GRYD.IO is the managed IT service provider you can trust to keep your business running at peak efficiency. We specialize in providing Managed IT, Cybersecurity, and Automation to businesses of all sizes so that they can focus on the things that matter most: growing their organizations and serving customers better.
Our world-class customer service sets us apart - we are responsive, knowledgeable, and friendly 24/7! Our tailored solutions provide unparalleled scalability to fit any size organization’s needs while our transparent pricing allows you to budget for the future with confidence. Let GRYD.IO be your guide.
Managed IT Support: Gryd is your go-to managed IT service provider. Our experts are available to provide responsive, knowledgeable, and friendly support 24/7. Our managed IT support systems are designed to keep your business running at peak efficiency.
· IT Helpdesk
· Virtual CIO
· Asset Management
· On and Off Boarding Employees
· End User Training
· IT Strategy
Cybersecurity: Gryd is your partner when it comes to cybersecurity. Our team of experts is well-versed in the latest cybersecurity trends and best practices. We are committed to providing comprehensive security solutions that keep your business safe and secure.
· Endpoint Protection
· Identity Management
· Vulnerability detection
· Backup and recovery
· Security Audits
· Awareness Training
Atlassian Support: Gryd is also your trusted resource for Atlassian support. We understand the unique challenges of using Atlassian, and we’re here to help you get the most out of your tools so that you can focus on the things that matter most.
· Jira Service Management
· Jira Software
· Jira Work management
· Confluence
· Trello
· Opsgenie
Min project size
$5,000+
Hourly rate
$50 - $99 / hr
Employees
2 - 9
Locations
Springfield, MO
Year founded
Founded 2022
1 Locations
Springfield , MO
No have been added yet...
Pricing Snapshot
Min. project size
$5,000+
Avg. hourly rate
$50 - $99
/hr
Rating for cost
5
/5
What Clients Have Said
GRYD.IO offers competitive pricing with strong value for cost, as noted by clients who appreciated their budget fit and expertise. One client invested around $200,000 while another spent approximately $100,000, indicating flexibility for varying project sizes.
GRYD.IO has been praised for their depth of knowledge and expertise in cybersecurity, successfully implementing robust security protocols and enhancing IT infrastructures for various clients.
Room for Improvement in Post-Project Support
One area for improvement noted by a client is the enhancement of post-project support services to further elevate the client experience and ensure long-term success.
No Significant Areas for Improvement
Most reviews did not identify significant areas needing improvement, indicating a high level of client satisfaction with GRYD.IO's services.
Positive Long-term Partnerships
The company has been recognized as a reliable long-term partner, effectively managing ongoing collaborations and maintaining high client satisfaction.
Responsive and Proactive Communication
The company's proactive communication and responsiveness are frequently highlighted, ensuring smooth workflows and meeting project deadlines consistently.
Customized and Flexible Solutions
GRYD.IO is noted for their flexibility and adaptability, delivering creative solutions tailored to meet specific client goals and challenges.
"We've been entirely hands-off after the onboarding and kickoff, and their team has blown us away."
Aug 2, 2023
Founder & CEO, EasyHaul
Nicholas Plate
Verified
Supply Chain, Logistics, and Transport
Vancouver, Washington
11-50 Employees
Phone Interview
Verified
A company that offers shipping services both domestically and internationally has enlisted the help of gryd.io to provide managed IT, project management, and helpdesk services.
The client is delighted with the quality of gryd.io's work. The team successfully tackled an extensive backlog with efficiency. Thanks to the team's efforts, the client is relieved as they don't have to worry about tickets or issues. gryd.io has been a perfect long-term partner.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I'm the founder and CEO of EasyHaul. Our company specializes in domestic and international shipping services.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with gryd.io?
We hired gryd.io to provide managed IT, helpdesk, and project management services.
SOLUTION
What was the scope of their involvement?
Our process with gryd.io has consisted of two phases: an introductory and an ongoing support phase. Initially, we onboarded them into our system and helped them get acquainted with our team. Then they began providing us with managed helpdesk and ongoing maintenance services.
