Mandaliya Software

BACKGROUND

Please describe your company and position.

I am the Founder of Sonic Temple Studios

Describe what your company does in a single sentence.

We are a creative wellness company that offers a musical approach to meditation. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mandaliya Software to accomplish?

• Develop a membership-based video platform for guided meditation content.
• Create an interactive Meditate page with advanced video player features.
• Implement analytics tracking to monitor user engagement and behavior.
• Enable personalized user experiences through streak tracking and automation.
• Integrate data-driven insights using Google Analytics, Looker Studio, and BigQuery.
• Automate email communication based on user activity through GetResponse.

SOLUTION

How did you find Mandaliya Software?

Upwork

Why did you select Mandaliya Software over others?

• High ratings
• Pricing fit our budget
• Technical knowledge

How many teammates from Mandaliya Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The development team at Mandaliya Software was initially brought on to handle various UI and backend tasks for my WordPress site. Over time, as I gained confidence in their capabilities and the scope of my project expanded, I began commissioning more complex features that required advanced technical implementation. Some of the key deliverables included: 

• Development of a custom taxonomy and favoriting system 
• Migration of our website hosting from WordPress to Kinsta 
• Creation of a custom video player with enhanced controls — including looping, muting voice-overs, sorting, tagging, deep-linking, and a mini transport player (icon, title, play/pause, progress bar) 
• Integration of Google Analytics with custom event tracking for user and content engagement 
• Custom GetResponse integration to trigger automated emails based on user activity
• Implementation of a user streaks system and a custom WordPress user settings page for debugging and management 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I provided detailed technical design documentation for all of our projects, each outlining a clear set of deliverables. We collaborated closely on these documents to ensure they included all necessary details and assets. Before beginning any work, the team conducted a final review to confirm that expectations were fully understood. This collaborative process worked exceptionally well — the team was highly responsive, professional, and required minimal back-and-forth communication.

• Consistent increase in user retention and streak participation.
• Enhanced visibility into top-performing videos and user preferences.
• Efficient automation of email campaigns driven by user behavior data.
• Reliable and scalable data reporting via Google Analytics and Looker Studio dashboard.
• Improved user experience through responsive and feature-rich video playback.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The assigned projects didn’t have strict timelines; however, I was very pleased with how quickly the team completed the work. Their responsiveness and the quality of communication through my Upwork messages and design document updates were exceptional. The overall ease of collaboration and clear communication make them a pleasure to work with.

What was your primary form of communication with Mandaliya Software?

Email or Messaging App

What did you find most impressive or unique about this company?

I’ve found their project management and quality of work to be their most impressive strengths. I’m consistently impressed by their responsiveness, the minimal back-and-forth needed to clarify technical design requirements, and their reliability in delivering features that match the design with very few bugs or issues. When a bug or issue does arise, they typically resolve it immediately. They also handled extensive work with third-party plugins and services, and I felt completely comfortable granting them full administrative access to sign up for and integrate these services as needed.

Are there any areas for improvement or something Mandaliya Software could have done differently?

As crazy it sounds, I don't have anything for them to improve. My only hesitation is to fill out this review and they get too busy to work with me. :)  

BACKGROUND

Please describe your company and position.

I am the Office Manager of Screen Force

Describe what your company does in a single sentence.

We repair screen enclosure screens. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mandaliya Software to accomplish?

• Rebuild company website
• Integrate online booking

SOLUTION

How did you find Mandaliya Software?

Guru

Why did you select Mandaliya Software over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired Alpesh and his team to recreate our companies website. We included a home page as well as interactive online booking. Customers could input their zip code and if that zip code is in our area they were directed to a checkout page. On this page they selected what work they needed done and then input their information and checked out. Upon checkout, the office receives an email with customer info and the customer receives an email and a text confirming the booking. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They provided us with milestones at the start of the project. Each milestone had very clear goals that we could monitor and check in on. They delivered each milestone on time!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Extremely efficient. They sent the milestones at the start of the project. As each milestone was met we were informed and given an opportunity to provide feedback. They accepted all feedback with pleasure and quickly. Will 100% work with them again. 

