Foreignerds INC.

BACKGROUND

Please describe your company and your position there.

Sr. Manager at one of the fastest growing healthcare start-ups.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Foreignerds INC., and what were your goals?

To help us build a complete platform. Our goal was to implement the best software application and integrate complex features to support the functions of the business. The aim was to create a custom CRM software to manage our users efficiently. We wanted to automate the internal system of the organization and so it was necessary to hire professional assistance like Foreignerds.

SOLUTION

How did you select this vendor and what were the deciding factors?

We decided to look for software companies based on the guidance given by our technical expert. During this process we came across 5 companies and reviewed their website. Based on the past work and brief discussion with each company, we finalized Foreignerds for their expertise in multi-platform applications. They also have the capability to manage offshore deliverables.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project began with setting the roadmap of expectation and how we envision our CRM to be. The team took our ideas for the application and explained how they can be implemented and what will be the challenges. Our software is based on SuiteCRM. They not only developed it from scratch but also trained our in-house team so they could operate it efficiently. It has been successfully deployed on our internal server and is accessible via app and web browser.

How many people from the vendor's team worked with you, and what were their positions?

We worked with the lead of the project and team of software development. The backend engineers took care of the testing process while all other activities were handled by the lead experts.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The application has allowed our internal system to move at pace 20% smoother than before. All the information fed in the system is available at the tap of the button. The task of resource allocation and management has also become efficient. Over the past few months of using the software, we have saved significant man hours that were once invested in manual recordkeeping. The design and navigation of the app is also smooth. The reliability of the software comes from integrating security features in the application.

Describe their project management style, including communication tools and timeliness.

Foreignerds followed a schedule of all the tasks and meetings to be conducted well in advance. All the meetings, discussion were conducted once every 2 weeks on Google meet, Skype or Basecamp. They maintained a data sheet for all their activities and testing process conducted. In each meeting the progress of the previous plan was discussed. The team was coordinating well and responsive according to their position.

What did you find most impressive or unique about this company?

The people at Foreignerds do their job very with great care and responsibility. All of them were invested with dedication and always ready to answer our small to big concerns. The team has also proved its efficiency in testing times of errors and need of quick resolution.

Are there any areas for improvement or something they could have done differently?

The application is running smoothly and we're grateful

BACKGROUND

Please describe your company and your position there.

I work as a tech lead at one of the leading industrial gas manufacturing companies. We manufacture industrial gases like Oxygen, CO2, etc.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Foreignerds INC., and what were your goals?

We decided to hire Foreignerds since we needed assistance in helping us define a process and execute a new ERP system for our operation in our equipment manufacturing business. Our goals included figuring out an efficient inventory management system and we needed help with the accounting aspect of our business.

SOLUTION

How did you select this vendor and what were the deciding factors?

Our previous ERP system was failing so we thought Foreignerds would be the perfect choice for our requirement. We had conducted research and listed down a few agencies. We connected with Foreignerds and understood that they were capable of tackling our requirements and coming up with a sound ERP system. Some of the deciding factors was their expertise in the ERP development field, their portfolio which was extensive and gave us an idea of what kind of services they provided and their rates were within our budget.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Before we decided to hire Foreignerds, we were finding trouble in integrating the back office functions and conducting information flow within different aspects of the organization in order to proceed with decisions that require data. Foreignerds made sure to first understand our concerns and what our requirements were, before they mapped out a blueprint of the work that would be executed and gave us a brief idea of what kind of results we were to expect.

Their team used a software called Odoo, since it allows for the integration of business applications for building websites, sales, management of business operations, employee productivity, etc., and this application seemed to work in sync with our requirements and we were satisfied with the way everything was put together.

How many people from the vendor's team worked with you, and what were their positions?

We worked closely with the owner of Foreignerds and the lead architect since they oversaw the progress of the work. Our internal IT department and a few professional consultants were present in the development stages and worked in sync with the vendor team as well.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

With the new ERP, we saw our efficiency increased by 10%. That's great as it helps us get more things done with minimal efforts.

