Levitate Media

BACKGROUND

Please describe your company and your position there.

I am the CEO and Co-Founder of a Compliance Software Company focusing on the Financial Services industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Levitate Video?

We hired Levitate Video to produce an Explainer Video for marketing and demo use of our product, and Video Tutorials for product users.

What were your goals for this project?

We plan on using the Marketing Video for our product launch and the Video Tutorials for user training and product support.

SOLUTION

How did you select this vendor?

We were referred to Levitate Video by a software company that had used them to produce an Explainer Video, which was incorporated into their website. After reviewing the Explainer Video on their site, we were introduced to Levitate.

Describe the video(s) and the process in detail.

We worked with Levitate to produce our Explainer Video and Video Tutorials, which included collaboration with their team to develop script and storyboards before final production of the video animation and voice over process. My role was Project Management, providing materials and feedback.

What was your vendors' project management or feedback process?

We worked with the Levitate Video team, which included their Project Manager who organized all of the work with their Scripting, Animation and Voice Over team. The storyboard would be presented to us for review and feedback until final approval.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are in a pre-launch stage of our software product and have been using the Explainer Video to share with interested parties and potential early stage customers, and have received very positive feedback upon viewing the video.

How effective was the workflow between your team and theirs?

Their Project Management team was great to work with, utilizing various software programs, Basecamp and Filestage, we were able to communicate, schedule and manage the process very efficiently.

What did you find most impressive about this company?

We were very impressed by the level of experienced professionals that were assigned to our project, including Project Managers, Animators, Voice Over and production professionals. They were able to quickly create work product based on our specifications and respond to our feedback.

Are there any areas for improvement?

We were very satisfied with the work process and the final work product.

BACKGROUND

Please describe your company and your position there.

I am the Marketing Manager of a client engagement platform for financial professionals.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Levitate Video?

We hired Levitate to produce a live video about our company and mission, as well as an animated product demo video. We had worked with Levitate previously and were very pleased with the videos they produced, so we wanted to work with them again.

What were your goals for this project?

Our goals for these two videos are to provide a background of our company for marketing purposes and to provide a demo of a new product we will soon be debuting.

SOLUTION

How did you select this vendor?

We worked with Levitate on past video projects and were very pleased with the results. When we wanted to make a new series of videos, we knew immediately who we wanted to work with.

Describe the video(s) and the process in detail.

Once we contacted Levitate about creating videos, they reached out to us to understand the scope of the projects we had in mind. After two calls, they came back to us with a proposal and we began creating the first out of two videos. We then completed questionnaires for each video outlining our goals and ideas for the videos. We had a call to discuss, then scheduled a date for Levitate to come film. A few weeks later, a camera crew came to our office for a day of filming. It was very professional and we were extremely impressed. We're beginning the process of working on the second video now, and everything seems to be going well.

What was your vendors' project management or feedback process?

I don't have too much knowledge of Levitate's project management or feedback, but they are very helpful and responsive when we have questions or when we message them.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Project is still in progress, therefore we have not yet seen results.

How effective was the workflow between your team and theirs?

The workflow is very smooth. Levitate uses a platform that keeps all of the information relating to the project in one place. We can upload files, send each other notes, and communicate very specifically and very well.

What did you find most impressive about this company?

Levitate is very responsive and flexible. They are definitely helping us achieve the exact look and feel that we want for each video.

Are there any areas for improvement?

At this point, we can't see any areas of improvement, but we are still early on in the process.

BACKGROUND

Please describe your company and your position there.

I am a Managing Director of MindFirst Health and Fitness. We offer a mindfulness based solution to permanent weight loss and a healthy lifestyle. The core of our program are 5 minute daily lessons delivered on our member site by video and audio. Our product offering includes, work out videos, meditations, food logging and a supportive online community.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Levitate Video?

We wanted to bring the content videos to a new level. Levitate helped us with suggested lighting changes, background settings, sound, and overall quality.

What were your goals for this project?

To improve our overall video content.

SOLUTION

How did you select this vendor?

They were recommended by a marketing firm we were using.

Describe the video(s) and the process in detail.

The videos are educational, geared to folks that are looking to get off the weight loss rollercoaster. We shot the videos in a small makeshift studio in our facility. We needed help in improving the overall quality on a tight budget.

What was your vendors' project management or feedback process?

