KlientBoost

BACKGROUND

Please describe your company and your position there.

My company offers premium consumer electronic accessories for Apple and Microsoft products. Sr. Marketing Manager Direct.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KlientBoost, and what were your goals?

We hired Klient Boost for CRO testing.

SOLUTION

How did you select this vendor and what were the deciding factors?

I had worked with Klient Boost in the past on other projects and new they had the ability to complete what we were looking for.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of work was to identify roadblocks that our website had that would impact the overall conversion rate. Their goal was to bring new testing ideas to ensure we were changing as much as possible to make that checkout process easier.

How many people from the vendor's team worked with you, and what were their positions?

We had one Account Manager as our main point of contact who would then work with their team internally for additional support.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We had a few tests that drove a measurable amount of increase in CVR but I cannot share specifics.

Describe their project management style, including communication tools and timeliness.

We had weekly or bi-weekly calls to review performance and review new tests for the coming months. All timelines were dependent on testing results.

What did you find most impressive or unique about this company?

They were flexible in shifting priorities and they have a great amount of experience and technical ability.

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Please describe your company and your position there.

CMO of sales enablement company for leading Shopify brands.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KlientBoost?

Paid Search, Paid Social, Ad Creative

SOLUTION

How did you select KlientBoost?

I evaluated them against a list of agencies that I knew and had been referred to by others.

Describe the scope of their work in detail.

We needed a team to help manage and expand our marketing efforts through paid search and social channels

What was the team composition?

3 account resources: paid search, paid social & a CRO expert.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

First, excellent drive to stand up the project and lead to results quickly. We have seen an excellent boost in leads and MQLs.

How effective was the workflow between your team and theirs?

Excellent communication & work.

What did you find most impressive about this company?

They are as driven as you and own their area of expertise.

Is there any area for improvement or anything that could have been done differently?

No, excellent work

BACKGROUND

Please describe your company and your position there.

CEO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KlientBoost?

Social Media Marketing

SOLUTION

How did you select this vendor and what were the deciding factors?

Researched a ton of marketing companies, this was an easy pick

Describe the project in detail and walk through the stages of the project.

They handle about 6 platforms for us for marketing with the creative studio that they made actual creative media for us.

How many resources from the vendor's team worked with you, and what were their positions?

About 6-7 people I believe

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

ROAS has increased SIGNIFICANTLY

How effective was the workflow between your team and theirs?

Amazing, they communicate through Asana and its fully transparent

What did you find most impressive or unique about this company?

Their creativity is impressive. 

Are there any areas for improvement or something they could have done differently?

Nope

BACKGROUND

Please describe your company and your position there.

I'm the Marketing Analyst here at Liveview Technologies. We provide remote mobile security hardware and software.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KlientBoost, and what were your goals?

To manage our PPC Campaigns and help grow lead gen.

SOLUTION

How did you select this vendor and what were the deciding factors?

This was decided before my time.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Generate leads at a good CPL at a fast pace of growth and optimization.

How many people from the vendor's team worked with you, and what were their positions?

2 Account Managers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The accomplished everything we set out to do, exceeding expectations. So much that that we've decide to triple our spend with them.

Describe their project management style, including communication tools and timeliness.

They have always been available on any communication platform that we used.

What did you find most impressive or unique about this company?

We are impressed with their flexibility and deep understanding of our vision and goals.

Are there any areas for improvement or something they could have done differently?

Failed more. They succeeded in most all the campaigns we ran. So initially it felt like we were playing it to safe. We realized that they are that good and calculated in what they do.

BACKGROUND

Please describe your company and your position there.

ClipHire is a video-based employment platform. I am the Head of Growth

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KlientBoost?

We needed paid ads

SOLUTION

How did you select this vendor?

Through extensive research

Describe the scope of their work in detail.

We went to them with the issues that we had. We are a start up with no marketing. We needed paid ads to run through a certain demographic. Everything was straight forward. We provided the necessary assets, they created and tested the paid ads and ran them once we gave our approval.

What was the team composition?

I worked primarily with the Account Executive that was assigned to us.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We saw a 50% increase in users MoM

How effective was the workflow between your team and theirs?

Everything is extremely smooth and we have great communication.

What did you find most impressive about this company?

the instant impact of user growth

Is there any area for improvement or anything that could have been done differently?

We had issues with our tracking at first. I think they could improve on finding out what platform their customers website is built on during onboarding, but that was figured out early on.

BACKGROUND

Please describe your company and your position there.

We sell fashion jewelry and I am the founder & CEO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KlientBoost?

We hired KlientBoost to managed our Facebook advertising and Google Adwords PPC.

SOLUTION

How did you select this vendor?

I found them through search.

Describe the scope of their work in detail.

On a monthly basis they managed our google campaigns and email campaigns. They are constantly improving and scaling while providing a steady ROAS.

What was the team composition?

I currently work with a team of 4 people. Each have their own roles and specialities to bring value to our company.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

KlientBoost has been great at listening to our needs and making sure they meet our target ROAS.

How effective was the workflow between your team and theirs?

The workflow is very effective and KlientBoost is responsive. On a weekly basis I meet with the team to chat about upcoming details and we look over what is currently working.