What was your primary form of communication with Mandaliya Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their response time is extremely fast and professional. I never felt like I was being a burden to them no matter how many things I changed. I loved the end product, they captured my vision exactly.

Are there any areas for improvement or something Mandaliya Software could have done differently?

Nope,  I had a great experience!

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of Know Your Politician (KYP), a small startup trying to educate voters in the US on their elected officials.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mandaliya Software?

I was trying to get my MVP off the ground.

SOLUTION

What was the scope of their involvement?

Mandaliya helped me build my platform’s MVP. We had several Sprints throughout the project, where they shared a Sprint log of everything that was being worked on and delivered.

Besides developing my platform’s frontend, Mandaliya also built the backend on AWS to allow me to do reporting. Additionally, they built an administrative portal to help manage changes on the platform.

From the administrative side, we can upload and manage candidates and officials and relate them to a wide variety of topics. We can also manage information about upcoming elections and calendar dates of the elected officials.

This platform also helps users identify their candidates based on their addresses, and they can research by topic to know each candidate’s stance on that topic. Finally, our platform has a reporting functionality to help me keep track of key KPIs for my business.

What is the team composition?

Alpesh (Co-Founder) was my main point of contact and the project manager. However, I don’t know how many more people worked on the project because I never met the development team.

How did you come to work with Mandaliya Software?

I found Mandaliya on Google. They were the most transparent company with their pricing for building my MVP.

How much have you invested with them?

We spent around $23,000.

What is the status of this engagement?

We worked together from February–September 2021 on the first phase of the project. I already talked to them about starting a second phase the next year.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

I’ve been getting good feedback from users about the platform. They really like the functionality around identifying political candidates’ stands on different topics and the ability to cycle through them to see who they align the most with.

How did Mandaliya Software perform from a project management standpoint?

We communicated via email and used Google Meet for our meetings. We also had a Trello board to represent items that were being worked on in a giving Sprint.

What did you find most impressive about them?

Alpesh was very transparent. Whenever we discussed how requirements were being interpreted, he listened, understood, and fit those requirements into the necessary Sprint without causing much pushback, which was critical for helping us complete our MVP in a timely manner.

Are there any areas they could improve?

Mandaliya had an improvement during the project in letting us know their development team assumptions before developing a certain asset. At the end of a Sprint cycle, they delivered something different from what we were expecting. Alpesh clarified what they had understood, and from there on, it was a very transparent process.

Do you have any advice for potential customers?

Provide them with your requirements upfront, ensuring that they’re very detailed, and have a session with them to go through those requirements. It also worked well for us to build a prototype to show them how we wanted everything to function. Additionally, we discussed in detail other features and functionalities that couldn’t be displayed using the prototype.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and president of Carestream. We’re a health and wellness company focused on innovation and technology that connects patients with providers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mandaliya Software?

Current wellness systems obtain health care information from patients, but they don’t connect them with an expert or health care provider. We were trying to overcome that obstacle with our most recent project.

SOLUTION

What was the scope of their involvement?

Mandaliya built a platform from beginning to end, including the UX and graphic user interface. Essentially, they took our prototype and well-detailed concept and took it to fruition in a little over a year. We had a previous project with them, which was a cloud-based SaaS that took us three years to develop.

Our most recent project was a comprehensive wellness platform for various users — it included nurses, health care providers, employees, and patients besides the super admin user.

The platform administered a customized health risk assessment and connected users with health care providers in their area. It also had an online scheduling system that could be managed by the super admin or health care provider’s administrative staff. It was a Kiosk-based version, and it could also be viewed on a phone or PC.

What is the team composition?

There were four people on the team, but we always discussed the project with one point person.

How did you come to work with Mandaliya Software?

For our first project, we went through several developers in Ireland, India, Pakistan, and the US. The project had some challenging portions, and we found that those people couldn’t deliver them.

