Merixstudio

BACKGROUND

Introduce your business and what you do there.

I’m the associate director of IT projects at a national medical board.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Merixstudio?

We needed help with custom software development.

SOLUTION

What was the scope of their involvement?

Merixstudio provides custom software design and development services. The team is helping us replace an in-house piece of software that is already functioning. We’re utilizing Merixstudio to create a new homegrown software to replace the older legacy systems we’ve leveraged for a while

Merixstudio follows the standard Agile development process. We typically have a large scoping session at the beginning of the year, where we brainstorm. Then, we have mini breakouts, where we go more in-depth on the specific functions we’ll implement. We usually meet for design reviews once a week or biweekly to look at the ideas we’ve brainstormed and see how they manifest into the designs. The design review process is where we give feedback before implementing those designs.

Merixstudio also does QA on our side and theirs before we launch some features with real users. The key technologies Merixstudio uses include Python, React, MongoDB, and AWS. They’re also leveraging Kafka for data synchronization and other use cases.

What is the team composition?

The team consists of backend developers, frontend developers, UI/UX designers, project managers, Scrum masters, and software architects. The team expands and contracts depending on what we need. On average, we have 12–14 teammates working for us simultaneously.

How did you come to work with Merixstudio?

My organization did a formal procurement process where we looked at several vendors. We found Merixstudio online.

How much have you invested with them?

We’ve invested between $3 million–$5 million.

What is the status of this engagement?

We started working with Merixstudio in January 2022, and our relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Merixstudio delivers high-quality work. Counting additional revenue is hard because it’s not a new app or business source. However, for one of our scoring processes, particularly for our clinical exam, where we were doing a lot of manual, human error-prone processes to process scores for our candidates, we’ve cut staff time by almost 60%. 

How did Merixstudio perform from a project management standpoint?

The team has a strong set of staff members who oversee the project and ensure it meets the requirements. The team uses Jira and Confluence, and they give us access to those boards so we can have complete transparency into what they’re doing. We also use Slack to message and share documents. We have weekly calls with the project manager to discuss any items coming up, and we also have design reviews with the UI/UX team. In addition, we have sprint reviews with the whole team to learn about the new features being deployed.

What did you find most impressive about them?

Merixstudio is super comfortable pushing back whenever the quality of work is threatened by scope or timeline. Their team focuses more on quality than just saying yes to every request.

Are there any areas they could improve?

I can’t think of anything they can improve on.
Do you have any advice for potential customers?
I recommend ensuring you have staff on the client side to track quality, be clear on your requirements, and test to make sure that the deployments are meeting your needs. I think that's super important because there can always be some gray area in requirements.

BACKGROUND

Please describe your company and position.

I am an Executive of Hozint

Describe what your company does in a single sentence.

Hozint – Horizon Intelligence is a leading threat intelligence solution provider.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Merixstudio to accomplish?

• Rebuild our UI

SOLUTION

How did you find Merixstudio?

Online Search

Why did you select Merixstudio over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Merixstudio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work: Rebuilding the User Interface (UI) and Enhancing User Experience (UX) for Real-Time Security Incident Alerts Platform

1. Project Overview
The project involves a comprehensive rebuild of the current user interface (UI) of our platform, which provides real-time alerts on security incidents. The primary objective is to enhance the user experience (UX) by improving the overall usability, responsiveness, and aesthetic appeal of the platform while maintaining its core functionality for monitoring and managing security alerts. The new interface should offer seamless interaction, better visual representation of data, and enhanced ease of navigation for users.

2. Objectives
- UI Rebuild: Create a visually modern, responsive, and user-friendly interface that aligns with current UI/UX best practices.
- Enhanced UX: Streamline user interactions to ensure quicker, more intuitive access to real-time alerts, incident data, and analytics. Improve navigation flow and reduce the learning curve for new users.
- Real-time Display of Alerts: Ensure that the system continues to deliver real-time security incident alerts with zero downtime or performance lags. The platform should allow users to view, filter, and interact with incoming alerts effortlessly.
- Data Visualization Improvements: Implement advanced visual tools such as customizable dashboards, real-time heatmaps, and alert timelines to provide better situational awareness.