What did you find most impressive about this company?

They are very well rounded and organized. KlientBoost has a recipe for success and is able to provide our company enough attention and efficiency with their work.

Is there any area for improvement or anything that could have been done differently?

N/A

BACKGROUND

Please describe your company and your position there.

I run Growth Ops at L3 Funding

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KlientBoost?

We hired KlientBoost to help us optimize our website and landing pages for traffic.

SOLUTION

How did you select this vendor and what were the deciding factors?

They had the best website, a great portfolio of projects with demonstrable ROI improvements and a great overall process for getting started, with an easy month to month payment plan.

Describe the project in detail and walk through the stages of the project.

We started off by showing them our website and landing pages and describing the problems we're having with converting visitors into leads. They went to the drawing board and redesigned all the pages on our site to include the landing page form instead of having people click to go to a separate page. This drastically improved our results.

How many resources from the vendor's team worked with you, and what were their positions?

2 people. The Project Manager and the CRO Designer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our development team implemented the designs and the marketing team observed at 50% increase in the number of leads after implementing the changes. It was a huge benefit to our organization.

How effective was the workflow between your team and theirs?

KlientBoost felt like an extension of our team. We met once a week and discussed the problems and potential solutions. They would come back the following week with design mockups for us to review and then final revisions. Super smooth.

What did you find most impressive or unique about this company?

Their work, communication, and cost-effectiveness without sacrificing the quality have been impressive. They also do month to month which was easy for us to get through accounting.

Are there any areas for improvement or something they could have done differently?

They are absolutely fantastic and we hired them for content services after seeing how well they did for our digital marketing.

BACKGROUND

Please describe your company and your position there.

I'm the co-founder of a virtual abortion clinic providing care in multiple U.S. states

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KlientBoost, and what were your goals?

KlientBoost manages all of our paid search and conversion rate optimization efforts. Our goal is to help patients discover us in cost effective ways.

SOLUTION

How did you select this KlientBoost and what were the deciding factors?

We looked into various agencies — I was impressed with their acquisition tactics for new clients strong re-marketing, onsite personalization— lots of cool stuff that proved they were experts

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

We set goals, and then KlientBoost came up with lots of great tactics for reaching those. We're primarily on Google Ads as we're optimizing our paid search account.

How many resources from the KlientBoost team worked with you, and what were their positions?

I have a three person team: an account executive, a campaign manager, and someone managing our conversion rate optimization.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Increased new patients y 20% QoQ, increased impressions by 40% QoQ

How effective was the workflow between your team and theirs?

Pretty effective — communication could be better, but we've just implemented weekly checkins to make sure of that

What did you find most impressive or unique about this company?

They're incredibly open to feedback and adaptable to our processes.

Are there any areas for improvement or something they could have done differently?

Communication, as previously discussed

BACKGROUND

Please describe your company and your position there.

I am the Demand Generation Manager at Rimsys, a regulatory information management software company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KlientBoost?

We were looking to grow our demo requests and content downloads and hired KlientBoost to manage our paid advertising programs.

SOLUTION

How did you select this vendor?

They have experience working with other growing SaaS companies.

Describe the scope of their work in detail.

KlientBoost sets the bidding strategy and manages our LinkedIn and Google AdWords campaigns.

What was the team composition?

I work closely with the KlientBoost team, watching performance metrics, collaborating with them on ad copy and campaign optimizations and reporting on pipeline progression from our paid advertising efforts.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We had 75 paid advertising leads generated from LinkedIn and Google AdWords in August, a company record!

How effective was the workflow between your team and theirs?

We have bi-weekly meetings between KlientBoost, myself and my boss, and I also collaborate closely with them through Asana. They add all of their tasks there, including due dates and milestones, so that we can effectively track progress. It's very helpful to have full transparency of what KlientBoost is working on for us, and it helps me stay focused on our paid advertising performance as well.

What did you find most impressive about this company?

KlientBoost has a lot of experience working with similar companies and has a proven track record of helping organizations accelerate lead generation.

Is there any area for improvement or anything that could have been done differently?

I think they could be a little more proactive with catching and finding solutions for performance dips sometimes.

BACKGROUND

Please describe your company and your position there.

I'm Director of Growth for a fast-growing MedTech company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KlientBoost, and what were your goals?

Our ROAS on our legacy campaigns had been dropping and due to lack of team resources, we needed a partner who could revitalize this function for us.

SOLUTION

How did you select this vendor and what were the deciding factors?

I read a lot of online reviews and watched a few case studies. I was sent some case studies as well from companies similar to ours.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

We worked together with our account management team to audit our social and google ad accounts and come up with a plan to optimize for a higher return.

How many resources from the vendor's team worked with you, and what were their positions?

We work with a team of 3 at Klientboost and meet weekly.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We've been able to improve our ROAS on social and google significantly and have started to scale our spend thanks to the higher returns.

How effective was the workflow between your team and theirs?

Very effective.

What did you find most impressive or unique about this company?

Communication. It's typically very hard to get in touch with an agency - but they feel like they're part of our team. Communicating with us daily on Slack and other channels.

Are there any areas for improvement or something they could have done differently?

No.