KeyToTech

BACKGROUND

Please describe your company and position.

I am the Head of Programs Department of UA Mental Help

Describe what your company does in a single sentence.

UA Mental Help (UAMH) is a Ukrainian non-governmental organisation providing accessible, high-quality mental health and psychosocial support (MHPSS) to people affected by the war. UAMH delivers individual psychological consultations, psychoeducation, and community-based activities, working with qualified specialists and trusted partners across Ukraine. The organisation combines direct service delivery with digital tools, including an online platform and mobile application, to ensure timely support, continuity of care, and a user-centred approach, even in challenging conditions such as displacement, insecurity, and disruptions to infrastructure.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KeyToTech to accomplish?

• Development of the "Я Тут" psychological self-help application.

SOLUTION

How did you find KeyToTech?

Online Search

Why did you select KeyToTech over others?

• Close to my geographic location
• Pricing fit our budget
• Company values aligned

How many teammates from KeyToTech were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1) Target audience research and requirements
Target audience research, requirements gathering, and preparation of technical specifications.

2) UI/UX design and prototyping
Development of the user interface design, prototyping, and UX testing. Creation of a comprehensive Figma design covering all sections and functionality of the application, including: interactive learning modules on anxiety, depression, and relationships; a section with quick self-help techniques; exercises; a support chat; AI features; questionnaires; alerts and notifications; a personal account; and progress tracking.

3) Core functionality development, database, and API integration
Development of core functionality, database, and API integrations, including:

A wellbeing questionnaire to recommend relevant modules based on the user’s self-assessment;
A feedback system after completing exercises and modules to inform continuous improvement;
Downloadable materials for offline use (e.g., reading and guided techniques);
Push notifications and reminders;
Animated guidance for 4–5 self-help techniques tailored to different modules (reference example: TikTok link provided);
Ability to complete standalone exercises outside the structured modules;
Saving techniques to the personal account and “Favorites”;
Animated explanations of psychological mechanisms (infographics, micro-animations);
Usage metrics (e.g., how many users completed an exercise; how many times a user completed an exercise);
Diary functionality (text and/or voice entries);
Progress tracking across exercises and trackers;
Configuration of the AI assistant as a CBT/ACT/Mindfulness guide and integration into daily check-ins, reflection diary, and module exercises (prompting questions, supporting responses and cognitive restructuring, acting as a first-line support tool, and referring users to a live consultant when needed).
4) Testing and quality assurance
Functional and load testing, followed by bug fixing and performance improvements.

5) Release
Publishing the application in the App Store and Google Play.

6) Staff training
Training staff on how to use the platform and related workflows.

7) Maintenance and user support
User support, ongoing updates, and continuous bug fixing.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

product development milestones were achieved. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was effective and well-structured. The team maintained regular communication, provided timely updates, and ensured continuous coordination across key workstreams (service delivery, monitoring, and digital development). Deliverables were implemented according to the agreed plan, and when delays occurred due to external factors (such as power outages and security conditions), the team adapted workflows quickly to maintain continuity. They were responsive to our needs, flexible in adjusting timelines and priorities, and proactive in proposing solutions to emerging challenges, ensuring stable implementation and consistent reporting throughout the project period.

What was your primary form of communication with KeyToTech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What we found most impressive about Keytotech was their strong combination of technical expertise and genuine mission-driven engagement. They were not only able to deliver a complex digital product in a structured and reliable way, but also they demonstrated a clear understanding of the sensitive context of mental health and humanitarian work in Ukraine. Their team was highly responsive, flexible in adapting to evolving needs, and proactive in proposing practical solutions — especially around user experience, stability, and scalability. The ability to translate our ideas into a functional, user-friendly application while maintaining consistent communication and accountability made their contribution both unique and highly valuable.

Are there any areas for improvement or something KeyToTech could have done differently?

Clearer timeline and milestone visibility: While delivery was effective, having a more detailed milestone tracker (with clear ownership, deadlines, and dependencies) would have improved transparency and reduced the risk of delays in coordination.