We reached out to Levitate and they responded immediately. We sent them links to our videos. They reviewed them and provided excellent feedback and suggestions on how to significantly improve them with minimal cost.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They greatly improved our video quality. Our company has little experience in the video production. Levitate spoke in terms which were easily understandable and provided excellent and reasonable feedback on how to improve our production quality. We were extremely pleased with the outcome and their approach.

How effective was the workflow between your team and theirs?

Excellent. They responded very quickly to our request and immediately reviewed our videos and provided excellent feedback within a matter of a couple of days.

What did you find most impressive about this company?

The eagerness to really help us make a better product. They truly cared and offered tremendous insights. Very professional, approachable and made a complex process in our minds very simple.

Are there any areas for improvement?

No. We were extremely satisfied.

BACKGROUND

Introduce your business and what you do there.

I’m the director of customer relations for an importer of textiles. We sell in three markets: hospitality, land and sea, and healthcare.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Levitate Video?

We needed to educate the customers in our market, who typically make purchases based on price. We hired Levitate Video to create a series to dive into our product, explain why it’s worth spending more money, and displaying the overall value. 

SOLUTION

What was the scope of their involvement?

Levitate Video helped us create five videos for our series. We handled the scripting and content since the actual topics are complicated and specific to our industry. We gave them our ideas and images to reference for the first draft. Each of the videos is 90-seconds in length and animated. Currently, the videos are housed on one of our largest association’s websites, but we’re planning to start marketing the videos ourselves. 

What is the team composition?

Our team primarily worked with a project manager from Levitate Video. 

How did you come to work with Levitate Video?

We interviewed several companies. Although I’m not sure of our exact decision-making process, it was a combination of the budget, their portfolio, and our comfort level. 

How much have you invested with them?

We spent somewhere around $25,000. 

What is the status of this engagement?

Our engagement ran from November 2018–November 2019. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The internal team was very happy with the final product. They captured what we wanted and all of the edits satisfied our teammates. 

How did Levitate Video perform from a project management standpoint?

They were pretty good at meeting deadlines. Typically, it was our end that stalled the project. When we were falling behind schedule, they were good at communicating with us. 

What did you find most impressive about them?

At the start, we were pretty overwhelmed because we hadn’t done a project like this before. Their ability to get us over any hurdles we had at the beginning was very impressive. 

Are there any areas they could improve?

There’s nothing I can think of for them to improve; they were pretty good to work with. 

Do you have any advice for potential customers?

Although other teams probably could have done just as well, the reason the project went so smoothly was because of Levitate Video’s guidance. It could have been a disaster since we didn’t fully know what we were doing, but it went well because of them. 

BACKGROUND

Please describe your company and your position there.

Director of Marketing for Trade Ideas, a SaaS technology company making market intelligence tools for self directed and professional traders and investors in the North American markets.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Levitate Video?

Levitate has made three product explainer videos for us. One for our A.I. modules and the other for our portfolio management / autotrading module.

What were your goals for this project?

To develop videos that explain a complex concept in a concise and understandable way.

SOLUTION

How did you select this vendor?

I do not recall who recommended, however it was a recommendation.

Describe the video(s) and the process in detail.

All three videos have 90 second and 60 second versions explaining the concepts and functions of the software product modules. Levitate has a good process of script development, design and voice over decision making, story-boarding, production and delivery.

What was your vendors' project management or feedback process?

They use Basecamp to keep tasks and deliverables from the vendor and us on track.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Introducing Trade Ideas video: https://www.youtube.com/watch?v=sf9CGBnhxsI&t=8s Introducing Holly the AI: https://www.youtube.com/watch?v=QIlwva93aEc&feature=youtu.be Introducing Brokerage Plus video: https://youtu.be/czfU9q1x7TA

How effective was the workflow between your team and theirs?

Levitate has a good process that keeps things moving.

What did you find most impressive about this company?

The process and results.

Are there any areas for improvement?

No

BACKGROUND

Please describe your company and your position there.

I am the owner of Evaluation Specialists, a woman-owned evaluation firm. We evaluate world-bettering programs — in the fields of prevention, health promotion, education, and social services — to help them use research and evaluation to do the most for good. Our team’s decades of combined skills and on-the-ground experience offer our clients a range of methods to answer real-world questions. We provide comprehensive evaluation services (as well as targeted consulting) at community, state, and national levels.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Levitate Video?