3. Scope of Work

3.1. UI Design and Development

- Wireframing and Prototyping: 
  - Update initial wireframes for all critical pages, including the home dashboard, alert detail pages, alert settings, and analytics views.
  - Develop interactive prototypes to simulate user workflows for testing and feedback.
- Visual Design: 
  - Implement a modern, clean design style that aligns with our brand identity and enhances usability.
  - Prioritize clear visibility of key elements such as alert titles, timestamps, geographical locations, severity ratings, and action buttons.

3.2. UX Enhancements

- Navigation Simplification:
  - Restructure the platform’s navigation to reduce the number of clicks needed to access key features.
  - Introduce intuitive menus, search functionalities, and customizable alerts filtering.

- Alert Filtering and Customization:
  - Improve the existing filter options, allowing users to sort and filter alerts by location, incident type, threat level, and more.
  - Include customizable alert thresholds, ensuring users can focus on relevant security incidents based on their specific needs.

- Real-time Alerts Interaction:
  - Ensure users can interact with the alert data in real-time without any delay.
  - Incorporate a drag-and-drop interface for users to rearrange alerts based on priority or location.

3.3. Backend Enhancements (Front-End Focused)

- Integration with Existing Data Systems:
  - Ensure the new UI integrates seamlessly with existing data feeds, API connections, and databases.

4. Data Visualization Tools

- Interactive Maps:
  - Improve the current map-based alert system by introducing real-time heatmaps, pins with incident clusters, and clickable points for more details.
  - Add GIS analysis capabilities, allowing users to perform spatial analysis directly from the platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project that demonstrate progress or success include the fact that the sprints were well conceived, and in most cases, tasks were realized on time. Additionally, the output of these tasks consistently matched our expectations, ensuring that the project stayed on track and delivered the anticipated results within the set timelines.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was outstanding. She effectively translated our needs to the team, ensuring clear communication and a solid understanding of our requirements. Tasks were consistently implemented on time and in alignment with our expectations, reflecting both efficiency and a commitment to delivering high-quality results.

What was your primary form of communication with Merixstudio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive about this company is the exceptional quality of their work. Every project is handled with precision and care, ensuring top-notch results. Additionally, the communication process is remarkably streamlined, making collaboration smooth and efficient. The team is incredibly easy to speak to, always approachable and open to feedback, which makes working together a truly positive experience.

Are there any areas for improvement or something Merixstudio could have done differently?

Nothing that comes to my mind.

BACKGROUND

Please describe your company and position.

I am the CTO of a grassroots advocacy platform

Describe what your company does in a single sentence.

We offer a grassroots advocacy platform that drives advocacy campaigns.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Merixstudio to accomplish?

• Design and develop new UI features
• Implement a production ready new product version

SOLUTION

How did you find Merixstudio?

Clutch Site

Why did you select Merixstudio over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Merixstudio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The original project was focused on implementing a new version of an existing product, including minor improvements to existing designs, all frontend development, and substantial backend development, all including quality assurance testing. The most important deliverable was working code, deployed in the production-ready environment.

Subsequent to the successful relaunch, Merixstudio supported additional feature design and development with a focus on frontend development. Their UI/UX designers worked out new concepts for several customer facing features, and the frontend development team built out these features, while taking into account ongoing maintenance of the codebase.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Customer acknowledgments and thanks about shipped updates!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was and remains responsive. I don't recall any issues with delivery; the team delivered as expected and was communicative when there was any change on that front.

What was your primary form of communication with Merixstudio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Compared to other teams we have worked with or observed, first hand and second hand, Merixstudio has been a pleasure to work with and delivered at a consistent level of quality. Every single team member we've worked with for any non-trivial amount of time has exhibited not just competence but also curiousity which tends to lead toward better quality decisions throughout.

Are there any areas for improvement or something Merixstudio could have done differently?