We went on a job site called Guru, and we found Mandaliya there. We let four developers take small pieces of the project. Out of those, it was clear that they were the only ones who would get the job done.

How much have you invested with them?

We spent about $18,000 on our most recent project and about $25,000 on the previous one.

What is the status of this engagement?

We’ve worked with them since February 2014.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We had many bugs on our prior platform, but it was because we had multiple developers involved in the project. On our last engagement, bugs have been minimal. However, when there’s a minor issue, they’re always available. They answer either immediately or within a day. On the other hand, customers have provided feedback saying that the platform is a much more efficient way to do business.

Additionally, we’re already in the piloting phase of our next project.

How did Mandaliya Software perform from a project management standpoint?

It’s been excellent. Our last project went as scheduled because we planned it all out before starting. Sometimes we were ahead, and sometimes we were behind tasks, but we met our project goals on timelines.

We didn’t use any project management tool. We charted the milestones on Guru, and whenever they met one, they would let us know so we could test it. We also used Skype for communication.

What did you find most impressive about them?

Their level of customer service is outstanding. We can contact them and address new issues or changes, and they have predictable responses.

Are there any areas they could improve?

Their cost is a bit higher than other providers we use.

Do you have any advice for potential customers?

Make sure you plan out your project before you start.

BACKGROUND

Please describe your company and position.

I am the Owner of Feelgood Farms Winery & Vineyard

Describe what your company does in a single sentence.

Winery & Vineyard

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mandaliya Software to accomplish?

• Website build
• Website maintenance
• Brand cultivation

SOLUTION

How did you find Mandaliya Software?

Guru

Why did you select Mandaliya Software over others?

• High ratings
• Great culture fit
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Vendor was hired to build a custom website with an integrated booking, scheduling, and calendar system.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A complete project that has a high conversion rate. We get many compliments on the work that was done. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was delivered ahead of schedule. There was excellent communication and Alpesh, our point of contact, was extremely easy to work with. 

What was your primary form of communication with Mandaliya Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The point of contact, Alpesh, is an amazing human. He is very knowledgeable, patient, responsive, respectful, and just generally a great guy.

The company seems to have a great team of designers and developers as every piece of the project works together seamlessly and looks very professional. 

Are there any areas for improvement or something Mandaliya Software could have done differently?

Truly nothing. I've managed over 15 development projects across many teams worldwide and Mandaliya is top notch. I'm so happy to have found this outfit. 

BACKGROUND

Please describe your company and position.

I am the owner of Muzento

Describe what your company does in a single sentence.

Offers transcriptions and practice platform.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mandaliya Software to accomplish?

• Create the site
• Polish the flow
• Handle the updates

SOLUTION

How did you find Mandaliya Software?

Guru

Why did you select Mandaliya Software over others?

• High ratings
• Pricing fit our budget

How many teammates from Mandaliya Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Installed LMS. Created the website. Setup ECommerce. Implemented custom javascript apps. Fine tuned the flow and look of the site.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A finished polished website and an increase in revenue and subscribers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered on time and have always been very attentive to my needs.

What was your primary form of communication with Mandaliya Software?

Email or Messaging App

What did you find most impressive or unique about this company?

Their dedication to the project, ease of communicating, and understanding of the scope stood out.

Are there any areas for improvement or something Mandaliya Software could have done differently?

Not at all.

BACKGROUND

Please describe your company and position.

I am the Founder of MetamantraAI

Describe what your company does in a single sentence.

generative ai for data management

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mandaliya Software to accomplish?

• Develop both backend api integrations and front end application development
• Build a website

SOLUTION

How did you find Mandaliya Software?

Online Search

Why did you select Mandaliya Software over others?

• High ratings
• Pricing fit our budget
• Great culture fit

Describe the scope of work in detail. Please include a summary of key deliverables.