Describe their project management style, including communication tools and timeliness.

The project was managed in the most professional way. The vendor team ensured to complete the work that was designated on a daily basis to them, on time and they reported the progress on a daily basis as well, which enabled us to keep track of the project. The communication mostly happened over Skype but, general communication was conducted through emails and if urgent communication needed to be conveyed, we resorted to direct calls.

What did you find most impressive or unique about this company?

We were very impressed by the dynamics of the team and their vast industrial knowledge gave them the opportunity to guide us through our project and the decisions we made. They also partook in the decision making processes and suggested ideas that made our existing plan of action a lot more promising.

Are there any areas for improvement or something they could have done differently?

No, there are no areas for improvement. The team was exceptional with their work.

BACKGROUND

Please describe your company and your position there.

I head the marketing department of India’s most popular e-learning platform.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Foreignerds INC., and what were your goals?

As a leading recruiting firm we were already running several campaigns on Google, Facebook, and LinkedIn. However, we wanted someone to take over the tasks and optimize them in a more professional manner. It would allow us to run more frequent campaigns and optimize the content as per market relevant topics. We hired disruptive marketing because the focus of an industry professional will help us generate better ROI.

SOLUTION

How did you select this vendor and what were the deciding factors?

When we found and scheduled a call with the team of Disruptive marketing, they were very diligent and professional in their style of communication. They spoke to us about some of the tactics applied in the previous projects like PPC, end-to-end SEO strategy, keyword optimization. After reviewing other agencies alongside, we selected Disruptive marketing for their professional attitude.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

Initially, the team of disruptive marketing did background research on our company and laid down the platforms. We are mainly operational on websites, LinkedIn, and Facebook. The agency then analysed the metrics of each ongoing campaign. From there they started suggesting changes in ad groups investment. Further they created campaign plans for upcoming months on Google ads and also crafted a strategy for social media campaigns. The ongoing campaigns were continued with some minor changes and regular monitoring.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with a lead project manager, the Digital marketing head, and an SEO expert who were communicating with our team during all the meetings. Apart from that in the backend, we had 1 content writer and social media manager working as per the instructions of the head.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our existing Google ad campaigns results changed and the CTR moved up to 21%. The conversion rate also impacted due to some changes made on the landing website. We received clicks from social media and inquiries on Facebook after running a successful campaign. The reach of the business has increased by 15-20% from where we started off initially.

How effective was the workflow between your team and theirs?

We had calls with the team on a weekly basis conducted via Skype. In the first discussion they had laid down a few steps that helped in gaining the momentum of the project. The key people involved in the discussion were the head of digital marketing, the SEO expert and the project leader.

What did you find most impressive or unique about this company?

We were impressed by the expertise each member of the team had in their respective fields. Also, the project leader had great communication skills. He was very efficient in explaining the ideas to both our company and his team. Their industry experience is an added advantage that has paced up the application of different strategies.

Are there any areas for improvement or something they could have done differently?

We are quite satisfied with the work.

BACKGROUND

Please describe your company and your position there.

I am the CEO of a fitness brand that helps individuals take control of their nutrition and maintain a healthy routine.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Foreignerds INC., and what were your goals?

The project was to help with the implementation process of an effective digital marketing strategy for our company. Our goals were to help increase the number of conversions, generate a good amount of traffic to the website, and help improve the reach of the website in an organic manner.

The team also assisted in our social media marketing by implementing specific strategies by managing our ad campaigns and they also improved the way email marketing was done by our company.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were able to decide that Foreignerds would be the perfect fit for our project, after having researched and communicated with other digital marketing agencies. We were impressed with Foreignerds’ portfolio and the clientele list they had previously worked with

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

The work began with our team meeting with the vendor team to explain what our requirements were and what our expectations were with respect to the results of the growth of our agency’s website. Foreignerds took the time to go through our past work and campaigns, understood every aspect of what we were expecting from their services and they also took note of the audience we were aiming to target. The vendor team worked with the SEO component, before they moved on to the PPC and then worked on other marketing means. Along the way, Foreignerds was ready to provide new insights and recommendations that would prove to be value addition for our project.

