Innostax Tech LLC

BACKGROUND

Please describe your company and position.

 I am the Enterprise Architect Director of an education company 

Describe what your company does in a single sentence.

We provide educational services for about 10000 private schools across US and have many more schools that we service across the globe.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Innostax Tech LLC to accomplish?

• Get a software development implementation partner who has the expertise and engineering resources
• Reduce costs and get better ROI
• Need strategic partner to scale rapidly across globe to meet our increasing demand

SOLUTION

How did you find Innostax Tech LLC?

• Online Search
• Referral

Why did you select Innostax Tech LLC over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Innostax Tech LLC were assigned to this project?

20

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed to revamp our legacy applications and modernize them to use the latest frameworks like React and React Native for mobile. We also needed to interface with ed-fi data standards so that we send the school data in the same standard that each state ed-fi framework requires. This was very crucial piece for us to enter into public school market. We also needed development efforts to create new features, customizations and to handle global rollouts. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The engineering practises that were demonstrated had high standards of quality. They were very particular on code reviews and mainataining consistency and delivering high quality code. They always hit thier deadlines within allocated budgets. The outcome of the team was highly predictable which helped us in giving commitments to our clients confidently.

They're highly responsive and prompt in addressing any of our concerns that we brought across. Definetely a highly professional team that I would work with on any project. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their planning was outstanding. The estimation methods were pretty new and modern taking into account the unpredictables that might happen on the project. Clearly they have a proven track record and experience handling large projects without issues. They were very responsive and provided daily updates and metrics that was helpful to the management. 

What was your primary form of communication with Innostax Tech LLC?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Software development processes was very evolved and this helped elevate our engineering practises internally as well.

Are there any areas for improvement or something Innostax Tech LLC could have done differently?

They were truly a world class team. We learnt a lot from them. 

BACKGROUND

Please describe your company and position.

I am the CPO of Kadeya

Describe what your company does in a single sentence.

Kadeya provides smart beverage vending machines which eliminate single-use plastics.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Innostax Tech LLC to accomplish?

• Create a dashboard showing data across users and customers

SOLUTION

How did you find Innostax Tech LLC?

Referral

Why did you select Innostax Tech LLC over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Innostax Tech LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Innostax was in charge of putting together a dashboard for us. The dashboard needed to show a long list of data collected at customers. Here are the main ones:

• total sales overtime 
• sales per  customer account, per site and per station
• sales per user 
• sales per product
• bottles return rate 
• average holding time of bottles 
• water vs flavored 
• paid vs free
• adoption rate
• Net Promoting Score 

The delivrable was a link to the dashboard

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We received clear progress report everyday by email, which was enough to make sure the project was making progress. 
• The final product was sent to us and we were able to test it and then review details in a conf call. 
• All happening very efficiently. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Everything was delivered on time.
• Everything was well done.
• The communication through the project was very good.

What was your primary form of communication with Innostax Tech LLC?

Email or Messaging App

What did you find most impressive or unique about this company?

Innostax Tech LLC was able to create a product that was easy to use. Often, engineers create products that are too complex. This one is easy to use and understand. 

Are there any areas for improvement or something Innostax Tech LLC could have done differently?

Everything went very smoothly. 

BACKGROUND

Please describe your company and position.

I am the CTO of Travelstart

Describe what your company does in a single sentence.

Travelstart is an African online travel booking website, offering flights, hotel bookings, car rental, vacation packages and other travel services through an online booking engine.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Innostax Tech LLC to accomplish?

• Implement new Payment Gateway
• Integrate with new Air Suppliers
• Develop B2B Platform

SOLUTION

How did you find Innostax Tech LLC?

• Online Search
• Referral

Why did you select Innostax Tech LLC over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Innostax Tech LLC were assigned to this project?

12

Describe the scope of work in detail. Please include a summary of key deliverables.

Integrate with new air suppliers: The project involves integrating additional air suppliers into the Travelstart's flight search and booking system, ensuring seamless connectivity, data normalization, and real-time updates. Key deliverables include supplier API integration, automated mapping of fare classes, and testing end-to-end booking workflows.

Implement new payment gateway: This project focuses on integrating a new payment gateway to enhance transaction security and offer additional payment methods to users. Deliverables include gateway API integration, testing payment flows (authorization, capture, refund), and ensuring compliance with security standards like PCI-DSS.