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of Bondee Tech

Describe what your company does in a single sentence.

Bondee Tech is an innovative and client centric technology house producing useful, cool and innovative applications, , to serve humanity and render daily lives easier and more enjoyable.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KeyToTech to accomplish?

• Develop and launch the "Swopp" App MVP and V1 - Using Flutter/PostgreSQL/Kotlin/Springboot/Digital Ocean

SOLUTION

How did you find KeyToTech?

upwork

Why did you select KeyToTech over others?

• High ratings
• Pricing fit our budget
• Good Communication with Founder

How many teammates from KeyToTech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Baddel development roadmap projection
This document outlines the strategic plan for the development stages, beginning with a Proof of Concept (PoC), followed by a Minimum Viable Product (MVP), and culminating in the launch of our first full-featured version.

Proof of Concept (PoC):
Objective:

To validate the feasibility of Baddel by developing a simplified version of the app that illustrates the core functionality of item swapping among a limited group of users. 

Mobile app Key Features:
            a. User Authorization: Allow users to sign-up/sign-in using email authentication.

            b. Item Listing: Enable users to list items they wish to swap, providing item descriptions and images.

            c. Basic Search Functionality: Users can perform rudimentary searches for listed items.

            d. Checkout: Initiate a basic checkout process to get the product.

Portal Key Features:
a. Products validation: Review and Approve Products.

B. Valuate Products - Web Scraping - Image Recognition

PoC Development Plan:
a. Timeline: 2-3 weeks

b. Select a small test group (around 10-20 users)

c. Utilize a simplified UI/UX design

d. Introduce analytics, metrics and KPI

e. Gather feedback regarding app usability and concept validation

Success Criteria:
a. Positive affirmation of the app concept from the test group.

b. Successful listings, searches, and basic checkout executed within the app.

c. Feedback compilation and review to inform the development of the MVP.

Minimum Viable Product (MVP):
Objective:

To build a more functional version of Baddel that incorporates key learning from the PoC stage, ensuring market viability while providing essential features that facilitate user-friendly item exchanges.

Mobile Key Features (in addition to PoC features):
a. Enhanced Search Functionality: Including filters for categories, distance, item condition, etc.

b. User Profiles: Detailed information, including ratings and reviews.

c. Swap Agreement: Digital agreement form to ensure users consent to terms of the swap.

            This has to be in POC legally

d. Notifications: Alerts for messages, item swap requests, and updates.

e. Image upload enhancement: Including image editing and multiple uploads.

f. Return item

            A basic one has to exist in POC I think - otherwise we can be in a deadlock / unsatisfied User

g. Profiles

h. TBD

Portal Key Features (in addition to PoC features):
a. Products validation: Review and Approve Products.

b. TBD

MVP Development Plan:
a. Timeline: depends on the POC results

b. Beta Users: Expand user testing to a larger group (around 20-50 users).

c. UI/UX Enhancement: Based on feedback from the PoC stage.

d. Perform rigorous bug testing and QA.

e. Marketing: Consider early-stage marketing and create buzz around the upcoming full version.

Success Criteria:
a. Active engagement and retention statistics from beta users.

b. Feedback collection on additional features and overall app performance.

c. Analyzing user interaction patterns with different features.

d. Minimal critical bugs, ensuring a smooth user experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

App Ios and Android are on App Stores by invitation

Testers allowed access and are able to use the App - bugs and mistakes in business logic and development are less with time bust still there
We should do App Stores review next few weeks, so hopefully it would pass..

Describe their project management. Did they deliver items on time? How did they respond to your needs?

KeyToTech Team were present and delivered a bit later than time envisaged, but many tweaks were requested, and some of the features like API Integration with shipping companies, took more time than originally anticipated
The KeyToTech team is knowledgeable, courteous, and respectful at all times.