How many resources from the vendor's team worked with you, and what were their positions?

We worked closely with the SEO specialist as well as the digital marketing specialist to ensure the smooth flow and development of the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Some of the measurable outcomes were Foreignerds introduced new channels of marketing that allowed us to receive better results without increasing investments. The results were verifiable and this assured us that the vendor team were exceptionally well-versed in the work they did.

How effective was the workflow between your team and theirs?

The project was managed efficiently and the communication between ourselves and their team was timely and professional by nature. Foreignerds made sure to keep us updated on a daily basis regarding the pipeline of work they wished to achieve every day and this gave us a better understanding regarding how the work was progressing.

What did you find most impressive or unique about this company?

The most impressive aspect of having worked with Foreignerds was that the lines between a client and vendor were blurred because of the fact that they were easy to work with. Cooperation with them did not seem like a task and we had a great experience teaming up with them.

Are there any areas for improvement or something they could have done differently?

As per our observations, there seems to be no area of improvement. We just have to say that we were delighted to have worked with Foreignerds and will continue to do so in the future as well.

BACKGROUND

Please describe your company and your position there.

Business development executive at a business process outsourcing company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Foreignerds INC., and what were your goals?

We wanted our digital marketing requirements to be handled by Foreignerds for our website. Our goal was to help improve the number of conversions, pipeline our marketing initiatives, and create interesting content that could be used on our social media platforms and have the team manage the ad campaigns for our various social media like Facebook, Twitter, etc.

SOLUTION

How did you select this vendor and what were the deciding factors?

A thorough in-depth research was conducted to find the right service for our project purposes and we came across Foreignerds. The reviews of this agency were positive and we were impressed with their clientele as well as their portfolio and the decision was made.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

We needed to revamp our social media as well as content marketing in order to achieve our goals and having understood the assignment at hand, the vendor team worked on strategizing the different aspects of our digital marketing requirements such as UX copywriting, the copy for social media and producing relevant and interesting web content.

How many resources from the vendor's team worked with you, and what were their positions?

We had a few digital specialists work directly on the project as well as the project manager who overlooked every process and made sure all of the work was being done accordingly and timelines were met.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The team had worked on our social media platforms. For example, taking the case of Facebook, they had managed to create compelling social media content and engaging ad campaigns that attracted people to visit our website. The deliverables were met in the most efficient manner by the team. We've received content that has truly added value to us and our readers.

How effective was the workflow between your team and theirs?

The communication between the team and ourselves were seamless and Foreignerds was proactive from the beginning until the conclusion of the project. Our communication was mostly done over emails and we resorted to WhatsApp in case of any urgent information that needed to be communicated to the vendor team.

What did you find most impressive or unique about this company?

We were extremely impressed by the quality content that Foreignerds provided our company with and the ideas they offered for developing our website in the most articulate manner.

Are there any areas for improvement or something they could have done differently?

There are no areas for improvement, according to our understanding. The team was meticulous with their work and we were happy to have had Foreignerds take on this project.

BACKGROUND

Please describe your company and your position there.

I am the associate partner of a leading venture firm based in San Francisco.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Foreignerds INC., and what were your goals?

Managing resources was getting difficult as we started expanding exponentially. Thus, we wanted to develop an ERP that could help us manage our resources efficiently. And we hired Foreignerds for software ERP development.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had been looking for a reliable software development agency for quite a while when one of my friends recommended Foreignerds. We had a short meet and hired them as they sounded confident and had a good track record of working on similar projects.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

In our initial call, we finalized the features that we were seeking to implement in the ERP. Next, they started working on the project. Their team first developed the software and then integrated features that were important to us. Not only that, they also helped us add several third party services that we were using to our ERP. As of now, their team is testing the features to ensure they are operating as intended.