Develop B2B platform for travel agents: The goal is to create a B2B portal for travel agents to access and manage bookings, commissions, and inventory in real-time. Deliverables include user-friendly dashboards, multi-tiered access control, and integration with backend APIs for booking management, agent accounts, and reporting.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Integrate with new air suppliers: Measurable outcomes include a 25% increase in flight inventory, reduced booking failures by 15%, and a faster average response time from suppliers, improving the time-to-book by 10%.

Implement new payment gateway: Key outcomes include a 20% reduction in payment processing failures, a 30% increase in successful transactions with new payment methods, and compliance with PCI-DSS standards, which improved overall payment security.

Develop B2B platform for travel agents: Success was demonstrated by a 40% increase in agent registrations, a 15% boost in agent-driven bookings, and a 20% improvement in agent satisfaction scores due to the platform's usability and performance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Innostax demonstrated excellent project management throughout our collaboration. They consistently delivered key milestones on time, often ahead of schedule, while maintaining a high standard of quality across all deliverables.

Their team was highly responsive to our evolving needs, adapting quickly to new requirements and offering proactive solutions to potential challenges. Communication was seamless, and their commitment to our success was evident in their attention to detail and willingness to go above and beyond. We were very impressed with their professionalism and would highly recommend them for any software development project.

What was your primary form of communication with Innostax Tech LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Innostax was their exceptional ability to deeply understand our business needs and translate them into effective technical solutions. Their proactive approach, coupled with their willingness to suggest innovative ideas and improvements, set them apart from other development partners.

Additionally, their blend of technical expertise and strong communication skills ensured that complex projects were executed smoothly, with minimal friction. Their dedication to delivering not just what was requested, but what would truly benefit our business, made them a unique and valuable partner.

Are there any areas for improvement or something Innostax Tech LLC could have done differently?

One area where Innostax could enhance their service is in the documentation and knowledge transfer process at the project’s conclusion. While the technical handover was smooth, more comprehensive documentation could have been provided to ensure an easier transition for our internal team.

Improving the depth and clarity of project documentation, particularly around complex integrations, would help streamline future maintenance and onboarding efforts. Nonetheless, their willingness to support and answer questions post-delivery helped bridge any gaps.

BACKGROUND

Please describe your company and position.

I am the AVP, Technology Management of Online Education

Describe what your company does in a single sentence.

Online program management

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Innostax Tech LLC to accomplish?

• To migrate our legacy systems to modern frameworks
• To build new features on our systems
• To reduce cost with offshore development

SOLUTION

How did you find Innostax Tech LLC?

Referral

Why did you select Innostax Tech LLC over others?

• High ratings
• Pricing fit our budget
• Referred to me

How many teammates from Innostax Tech LLC were assigned to this project?

15

Describe the scope of work in detail. Please include a summary of key deliverables.

• Building custom software on .net of our mulesoft workflows.
• Upgrading all our apps frameworks to .net framework 4.0
• Maintaining 50+ applications with day to do bug fixes, upgrades and support
• Create new applications for the business on modern framework (React)
• Making changes to our marketing websites as required by the marketing and sales team
• Maintain and build new features on their salesforce application
• Quality assurance of all the applications as required

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We saved 3,00,000$ on mulesoft renewal fees as they hit the deadline before our next renewal
• They were pretty efficient, We were able to cut down staff from 24 onshore engineers to 15 offshore engineers. This saved us a couple of million dollars over a period of 3 years.
• Tech became a non issue in the company like never before
• Feature deployments and fixes became predictable
• Helped with committing to deadlines for our clients

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They supplied a leader for every section that they were working on and joined our daily scrum sessions and provided updates within our internal tracking systems on a regular basis. Could not have asked for a more responsive and organized team.

What was your primary form of communication with Innostax Tech LLC?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team always had the ability to provide solutions for the problems.  They always treated the work like it was their own and showed pride in every way to the product that they were delivering.  I would use them for every new project in any organization that I would be part of.

Are there any areas for improvement or something Innostax Tech LLC could have done differently?

I cannot really think of any areas that they could improve on as we had a relationship that every issue was addressed and corrective actions are put in place after each deliverable.

BACKGROUND

Please describe your company and position.

I am the Founder and CEO of Nuw

Describe what your company does in a single sentence.

The Nuw App is a marketplace where clothes are currency. Users can trade their clothes instead of buying and selling to each other. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Innostax Tech LLC to accomplish?

