MailBakery Reviews (17), Pricing, Services & Verified Ratings

Email Design and Coding Specialists

MailBakery is a digital agency that specializes in designing, coding, testing and implementing all types of HTML email templates into various email service providers such as Mailchimp, HubSpot, Salesforce, Klaviyo, Shopify, Braze, and many others.

Min project size
Undisclosed
Hourly rate
$50 - $99 / hr
Employees
10 - 49
Year founded
Founded 2010

No have been added yet...

Pricing Snapshot

Min. project size Undisclosed

Avg. hourly rate $50 - $99 /hr

Rating for cost 4.9 /5

What Clients Have Said

MailBakery is praised for offering good value for cost across various projects, with clients consistently noting affordability and effective pricing. They are noted for timely delivery and responsiveness, ensuring a smooth experience without hidden costs.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 9 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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MailBakery Review Insights

Overall Review Rating

4.9

Quality 4.9
Schedule 5.0
Cost 4.9
Willing to Refer 5.0

Top Mentions

Review Highlights

Timely Delivery and Project Management

Clients consistently report that MailBakery delivers projects on time or ahead of schedule. Their project management skills are highlighted as efficient and effective, with clear communication and responsiveness to client needs.
Positive Impact on Client Campaigns

MailBakery's work has led to measurable improvements in client campaign metrics, such as open rates and click-through rates. Clients report successful outcomes and enhanced email marketing performance.
Excellent Communication and Responsiveness

MailBakery's communication is praised for being clear, prompt, and effective. Clients value their responsiveness and the ease of communication, often through email or messaging apps, which facilitates smooth project execution.
High Client Satisfaction and Repeat Business

Many clients express high satisfaction with MailBakery's services, often returning for repeat business. Their ability to meet client expectations and provide a positive experience leads to long-term collaborations.
No Significant Areas for Improvement

Across multiple reviews, clients did not identify significant areas for improvement, indicating a high level of satisfaction with MailBakery's services and delivery.

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MailBakery Reviews

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Email Marketing
Less than $10,000
August 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They had excellent communication and were willing to go above and beyond to help us."

Sep 18, 2023

Head of SEO, Tedaisy Insurance Group

Craig Gibson

Advertising & marketing
United Kingdom
51-200 Employees
Online Review
Verified

MailBakery provided email marketing services for an insurance marketing company. The team coded and built a monthly newsletter using MailChimp and ensured the email was compatible with different devices.

The client was highly satisfied with MailBakery's work and performance. The team delivered the project on time despite a tight deadline, and they went above and beyond to make changes outside the original scope. Overall, they stood out for their communication and excellent service.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Head of SEO of Tedaisy Insurance Group

Describe what your company does in a single sentence.

Insurance marketing.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MailBakery to accomplish?

Email template build

SOLUTION

How did you find MailBakery?

Online Search
Referral

Why did you select MailBakery over others?

Good value for cost
Referred to me

How many teammates from MailBakery were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

From our Figma design MailBakery were able to successfully code and build our monthly newsletter within MailChimp. They were also able to ensure that the email rendered correctly and looked great on different devices and within various mail clients. I would highly recommend.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Delivered the project on-time despite a tight deadline. Went above and beyond to make additional amends outside of the original scope.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Delivered ahead of time.

What was your primary form of communication with MailBakery?

Email or Messaging App

What did you find most impressive or unique about this company?

They had excellent communication and were willing to go above and beyond to help us.

Are there any areas for improvement or something MailBakery could have done differently?

None.

RATINGS

5.0

Email Marketing
Less than $10,000
May 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"We were beyond happy with the outcome and planned to work with them again."

Jul 3, 2023

COO, Triggernometry

Laura Smart

Media
London, England
11-50 Employees
Online Review
Verified

MailBakery designed and implemented an email newsletter template for a media company. They presented multiple options for the client to choose from.

MailBakery delivered the outputs within the agreed deadline, and the client was pleased with the outcome. Moreover, they appreciated the vendor's follow-up support and constant communication through email.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the C.O.O of Triggernometry

Describe what your company does in a single sentence.

Media House

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MailBakery to accomplish?

Email Newsletter Template

SOLUTION

How did you find MailBakery?

Online Search

Why did you select MailBakery over others?

High ratings
Good value for cost

How many teammates from MailBakery were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Mail Bakery provided an email newsletter template

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They gave me a delivery date and met it. They kept in constant contact via email

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Items were delivered on time. They provided multiple options to chose from

What was your primary form of communication with MailBakery?

