Fusion Informatics Limited

BACKGROUND

Please describe your company and your position there.

I am a Sr. Business Analyst at Tata Consultancy Services

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fusion Informatics?

We were looking for a team to work in association with chatbot development. Some of our customers, as well as some of our internal teams, the necessary technology.

What were your goals for this project?

We had many customers fulfill their requirements for these services, so we wanted to make something to address that need.

SOLUTION

How did you select this vendor?

We finalized four best app development companies from India and doing some office visits, finally, we settled our decision to Fusion Informatics according to their profile and previous projects.

Describe the project in detail.

We have approached Fusion Informatics to develop one of our Android-based chatbot application developments. They understand all my requirements and direct the way about how it should be done. They provide great customer service and my team is very satisfied with the results they produce behind our application.

There was a slight delay in delivering the application but everything I asked for was finally completed for my satisfaction. We look forward to working with Fusion Informatics again on our next project.

What was the team composition?

I was in contact with the whole team, including their co-founders, a project manager, and a few software engineers, QA engineers, and business analytics people.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Overall, I'm satisfied with the result. Fusion Informatics worked more efficiently and provided better quality than our previous developer.

How effective was the workflow between your team and theirs?

We had no communication problems with Fusion Informatics and they were always available. We move forward smoothly through the project and could access the project manager and team whenever necessary.

What did you find most impressive about this company?

The team used new technologies to solve problems quickly, with first-class customer service.

Are there any areas for improvement?

There's consistently an opportunity to get better, but we’re satisfied with Fusion Informatics work.

BACKGROUND

Please describe your company and your position there.

I'm an IT Support Specialist, Asset Manager at SRA, a CSRA company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fusion Informatics?

We know what we want to tackle the problems with this application, but we have difficulty creating attractive designs and user-friendly. My company hired Fusion Informatics to provide inspiration and concept design for new applications.

What were your goals for this project?

We wanted to improve the user experience for referring physicians using our application.

SOLUTION

How did you select this vendor?

We received referrals from other hospital systems that have used them to develop the application.

Describe the project in detail.

The purpose of this application is to improve the patient referral process for physicians, so we want to make it easier. Our app provides end-users in the smaller hospitals in the system with an efficient way to reach the center of displacement and relocation of patients who need extra care. We also want the application to provide physicians with useful resources such as clinical guidelines and protocols. We receive the right to the product model our system on one used by other hospitals, so we have to use it as a guide and adapted it to suit our needs. Fusion Informatics team walked us through the process from design to implementation and ongoing support. They also guided protocol developed by our team to ensure that everything works smoothly in the application. On top of that, they consulted with us to evaluate the workflow we needed to modify to improve UX.

What was the team composition?

I worked directly with one project manager, their CTO, and two developers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The application was more reliable and cost-effective. Fusion Informatics exceeds expectations in the quality of work and the delivered software. The team is honest, fair and willing to do extra work at no cost to fix the problem. To be honest, I really liked their support and ideas for our medical application. From the requirements gathering phase to the design phase of the user interface, from the development phase to the test phase, my expectations have been met and surpassed. I highly recommend Fusion Informatics

How effective was the workflow between your team and theirs?

They work well with our team. Healthcare billing is especially complex and there’s a lot of documentation, especially dealing with Medicare. They were great at understanding the flow of what we needed and when we needed it and what needed to happen when a particular item was dispensed.

What did you find most impressive about this company?

Fusion Informatics is responsive to our issues or questions we had. There is no time lag between we contacted them and they at least let us know they're working on it. The implementation of our requests is usually less than a day. They understand what we are trying to accomplish. They are far and above the others that we have worked with. They took the time to understand our business so that we are developing software works for our business. Already impressive.

Are there any areas for improvement?

Make sure you know what your goal is. It makes the process a lot easier.

BACKGROUND

Please describe your company and your position there.

I’m a project manager at DVT Johannesburg, which is a software solution provider.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fusion Informatics Limited?

We need them to develop an AI-based photo editing application.  

What were your goals for this project?

To create an app that provides excellent, professional-quality photos. Users can modify their photos in a natural way, with features for both portraits and selfies too.

SOLUTION

How did you select this vendor?

