Geekbears

BACKGROUND

Please describe your company and your position there.

I am a Clinical Research Assistant at the Division of a Harvard Medical School-affiliated research lab focused on the integration of technology into mental health treatment. I direct our projects related to app evaluation and have helped lead our collaborations with the American Psychiatric Association and other organizations across industry, academic, and healthcare.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Geekbears?

We hired Geekbears to help us with UI/UX design for our mental health app database MIND (Mhealth Index and Navigation Database). Although we had the foundation of our evidence-based, comprehensive database, we sought a more engaging, easy-to-navigate design and turned to Geekbears.

What were your goals for this project?

We sought a website that would be more engaging and easy to navigate for individuals from a wide range of backgrounds. We hoped to dramatically improve web traffic and interaction with our database and add in new features without compromising the essential functions.

SOLUTION

How did you select Geekbears?

We selected Geekbears after having worked with them on another project (designing a web platform for digital literacy trainings). We were impressed with their work and excited to turn to them with this new project request.

Describe the project in detail.

MIND (Mhealth Index and Navigation Database) is a database of mental health apps. With an anticipated size of 500 apps, each with 105 attributes, there is a significant quantity of information, and we turned to Geekbears for help with a design that would be both intuitive and easy to navigate while properly displaying the complexity and comprehensiveness of the material.

Geekbears met these goals and more, providing advice for strategy, branding, and marketing in addition to revamping the design of our database to make it more engaging and usable.

What was the team composition?

We had the pleasure of working with several different members of the Geekbears team. During the early stages we worked with Miguel, who helped us clarify our vision for the project.

Later on we worked with Aranzazu, who brought our vision to life with Figma diagrams that provided the perfect blueprint for subsequent web development. Throughout the process, we worked with Marcos (CEO), Brandon, and Carlos around project management and finances.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The new website design exceeded our expectation. Upon implementing Geekbears' designs, web traffic has increased, and we have been able to reach new organizations and individuals thanks to our smooth, easy to navigate, engaging interface.

How effective was the workflow between your team and theirs?

The workflow was efficient and professional. We communicated via a Slack channel organized by Geekbears, as well as email and video calls.

What did you find most impressive about this company?

Communication and organization stand out as notable strengths of Geekbears. We appreciated the regular deadlines and updates provided by the team. We were also impressed with how the team took the time to truly understand our product and vision in order to make design the best it could be.

It truly felt like a team effort between our two groups. Finally, Geekbears' expertise and experience in all areas of UX/UI design stood out.

Are there any areas for improvement?

Not really, we are very happy with the results.

BACKGROUND

Please describe your company and your position there.

Owner of U.S. Immigration Knowledge Blocks LLC which is a new online business focused on creating, marketing, and selling digital products online in reference to the immigration application process, issues that may be encountered, and eligiblity requirements.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Geekbears?

To develop and implement a fully functional website for my business including the capability to upload podcasts, podcasts, and blogs onto the site.

What were your goals for this project?

To create a fully functional and operational website for my business with the capability of adding additional features, including an e-commerce store, in the future.

SOLUTION

How did you select this vendor?

Geekbears was selected through Upwork by searching for a business that met my needs for this project.

Describe the project and the services they provided in detail.

Geekbears was extremely well organized and efficient during this project. They exceeded my expectations concerning the final product that was produced.

What was the team composition?

The team was comprised of four members.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The project is invaluable since I have an online business that requires a solid website that can also be expanded in the future as the business grows.

How was project management arranged and how effective was it?

The project management was very effective in that there was a project manager who would then delegate the necessary tasks to the team members and oversee the project.

What did you find most impressive about this company?

The fact that the company was very well organized and efficient was most impressive. In addition, the company was very responsive to any questions that I had.

Are there any areas for improvement?

None that I can think of.

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of a fintech software company.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Geekbears?

We needed help with design and prototyping.

SOLUTION

What was the scope of their involvement?

Geekbears designed and developed a multi-page clickable prototype showcasing an app demo. The team created design specs, Figma mockups, and a style guide.

What is the team composition?

We worked with two members of Geekbears' team.

How did you come to work with Geekbears?

We found Geekbears through an online search. The team seemed the most professional and had the relevant experience we needed.

What is the status of this engagement?

We started working together in March 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Geekbears has delivered multiple design deliverables. We've changed design aspects and made corrections to the prototype logic during the project's phases.

How did Geekbears perform from a project management standpoint?

Geekbears delivers on time and is super attentive and professional. We communicate via Google Meet.

What did you find most impressive about them?

Geekbears is a great team with a super friendly process.

Are there any areas they could improve?

I can't think of anything for Geekbears to improve.

BACKGROUND

Please describe your company and position.

I am the CEO of TENLI

Describe what your company does in a single sentence.

Learning Streaming

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Geekbears to accomplish?