We hired Levitate to work with us to make a three minute video sharing the impacts and lessons learned of our evaluation of a county-wide initiative to support family caregivers.

What were your goals for this project?

We wanted something that clearly communicated our findings and told the story of the Community Caregiving Initiative and it's almost 30 community-based partners. We had never used a video to convey our findings and thought it would appeal to more audiences and better disseminate the work on the partners.

SOLUTION

How did you select this vendor?

My team searched the web for companies that had created videos to share research and evaluation findings. We didn't find any, but we did find several that created marketing videos. We spoke with a few of them and ended up selecting Levitate because they were willing to walk us through the process, since we'd never done anything like this before. And we liked many of the examples they were able to provide to give us ideas about how we might want our video to look.

Describe the project in detail.

We hired Levitate to work with us to make a three minute video sharing the impacts and lessons learned of our evaluation of a county-wide initiative to support family caregivers.

What was the team composition?

Two members of our team worked with the Levitate developers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We were very pleased with the resulting video, and our clients were too.

How effective was the workflow between your team and theirs?

Workflow was very effective. The only reason the project took so long challenged on our end.

What did you find most impressive about this company?

Their willingness to walk us through the process of developing a video to highlight our work set us apart.

Are there any areas for improvement?

Nope

BACKGROUND

Please describe your company and your position there.

I am the Marketing Coordinator at an technology solutions company located in Pittsburgh, Pennsylvania. We are an end-to-end tech solutions provider, we serve SMBs to Fortune 100s as a single source for design, consultation, support and implementation services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Levitate Video?

We were trying to incorporate new marketing ideas into our business. My boss received a brochure with a video, so we decided it would be a catchy idea to grab someones attention. We put together a video brochure.

What were your goals for this project?

We hoped to introduce prospects to a new technology with the video leading to appointments. Our goal was 10 appointments and increased pipeline.

SOLUTION

How did you select this vendor?

We searched online for companies that could provide the services for this project and they were at the top of the list. They responded right away. I selected this vendor because of their responsiveness and the quality of their products.

Describe the video(s) and the process in detail.

After we selected them, we had an initial call to discuss our business and what the video would be used for. They helped us some up with a strategy. They put together a storyboard for us and once we saw that we could really envision how the video would look. Their role was so important to this project because we did not know where to begin.

What was your vendors' project management or feedback process?

They provided a samples of the animated video. They worked with us to get the look we were trying to achieve and gave us suggestions for what would look good. They were so helpful through the process as this was our first time making a video. They made everything easy.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Unfortunately, this was not a successful campaign for us. We did not get any leads or generator any business from the project.

How effective was the workflow between your team and theirs?

The communication with their entire team was great. They were prompt with their responses and always met all deadlines. They met all of our exceptions, exceeded them!

What did you find most impressive about this company?

I was most impressed by the catalog of videos that they had to offer. They variety available to fit every industry. I was nervous because we are in technology and we would not find a good video fit. They are so strong in putting together all of the ideas into a storyboard that makes sense. For me, their greatest strengthen is putting those storyboards into a video that looks and sounds AMAZING!!

Are there any areas for improvement?

I would not have changed anything. It was a smooth process. They are a great company to work with for all of your video needs!

BACKGROUND

Please describe your company and your position there.

I'm the Director of B2B Marketing at a home improvement lead generation company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Levitate Video?

To produce a product explainer video for our new instant appointments product.

What were your goals for this project?

To have a video that could quickly explain how the new product works and its benefits versus traditional leads products in about 60 seconds. We planned to use the video on social media as well as in email marketing.

SOLUTION

How did you select this vendor?

We interviewed about 4 different vendors and liked the people and pricing at Levitate the best.

Describe the video(s) and the process in detail.

It's an animated video that walks through the issues in working traditional leads products, how the new Instant Appointments product works and solves those issues, and where to go to learn more.

What was your vendors' project management or feedback process?

We had a shared project in Basecamp which was really helpful for keeping everyone on the same page. We had several revisions and they handled them within scope and like champs.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

It's been our primary video for advertising for a year and has driven quite a bit of pipeline for us.

How effective was the workflow between your team and theirs?

Effective. I can't really think of a time when we felt like things were disjointed or there was poor communication.