How many people from the vendor's team worked with you, and what were their positions?

We worked with a software development team which was assigned to us. Apart from them, we had a project manager who took care of all we needed and a tech lead who would intervene whenever we needed to discuss new features.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The ERP they have developed is how we had imagined it would be. Their ability to translate our requirements into a sound ERP system is just exceptional. Starting from its design to performance - everything is just right. They went above and beyond to integrate third party services we were using. It was amazing working with them.

Describe their project management style, including communication tools and timeliness.

They managed the project pretty well. They kept us informed at every stage and took our inputs regularly. The tools we mostly relied on were Google Meet, Skype, and Basecamp.

What did you find most impressive or unique about this company?

Their ideas went a long way in making our ERP usable and easy to work with. They’re always on time with conference calls, and also understood every detail of what we wanted from them. Their team was responsive and technically sound. I remember there were times when we ran into technical challenges. However, their team didn’t let that affect the project timeline or cost. They quickly found their way up and managed to get through it.

Are there any areas for improvement or something they could have done differently?

They are also maintaining the ERP. Everything was done well. Nothing to point out.

BACKGROUND

Please describe your company and your position there.

I head a digital agency. We offer our clients everything from digital marketing to content creation.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Foreignerds INC., and what were your goals?

We were falling short of resources and needed a reliable marketing partner who can handle a couple of our marketing projects. That’s when we hired Foreignerds. Our client’s main objective was to increase the number of conversions while improving their organic reach.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were in touch with a couple of marketing agencies. I personally had calls with them to access their expertise with digital marketing. We hired Foreignerds based on their clientele, portfolio, and industry expertise.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

We had a brief call initially wherein we explained to them the scope of the project and the results we were expecting out of it. They analyzed our client’s existing marketing campaigns, understood their business, and target audience. Based on their analysis, they shared with us a roadmap for execution. They first started with SEO, and gradually moved on to PPC and other means of marketing. Their team optimized the paid ads campaigns such that they yield maximum results and improved our client’s search engine rankings significantly. The best part about them was that they always came up with new ideas and recommendations that had tremendous potential and could add great value to the project.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with a digital marketing specialist, SEO analyst, and a paid campaign expert.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

They helped us minimize the spend on paid ads without influencing the results we were getting. In other words, we managed to decrease our paid ad spends by a staggering 34%. Additionally, they introduced several new marketing channels that we could focus on for getting better results with minimal investment. They know the game very well and you can rely on them for getting tangible results.

How effective was the workflow between your team and theirs?

The project was very well managed. The communication was quick, and professional. They sent us daily reports of the marketing campaigns that they were running with a brief summary about our ROIs, and conversions we were getting. So rather than going through the entire sheet, we only glimpsed through the summaries provided by them. Pretty cool. For communication we used skype, emails, calls, and sometimes Google Meet. The project was managed via our in-house PMS tools.

What did you find most impressive or unique about this company?

They are not salesy. They genuinely care about their clients’ success and are ready to go above and beyond their responsibilities whenever needed. The entire team is highly skilled and approachable. Unlike other agencies, they take the time to learn about the business, and target audience before coming up with a strategy. They are reliable, trustworthy, and easy to work with.

Are there any areas for improvement or something they could have done differently?

Nothing significant that can be pointed out. They were genuinely interested in the project and did their best to get the results that we were seeking to achieve.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of an agricultural farm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Foreignerds INC.?

We needed digital marketing services.

SOLUTION

What was the scope of their involvement?

Their team provides SEO services for our site, helping with keywords. They also write blogs and post on social media for us.

What is the team composition?

Saloni (Human Resources Executive) is my main contact. There are several people involved in email exchanges. There is also someone who writes the blog posts.

How did you come to work with Foreignerds INC.?

Their team sent us an email. After that, I researched them on Google. It was easy to find them, so they do a good job with their own SEO.