What was your primary form of communication with KeyToTech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The flexibility and enhancing the deliverables with deep dives in business logic and value porposition. They did not throw technical jargons around, and always tried to deliver the messsages in an easily digestable non technical formats

Are there any areas for improvement or something KeyToTech could have done differently?

Include more people in the Dev team - especially senior ones
work on educating the client on the platforms used, the repositories, source code, PM Software..

Give more accurate times for the time and team requirements for such a project

BACKGROUND

Please describe your company and your position there.

I'm the PO of this project. We are developing an application that allows you to receive and send parcels around the world, track these parcels and find the nearest points with our services

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KeyToTech, and what were your goals?

We needed to develop applications on several platforms, simple, which work well and do not create difficulties for our customers. Also integration with our internal backend and api.

SOLUTION

How did you select this vendor and what were the deciding factors?

Good, reasonable price. Quick selection of staff for the project. Positive thoughts and attitude, involvement in the project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Mobile application development on iOS, Android, Huawei platforms Development of key features. Integration of all existing and new endpoints of our API. Collection of information and statistics to improve operational processes and the application itself. Collection of feedback from users and ratings of our services.

How many resources from the vendor's team worked with you, and what were their positions?

• 2 android
• 2 ios developer
• project manager
• QA

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Over the past year and a half, we have managed to attract 800+ thousand users, reach the top 10 in the category of business in the markets, and improve many internal processes.

Describe their project management style, including communication tools and timeliness.

We are already communicating with their project manager like old friends, without exaggeration. We need approval at higher levels - we use correspondence, we need to resolve an urgent issue - a phone call and we are always in touch. We hold daily standups to stay on the same wave.

What did you find most impressive or unique about this company?

They always have their own opinion on the implementation and development options in making the right decision. They are also worried about the project and we are all happy with our results.

Are there any areas for improvement or something they could have done differently?

Everything is perfect

BACKGROUND

Introduce your business and what you do there.

I run an app company catered to learners with special needs.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with KeyToTech?

They’ve been great in terms of the development of the iOS side of the app. They’ve done all the development work so far for the past 3-4 months.

SOLUTION

What was the scope of their involvement?

They looked at all the requirements, did a thorough review, and came back with next steps including how to access it, what measures were in place, and so on. From there, we put a proposal together and agreed on milestones and deadlines. The work is completed (I tested and checked it) and they released it to me through TestFlight.

What is the team composition?

I’m working with three developers. I’ve been meeting with one who’s the lead.

How did you come to work with KeyToTech?

I found them on UpWork. They had excellent reviews and a very good portfolio. They were responsive to queries as well.

How much have you invested with them?

We’ve spent £1,000 ($1,250 USD) so far.

What is the status of this engagement?

We began working with them in April 2020. The app is in the beta test phase right now.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Aesthetically, the app is up to my expectations. There’s still more work to do on the app overall, but KeyToTech has been very transparent throughout the whole process. We’re on the same page. Everything thus far has been to scope, and when I ask them for things they come back with a plan to accomplish it. And if they can’t do something then they’ll tell me and then create a workaround. The workaround is sometimes better than my original idea.

How did KeyToTech perform from a project management standpoint?

It’s very strong. We communicate every day. They’re professional and deadline-driven, which includes telling me along the way if things need to be extended.

What did you find most impressive about them?

Their attention to detail and ability to go above and beyond the tasks set stand out. There were instances between milestones with a large amount of work and they never said no. They haven’t said no at all throughout this relatively complex project.

Are there any areas they could improve?

In certain ways, they could have dug a bit deeper into some of the issues. We got to the destination in the end but sometimes a bit more due diligence would have been good. I’m satisfied with what they’ve done overall though.

Do you have any advice for potential customers?

Be very detailed and know exactly what you want from the start. That’s the most important ingredient going into a relationship with any developer. For those who have a steep learning curve, it’s important that documentation is reviewed thoroughly.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of an IT company. We create a platform that lets users share location-based data in a social way.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with KeyToTech?