Email or Messaging App

What did you find most impressive or unique about this company?

Installation of the newsletter and the support follow up.

Are there any areas for improvement or something MailBakery could have done differently?

No. We were beyond happy with the outcome and planned to work with them again.

RATINGS

5.0

Other Application Development
Less than $10,000
Mar. - Apr. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They seamlessly and effortlessly delivered the desired outcome."

May 15, 2023

Marketing Operations Manager, Digital Frontiers

Anonymous

Education
Cape Town, South Africa
51-200 Employees
Online Review

MailBakery built a Mailchimp template for an education company. They worked with the existing designs provided by the client to build a template for their monthly newsletter.

MailBakery delivered a template that matched the client's design expectations and helped them easily make changes when needed. The team delivered everything on time and communicated effectively. Their flawless execution of the project and seamless workflow stood out.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Marketing Operations Manager of Digital Frontiers

Describe what your company does in a single sentence.

We’re focused on building human capacity aligned with achieving the U.N. Sustainable Development Goals and linking that to human connection through local market facilitation.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MailBakery to accomplish?

Build Mailchimp Template that we designed

SOLUTION

How did you find MailBakery?

Online Search

Why did you select MailBakery over others?

High ratings
Pricing fit our budget

Describe the scope of work in detail. Please include a summary of key deliverables.

Take designs provided and build them identically as a Mailchimp template for the companies monthly newsletters.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Matching the design and allowing flexibility for us to change as we wish when needed.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was delivered on time when they said it would be.

What was your primary form of communication with MailBakery?

Email or Messaging App

What did you find most impressive or unique about this company?

They seamlessly and effortlessly delivered the desired outcome. There were no back and fourth or errors after delivery. Execution was perfect,

Are there any areas for improvement or something MailBakery could have done differently?

Not to my knowledge

RATINGS

5.0

Email Marketing Web Development
Less than $10,000
Mar. - Apr. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"I always had so many questions, but they were so patient in answering each one!"

Apr 21, 2023

Marketing, Trading Education Company

Peanut D.

Education
Richmond, Virginia
11-50 Employees
Online Review
Verified

MailBakery coded a PSD email design for a trading education company. The new design will be integrated into the company's new email platform.

The delivered template met all of the client's needs and expectations. MailBakery went above and beyond to provide solutions and respond to all questions. Further, they communicated efficiently via email. Their reliability and patience stood out.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Marketing of a trading education company

Describe what your company does in a single sentence.

We're a trading education website and community.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MailBakery to accomplish?

To code our email design for a new email platform

SOLUTION

How did you find MailBakery?

Online Search

Why did you select MailBakery over others?

Great culture fit
Good value for cost

What was the size of MailBakery’s team?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Code our PSD email design to make it work on our new email platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Usability of the coded email design/template.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes the delivered everything on time, replied to my questions and requests prompty and in detail and even went above and beyond and figured out solutions for some of the issues we encountered when they didn't necessarily need to do it.

What was your primary form of communication with MailBakery?

Email or Messaging App

What did you find most impressive or unique about this company?

I've worked with MailBakery in the past and absolutely love how easy it is to communicate with them. I was choosing between three vendors for this particular project but I'm so happy I still went with them. I always had so many questions but they were so patient in answering each one!

Are there any areas for improvement or something MailBakery could have done differently?

No, they're awesome.

RATINGS

5.0

Email Marketing
Confidential
Mar. - Apr. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They led a very transparent communication, and the expectations were perfectly covered!"

Mar 28, 2023

UX Designer, Energy & Gas Supply Company

Anonymous

Retail
's-Hertogenbosch, Netherlands
501-1,000 Employees
Online Review
Verified

MailBakery created an email template for an energy and gas supply company. The goal was to improve the customers' brand experience via email.

The client was satisfied with the end deliverable, describing it as pixel-perfect. MailBakery worked fast and neatly, delivering everything on time. They had highly transparent communication via email and met expectations.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the UX designer of (a/an) Retail

Describe what your company does in a single sentence.

Supplying Energy & Gas to business and private customers

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MailBakery to accomplish?

Make nice email templates, so that our customers have the right brand experience via email.

SOLUTION

How did you find MailBakery?

Referral

Why did you select MailBakery over others?

Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

developing an email template

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Nice and responsive email

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The delivering was super fast and neat. Coding emails is a profession of its own. Choosing this company to make email templates is a really good choose, because it solves the care of responsiveness and mail client support. The code is developed pixel perfect and fantastically tested on the most used mail clients. The things that were unavoidable divergent from the design (because of fonts and such) were clearly communicated.

They led a very transparent communication, and the expectations were perfectly covered!

What was your primary form of communication with MailBakery?

Email or Messaging App

What did you find most impressive or unique about this company?

That they develop so fast for not that much money!

Are there any areas for improvement or something MailBakery could have done differently?

None.

RATINGS

5.0

Email Marketing
Less than $10,000
February 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They answered all our questions and responded quickly to our feedback."

Mar 14, 2023

CEO, E-Commerce Retailer

Christos Xipolias

Retail
Greece
1-10 Employees
Online Review
Verified

MailBakery designed a newsletter template for an e-commerce retailer. The team started the project by planning the design phase through the initial discovery phase of scoping the requirement.

MailBakery successfully delivered a visually-appealing newsletter design, much to the client's satisfaction. The team was highly responsive and detail-oriented, and internal stakeholders are particularly impressed with the vendor's agility in resolving queries and concerns.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of Play247.gr Athens LTD

Describe what your company does in a single sentence.

We deal with e-commerce and as a company we manage 2 online stores

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MailBakery to accomplish?

Newsletter Template

SOLUTION

How did you find MailBakery?

Online Search

Why did you select MailBakery over others?

High ratings, Pricing first our budget, Company values aligned

What was the size of MailBakery’s team?

2-5 Employees

What was your primary form of communication with MailBakery?

Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

We trusted MailBakery to design our newsletter. There was planning and consequence to everything. Their answers came faster than any other partner of ours so far, they answered everything and all our questions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

the appeal of our nestletter

Describe their project management. Did they deliver items on time? How did they respond to your needs?

What did you find most impressive or unique about this company?

Their answers came faster than any other partner so far; they answered all our questions and responded quickly to our feedback.

Are there any areas for improvement or something MailBakery could have done differently?

There was nothing they needed to improve on.

RATINGS

5.0

Mobile App Development Other Design
Less than $10,000
Aug. - Sep. 2022

4.5

Quality: 4.5

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"I liked their speed and communication."

Oct 13, 2022

Head of Database Marketing, Healthcare Company

Anonymous

Other industries
United Kingdom
501-1,000 Employees
Online Review
Verified

MailBakery helped a healthcare company redesign their email and optimize a mobile application. Following discovery meetings, the team understood the requirements and worked according to the provided wireframes.

MailBakery worked thoroughly, addressing feedback and modifications. The project manager effectively collaborated throughout the engagement. What stood out the most was their speed and communication.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am Head of Database Marketing for health care company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MailBakery?

Email redesign and mobile optimisation

SOLUTION

How did you select this vendor and what were the deciding factors?

Have worked with MailBakery previously

Describe the project in detail and walk through the stages of the project.

We had a few discovery meetings and after the meetings, we set up some wireframe to be sent to MailBakery. They quickly understood the requirements and returned the work very promptly.

How many resources from the vendor's team worked with you, and what were their positions?

In total, our team was 2 person and I am not sure how many were involved from MailBakery but everything was liaised directly with Dave the GM.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Their work was thorough. We only had 2 rounds of amends and feedbacks.

How effective was the workflow between your team and theirs?

The GM feedback was very good and the platform they used is very effective.

What did you find most impressive or unique about this company?

I liked their speed and communication.

Are there any areas for improvement or something they could have done differently?

None that I can think of

RATINGS

4.5

Showing 11-17 of 17 Reviews

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MailBakery

Email Design and Coding Specialists

Services

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Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

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Highly Rated Similar Providers

Reviews

MailBakery Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Timely Delivery and Project Management

Positive Impact on Client Campaigns

Excellent Communication and Responsiveness

High Client Satisfaction and Repeat Business

No Significant Areas for Improvement

Reviews mentioning:

MailBakery Reviews

Email Marketing Services for Insurance Marketing Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Email Newsletter Template Design for Media Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Email Marketing for Education Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Email Design Code for Trading Education Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Email Template Design for Energy & Gas Supply Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Newsletter Template Design for E-Commerce Retailer

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Email Redesign & Mobile Optimization for Healthcare Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

Contact

Connections

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