What did you find most impressive about this company?

The project manager they have run each project is really on top of it.

Are there any areas for improvement?

None I can think of.

BACKGROUND

Please describe your company and your position there.

I am currently the Southeast Territory Manager for an environmentally-friendly chemical products producer; however, at the time of working with Levitate I was our Marketing Manager.

We're a small but quickly growing manufacturer and technical consulting company in the water and wastewater industry. Our main focus is assisting wastewater treatment plants with their nutrient removal process.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Levitate Video?

We had recently rolled out an updated version of our Control System, which automates and optimizes part of the nutrient removal process in wastewater treatment.

We needed a way to concisely and accurately showcase our new product to potential customers. We wanted something to visually explain and simplify a somewhat complicated process.

What were your goals for this project?

Our goal was to have a short, high-level video explaining our new product that we could share with potential customers and add to our website. If customers could visualize how much this product would improve their process and reduce their workload then we would be able to roll more Control Units into the field.

SOLUTION

How did you select this vendor?

I compiled a list of 5-10 video production companies that caught my eye while searching online. I had introductory phone calls with all the companies, narrowed down my list, and received proposals from 3-4.

The final decision to go with Levitate was based off the quality of their work, their ability to understand the technical aspects of our product and industry, and the value of their proposal.

Describe the video(s) and the process in detail.

Once we decided to go with Levitate we had a kick off meeting where we met their team and came up with a rough idea of what we wanted from them.

Shortly after we were added to a project management website which provided a great way to go back and forth with ideas, animations, scripts, voice samples, etc. A month or so later we had a final 90 second video that was exactly what we were looking for.

What was your vendors' project management or feedback process?

Throughout the process we went one step at a time. We agreed on a rough draft script, length, and the visual theme of the animations. They got back to us with a rough draft and we made edits. We went through several drafts and eventually came to final product we were very happy with.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

After we received the final video we added it to our website and started using it in digital marketing and meetings with customers. Since then we have deployed our new product into several new plants.

It's tough to give exact numbers and ROI but I personally believe the video did a lot to help showcase the prodcut's capability to our customers.

How effective was the workflow between your team and theirs?

Using the project management website to communicate was very effective. We could easily see what was complete and what needed to be done, and who needed to do it. Overall, it was a very smooth process.

What did you find most impressive about this company?

I was very impressed with how quick their response time was. We would ask for some changes to the draft video and they would get the new version back to us in record time.

Additionally, I was very impressed with how they understood our technical jargon and gave us back a script that was more concise and easily understood.

Are there any areas for improvement?

Nothing that I can recall.

BACKGROUND

Please describe your company and your position there.

I am the Director of Brand & Marketing Communications for TeamSnap—an app and software that helps teams, clubs, and leagues manage every aspect of their sports season from player registration and communication to scheduling, payment collection and much more. TeamSnap takes the work out of play.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Levitate Video?

For the launch of our payments/invoicing feature, we partnered with Levitate to create a video.

What were your goals for this project?

Our goals were to clearly capture the pain points related to payment collection (for sports fees), highlight the value of TeamSnap's payment/invoicing solution, and drive users to download our app.

SOLUTION

How did you select this vendor?

My colleagues worked with Levitate previously and recommended their services. I was impressed by their portfolio and willingness to go above and beyond to flesh out a storyboard that perfectly captured our core value proposition.

Describe the video(s) and the process in detail.

• Discovery call
• Script/storyboard
• Scope of work and quote
• Kick-off call
• Treatment updates
• Shot list
• Schedule review
• Casting review
• Live video production
• Rough edit
• First full draft
• A few rounds of edits
• Final edit and deliverables

What was your vendors' project management or feedback process?

We kept all communication in Basecamp. They also utilize other tools to easily capture comments for voice over treatments and video cuts at the exact moment of feedback, which makes it super easy.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have tested the video on Facebook and Instagram and have found it to outperform an animated explainer video we developed with a different agency.

How effective was the workflow between your team and theirs?

It was very effective. They are communicative and did an excellent job keeping our team in the loop and responsive to any concerns/edits we had during the post-production process.

What did you find most impressive about this company?

They became an extension of our team and went the extra mile to deliver a quality video.

Are there any areas for improvement?

Not with Levitate. The only improvements would be on the client-side and being faster with feedback to them.