Maybe more automation in the QA process, but that's looking for something to write here.

BACKGROUND

Please describe your company and position.

I am the Managing Partner of Lunchgate AG

Describe what your company does in a single sentence.

At Lunchgate, we're developing Foratable, a next-generation table reservation and management system tailored for restauranteurs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Merixstudio to accomplish?

• Creating a high quality user interface for our software applications
• Creating prototypes to validate our ideas
• Discovering multiple options for new features

SOLUTION

How did you find Merixstudio?

Online Search

Why did you select Merixstudio over others?

Company values aligned

How many teammates from Merixstudio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our ongoing partnership with Merixstudio is highly agile, allowing us to collaboratively analyze customer challenges, propose solutions, and develop multiple prototypes in Figma for validation which eventually are used for delivery. Our core application—a table reservation and management system for restaurants—is critical to our customers, as it supports essential guest communication and key operational processes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Through our partnership with Merixstudio, we successfully reduced the time to develop and validate new features, enabling quicker iterations and faster deployment of customer-requested improvements. Additionally, customer satisfaction with our table reservation and management system increased, as reflected in personal user feedback.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Merixstudio leads our daily sync calls, frequent discovery workshops, and delivery kickoffs, consistently demonstrating responsiveness and thorough preparation - exactly what we expect from them.

What was your primary form of communication with Merixstudio?

Virtual Meeting

What did you find most impressive or unique about this company?

Given Merixstudio's multi-year commitment to this project, we're impressed by their ability to consistently maintain the highest level of quality and enthusiasm. 

Are there any areas for improvement or something Merixstudio could have done differently?

We are perfectly fine with our collaboration with Merixstudio.

BACKGROUND

Please describe your company and position.

I am the Product Manager of Emerald Technology

Describe what your company does in a single sentence.

For Business & HR Leaders that want to grow their international teams, Emerald Technology is a Global Expansion Partner that allows companies to seamlessly recruit, onboard and payroll talent compliantly, anywhere in the world. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Merixstudio to accomplish?

• Engineer a new software product MVP

SOLUTION

How did you find Merixstudio?

• Online Search
• Clutch Site

Why did you select Merixstudio over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Merixstudio were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involves the engineering and development of a Minimum Viable Product (MVP) for a software solution focused on Employer of Record (EOR) services. The EOR software will streamline and automate processes related to hiring, managing, and paying employees on behalf of another company, ensuring compliance with local labor laws and regulations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Successful MVP launch on time and budget

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• The team demonstrated exceptional efficiency and reliability, consistently delivering items on time throughout the project. 
• The team met milestones and deliverables according to our requirements, showcasing effective planning and execution.
• The team maintained clear communication and transparency, keeping us informed of progress and any potential delays. 
• Their proactive approach ensured that any issues were quickly addressed, minimizing impact on the overall schedule.
• Merix Studio members were highly responsive to our needs, incorporating feedback promptly and adjusting project plans as necessary to align with our evolving requirements. 
• Their level of dedication and responsiveness contributed significantly to the project’s success.

What was your primary form of communication with Merixstudio?

Virtual Meeting

What did you find most impressive or unique about this company?

• Culture & ways of working
• Accessibility
• Quality of work provided

Are there any areas for improvement or something Merixstudio could have done differently?

• More comprehensive billing mechanisms with more detailed invoices
• Easier processes to schedule team members time involvment on the project

BACKGROUND

Please describe your company and position.

I am the Senior Software Developer of Biocore

Introduce your business and what you do there.
Biocore is a biomechanics and engineering company that performs research and consulting services for professional sports leagues. Our work is based around injury reduction using analysis, machine learning, AI, computational modeling, and testing of safety equipment for professional sports.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address?
We originally engaged with Merixstudio to work with our instrumented mouthguard team to create a software for our in-house researchers and facilitate their review process. After releasing the software, it cut the amount of time for our researchers to review data by 5x. 

