HK Digital

BACKGROUND

Please describe your company and position.

I am the Founder of Qode Space

Describe what your company does in a single sentence.

eCom Shopify web development experts, project and maintenance services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire HK Digital to accomplish?

• Partnership on a brand - retheme on Shopify
• Marketing calendar alignment

SOLUTION

How did you find HK Digital?

Referral

Why did you select HK Digital over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from HK Digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

HK Digital has served as our performance marketing partner, supporting paid media strategy and execution across multiple eCommerce initiatives. The scope of work included performance planning, channel strategy, campaign setup and optimization, ongoing performance monitoring, and clear reporting tied directly to business outcomes.

Key deliverables included:

Paid media strategy aligned with each brand’s growth stage and objectives
Campaign setup and ongoing optimization across performance channels
Budget pacing and efficiency management
Performance reporting with actionable insights (not vanity metrics)
Ongoing collaboration and strategic guidance to support scaling decisions

Travis leads the engagement with a high level of expertise, responsiveness, and accountability. Communication is direct and efficient, expectations are clearly set, and recommendations are grounded in data and real-world experience. There is no overpromising — results are prioritized, and performance speaks for itself.

HK Digital has been a reliable, high-integrity partner, and we’ve confidently referred business back and forth knowing the quality of work and level of service they deliver.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The engagement resulted in improved paid media efficiency, stronger budget pacing, and clearer visibility into performance drivers. Campaigns were optimized to reduce wasted spend, improve conversion quality, and support more confident scaling decisions. Just as importantly, reporting and communication cadence improved significantly, allowing for faster adjustments and more predictable outcomes.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

HK Digital’s project management is highly collaborative and reliable. As their development partner, we work closely together with shared visibility into timelines, marketing calendars, and client priorities. Deliverables are consistently communicated and handled on time, and when challenges arise, they are addressed proactively as a team.

Travis and his team maintain open, direct communication, align closely with development and marketing needs, and are thoughtful about setting realistic expectations with clients. It’s a genuine partnership approach that prioritizes clarity, accountability, and long-term results.

What was your primary form of communication with HK Digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

see previous answers

Are there any areas for improvement or something HK Digital could have done differently?

N/A