Additionally, we've collaborated on various projects with them over time. They've done some software administration for us along with managed IT services. The team performs all the work remotely.
What is the team composition?
There are 5–10 people, including the helpdesk team and the project manager.
How did you come to work with gryd.io?
We discovered gryd.io through a Google search.
How much have you invested in them?
It's close to $200,000.
What is the status of this engagement?
Our engagement began in October 2020, and it's ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Before bringing on gryd.io, we didn't have anyone specifically for IT. We had a backlog of a few hundred IT helpdesk issues from employees directly. Thanks to the gryd.io team's efforts, they cleared the backlog in just two months. Nowadays, we receive an average of 3-5 daily requests, and the team always resolves them quickly and efficiently.
How did gryd.io perform from a project management standpoint?
Most of our communication is through email, Zoom, and phone calls on occasion. We have an ongoing retainer, and they stick to the budget. The team always meets the deadlines.
We utilize Atlassian, Jira, or a ticket management system to streamline our work processes. It's significantly enhanced our ability to keep track of statistics, manage tasks, and stay updated on current issues from our perspective.
What did you find most impressive about them?
The gryd.io team's work is exceptional, and our experience with them has been phenomenal. We've been entirely hands-off after the onboarding and kickoff, and their team has blown us away. They take care of everything on their end, and we don't have to worry about any tickets or issues. We can give them a description of what we need, and they take care of things.
Are there any areas they could improve?
There's nothing I can think of for areas of improvement.
Do you have any advice for potential customers?
gryd.io will be a fantastic fit if you need in-house IT or are looking to outsource part of your technical support process.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Cybersecurity & IT Services for Auto Auction Marketplace
$50,000 to $199,999
June 2021 - June 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“gryd.io delivered work on time and answered all our questions in our weekly reviews.”
Jul 13, 2023
IT Director, Salvagebid
Andrew Vander Tang
Verified
Automotive
Vancouver, Washington
11-50 Employees
Phone Interview
Verified
gryd.io provided cybersecurity and managed IT services for an auto auction marketplace. gryd.io implemented Jira and email security software and created device management security policies for the client.
gryd.io helped the client achieve 100% compliance with their device management security policies. gryd.io found creative solutions to the client’s needs. The team delivered work on time and used Jira for project management. gryd.io answered all the client’s questions in their weekly reviews.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the IT director of an online auto auction marketplace. We perform B2B and B2C sales through our website.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with gryd.io?
We needed help with some IT projects that were outside of our scope of work, one of which involved software development and implementation.
SOLUTION
What was the scope of their involvement?
gryd.io provided remote development and cybersecurity services for our company. We started with a kickoff meeting where we defined our project’s goals and created a timeline. Then, gryd.io worked on each project and went over each step of the process as it was completed for review. gryd.io provided any necessary training and implemented Jira for us.
gryd.io also installed email security software and provided monitoring and maintenance services. Regarding cybersecurity, gryd.io conducted initial testing and implemented different security policies on our front- and backend using Microsoft Azure. gryd.io assisted with any necessary training during the project. gryd.io also helped us create security policies for device management and user security.
What is the team composition?
We worked with three teammates from gryd.io, including a project manager.
How did you come to work with gryd.io?
We worked closely with another company that had previously worked with gryd.io, and that company recommended gryd.io to us.
How much have you invested with them?
We spent around $100,000 with gryd.io.
What is the status of this engagement?
We worked with gryd.io between June 2021–June 2023.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Before working with gryd.io, we had a major lack in our device management security policies since a lot of our devices were unsecured and non-compliant. After working with gryd.io, they went through the initial testing and implemented different security policies that resulted in 100% compliance.
How did gryd.io perform from a project management standpoint?
gryd.io delivered work on time and answered all our questions in our weekly reviews. They met the project’s goals and timeframe and delivered work sometimes ahead of schedule. We used Jira for project management and communicated mostly through email and phone calls.
What did you find most impressive about them?