We then engaged them on another software around a hardware product called the BEAST (Biocore Extreme Athlete Surface Tester) that is used in professional football to test stadium surfaces/pitches to ensure they are optimized for safety and performance. That project has been ongoing for about 2 years now and continues to evolve and grow as we have been able to add more value to our client by expanding the scope of the original software project. 

One of the big challenges with the BEAST project was based around how to visualize the data coming off of the hardware system. Merixstudio helped us develop both 2D and 3D visualizations of the sports fields to assist field managers in understanding the data and how it relates to their field surfaces. 

Additionally, the software has been expanded to evolve what is currently a very manual and cumbersome process of field certification to one that is much easier to manage where data can be entered into the software on a tablet while measurements are taken on the field.

SOLUTION

What was the scope of their involvement and team dynamic?
Merixstudio has been involved in the UI/UX, design and front-end software development of all of our projects with them. The personnel from all the teams we've worked with have been incredible. The teams we work with have evolved over time due to the nature of the projects, at times adding more personnel as we accelerate development or having to replace team members as their team members have been promoted for doing great work.

Our experience with all of them has been exceptional. Merixstudio has always provided us with great talent in designers and software developers. They've truly been great collaborators in all we've done with them.
What's the status of this engagement?
This engagement is ongoing and will most likely last through March of 2025 if not beyond.

RESULTS & FEEDBACK

How did your relationship with Merixstudio evolve?
We've now been working with Merixstudio on three different projects. Their outstanding work with our projects has allowed us to introduce them to one of our clients who is now working with them directly on other projects based on what they saw of the projects Merixstudio did for us.
In what ways can Merixstudio improve?
I've worked with a number of different software agencies in my 25 years in the industry including a number of those that are remote/overseas. I've never had a better experience than I have in working with Merixstudio either domestically or with another offshore/remote company.

They've provided a huge value to our company as well as our clients in every project we've brought to them. It's why we continue to do business with them. I can't think of a single area that I would say they can improve in regarding how we work together.
What advice do you have for clients with similar needs to yours?
When we went through our RFP process, we looked at quite a few domestic options for this work, a large multi-national company, and Merixstudio. Merixstudio won the contest hands-down, not only for their design and UX expertise but the fact that we could iterate 2-3 more times with them as we could with the other companies we looked at. 

As software is an iterative process and you never get everything perfectly right, that ability to iterate multiple times for lower cost has been instrumental in allowing us to make the progress we have on our projects. They've proven themselves to be very flexible in their work with us. At times, things shift very quickly and they've always been willing to work with us as our projects have changed and evolved. Merixstudio is an incredible team to work with and will help your product succeed.

UPDATED REVIEW

This review was published on November 23, 2021.

Ben Huddleston

Senior Software Developer, Biocore

Engineering

11-50 Employees

Charlottesville, Virginia, United States (27318)

$50,000 to $199,999

Apr 2021 - Aug 2021

Project summary:

A biomechanics company engaged Merixstudio to help them develop a data validation software. The team looked after the UI/UX design, using Next.js to improve upon the provided wireframes.

Feedback summary:

Merixstudio helped the client build a software that streamlines the data collection and validation process. The team fostered an exceptional engagement, providing high-quality design work at a significantly lower price point. This allowed for more iterations and, ultimately, a better final product.

BACKGROUND

Introduce your business and what you do there.

Biocore is a biomechanics company that does research and consulting. We provide a large portion of our services to organizations that are focused on sports, in particular, those that are in the professional football industry. I am a senior software developer in the company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Merixstudio?

We have a product that we are currently in the process of researching and developing. In this case, it is an instrumented mouthguard that will be used by professional and collegiate football players. We hired Merixstudio to build a software that could enable our research team to pull and view data from multiple data streams — or those that are coming from the instrumented mouthguards — and to validate the information we are discovering. Our goal is to detect and determine the impacts on players using that validated data.

SOLUTION

What was the scope of their involvement?