• Scale up the Nuw app
• Launch Nuw in the US market
• Integrate logistics and fulfilment into the app
• Bulk upload and automate listing uploads

SOLUTION

How did you find Innostax Tech LLC?

Referral

Why did you select Innostax Tech LLC over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from Innostax Tech LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Innostax took over the build of our app which at the time was a very hacky V1 of the app we invisioned. The team scaled our tech to all more traffic and transactions, built our our marketplace with three distinct locations (Ireland, the UK and the US), built administrative tools for desktop, fully integrated logistics and payments and built out all front end design in like with our UX wireframes. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Under Innostax's build Nuw was launched in the US, achieved over 100k downloads, hit the top ten shopping apps on the Irish App Store on both the Google Play and App Store and delivered an outstanding customer experience with a 97% retention rate of active traders. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, working with the Innostax team was not only professional, timely, transparent, and efficient, but the team's judgment and advice on solving our technical problems were outstanding. It was always clear what was being done each day with day by day reporting delivered in our slack channel and Prashanth (founder of Innostax) always available to us. (And I mean, Always - we had a direct like for nights and weekends in the event of anything unforeseen). 

What was your primary form of communication with Innostax Tech LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The Innostax team truely became a part of our team and were totally committed to what we were building. Prashanth (Innostax Founder) became somewhat of a mentor to me as a Founder myself as he has a true understanding of entrepreneurship and this was incredibly helpful to me and to our CPO. 

Are there any areas for improvement or something Innostax Tech LLC could have done differently?

I really could not fault them on any of our work with them. We had a genuinely brilliant experience and I look forward to working with the team again in future. 

BACKGROUND

Please describe your company and position.

I am the Founder of Ashore

Describe what your company does in a single sentence.

Ashore is an online proofing software that gets better feedback faster on artwork, video, websites and audio files.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Innostax Tech LLC to accomplish?

• Increase frontend development velocity

SOLUTION

How did you find Innostax Tech LLC?

Referral

Why did you select Innostax Tech LLC over others?

• Good value for cost
• Company values aligned

How many teammates from Innostax Tech LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired the Innostax team to increase our development velocity and hit our stretch goals. They supported our company by developing new features on the frontend of our product, as well as entirely new product offerings including Adobe plugins. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We are shipping new features nearly every day on a product that is very difficult to build. The quality of the work is very high and the communication between our teams is very strong.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

There are multiple layers of quality assurance before we receive new PRs. The communication from the team on Slack is also very good: we receive clear status updates on our tickets every day.

What was your primary form of communication with Innostax Tech LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Everyone has horror stories working with offshore teams. I don't. I've found the Innostax Tech LLC team to be incredible in the term of quality, communication and speed.

Are there any areas for improvement or something Innostax Tech LLC could have done differently?

I'm very pleased with our relationship with Innostax.

BACKGROUND

Please describe your company and your position there.

I'm the Director of the Company and We are into multiple verticals like food, beverages, hospitality, gaming, digital transformation and construction

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Innostax Software Labs Pvt LTD, and what were your goals?

We have our food and beverages application on the legacy system and application stability became challenge with the technology we have. We decided to upgrade the legacy system with new technology to make the application stable and consistent.

SOLUTION

How did you select this vendor and what were the deciding factors?

We have tried multiple vendors from the online space and tried few refferals, ultimately the Innostax pitch and deliverable timelines are the deciding factor. They have taken for the initial proposal but the timelines they given with proper milestones are the final deciding factor.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

As the goal is to upgrade the technology, Innostax suggested Angular JS to speed up the flow and performance. They also suggest UI Flows for enhancements. Not only Web but also worked on the responsive designs for mweb with 100% responsiveness.

How many people from the vendor's team worked with you, and what were their positions?

We have worked with 6 people from Innostax team as we need the application in quick time. Project manager and lead are amazing with their technology grip and performance.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Innostax completed the project with in the timelines acheicing the miles stone of every 2-4 weeks as per schedule. We have finally got the upgrade which we were expecting. It was real quick and the enhancements they have come up made us really happy.

Describe their project management style, including communication tools and timeliness.

We have worked on slack for faster communications, trello as the project task management. We do used their internal project management tool.

What did you find most impressive or unique about this company?

Prashanth, Founder of Innostax is amazing. He make sure the project is on time. Innostax Project Manager and Leads are amazing talent. Their clarity on the tasks and time line definitions are definitely impressive. Approach towards solving the pain points and 100% understanding of the project makes them unique.