I was impressed by gryd.io’s flexibility and adaptability, which allowed them to find creative solutions to meet our goals. The team had a results-driven and problem-solving approach.
Are there any areas they could improve?
I can’t think of anything off the top of my head for gryd.io to improve.
Do you have any advice for potential customers?
I recommend potential customers bring an idea of the goal they want to achieve, and gryd.io will devise a solution for you.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Cybersecurity Services for Penetration Testing Company
CybersecurityIT Managed Services
$50,000 to $199,999
June 2023 - Jan. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"What impressed us the most was their depth of knowledge, personalized approach, and unwavering commitment."
Feb 23, 2024
Founder, Packetlabs Ltd.
Richard Rogerson
Verified
Other industries
Mississauga, Ontario
11-50 Employees
Online Review
Verified
GRYD.IO provided cybersecurity services for a penetration testing company. The team implemented security protocols, conducted employee training, and supported the IT infrastructure.
GRYD.IO’s efforts improved network performance, employee awareness of cybersecurity threats, and system reliability. The team's responsiveness and proactive communication ensured a smooth workflow. Overall, they were incredibly knowledgeable and committed. Customers can expect great service.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Founder of Packetlabs Ltd.
Describe what your company does in a single sentence.
We specializing in expert penetration testing.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire GRYD.IO to accomplish?
We hired gryd.io to enhance our computer and network security systems.
We aim to secure our IT management infrastructure and bolster overall cybersecurity measures.
SOLUTION
How did you find GRYD.IO?
Online Search
Why did you select GRYD.IO over others?
Great culture fit
Company values aligned
How many teammates from GRYD.IO were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
They implement robust security protocols, conduct employee training on cybersecurity best practices, and ongoing monitoring and support
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We observed a significant increase network performance, increased employee awareness of cybersecurity threats, and improved overall system reliability.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Their responsiveness and proactive communication were commendable.
What was your primary form of communication with GRYD.IO?
Email or Messaging App
What did you find most impressive or unique about this company?
What impressed us the most was their depth of knowledge, personalized approach, and unwavering commitment to ensuring our cybersecurity needs were met with precision.
Are there any areas for improvement or something GRYD.IO could have done differently?
They are good but they need to improve their post-project support services which could further elevate the client experience and ensure long-term success.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Backend Platform for Insurance Company
IT Managed Services
Less than $10,000
May 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Every worker takes accountability for their work and consistently provides the best answers for the assignments given."
Nov 23, 2023
CEO, AIM INC
Harry Anand
Verified
Financial services
Upland, California
11-50 Employees
Online Review
Verified
gryd.io is developing a backend platform for an insurance company. They are also providing UX audits.
According to the company, the gryd.io team demonstrated unparalleled expertise during the project; ensuring seamless operations and robust cybersecurity measures.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the CEO of AIM INC
Describe what your company does in a single sentence.
We specialize in Tax Free Retirement Plans, Social Security Benefits Maximization, Lifetime Income, Fixed Index Annuities, Life Insurance, IRAs and Mortgage Insurance.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire gryd.io to accomplish?
We required a personal office that would serve as a multipurpose instrument for our internal operations.
SOLUTION
How did you find gryd.io?
Online Search
Why did you select gryd.io over others?
Pricing fit our budget
Good value for cost
Company values aligned
How many teammates from gryd.io were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
For a fintech startup, gryd.io is creating a backend platform. After analyzing their requirements, they provided UX audits.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Their team demonstrated unparalleled expertise, ensuring seamless operations and robust cybersecurity measures. The prompt response to issues and proactive approach in enhancing our IT infrastructure showcased their commitment to excellence.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Support was given in establishing administrative procedures to communicate with experts in front-end development and testing.Experts in the back end were also occasionally involved.
What was your primary form of communication with gryd.io?
Email or Messaging App
What did you find most impressive or unique about this company?
Every worker takes accountability for their work and consistently provides the best answers for the assignments given.
Are there any areas for improvement or something gryd.io could have done differently?