We initially needed a developer for our iOS app, which is part of a whole array of products that we’re using for our platform.

SOLUTION

What was the scope of their involvement?

KeyToTech started by developing our iOS app. We have a process in which we integrate a developer into our company. We have all sorts of kickstart meetings that we talk about the process and how we do development in the company. Then we just started working. 

We were satisfied with the app development and decided to enlarge KeyToTech’s scope. We then hired an Android developer and a backend developer from them.

What is the team composition?

There’s currently one iOS developer, one Android developer, and one backend developer. We’re thinking about hiring more in the future.

How did you come to work with KeyToTech?

I found KeyToTech on Upwork a year ago. The CEO contacted me and I saved his contact details because we liked how his company felt to us. We didn’t hire them then but we were still in touch via Skype. We eventually decided to hire one of their iOS developers.

How much have you invested with them?

We’ve spent $25,000.

What is the status of this engagement?

We started working together in April 2019. and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Everything has gone well with KeyToTech; in fact, we’re thinking about hiring more personnel from them.  

We had a lot of features that we entered into our iOS and Android app and that KeyToTech implemented successfully. They partially did some pieces of work and fully completed others. 

We’re satisfied with their performance. They’re pretty clear, and we can see their dedication. They try to get to the bottom of each task to understand exactly what we want from them and how to perform it in the best way possible.

How did KeyToTech perform from a project management standpoint?

Our team handles project management. I speak with KeyToTech’s developers on a daily basis. We talk about the tasks and how we should move forward with the tasks. I speak with the CEO depending on the need. It could go a month without me talking with him, but it could also be a period of time I speak with him weekly.

What did you find most impressive about them?

KeyToTech’s resources are dedicated—they care about the project and put their heart into it. They work very hard and are professional.

Are there any areas they could improve?

When I’m looking to hire more of KeyToTech’s staff, I often have to ask about the status of available developers in the company. If they could be more transparent about those processes, it’d be easier for me to make those decisions.

Do you have any advice for potential customers?

Be sure the communication between you and the hired developers is smooth and that everyone is understanding each other. Aside from that, go for it—we’re having a great experience with KeyToTech.

BACKGROUND

Please describe your company and your position there.

I'm a co-founder of the Korean learning platform. We are a team of translators and language specialist helping to make the process of learning a new language easier.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KeyToTech?

We wanted to create an MVP app of Korean phrasebook from scratch, including front end, back end, and mobile development.

What were your goals for this project?

The goal was to create easy to use native IOS and Android mobile apps with the ability to choose the categorized set of phrases, search through the app in multiple languages, add favorite phrases, and make study notes.

SOLUTION

How did you select this vendor?

They were recommended to us by a startup who worked with them before.

Describe the project in detail.

Korean Phrasebook is an easy to use mobile application for anyone who is interested in studying Korean language. An application includes a list of essential words and phrases, dictionary and dialogs. You can save favorite phrases, add notes and search by words inside the app.

What was the team composition?

We were assigned with Project Manager, Designer, Native Android, and IOS developers and QA engineer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Both apps work great. The number of our users is rapidly growing and we've received pretty good reviews. Right now we are in the process of creating new content for the phrasebook and figuring out what functionality we need next. I hope we would be able to continue further development work with KeyToTech team.

How effective was the workflow between your team and theirs?

The project went smoothly from start to finish. They kept us updated throughout the process. We used Skype and email to communicate. They're very prompt and have never missed a deadline.

What did you find most impressive about this company?

Working with them was a pleasure. High-quality developers and great communication! As an early stage startup, we had a lot of pitfalls but KeyToTech team helped us all the way through, making very useful suggestions on how to improve our applications. I am highly satisfied with their services and recommend them to everyone who is looking for excellent software specialists and long-term partners.

Are there any areas for improvement?

There are none I can think of.

BACKGROUND

Introduce your business and what you do there.