• Develop a responsive and scalable design – The app needed to provide a consistent and flawless experience across different devices and screen sizes while maintaining high usability. Geekbears delivered exceptional UI/UX design that exceeded our expectations! Their attention to detail, creativity, and user-centered approach made a huge impact on our platform. Highly recommended!
• Create an intuitive and engaging user interface – We wanted a modern, visually appealing, and easy-to-navigate design that enhances the learning experience for both students and instructors.
• Optimize user experience for seamless interactions – Ensuring smooth navigation, clear information hierarchy, and an effortless content discovery process was crucial for user retention and engagement.

SOLUTION

How did you find Geekbears?

Online Search

Why did you select Geekbears over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Geekbears were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Geekbears was responsible for designing the UI/UX of our learning streaming app, ensuring a seamless and engaging user experience. Their work included:

User research & wireframing – Understanding user needs and creating initial layouts.
High-fidelity UI design – Developing a modern, intuitive, and visually appealing interface.
Interactive prototypes – Providing clickable prototypes to test functionality before development.
Design system & guidelines – Delivering a scalable design system for consistency across the platform.

Their expertise resulted in a polished, user-friendly, and responsive design that exceeded our expectations!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Enhanced user engagement – The intuitive UI/UX design improved navigation, making it easier for users to access and interact with learning content.

Increased usability & accessibility – The design system ensured a seamless experience across devices, enhancing user satisfaction and retention.

Streamlined development process – The well-structured design system and interactive prototypes reduced revisions, accelerating the development phase.

Geekbears delivered a visually appealing, user-centric design that set the foundation for a highly functional learning streaming app!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Geekbears demonstrated excellent project management throughout the UI/UX design process. They maintained clear communication, provided regular updates, and ensured a smooth workflow.

On-time delivery – All design milestones were met within the agreed timeline, keeping the project on track.
Responsive & adaptable – They quickly addressed feedback, made necessary adjustments, and tailored solutions to our needs.
Collaborative approach – Their team was proactive in suggesting improvements and ensuring a seamless user experience.

Overall, their professionalism and efficiency made the entire process smooth and stress-free. Highly recommended!

What was your primary form of communication with Geekbears?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to translate complex requirements into a seamless, intuitive UI/UX design was outstanding. They were highly responsive, collaborative, and consistently delivered high-quality work on time. Their professionalism and commitment to excellence set them apart.

Are there any areas for improvement or something Geekbears could have done differently?

Geekbears delivered exceptional work, but one area for improvement could be providing more detailed documentation on design decisions and user flows. This would further streamline the handoff to development and ensure long-term consistency. Overall, their work exceeded expectations.

BACKGROUND

Please describe your company and position.

I am an executive of HandyGo PR

Describe what your company does in a single sentence.

Home Services Marketplace

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Geekbears to accomplish?

• UX/UI Design

SOLUTION

How did you find Geekbears?

Online Search

Why did you select Geekbears over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from Geekbears were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Key deliverables:
Wireframes & Prototypes: Low-fidelity wireframes and high-fidelity prototypes for mobile and web, allowing for user testing.
Visual Design & Branding: A cohesive visual identity, including color schemes, typography, and iconography.
User Flow Mapping: Detailed user journeys for both customers and service providers.
Design Handoff: Final design files with style guides and assets for smooth development.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes for the project included:

Successful Platform Launch: The design allowed for the smooth launch of the first version of the platform, meeting initial functionality and design expectations.

Positive Initial User Feedback: Early users reported a user-friendly interface and intuitive navigation through surveys and feedback.

Efficient Development Process: The well-structured design handoff and organized assets helped minimize delays and revisions during development.

Meeting Project Milestones: All design deliverables were completed on time, enabling the platform to go live within the planned schedule.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was generally strong. Most deliverables were completed on time, though a few were delivered slightly late. Despite this, the team was highly responsive to ad hoc requests and quick to address any emerging needs or changes. Their communication was proactive, and they kept us informed throughout the process, making adjustments when necessary to meet our expectations. Overall, they managed the project well and were flexible when needed.

What was your primary form of communication with Geekbears?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about this company was their ability to balance creativity with functionality. They didn’t just focus on making the platform visually appealing but also ensured that the design was intuitive and user-friendly. Their responsiveness to ad hoc requests and willingness to adapt to changes quickly also stood out, making the collaboration smooth and effective. This combination of flexibility, design quality, and user focus made them unique.

Are there any areas for improvement or something Geekbears could have done differently?

One area for improvement would be timely delivery of all project milestones. While most deliverables were on time, a few were delayed, which slightly impacted the overall timeline. Improving on this would make the project flow even more efficiently. Additionally, a more structured process for managing changes or ad hoc requests could further streamline communication and minimize any potential delays. Otherwise, the team performed well overall.

Another area for improvement would be ensuring clearer communication throughout the project. At times, there was a bit of a disconnect regarding information or expectations, which led to some confusion. Establishing a more consistent feedback loop and clarifying details from the start could help avoid misunderstandings and ensure smoother collaboration in the future.

BACKGROUND

Please describe your company and position.

I work in Product at a Media company.

Describe what your company does in a single sentence.

Group vacation management app

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Geekbears to accomplish?

• design front end of app

SOLUTION

How did you find Geekbears?