Nothing come to mind
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
IT Management Services for Vehicle History Manufacturer
IT Managed Services
$200,000 to $999,999
Mar. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“They take multiple requests daily and have a 100% resolution rate.”
Aug 1, 2023
COO, Clearvin
Mike Davis
Automotive
Dover, Delaware
11-50 Employees
Phone Interview
A VIN number-checking tool company has hired gryd.io for managed IT services. The team runs a help desk that handles all technical issues and gryd.io has replaced all of the client's computers and devices.
The client has been pleased with the services from gryd.io, and the team has a 100% resolution rate for technical issues. The service provider has automated the client’s device management system and consistently delivers on time. The client has been impressed with gryd.io’s responsiveness.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I am the COO of a VIN number-checking tool company.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with gryd.io?
We didn’t have an internal IT team, so we’ve hired gryd.io to take care of our IT needs.
SOLUTION
What was the scope of their involvement?
The team runs an ongoing help desk and has taken over staff request management. They handle all technical questions, issues, onboarding, and off-boarding. gryd.io also works on a few key projects, including implementing a backup solution for our Microsoft Office 365 users. They’ve created an asset device management software that tracks our signees and devices like monitors and mice.
gryd.io has replaced all our machines, created a lifecycle, and completed Microsoft SharePoint development. The team works remotely.
What is the team composition?
We work with a project manager and a help desk team.
How did you come to work with gryd.io?
gryd.io was a referral.
How much have you invested with them?
We’ve spent about $200,000.
What is the status of this engagement?
We began our engagement in March 2023, and the engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Before working with gryd.io, we had no help desk or device management, and they’ve been able to put together those systems for us. They take multiple requests daily and have a 100% resolution rate. Our device management is completely automated and easy to use on our end. We’re highly satisfied with their work.
How did gryd.io perform from a project management standpoint?
The team is responsive and delivers on time. We communicate via email, phone calls, and Zoom, and they use Jira on their end.
What did you find most impressive about them?
We appreciate working with them directly and their availability. We haven’t always had this experience, which speaks to the quality gryd.io provides.
Are there any areas they could improve?
There’s nothing we can come up with.
Do you have any advice for potential customers?
Come prepared and know what you want to achieve.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Managed IT Services for Architecture & Interior Design Firm
CRM Consulting and SIIT Managed ServicesIT Strategy Consulting
$10,000 to $49,999
Feb. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They were just so easy to work with and hands-off."
May 25, 2023
Tech Director, Oasis Development
Steve Griggs
Other industries
Portland, Oregon
51-200 Employees
Online Review
gryd.io provides ongoing IT support for an architecture and interior design firm. The team handles various tasks related to managing Office365, Azure, Atlassian, environment development, and project management.
gryd.io has efficiently fulfilled all of the client's technology requirements, demonstrating their responsiveness and ability to devise an implementation plan. The client experiences a smooth collaboration and is relieved of any tech concerns. They have communicated via email and virtual meetings.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Tech Director of Oasis Development
Describe what your company does in a single sentence.
Architecture and interior design
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire gryd.io to accomplish?
Atlassian Development
Helpdesk Support
Office365 Administration
SOLUTION
How did you find gryd.io?
Referral
Why did you select gryd.io over others?
High ratings
Great culture fit
Company values aligned
How many teammates from gryd.io were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Ongoing work with helpedsk, Administration of Office365 and Azure, Atlassian Environment Development for our internal project management.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
All of our technology needs were met, once we hire gryd.io it was mostly hands off for us. Working with them is great and anytime we have a new project its no issue for them to implement.
What was your primary form of communication with gryd.io?
Virtual Meeting
Email or Messaging App
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes, always responsive and easy to develop a plan of implementation.
What did you find most impressive or unique about this company?
They were just so easy to work with and hands-off. We dont need to worry about any of our technology needs anymore.
Are there any areas for improvement or something gryd.io could have done differently?
Not that I can think of currently.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 1-6 of
6 Reviews
Locations (1)
4936 Cherry CircleSpringfield, MO,
United States65809
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