According to my comparison of vendors, Fusion Informatics offered the best prices for the quality of their work, and they had the ability to work on the AI app.

Describe the project in detail.

We requested a one-click photo-editing application for selfies and portraits. The app shoots and edits photos professionally, while keeping the look natural. It can automate photos and retouch faces automatically. It also provides all-natural portrait mode effect with lens correction.

What was the team composition?

They provided dedicated app developers who were available to communicate with us at any time.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They made more progress than we expected, and we received our dream app from them. We’re also getting an amazing response from our users about the app. They were efficient and delivered high quality.

How effective was the workflow between your team and theirs?

We communicated via messaging on Skype almost daily, and we held weekly phone calls. The workflow between our two teams was extremely productive and they provided us with comprehensive information throughout.

What did you find most impressive about this company?

I was most impressed with Fusion Informatics talent to adapt to new information.

Are there any areas for improvement?

I can't think of any areas in which they could improve.

BACKGROUND

Please describe your company and your position there.

I am an program coordinator at an IT Solution Provider to businesses.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fusion Informatics?

We are looking for a company who can develop an application for our Real Estate Business. So we feel that Fusion informatics is the right app development partner for developing our Real estate Application

What were your goals for this project?

Our Main goal is to provide an app that enables users to get the detail information about the flats that we are providing without any complexity

SOLUTION

How did you select this vendor?

I have searched for top mobile app development companies and analyze those companies in terms of Performance, Portfolio, Reviews and Experience. They have a good portfolio and provides applications to various industries and a positive response came from all the companies. So we choose fusion informatics for developing our application.

Describe the project in detail.

Our Real estate app enables the user to see the property or flat with attractive images and have a chance to filter the properties based on their preferred locations, price, preferences etc and consult the real estate brokers through email or instant messages for further discussions. So it a complete solution to who are searching for real estate properties

What was the team composition?

The team which is assigned to develop our app are very supportive, shows a lot of patience and consider all my requirements and include those ideas in app development. They available for every time, when we try to communicate for knowing the project status and provide the entire information about the project

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They took my idea from concept to implementation and gave me what I expected. The team is very supportive and responsive and I am fully impressed with their service and the quality of work, especially the UI/UX designs of the application and I got a positive response from my customers. Thanks to Fusion Informatics

How effective was the workflow between your team and theirs?

They are very professional in the services they offer and the level of expertise in getting the requirements of my project is excellent. We were totally impressed with their workflow and we got frequent updates on progress, status or any technological issues etc from their team

What did you find most impressive about this company?

The way of communication, understanding our app concept, commitment and dedication towards the work

Are there any areas for improvement?

Project is completed with required features and the functionality is good, But there is a delay in delivery of the project. Try to provide the project within the deadline

BACKGROUND

Please describe your company and your position there.

Associate Manager at NCrypted Technologies

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fusion Informatics?

We wanted to create an app for iOS and Android devices.

What were your goals for this project?

Our engagement focused on building an app that could send information or notifications to the customers about our service. The main objective was to build a server to customers utilizing an online platform.

SOLUTION

How did you select this vendor?

My analysis of different companies led me to Fusion Informatics. According to my comparison of business people, Fusion Informatics offered the best prices for the quality work they could make.

Describe the project in detail.

Fusion Informatics designed an application that sends notifications to customers and customers can easily buy products through the online. And the application shows the price of the products, availability of the product and it shows the estimated delivery time to them, It is very beneficial to the customers.

What was the team composition?

The team was available when required and even on a day off, they were ready to come and work.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Thanks to the Fusion Informatics, our Online grocery business is successfully running, and we are getting positive reviews from the customers.

How effective was the workflow between your team and theirs?

The workflow between our two teams was extremely fruitful.

What did you find most impressive about this company?

I came to them with basic details of my Grocery business and they helped me turn it into a profitable product. They created the interface and produced the mock-ups, overseeing every detail of the UX / UI. They were excellent at project management and communication.

Are there any areas for improvement?

The crew delivered on a tight deadline and the application satisfied with great specifications.

BACKGROUND

Please describe your company and your position there.

I'm a project manager at VMware. Over the past 15 years, I've managed the delivery of several projects. Our main aim is to alleviate debt difficulties.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fusion Informatics?