Are there any areas for improvement or something they could have done differently?

Innostax is good at delivering as they promised. They have good technology people. They could add some more departments like creative team ( Graphic) just to make sure all is done at their facility center.

BACKGROUND

Please describe your company and position.

I am the President of LOJI LLC

Describe what your company does in a single sentence.

Frontend and Backend software development, API Integration, Custom web and phone applications. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Innostax Tech LLC to accomplish?

• Custom Web Development
• Frontend Development
• API Interfacing

SOLUTION

How did you find Innostax Tech LLC?

Referral

Why did you select Innostax Tech LLC over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Innostax Tech LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Client side interfaces in vuejs and react. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Excellence in communication and collaboration with our developers. Finished tasks ahead of schedule with clear code and easy merges. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were always very flexible and willing to pivot priorities as needed for the project when we had fires to put out near a deadline. Their project management is excellent and they always communicate clearly and delivered on time for all my project needs. 

What was your primary form of communication with Innostax Tech LLC?

Email or Messaging App

What did you find most impressive or unique about this company?

The detailed breakdown and description of work done including a video demonstration daily upon completion of work and the speed that they complete tasks is hard to compete with. 

Are there any areas for improvement or something Innostax Tech LLC could have done differently?

Nothing comes to mind. 

BACKGROUND

Please describe your company and position.

I am the Director of Emerging Technology of Peak Tech Inc

Describe what your company does in a single sentence.

Peak Technologies is now the industry’s largest provider of end-to-end solutions that modernize the factory, optimize the warehouse, revolutionize the retail experience and reimagine field services and last mile delivery.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Innostax Tech LLC to accomplish?

• Deliver software services to support specific projects within our portfolio.

SOLUTION

How did you find Innostax Tech LLC?

Referral

Why did you select Innostax Tech LLC over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Innostax Tech LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We collaborate on developing software solutions for our customers.

Key Deliverables:

Development of the back-end solution for the project.
Development of the front-end solution for the project.
Delivery of a working prototype along with options for production deployment.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project that demonstrate progress or success include consistent daily updates on the project's progress and timely code delivery, which ensures transparency and ongoing communication. Additionally, the project was delivered on time, showcasing their ability to meet deadlines. The solutions provided were also scalable, ensuring that the project could handle growth and adapt to future requirements effectively.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was highly effective, marked by clear communication and timely delivery of all project milestones. They provided daily updates, which kept us well-informed about progress and any potential challenges. They were responsive to our needs, always ready to adapt when requirements changed, and worked closely with us to ensure that any issues were addressed promptly. Overall, they demonstrated flexibility and commitment to meeting deadlines while maintaining a high standard of work.

What was your primary form of communication with Innostax Tech LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about this company was their collaborative approach and dedication to becoming an integral part of our team. They didn’t just work on the project; they fully immersed themselves in understanding our goals and aligning their work with our objectives. Their proactive communication, flexibility, and ability to adapt quickly to changing requirements set them apart. Additionally, the level of technical expertise and problem-solving they brought to the table was exceptional, which made a significant difference in the success of our projects.

Outstanding Communication: Innostax provides daily updates on progress, ensuring transparency throughout the project. This allows for effective project tracking and adjustments.  
Timely Deliverables: All milestones and deliverables were met on time, which was crucial for our deadlines and goals.  
Expertise and Support: They demonstrated strong technical skills and were proactive in addressing our needs, offering scalable and well-structured solutions.

Are there any areas for improvement or something Innostax Tech LLC could have done differently?

The work has been consistently excellent, and I believe they should continue with the approach they are currently following. Their dedication, communication, and delivery have been strong, and I have no suggestions for improvement at this time.

BACKGROUND

Please describe your company and position.

I am the Fractional CTO of Extended Play, LLC

Describe what your company does in a single sentence.

We help creative entrepreneurs build businesses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Innostax Tech LLC to accomplish?

• Build a web app

SOLUTION

How did you find Innostax Tech LLC?

Referral

Why did you select Innostax Tech LLC over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Innostax Tech LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Building a web application for an enterprise client.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We launched on time and on budget.  
• The application was high quality.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They gave daily progress updates.

What was your primary form of communication with Innostax Tech LLC?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Innostax Tech LLC's delivery quality was outstanding.

Are there any areas for improvement or something Innostax Tech LLC could have done differently?

No