I reached out to them, and I was happy with the reasonable pricing. We decided to give them a try.

How much have you invested with them?

We spent roughly $2,500.

What is the status of this engagement?

Our engagement with them started in October 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their team provides reports on our keywords and website traffic. When we started working with them, we were on the third page of Google. In a little over a month, we moved up to the second and bottom of the first page.

How did Foreignerds INC. perform from a project management standpoint?

Foreignerds INC. has done what they said they would do. We communicate through phone calls and emails. They’re available. They’re flexible to call around my availability.

What did you find most impressive about them?

Their team has exceeded my expectations, accomplishing more than we were able to on our own.

Are there any areas they could improve?

I would like to look into ways of tracking who is searching and set up promotional ads.

Do you have any advice for potential customers?

If you’re looking for higher-end SEO solutions, they’re cost-effective. Be aware of the language barrier because they use Queen’s English, so the sentence structures are slightly different. Don’t be afraid to ask them to repeat themselves or change the word flow on the content they write.

BACKGROUND

Introduce your business and what you do there.

I recently started a brand new boutique company called Kaddidlehopper Services, LLC. We’re basically in our infancy and we’re clicking over a full year. 

We provide a very unique boutique service to the recreational vehicle (RV) and mobile home communities. Florida is probably the best place to start because the community here tends to be of the older community. Our customers may not have the desire to do things such as regular residential cleaning services and landscaping. 

We also provide a ride, share, and delivery services. Moreover, we also do pet sitting and dog walking services. Overall, we provide services that are specifically tailored to each of our customers. For instance, we have some people who can’t drive very well and they have to go to a doctor, and we take them to their appointments and pick up their prescriptions. Sometimes, we also offer grocery shopping services. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Foreignerds INC.?

Part of our new business growth was marketing and communicating the products and services that we offer. Since we started this organization, I was blown away by how quickly we were growing and the essence of where our services were being needed.

In relation to that, I knew that I needed to have a website that would generate interest and display our value to the RV and mobile home community. Above all, we wanted something that could enhance our online presence.

SOLUTION

What was the scope of their involvement?

We were very specific with our requirements because we didn’t want just a web template — we wanted to have the flexibility of developing a distinctive website. We envisioned a WordPress website that was intuitive, mobile-friendly, and user-friendly even to our foreign customers. 

Additionally, we wanted the platform to capture data on how many users were using our site and what web pages were getting hit. That way, we could forecast what people were interested in and what particular product or service they clicked on.  

Most of our clients were Canadians who spoke French. As a result, Foreignerds developed some of our pages into French so that our third-party stakeholders could understand our message and illustrations.

Another feature of the website was allowing us to maintain information of our customers such as contracts or pictures of their unit so that when they need it, they could have access to that again. Since Canadians could only stay in the country for six months annually, it was vital for us to have an interactive popup calendar. That way, when our customers would log in again, I could plan accordingly with my staff so that we could prepare for their arrival. 

In addition to that, they agreed to host the email portion of my website. Moreover, I negotiated with them to host the email portion of another company website I had. 

What is the team composition?

We communicated with their VP of sales and he assigned a project manager to work with us. We worked with two project managers, and they had web developers and other staff that supported them. 

How did you come to work with Foreignerds INC.?

They were running a marketing campaign and I received an email from Foreignerds. The timing was perfect because we wanted to proceed with website development. At the time, another company also emailed us so I communicated with them first. However, I tried to reach out to them several times, but as far as I was concerned, they were no longer interested since they were not responding to us.

When I talked to Foreignerds, we understood each other. After that, I requested a statement of work (SoW), so that there was clarity on what my requirements were since I had three businesses to run. The contract also provided the timelines, duration of the contract, and the project’s cost.

They gave me a professional SoW which captured the majority of my requirements. After we were done with a couple of clarifications, I was happy to sign the paperwork prepared by Foreignerds.  

How much have you invested with them?