Merixstudio started by building the frontend of the software from scratch. One of our requirements was that it be a React-based application, so their team used Next.js. We provided them with some rough wireframes and they went into a design process to improve upon it for usability and a better overall look and feel. 

What is the team composition?

We worked with about 5–6 people. There was a UI/UX lead, a visual designer, a project manager, two developers, and a QA specialist. 

How did you come to work with Merixstudio?

I had worked with Merixstudio years ago for a website and software development project. This was for the company that I owned. At that time, I found them through a Google search and started working wi them. I had such a great experience with their team that I decided to include them in our RFP process for this project. 

Clutch was a big driver in that undertaking since we looked into the testimonies of former clients. That, combined with my personal experience with Merixstudio, cemented our decision. 

How much have you invested with them?

I believe we spent around $113,000.

What is the status of this engagement?

We formally began working together in April 2021, and the work was completed last August 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

In the past, our research team had to undergo a very difficult manual process of pulling and validating data. Thanks to Merixstudio’s involvement, we now have a full-fledged software that only takes 10–15 minutes to complete what was once an hours-long task. It was hugely valuable to our researchers. Back then, we would also need to wait until the end of the season, but now, we can look into the data every week. 

How did Merixstudio perform from a project management standpoint?

Merixstudio was great across the board. Working with them was such a phenomenal experience, which is why we’ve hired them again to do two more projects. 

What did you find most impressive about them?

What stood out about Merixstudio in this engagement, as in the last, was the level of quality that we got from their design team. Their output is at a level far above what we would’ve received from the other companies that we considered and worked with. It also stood out how they did everything at an incredibly lower price point. It allowed us to iterate more times to make the software better. We got great value for our investment. 

Are there any areas they could improve?

A lot of the areas we initially struggled with were really due to us and not Merixstudio. Off the top of my head, I only have good things to say about their team. 

Do you have any advice for potential customers?

If you have the opportunity and means to meet with Merixstudio in person, do it. Investing in a thorough design process with this team will be totally worth it. Even if you don’t or can’t, though, you are sure to end up at a really great place, just as we have. 

Star Ratings

Overall rating: 5

Quality: 5

Cost: 5

Schedule: 4.5

Willing to refer: 5

BACKGROUND

Please describe your company and position.

I am the Mobile Product Manager of Six Flags

Describe what your company does in a single sentence.

American amusement park corporation with properties in Canada, Mexico, and the United States.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Merixstudio to accomplish?

• Modernize our mobile application infrastructure
• Move away from manual QA testing to an automated process and increase device coverage
• Align and create a cohesive design system

SOLUTION

How did you find Merixstudio?

Online Search

Why did you select Merixstudio over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Their approach to software development

How many teammates from Merixstudio were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included:

• Update and modernize our team's CI/CD pipeline. We went from a physical build server to a cloud server. We also went from a manual app store submission process to an automated process.
• Migrate from a manual QA process to an automated process to include ten (10) mobile devices on iOS and Android. This included migration to a device farm and the creation of automated test plans.
• A design audit for both iOS and Android mobile apps led to the creating of a design system.
• Additional development support to help with refactoring of legacy code and to set up a different team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The build server had zero outages after moving to the cloud.
• QA testing went from 5 days to 1 day.
• QA testing device coverage increased by 150%.
• Additional team support enabled us to address bugs 50% faster.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was very collaborative. We worked closely and communicated well, which made a huge difference, especially with the time difference.

What was your primary form of communication with Merixstudio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me the most: with DevOps was their ability to quickly assess and lay out a plan for a path forward. With development, it was their ability to not work as a siloed team but to be proactive at reading app reviews and identifying gaps in user flows.

Are there any areas for improvement or something Merixstudio could have done differently?

The engagement went pretty well. The only issues were on our side with management changes, and this caused priorities to change as well.

BACKGROUND

Please describe your company and position.

I am an executive at a sports company

Describe what your company does in a single sentence.

Sports league focused on entertainment and fan engagement

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Merixstudio to accomplish?

