Website Development for Nonprofit Organization
- API Development UX/UI Design Web Development
- $10,000 to $49,999
- July 2025 - Ongoing
- Quality
- 5.0
- Schedule
- 5.0
- Cost
- 5.0
- Willing to Refer
- 5.0
"The experience as a client is luxurious—high-quality, easy, and attentive."
- Non-profit
- Twin Falls, Idaho
- 11-50 Employees
- Online Review
- Verified
Magnetic Point has developed new website functionalities for a nonprofit organization's platform. They've conducted a technical audit, set up a version control system, and integrated Zotero and Drupal 10.
Magnetic Point has helped the client establish a more stable, high-performance, and SEO-ready platform, eliminate manual deployment errors, and improve their outbound communication capabilities. Their work has also kept the client’s research library up to date without manual staff intervention.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Strategic Initiatives Lead of a non-profit company
Describe what your company does in a single sentence.
Our organization is an international nonprofit dedicated to promoting evidence-based principles and high-quality research within the field of youth gender medicine.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Magnetic Point to accomplish?
- Develop and implement new custom website functionalities to enhance our digital presence and user engagement.
- Integrate our platform with external systems, specifically CiviCRM for contact management and Zotero for research database synchronization.
- Provide ongoing technical maintenance, including critical security updates and keeping the Drupal core up to date.
- Optimize the site's architecture to handle growing international research data and ensure long-term platform stability.
SOLUTION
How did you find Magnetic Point?
Online Search
Why did you select Magnetic Point over others?
- Pricing fit our budget
- Good value for cost
- Expertise
How many teammates from Magnetic Point were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The scope of work was executed through specialized phases, starting with a comprehensive technical audit. Following the initial audit, which established a roadmap for performance and infrastructure upgrades, Magnetic Point proceeded with the following stages:
1. Technical Audit and Foundation
The first step involved a deep review of our Drupal 10 environment to identify dependencies and recommend actions for performance and technical SEO.
Outcomes. This produced a clear roadmap for optimizing Drupal Core and modules, ensuring the platform was stable and ready for complex integrations.
2. Repository Setup and CI/CD Implementation
They established a professional development workflow by setting up a version control system using Bitbucket and CircleCI.
Outcomes. Automated pipelines enabled consistent deployments across all environments, eliminating manual errors and streamlining the code review process.
3. New Conference Site Development
This phase focused on enhancing the "Conference" content type to allow our editors to manage complex event data without editing HTML code.
Outcomes. They delivered a custom UI and a structured backend that supports agendas and speaker details, providing a user-friendly interface for both admins and visitors.
4. Zotero Integration
They rebuilt the integration between Drupal and the Zotero bibliographic database to replace a previously unreliable version.
Outcomes. A dedicated content type now automatically synchronizes publication data, ensuring our research library is always up to date with the latest Zotero entries.
5. Search Engine Functionality
The team implemented a robust search engine powered by the Drupal Search API to improve content discovery.
Outcomes. We gained a fast autocomplete search and a full results page with faceted filters, making our vast library of studies and videos instantly searchable.
6. CiviCRM Implementation and Integration
Our legacy CiviCRM instance was replaced with a clean, stable version fully integrated with Drupal 10.
Outcomes. This phase delivered modern, styled signup forms with automated deduplication and the ability to easily reuse website content in branded email templates.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
After a detailed technical audit, Magnetic Point successfully optimized our Drupal Core and key modules, which established a much more stable, high-performance, and SEO-ready foundation for the entire platform.
They established a professional version control system and automated CI/CD pipelines via Bitbucket and CircleCI, which eliminated manual deployment errors and ensured consistent, high-quality updates across all environments.
The team replaced our unreliable legacy CiviCRM with a clean, stable instance fully integrated with Drupal, delivering modern forms with automated deduplication and significantly improving our outbound communication capabilities.
They rebuilt the Zotero integration to automatically synchronize publication data, ensuring our research library remains up to date without any manual intervention from our staff.
Magnetic Point implemented a robust Search API with faceted filters and autocomplete functionality, making our extensive database of studies, videos, and articles instantly accessible and easy to navigate for our global audience.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Magnetic Point consistently delivered all items on time, showcasing a strong commitment to our deadlines across multiple service agreements. Formally, they manage projects using Jira and Confluence, while Slack serves as our primary channel for day-to-day feedback. This setup is perfect for our remote team, as it supports efficient asynchronous collaboration.
What we value most is their independence and proactive decision-making. As an organization with many moving parts, we need a partner who can take ownership of the website’s technical direction without requiring constant supervision. Their team operates seamlessly within our international environment, coordinating effectively with our members across the US and Europe.
The experience as a client is luxurious—high-quality, easy, and attentive. We articulate our business requirements and in a short amount of time they have built a working solution. We have given them change request at various points in the SDLC and they smoothly fold it into their delivery. Regular communication over slack is very effective and it's very easy to schedule periodic meetings. Overall they are very proactive and responsive. We've tried out a few other Drupal developers over the past few years and the difference is night and day. They are indeed clutch!
What was your primary form of communication with Magnetic Point?
- Virtual Meeting
- Email or Messaging App
What did you find most impressive or unique about this company?
What impresses me most is Magnetic Point’s exceptional combination of high-level technical expertise and superb communication. It is clear that their team is truly passionate about Drupal, and this deep specialization is reflected in the stability and high quality of the solutions they deliver. Their communication is superb in the full sense—proactive, clear, responsive, organized. Their Drupal expertise is "next level" compared to any other support we have contracted.
Are there any areas for improvement or something Magnetic Point could have done differently?
At this stage, we haven't identified any areas for improvement. The collaboration has been very smooth, and the team consistently meets or exceeds our expectations. We are very satisfied with the current workflow and the quality of the results they have delivered across all project phases.
RATINGS
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Quality
5.0Service & Deliverables
"Magnetic Point delivered high-quality technical work, ensuring our Drupal environment and complex integrations are stable and perform perfectly."
-
Schedule
5.0On time / deadlines
"The team stayed on schedule throughout each project phase, maintaining a reliable delivery pace and meeting all agreed-upon milestones."
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Cost
5.0Value / within estimates
"They offer a fair price for a high level of expertise, providing efficient technical solutions that align well with our budget and requirements."
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Willing to Refer
5.0NPS
"I would recommend them to any firm looking for a reliable partner that is passionate about Drupal and capable of handling complex integrations.