• Online Search

Why did you select Geekbears over others?

• Pricing fits our budget
• Good value for cost

What was the size of Geekbears’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Deliver figma designs for mobile app
• HM
• Designers Fix various features within untoldstories.app and launch to prod PRDs from client

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Deliverd full front end design of HM mobile app launched 2-5 PRDs for untoldstories

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Items were delivered on time or updates were sent during design of HM email and slack were used for untoldstories and sometimes that created confusion.

What was your primary form of communication with Geekbears?

• Virtual Meeting

What did you find most impressive or unique about this company?

The team had significant front- and backend knowledge which was shared easily.

Are there any areas for improvement or something Geekbears could have done differently?

A bit more communication from dev team. Items (SSL) were moved without clients knowledge from AWS to another service. Recommendations are greatly appreciated but then we should have confirmed prior to the move.

BACKGROUND

Please describe your company and your position there.

Rental marketplace tech startup, I am the co-founder and current COO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Geekbears?

We had a vision and dream. Geekbears assisted us in bringing that to life through UX/UI design as well as the full development of the app.

SOLUTION

How did you select this vendor?

We searched up work for some of the top in this field. After finding an extension list of candidates, we narrowed that list down to about 5. We then interviewed the 5 candidates, ultimately deciding geekbears was the best option for us.

Describe the project in detail and walk through the stages of the project.

They have assisted us in market research, and the full design of the project from A-Z.

How many resources from the vendor's team worked with you, and what were their positions?

My team worked directly with the UX/UI designers and the project manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have been pleased with product their team has produced. Everything was not always perfect the first time, but they are great at taking feedback and conducting the necessary changes to please us.

How effective was the workflow between your team and theirs?

The workflow was great. We were not always the most responsive, but they always did whatever needed to be done to better suit us and our lifestyle.

What did you find most impressive or unique about this company?

We really appreciate their professionalism and kindness.

Are there any areas for improvement or something they could have done differently?

We think there is a little bit of room for improvement within the UX/UI design.

BACKGROUND

Please describe your company and your position there.

I am the owner of a sports consulting company. My entire business model is online.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Geekbears, and what were your goals?

We had a vision for a responsive website that could integrate in third-party applications.

SOLUTION

How did you select Geekbears and what were the deciding factors?

From start to finish, each member of the staff was helpful, patient and took the time to listen.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

It had 30 pages. It integrated in a third-party XML feed, and kept track of public "votes" and showed these as a "consensus" in different categories.

How many people from the Geekbears team worked with you, and what were their positions?

We spoke with several key team members throughout our experience, and each was very well spoken and thorough.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Exactly as expected.

Describe their project management style, including communication tools and timeliness.

They do it step by step. They don't leave any stoned unturned. Key planning steps/stages at the start, help deliver a "Main Viable Product" at the end.

What did you find most impressive or unique about this company?

Very faily priced for the quality of service rendered. They were top-notch in every respect in the workflow.

Are there any areas for improvement or something they could have done differently?

I can't think of anything.

BACKGROUND

Please describe your company and your position there.

I am CEO & Founder at a web platform providing nautical services along Mexico

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Geekbears?

We hired Geekbears to help us on the UX/UI of the website.

SOLUTION

How did you select Geekbears?

We searched previous experience, clutch reviews and enterprise website.

Describe the project in detail and walk through the stages of the project.

Their team conducted quick research about competition, market. from there they broke down the main functionalities we might consider and started defining low fidelity mockups and later high fidelity.

How many resources from the Geekbears team worked with you, and what were their positions?

5 People, 2 project managers, 2 designers and 1 developer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

.We finalized UX/UI according to plan.

How effective was the workflow between your team and theirs?

Very efficient, they kept track on everything we agreed and provided efficient tools to keep it up.

What did you find most impressive or unique about this company?

The way they understood the concept, vision, and business needs were impressive. Clear deliverable expectative deeper.

Are there any areas for improvement or something they could have done differently?

Flexibility in terms and conditions for none US companies.

BACKGROUND

Please describe your company and your position there.

I am a research assistant for a Boston hospital.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Geekbears?

We were looking for a web app designer to create the UI/UX design for our interactive website designed for digital skills training groups. The website is meant to operate similar to an online classroom where admins can collect attendance, input/edit questions, and autogenerates results.

SOLUTION

How did you select this vendor?

We submitted a job post on UpWork and they applied to it. Based on their extensive prior experience we went with this vendor.

Describe the project in detail and walk through the stages of the project.

The team gathered information about current websites with similar goals as ours, provided us with several themes to choose from, developed the output, and incorporated our edits.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with several members of the GeekBears team from CEO to project managers to engineers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We're pleased with the deliverables from this team. We use their UI/UX designs still to this day.

How effective was the workflow between your team and theirs?

This team was extremely organized. They set up milestones throughout the process and ensure they are met.

What did you find most impressive or unique about this company?

Their level of organization and their creativity were their most impressive aspects.

Are there any areas for improvement or something they could have done differently?

No, we are pleased with their work.