leadbase is a lead management platform. It provides a hosted lead integration backend, which is compatible with most CMS's and lead acquisition channels. Using Leadbase, you can capture incoming leads, apply a screening/KYC process, and integrate the resulting data into your back office CRM automatically. I am the Director at Amberstone Digital, the company producing this platform.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Modern Day Strategy?

We hired Modern Day Strategy to build a new website for Leadbase - including the web design and web development in Webflow, along with infographic design and content editing.

SOLUTION

How did you select this vendor and what were the deciding factors?

We initially got in contact with Modern Day Strategy via a local Slack community for technology vendors and companies in South Africa. I was impressed by their overall experience and professionalism during the initial engagement, and decided to hire on the basis of their portfolio.

Describe the project in detail and walk through the stages of the project.

The project was pretty straightforward. I provided the team with the copy for the website and they took it from there. In addition, there were some designs required for infographics that we worked on before adding these to the website.

How many resources from the vendor's team worked with you, and what were their positions?

I communicated with Marcel who is their Director, Charlize who did the development, and then Natalie was the one who worked on the designs for the infographics.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our website was successfully designed and developed in Webflow, which you can see here: https://leadbase.app

How effective was the workflow between your team and theirs?

Communication was really effective over email, and we only needed one in-person (virtual) meeting otherwise.

What did you find most impressive or unique about this company?

I was really impressed with the clear communication, rapid turnaround times, and their willingness to go the extra mile on the sets of revisions I sent over. Modern Day Strategy made it clear that they were willing to help with all aspects of this build, and they produced great output on both the Webflow and the graphic design side.

Are there any areas for improvement or something they could have done differently?

This was a straightforward project, and I was very happy with the results. Nothing comes to mind.

BACKGROUND

Please describe your company and your position there.

I'm the director of digitank. We specialise in teaching coding to kids between 8-18 years old.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Modern Day Strategy, and what were your goals?

We wanted to have a really strong brand and website in order to stand out, which is why we approached MDS.

SOLUTION

How did you select Modern Day Strategy and what were the deciding factors?

Marcel came recommended by a friend who had worked with him before. The strong recommendation and good price were the deciding factors.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We spent A LOT of time on branding a the overall design of the website. I'm not sure what technologies were uses, but I know it was all custom built by the team.

How many people from the Modern Day Strategy team worked with you, and what were their positions?

We worked with Marcel as the owner of the business Natalie as the designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching our website our online classes grew significantly and these now remain a good part of our business.

Describe their project management style, including communication tools and timeliness.

We were very happy with their patience. We must have changed the design of the website at least 5 times to get it perfect. The team was always accommodating in this regard and most importantly, we got the perfect design that we were looking for.

What did you find most impressive or unique about this company?

Their design skills, hard work, and fair pricing stood out in the workflow.

Are there any areas for improvement or something they could have done differently?

The website could have been finished quicker if they had used Wordpress instead of custom building.

BACKGROUND

Please describe your company and your position there.

I am the managing director of a car wash located in Table View, Cape Town.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Modern Day Strategy?

We were a brand new company and needed our entire brand designed from the ground up including all print and marketing collateral, signage, and our website.

SOLUTION

How did you select this vendor and what were the deciding factors?

We looked for bespoke agencies in our area that would be able to deliver high quality service in a short time frame within our budget and after reviewing several other agencies, Modern Day Strategy was the perfect fit for us.

Describe the project in detail and walk through the stages of the project.

Branding Graphic design for social media Print-ready signage, flyer, and business card designs UI / UX & Web design for our website and booking platform Custom Web Development using React Based Framework PPC & Social Media Marketing

How many resources from the vendor's team worked with you, and what were their positions?

Marcel (Director) Charlize (Senior Designer & Developer)

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our brand has seen significant traction and our clients love how we are different from other businesses in the industry.

How effective was the workflow between your team and theirs?

We had weekly meetings and it was always easy to communicate with the team outside of those meetings. The team at Modern Day Strategy was an absolute pleasure to work with.

What did you find most impressive or unique about this company?

I was blown away by their creativity and ability to get things done flawlessly in an extremely short amount of time. I also was extremely impressed with how they genuinely want to see their clients businesses flourish and put 110% into making that a reality.

Are there any areas for improvement or something they could have done differently?

Nothing! I loved working with them and they executed on the deliverables flawlessly.