Our project requirements were complex, so we needed a technically strong, competent partner. We approached Fusion Informatics to build a wallet application for Android and iOS.

What were your goals for this project?

Our goal has always been to develop an app that could successfully transfer money from one device to another.

SOLUTION

How did you select this vendor?

We searched for Indian app developers since local companies quoted prices outside our budget. We found Fusion Informatics online. Before contacting them, we spoke with their past clients and found that everyone was happy with their work. When we spoke with them, we saw that they were experienced with this technology and had completed many similar projects. They were honestly our first and last choice.

Describe the project in detail.

The scope included development, design, and support services for a digital wallet. The app allowed users to save time by finalizing multiple payments with one click. It's a complete digital payment solution with a direct deposit option. They also tested the transaction features and secure payment gateway.

What was the team composition?

Fusion Informatics assigned a project lead who supervised us and interfaced with me. He listened calmly, understood all my requirements, and passed comments to their development and design teams. I occasionally communicated with their designers. 

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We’re happy with their work. Our unique requirements made the project complex, but their skill and comprehension were excellent. Fusion Informatics resolved common bugs and recommended valuable changes. They met our expectations and delivered the key metrics we requested.

How effective was the workflow between your team and theirs?

Everything went smoothly because they helped me whenever I needed it. I appreciated their openness: they went the extra mile, addressed issues on time, and completed the project on our schedule. They shared updates weekly and even gave me their phone numbers in case I had any issues.

What did you find most impressive about this company?

I was totally satisfied with their services and appreciated their dedication to our success. I never had trouble communicating with them, and their support was great. They were also incredibly flexible. I changed my requirements in the middle of the project, and they still met my expectations.

Their technical expertise and quick comprehension made the project run smoothly from start to finish. I couldn't expect any more from them. Plus, the quality of our app totally convinced me that my money was well spent.

Are there any areas for improvement?

I didn't see any areas for improvement. They were strong in every aspect, from development to design to client support. 

BACKGROUND

Please describe your company and position.

I am the Founder of Cyber For Youth

Describe what your company does in a single sentence.

An initiative aiming to educate students and their parents on best online security practices.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fusion Informatics Limited to accomplish?

• We needed help building an AI assistant for our team. Something that could pull info fast from all our systems like CRM and documents. It had to save time and be easy for everyone to use. We wanted it to work well for our nonprofit, Cyber For Youth.

SOLUTION

How did you find Fusion Informatics Limited?

Referral

Why did you select Fusion Informatics Limited over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Fusion Informatics Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They helped clean up a lot of messy data. Some of it was old, some hard to find. Then they made the AI assistant that could find answers from our systems. They also made sure only the right people could see private info. They added a nice interface too so anyone could use it without much training.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The AI tool is working great so far. It gets things right most of the time, and it’s already helping our team a lot. Around 35% of our team is using it now. We think more will use it soon.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were really easy to work with. Always gave updates. They listened to our needs and offered smart ideas. They stayed on track even with a tight timeline. Felt like they were part of our own team.

What was your primary form of communication with Fusion Informatics Limited?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They cared about what we do. Not just the tech part, but also our mission. They worked hard, gave helpful advice, and really wanted the project to succeed. That meant a lot.

Are there any areas for improvement or something Fusion Informatics Limited could have done differently?

No real issues. Everything was smooth from start to finish.

BACKGROUND

Please describe your company and position.

I am the Owner of Sobo

Describe what your company does in a single sentence.

Sobo is a patent pending, trust-based consulting platform that enables business growth through AI-assisted actionable insights, vetted fractional consultant matching, and engagement assurance.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fusion Informatics Limited to accomplish?

• we needed help building our app for sobo... mobile and web. it had to do a lot, send money, pay bills, stuff like that. we had a lot going on and needed a team that could really get it done.

SOLUTION

How did you find Fusion Informatics Limited?

Referral

Why did you select Fusion Informatics Limited over others?