• Design and develop a product for various end users
• Improve the accessibility and consistency of information
• Reduce the burden on end users and make their jobs easier
• Improve alignment across teams and department
• Provide actionable insights

SOLUTION

How did you find Merixstudio?

Merixstudio was already being leveraged on another project at my company

Why did you select Merixstudio over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Consistency amongst internal products

How many teammates from Merixstudio were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Led in-depth interviews to structure workshops and inform initial project scope/requirements 
2. Led workshops and prioritization exercises to scope out project and identify key features 
3. Designed features, iterating based on project team and end user feedback 
4. Created API Contracts and worked closely with backend developers on our team to connect the back-end to the front-end 
5. Owned front-end development on all components 
6. Went above and beyond in supporting our application deployment despite the work being out-of-scope for the team; ensured successful deployment by supporting our engineers 
7. Owned QA/Regression Testing to ensure application was working as expected

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Adoption & Retention: Number of Users, User Retention, 
• User Engagement Goals: Increase in data quality, reduced time spent on data tasks 
• Qualitative Feedback

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Merixstudio has been phenomenal throughout the entire process - from idea inception to the actual launch of the application. They met our every need and went above and beyond to ensure we were meeting the expectations of our end users. In addition to delivering items on time, Merix managed to deliver items that were not even in their original scope or planned workstreams. To demonstrate this, I have two examples: 

1. Our internal development team quickly realized that we did not have the bandwidth to take on all of the backend development required due to unexpected complexities. Merixstudio quickly worked with us to address the problem, which involved bringing on a backend engineer to create a microservice and develop the feature himself. This ensured we incorporated a critical feature at launch. 
2. As we approached the launch of our product, our internal team ran into consistent issues with the application deployment. This put us at grave risk of missing our deadline and launch date. Despite this not being part of their job description, the entire Merix team went above and beyond to provide as much troubleshooting support as possible to our team, even though it often required answering late and long troubleshooting sessions. 

We are extraordinarily grateful for their support, as we would not have launched on time without them.

What was your primary form of communication with Merixstudio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team's dedication and commitment is unmatched. They care - and it shows. They want to do everything in their power to ensure they are helping build a valuable and useful product. Additionally, I love the varying skillsets and perspectives represented on the Merixstudio team that we work with. It ensures that we address and discuss all nuances and complexities and think through ever component carefully. I therefore can be confident that we have thought through all edge cases when we launch a feature.

Are there any areas for improvement or something Merixstudio could have done differently?

I have been extraordinarily happy with our collaboration with Merixstudio and am thrilled to continue our relationship as we expand our product offerings. Throughout our time working together, we have realized that the experience of both teams can be improved by streamlining our communication flow, such as aligning on overlapping working hours (due to time zone differences) and over-documenting all decisions.

BACKGROUND

Please describe your company and position.

I am an executive at a financial services company

Describe what your company does in a single sentence.

Provide a range of financial services tailored to meet the needs of startups and small-medium enterprises (SMEs).

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Merixstudio to accomplish?

• To build a pre-filtered pipeline pre launch and post launch to capture leads for our CS
• To sell our products online (fully digital bank)
• To provide useful information, tools and resources to our clients to make better decisions with their money

SOLUTION

How did you find Merixstudio?

Referral

Why did you select Merixstudio over others?

• Good value for cost
• Referred to me

How many teammates from Merixstudio were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Front-end development of 12-15 pages (desktop, mobile and tablet previews) Implementation of Strapi.io (CMS) to support ongoing front-end development

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Lead-generation (B2B website) Brand site (Launch new brand to the market) Jump off for follow on processes (Onboard, Online Banking)

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Initially, the project encountered delays and experienced changes in staffing. However, it is important to note that these challenges were primarily due to an additional third party (Brand / UX design) firm's own delays. Once the team was established, they showcased exceptional responsiveness and consistently went above and beyond expectations.

What was your primary form of communication with Merixstudio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The level on communication. One is never left in question of where the project stands.

Are there any areas for improvement or something Merixstudio could have done differently?

I would highly recommend them to other businesses.