1. develop backend for a custom software application integrating proprietary GenAI models for metadata management 
2. build the front end UI/UX 
3. develop the company website 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All the goals set forth for the project were completed on time. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Projects are managed well and delivered on time. There were a few time slip ups and we also had to share all the details. Their subject matter expertise did not come out strongly to provide proactive guidance. 

What was your primary form of communication with Mandaliya Software?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Very professional and timely delivery of work product. 

Are there any areas for improvement or something Mandaliya Software could have done differently?

Could be more proactive and not ask for every little detail. They have deep software development experience and will benefit them in driving solutioning based on business requirements. If I didn't have a tech person on my side then we may have run into issues with deliverable. 

BACKGROUND

Please describe your company and position.

I am the President of Zyra App

Describe what your company does in a single sentence.

SEO software for creators

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mandaliya Software to accomplish?

• Build plugins
• Build infrastructure

SOLUTION

How did you find Mandaliya Software?

Online Search

Why did you select Mandaliya Software over others?

• Pricing first our budget
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

Deliver WordPress plugins optimized for SEO and user experience with minimalist design.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• On time deliver
• Cost control

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, Alpesh and team deliver on time and generally stay within budget except for edge cases. They're always responsive and accommodating to our needs.

What was your primary form of communication with Mandaliya Software?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

Alpesh is extremely knowledgeable and easy to work with. He also hires talented developers to deliver results with high quality

Are there any areas for improvement or something Mandaliya Software could have done differently?

No, I appreciate and advocate Mandaliya 100%

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a company that provides CPR training software.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mandaliya Software?

We needed someone to create and manage our software.

SOLUTION

What was the scope of their involvement?

Mandaliya Software developed our software using PHP. We first presented our ideas, and they gave us some suggestions. The team then scoped out the project based on our requirements. We worked collaboratively to create the final product, which is a platform that helps CPR training centers run their businesses. The software is constantly evolving, and Mandaliya Software continues to add new features.

It has three different entry portals. There’s one for the administrator, who can use it to access the backend. The administrator can use features like a dashboard where they can manage classrooms and assign teammates to classes. Meanwhile, if an instructor enters their portal, they can look at their schedule and find archived lessons in the system to use as a reference. Lastly, students can log in to register for sessions and input their phone number or email to receive notifications.

What is the team composition?

We’ve only worked with a project manager. 

How did you come to work with Mandaliya Software?

We found them on Guru.com a long time ago. 

How much have you invested with them?

We’ve spent about $80,000.

What is the status of this engagement?

The project started in January 2017, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Mandaliya Software has done an excellent job of fulfilling the project scope. The team is consistently on time when it comes to delivering functional software. Their work is usually nearly bug-free, and we rarely have to roll back after deployment. If we need to make any changes, we can easily ask them to do that for us.

How did Mandaliya Software perform from a project management standpoint?

Their project management is great. For the most part, the team adheres to the timelines they set. In terms of communication, we use email, and they’re very efficient and responsive.

The project manager is great at creating detailed project scopes that accommodate my ideas and break down the timeline and cost. I’ve never needed to manage their team directly.

What did you find most impressive about them?

I like that they don’t oversell their skills — they do exactly what they say they can do. It’s nice to work with a team that does their job well and is on time.

Do you have any advice for potential customers?

Understand the project scope.

BACKGROUND

Please describe your company and your position there.

Owner of e-commerce business operating in multiple countries.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mandaliya Software, and what were your goals?

Integrate data from multiple excel reports generated from different platforms into a customized report for clients, analytics, and accounting.

SOLUTION

How did you select this vendor and what were the deciding factors?

Referral with quick deliverables.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Upload excel docs to Mandaliya server and the embedded script will generate the desired report.

How many people from the vendor's team worked with you, and what were their positions?

1

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Each phase of the project was always delivered within the quoted lead time.

Describe their project management style, including communication tools and timeliness.

As expected.

What did you find most impressive or unique about this company?

They are reliable, timely, and consistent.

Are there any areas for improvement or something they could have done differently?

None.