• Good value for cost
• Referred to me

How many teammates from Fusion Informatics Limited were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The app is kinda like a digital wallet. we needed login, fund transfer, bill pay, plus backend stuff to keep it secure and working right. fusion built the mobile app and web version from scratch. we gave them our plan and they helped shape it more, then got to work. we used docs and calls to stay in sync, and they broke the project into smaller parts so it didn’t feel overwhelming.

they made the system simple for users but strong under the hood. they were good about sharing updates and asking the right questions along the way.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

they did more than we asked. super professional and quick to jump in when we needed changes. even worked late a few times just to make sure we stayed on track. we were really impressed with how the app turned out.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

workflow was solid. dinesh led the team well. i liked that i could hop on a call with devs directly when needed. no confusion, just straight to the point. we used teams and jira and that worked great.

What was your primary form of communication with Fusion Informatics Limited?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

they speak english well, which helped a lot. but more than that, they got the project. they made smart suggestions, didn’t just build what we said, they helped us think through better ways to do things. that was huge.

Are there any areas for improvement or something Fusion Informatics Limited could have done differently?

not really. this was our first time working with them and everything went smooth. we’re happy with what they did and we’d work with them again for sure.

BACKGROUND

Please describe your company and position.

I am the President and Co-Founder of Payscout

Describe what your company does in a single sentence.

Payscout is a leading merchant services provider, connecting merchants and consumers via credit, debit, ACH, Apple Pay, Google Pay, and alternative payment networks.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fusion Informatics Limited to accomplish?

• We hired Fusion Informatics to build a custom mobile trading app for both stock and forex markets. We needed user-friendly functionality, real-time market data, strong security, and seamless backend integration. Given our focus on financial tech, compliance and data protection were key priorities.

SOLUTION

How did you find Fusion Informatics Limited?

Referral

Why did you select Fusion Informatics Limited over others?

• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Fusion Informatics Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Fusion Informatics handled the entire development lifecycle. They designed and developed the app from scratch, including:

• Secure user authentication and login
• Real-time data feed integration
• In-app trading features
• Portfolio tracking and alerts
• Risk management tools
• Community features like following and chat
• Backend development with compliance and performance optimization

Their team worked closely with us throughout design, testing, and deployment phases, making sure everything was scalable, secure, and aligned with our goals. The app launched on both iOS and Android without issues.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since launch, we’ve seen a strong increase in daily active users, solid engagement rates, and growing trading volume. The app’s performance has been reliable, with minimal bugs or downtime. We also noticed better retention and more users converting to active traders.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent. They were proactive, detail-oriented, and met every milestone as promised. Communication was consistent and clear.

What was your primary form of communication with Fusion Informatics Limited?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Fusion Informatics didn’t just do the work, tthey thought through the work. They came to us with ideas, insights, and suggestions to improve the app and anticipate future needs. Their professionalism, work ethic, and ability to understand the financial tech space really impressed us.

Are there any areas for improvement or something Fusion Informatics Limited could have done differently?

No complaints, we were happy with every aspect of the partnership. They delivered exactly what we needed and then some.

BACKGROUND

Please describe your company and position.

I am the HR Manager of IIT Software

Describe what your company does in a single sentence.

Our company specializes in the delivery of tailored and bespoke online web solutions for organizations from various industry sector

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fusion Informatics Limited to accomplish?

• Our goal is to revamp our online web solutions to create a more tailored and bespoke experience for our organization and then we chose Fusion informatics limited

SOLUTION

How did you find Fusion Informatics Limited?

Online Search

Why did you select Fusion Informatics Limited over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Fusion Informatics Limited were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work of the project first begin by identifying the niche for our business and encompassed a comprehensive overhaul of our online web solutions. the key deliverables begin with a meticulous examination of our business needs, target audience, and specific requirements to guide the development process. and also some deliverables includes rebuilding and enhancing our web platforms to ensure responsiveness, seamless functionality

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurables outcomes begins with the fact that User engagement saw a significant uptick following the implementation of the enhanced web solutions. The intuitive interface and improved functionality resulted in longer user sessions and increased user retention. And also user authentication and advanced search capabilities were part

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management can be assumed by saying they are great and highly responsive to our needs

What was your primary form of communication with Fusion Informatics Limited?

Email or Messaging App

What did you find most impressive or unique about this company?

We found a lot of things impressive but what now stood out the most about them was their unwavering commitment to delivering visually appealing web solutions that remained highly functional was imppressive

Are there any areas for improvement or something Fusion Informatics Limited could have done differently?

no areas