I'm the co-founder and CEO of Cranberry Apps, an App studio that crafts apps for the App Store and Google Play.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KeyToTech to accomplish for Cranberry Apps?

We hired KeyToTech to build the Android version of one of our apps.

SOLUTION

Can you describe the scope of their involvement in this project?

KeyToTech has been responsible for the entire development of the app, including uploading, maintaining, and fixing it. The team has worked on almost all the parts of the app, including the architecture, main features, and structure. KeyToTech has built the app from the ground up.

What is the team composition?

We work with 2–5 teammates from KeyToTech.

How did you come to work with KeyToTech?

We found KeyToTech on Upwork and chose them over other options because of their high ratings and good references.

What is the status of this engagement?

We started working with KeyToTech in April 2025, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

KeyToTech has successfully launched the app on the Google Play Store. Since its launch, the app has had over 1.5 million downloads and a retention rate. The app also has a low crash rate of less than 0.5%.

How did KeyToTech perform from a project management standpoint?

KeyToTech always delivers on time and is very responsive and independent. The team handles shipping and maintenance by themselves. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

KeyToTech is fast, reliable, and responsive. The team asks few questions but delivers results.

Are there any areas they could improve?

Nothing comes to mind rn.

BACKGROUND

Please describe your company and position.

I am the CEO of Financial Services company

Describe what your company does in a single sentence.

Banking / financial services, payments and card issuance, with accompanying app.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KeyToTech to accomplish?

• Build MVP to help get to market and raise capital

SOLUTION

How did you find KeyToTech?

Online Search

Why did you select KeyToTech over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from KeyToTech were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We started with an open brief, and over time that expanded. Safe to say, 'build an MVP app for a consumer-facing brand' was a huge task. This included back end as well, connecting to various high-security services. Bogdan and his team nailed it.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Raising capital and getting the product into market, onboarding thousands of customers, fast.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

On time, on budget, easy to deal with, and clear comms.

What was your primary form of communication with KeyToTech?

Virtual Meeting

What did you find most impressive or unique about this company?

They were not afraid to tackle a big task and get on with the work.

Are there any areas for improvement or something KeyToTech could have done differently?

No improvements to suggest. It was a big, challenging project, done on budget and on time.

BACKGROUND

Please describe your company and position.

I am the CEO of the company

Describe what your company does in a single sentence.

Provide digital solutions for adventure tour operators

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KeyToTech to accomplish?

• Create a mobile companion app

SOLUTION

How did you find KeyToTech?

Online Search

Why did you select KeyToTech over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from KeyToTech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

we required a complete rebuild of an existing app based on a new design. The app functionality included API integration to our CMS, coding in Flutter of the UI and backend, integration of Google maps and location services, implementation of group location sharing.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Correct functioning of the app on both Android and iOS for the required functionality. Noticeable improvements to performance and dependability over time. Quick resolution of issues.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Made every effort to deliver what was required on time. Prioritized work so that key functionality would be done in time for testing/release. Flexible in adapting to new requirements.

What was your primary form of communication with KeyToTech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their great attitude and collaborative approach are impressive; they're proactive in suggesting alternative solutions.

Are there any areas for improvement or something KeyToTech could have done differently?

Greater visibility into status of tasks in progress would be helpful.

BACKGROUND

Please describe your company and position.

I am the Founder of ChefTreff

Describe what your company does in a single sentence.

Employer Branding & Recruiting

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KeyToTech to accomplish?

• App for matchmaking

SOLUTION

How did you find KeyToTech?

Online Search

Why did you select KeyToTech over others?

• Pricing fit our budget
• Good value for cost

How many teammates from KeyToTech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed a custom matchmaking app for our conference.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Chats and matches

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Great communication

What was your primary form of communication with KeyToTech?

Virtual Meeting

What did you find most impressive or unique about this company?

We were impressed with their quickness and outcome-oriented approach.

Are there any areas for improvement or something KeyToTech could have done differently?

no