# IT Risk Managers IT Risk Managers Reviews (3), Pricing, Services & Verified Ratings - 5.0 out of 5 average review rating - 0 connections joined IT Risk Managers's Network [Visit Website](http://www.itriskmgrs.com) [Get a Custom Proposal](https://clutch.co/profile/it-risk-managers) **Pro-Active IT Solutions to Protect your Business** IT Risk Managers LLC provides proactive IT support and IT Managed Services to insure systems are available and ready to meet the needs of today's businesses 24/7 Our services are an extension of your business and they include: - 24/7 Network Operations Center that keep your servers secure and up to date - 24 Hour Help Desk Team that provides support and remediation of computer issues - CIO Services and project managers that help align IT with the business - Data replication to the cloud and data recovery in the event of a disaster - Security solutions that keep your systems spam, virus free and secure from outside intruders IT Risk Managers LLC provides project and support services to help **IT Directors** meet the needs of the business Through a combination of on-site and remote network services we insure projects are delivered on time using best practices IT & Networking Services, Engineering & Project support: Routing, Switching, Security, Cisco Nexus line, Barracuda, Virtualization, Hyper-Convergence, VMware, Site Recovery, OPS Manager, Horizon, SANs, NAS, Backup, DR, EMC Partner, Windows, Exchange, AD, Office 365, Wide Area Networking, Failover & Redundancy Solutions, Wireless Networking Solutions We provide physical network infrastructure services: Infrastructure Services & Cabling Solutions, Category 6 Network Cabling, Fiber Optic, Data Centers Wireless Communications, Data Networks, Programmable Logical Controller Networks, Scanners, RFID networks, Access Control Systems, Doors, gates, fobs, swipes, readers, Telephone Entry, Emergency Phones, Emergency Notification Systems, Video Surveillance Solutions,Security Systems, Access Control Email info@itriskmgrs.com or call 630.918.7370 for more information. ## Company Information - Minimum project size: $5,000+ - Hourly rate: $100 - $149 - Number of employees: 10 - 49 - 1 Locations: - Oakbrook Terrace, IL (Headquarters) - Founded in 2007 ## Services, Focus Areas, Industries, and Clients ### Service Lines - 40% IT Managed Services - 25% IT Strategy Consulting - 15% Cloud Consulting & SI - 10% Cybersecurity - 10% IT Staff Augmentation ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.8 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: IT Risk Managers offers reasonable pricing, with clients reporting costs ranging from $20,000 to $100,000 annually. Reviews highlight their good value for cost, excellent project management, and responsiveness, making them a reliable choice for IT support across various industries. **Most Common Project Size**: $50,000 to $199,999 based on 3 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - IT Managed Services: $50,000 to $199,999 based on 2 reviews - IT Strategy Consulting: $50,000 to $199,999 based on 1 review - Other IT Consulting and SI: $200,000 to $999,999 based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### IT Risk Managers Review Insights Overall Review Rating: 5.0 - Quality: 5.0 - Schedule: 4.8 - Cost: 4.8 - Willing to Refer: 5.0 ### Top Mentions - Knowledgeable (3 mentions) - Great project management (1 mentions) - Team players (1 mentions) - Timely (1 mentions) - Unique expertise (1 mentions) ### Review Highlights **Strong Team Dynamics** Clients value the reliable team dynamics, often highlighting specific points of contact who are knowledgeable and easy to work with, fostering long-term relationships. **Work Ethic and Dedication** The team at IT Risk Managers is commended for their strong work ethic and dedication, often working long hours to ensure project success and client satisfaction. **Rapid Response to Emergencies** Clients noted IT Risk Managers' ability to respond quickly to urgent issues, such as server crashes, ensuring minimal disruption to business operations and swift problem resolution. **Significant System Uptime Improvement** One client reported a 30% increase in system uptime, leading to enhanced productivity and reduced downtime costs, demonstrating IT Risk Managers' effectiveness in improving IT infrastructure reliability. **Effective Communication Channels** Clients appreciate the use of various communication channels, including email, messaging apps, Skype, and phone, ensuring effective and timely communication. **Reasonable Pricing** Clients find IT Risk Managers' pricing to be reasonable and a good value for the cost, aligning well with their budgets. **Proactive Problem Solving** IT Risk Managers are recognized for their proactive approach to problem-solving, often thinking outside the box to find effective solutions for complex issues. **Long-Term Client Relationships** IT Risk Managers have successfully built long-term relationships with clients, some spanning over a decade, signifying trust and consistent service quality. **Need for Layman-Friendly Communication** One area for improvement is the need for IT Risk Managers to simplify technical jargon for clients who are less technologically inclined, ensuring better understanding and communication. ### IT Risk Managers Reviews #### IT Services for Car Suspension Systems Company **The Project** - Services: IT Managed Services, IT Strategy Consulting - Project size: $50,000 to $199,999 - Project length: Feb. 2021 - Ongoing **Project Summary**: A car suspension systems company has hired IT Risk Managers for IT services. They've assessed the existing IT infrastructure to identify vulnerabilities and shared recommendations to improve overall efficiency. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Öhlins Racing AB - Industry: Automotive - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — Jun 29, 2023 **Feedback Summary**: Thanks to IT Risk Managers' efforts, the client's system uptime has increased by 30%, improving productivity and lowering downtime costs. The team's project management has been excellent, and they deliver tasks on time. Their industry knowledge and service customization have also been impressive. ""Our experience with IT Risk Managers is overwhelmingly positive."" **BACKGROUND** Please describe your company and position.I am the CEO of Öhlins Racing ABDescribe what your company does in a single sentence.We provide automotive, motorcycle and motorsport industry with advanced suspension systems, both conventional and electronically controlled **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire IT Risk Managers to accomplish?We hired IT Risk Managers with the goal of enhancing our IT support and ensuring our systems are always available and ready to meet the needs of our automotive, motorcycle, and motorsport industryTo improve our IT support and make sure our systems are constantly accessible and prepared to fulfill the demandsOur objective was to proactively manage IT risks and improve the overall efficiency and reliability of our IT infrastructure **SOLUTION** How did you find IT Risk Managers?Online SearchWhy did you select IT Risk Managers over others?Pricing fit our budgetGreat culture fitGood value for costHow many teammates from IT Risk Managers were assigned to this project?45Describe the scope of work in detail. Please include a summary of key deliverables.The scope of work with IT Risk Managers encompassed a comprehensive assessment of our existing IT infrastructure, identifying vulnerabilities and areas for improvement **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The measurable outcomes from our collaboration with IT Risk Managers were significant. Our system uptime increased by 30%, resulting in enhanced productivity and reduced downtime costsDescribe their project management. Did they deliver items on time? How did they respond to your needs?IT Risk Managers exhibited excellent project management throughout the engagement. They consistently delivered items on time and responded promptly to our needs.What was your primary form of communication with IT Risk Managers?Email or Messaging AppWhat did you find most impressive or unique about this company?What we found most impressive about IT Risk Managers was their in-depth knowledge of our industry and their ability to tailor their services to our specific needsAre there any areas for improvement or something IT Risk Managers could have done differently?No, our experience with IT Risk Managers is overwhelmingly positive. --- #### IT Managed Service **The Project** - Services: IT Managed Services - Project size: $50,000 to $199,999 - Project length: Jan. 2011 - Apr. 2021 **Project Summary**: IT Risk Managers provides ongoing IT services to a printing firm. These services include, server maintenance and repair, installing virus scanning software to company PC’s, and housing backup servers. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Treasurer, Printing Firm - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Nov 14, 2017 **Feedback Summary**: They’ve been a valued partner for many years. Their rapid respond and extensive knowledge ensure operations can continue despite a sudden server crash emergency. IT Risk Managers’ work ethic and communication methods continue to help the client through significant company transitions. ""I'm impressed with their level of expertise in all current technology as well as communications." " **BACKGROUND** Introduce your business and what you do there. I’m the treasurer and IT director of a printing firm. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with IT Risk Managers? We had proximity issues with our previous IT provider. They were located an hour anyway so whenever there was a problem, that added to the response time. We needed a reliable and local IT provider so they could respond to issues as quickly as possible. **SOLUTION** What was the scope of their involvement? Their main job is to make sure our 3–4 servers never go down. If the servers do go down, they are responsible for resolving the issue. Rapidity is key because none of our employees can work on their computers with the servers down. Risk Managers is also responsible for providing virus scan software for our PC’s and housing backup servers at several locations. They send a monthly notice detailing what has transpired within that timeframe. What is the team dynamic? I work primarily with 1 point of contact. How did you come to work with IT Risk Managers? I interviewed a couple of different firms but decided to go with them because they were confident, methodical, and their response time was great. The cost was reasonable too. How much have you invested with them? We spend about $20,000 per year. What is the status of this engagement? We started working together in January 2011, and the engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? A few weeks ago, one of our switches blew taking down all the servers. It was Monday at noon and nobody knew what happened because the lights were still on. I called Risk Managers and they were on site in 20 minutes. They were able to quickly apply a workaround until the new switch arrived the next day. We were completely operational within 24 hours. The response was unbelievable and the whole team is extremely knowledgeable. How did IT Risk Managers perform from a project management standpoint? They never delay projects or appointments and we’ve built a great relationship over the years. Usually, if I reach out to them it’s urgent and they always respond quickly. If our main point of command is unavailable they have a reliable chain of command. What did you find most impressive about them? I'm impressed with their level of expertise in all current technology as well as communications. If I need new cabling they're able to change the entire infrastructure of the cables and wiring. When we transferred to a new system, they were here every single day for 10-12 hours making sure everything worked properly. They're multi-talented and possess an admirable work ethic. Are there any areas they could improve? They could be better at putting information into layman’s terms for people less technologically-inclined. They’re cerebral and somethings it’s like they’re speaking in a different language. --- #### Long Term IT Support Relationship **The Project** - Services: Other IT Consulting and SI - Project size: $200,000 to $999,999 - Project length: Jan. 2002 - Ongoing **Project Summary**: IT Risk Managers provides ongoing technical support on a project basis across infrastructure, cloud services, and security. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** IT Director, Construction Management Company - Industry: Other industries - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Nov 10, 2017 **Feedback Summary**: IT Risk Manager’s customer-centered approach ensured successful implementations across a wide range of projects from email to hardware replacement to cloud solutions. They apply solid problem-solving skills and are willing to spend the time needed to get the job done. "“I like that they can think out of the box.” " **BACKGROUND** Introduce your business and what you do there. I’m the IT Director for an industrial, commercial and multi-builder firm with 9 offices nationwide. The firm includes two construction companies and a real estate arm. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with IT Risk Managers? We required managed services for ongoing technical support across a range of projects. I was the only IT person on staff until we recently added an assistant admin, and I couldn’t handle everything myself. **SOLUTION** What was the scope of their involvement? IT Risk Managers provides ongoing project-based technical support. I reach out to them whenever there is a specific project and they’ve helped us with multiple large implementations. For example, we installed and configured new routers at all 9 of our offices. They helped us manage new email implementations and move from multiple domains to a single one. We built a Citrix farm. We also moved to MPLS and transferred our network to the Cisco Meraki cloud. They’ve also provided some security solutions, such as firewalls, vulnerability testing, and network health checks. What is the team dynamic? Rick Bolda is my main contact. I also work directly with a technician, Jamie Palkovics. How did you come to work with IT Risk Managers? The first time I spoke to Rick was probably 15 years ago. He cold called and asked if there was anything they could help me with. I was having an issue with backup at the time. He connected me to a colleague there and they resolved it. He asked the right question at the right time and they solved my problem. I’ve been working with them ever since. How much have you invested with them? My budget is between $70,000 and $100,000 for all three of our companies. What is the status of this engagement? We’ve been working together since January 2002. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? A great example of how well they have supported us is a hardware implementation we worked on early in our relationship. We needed to change out all the equipment for about 50 users in the office. When the equipment arrived, I worked with one of their techs all weekend to switch out the old hardware with the new, and get everyone up and running with internet connections and email. When the staff came in on Monday, everything was in place without a glitch. To me, that was huge. The fact that we do a lot of this work after hours and on weekends so that users can come in on Monday and everything is working – that meets all of my expectations for them. How did IT Risk Managers perform from a project management standpoint? We communicate via Skype, phone and also meet in person. If I need anything, I call Rick and schedule something. When we have a new project, Jamie will write up a scope of work, we’ll agree to it, and we’ll get started. They live up to what we’ve agreed on. Jamie knows what he’s doing which means he can clearly articulate what needs to go into any given project. What did you find most impressive about them? Most impressive to me is how knowledgeable Jamie is. He’s able to solve problems. Whatever the project is, he either has the right expertise or, if he doesn’t, he figures out how to get it done. I like that they can think out of the box. If we're having trouble, we can always find another solution to make something work. Do you have any advice for potential customers? Be clear about the details of your project so that, when you’ve communicated it, IT Risk Managers will be able to articulate an appropriate scope of work for what you want to do. I have to know what I want before I can ask them to do something, and I have to have expectations that they will meet within a certain timeframe, budget and scope. That's key. --- ## Portfolio & Awards ### Our Engineering Team Our engineering team has years of experience. We specialize in Network Engineering, including routing and switching, security and disaster recovery, wide area networking. We also have a storage practice with SAN and backup engineers, server experts and hyper-convergence solutions. ### Network and Help Desk team Our network and help desk team are available 24/7 to make sure your systems are available and working correctly. Our Networking Operating Center constantly monitors your systems for issues and problems. Our on-site people are available for immediate support in the event of issues. ### Good things to know about managing IT This is Rick Bolda our CEO in a video produced by the Illinois Manufacturing Association disucssing IT and business. There is some good info in the video. ### IT Risk Managers Family of Services Our team has years of deployment experiences with technologies that drive efficiency and bring value to your business! ### Video Surveillance and Camera Systems Having the right Camera solution in place protects your people, assets, and resources. Look to IP Vidoe Surveillance Solutions from IT Risk Managers LLC to get the coverage you need. ### Keyless Access Control Solutions for your business Access control systems are newtork based and cloud based. Having the right partner with the right resources in place is key to a succesful deploymnet. ### IT Risk Managers Pro-Active Systems to Protect Facilities, Access Control, IP Cameras, Network Cabling ## Key Clients - The Charity Project of Chicago ## Packages ## Locations (1) ### Oakbrook Terrace, IL (Headquarters) - Two Mid America Plaza Suite 800 - Oakbrook Terrace, IL 60181 - United States - 6 - 9 employees - Phone: 630-918-7370 ## Contact IT Risk Managers [Send a message](https://clutch.co/profile/it-risk-managers) - [X](http://twitter.com/#!/ITRiskMgrs)