The negotiating amount was $3,000.  

What is the status of this engagement?

We worked with Foreignerds from March 2020–January 2021. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The team was customer-focused and whenever we ran into issues, they immediately supported us. Everything was seamless, and as far as customer service was concerned, the project was handled professionally and they never missed a beat. 

Our website is still new right now, so we don’t have any metrics yet. However, we received good feedback on our platform. I expect to run into glitches because we didn’t fully test it yet with clients, but I’m confident that Foreignerds would be supporting us on that endeavor. 

How did Foreignerds INC. perform from a project management standpoint?

I was really impressed that they were able to identify exactly the team who would be working with us right away. When the primary project manager fell ill right as we were kicking off the initial development concept and development pages, they quickly put another project manager in charge. 

The new junior project manager they assigned was phenomenal. Even though she was learning, we didn’t feel burdened by her lack of expertise or inability to accomplish a task. When I had questions, she immediately responded to me. 

I had schedule challenges because I was very busy, but the team hung in there and worked with me. There were times when I was only available around 10 p.m.–11 p.m., and their project manager still accommodated me. Perhaps, they used tools internally, but I didn’t really care as long as they managed themselves well. 

Foreignerds constantly reminded me that they were just waiting for me, and when I told them that I’d get back to them as soon as I could, they always responded in a very professional manner. I never felt I was being pushed to get back to them. Instead, the Foreignerds team was always understanding. 

What did you find most impressive about them?

I had no problems with Foreignerds, and I have no plans to go anywhere else for my website development. I'd refer them to people I know because they showed a high level of commitment and a great attitude during our partnership. Moreover, they did what they say they would do, and they remained patient with me. Most importantly, even though English was not their first language, they made it work.  

Are there any areas they could improve?

On the technical side, they could test out pages while in the process of developing them. We had 1–2 times when the checklist indicated that the pages were completed, but when I looked at them, they didn’t look completed at all.

They did the work, but there were issues between the browsers on Safari, Google Chrome, Microsoft Edge, and more. There were times when I felt frustrated because it was not working even though I removed all the cookies and refreshed my browser. However, for the most part, everything was pretty smooth.

Do you have any advice for potential customers?

Understand what your concept is, as well as your products and services. If you don’t understand it and you can’t communicate it well to Foreignerds or other web development companies, they won’t be able to turn your vision into reality.

BACKGROUND

Please describe your company and your position there.

I'm the Founder & CEO of a Managed Information Technology and Cloud Services company. We provide business technology infrastructures to support and secure online business activities. Nothing sexy or glamorous, just good, solid, and safe platforms to satisfy our clients' customers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Foreignerds INC., and what were your goals?

We have engaged Foreignerds on several projects. One of notable interest was a directed, purposed and custom design of Municipality Management Software for a local municipality project we were bidding.

Our initial goal was to determine if were able to meet the requirements of the contract by providing a secure SaaS platform with high availability using technologies that increased performance while reducing costs for the client.

SOLUTION

How did you select Foreignerds INC. and what were the deciding factors?

Very often we received sales pitches from companies. Though not always available to engage, we attempt to respond to each request as we understand the need to increase a customer base.

In lining up additional technical resources, we interviewed a few companies and Foriegnerds stood out as a contender. After a few back and forth exchanges, we chose Foriegnerds as our development arm due to Vivek's professionalism and timeliness of responses.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Wingu Technology and Foreignerds invested and worked many hours to respond to a RFP bid that required us to deliver a solution that could be deployed from scratch within 8 weeks. We chose a combination of technologies such as Linux, PHP, HTML5, and MYSQL to create a multi-node application.

We created a product to address the client's request of Unlimited User Licenses. All data would remain with the client and we presented a Single Tenant Solution for ultimate privacy. In addition, our solution was to interface with all existing systems owned by the client.

A monumental task in such a short period of time. We would provide a custom built, custom purposed, highly-available software application and highly-available hardware solution with our combined capabilities.

The solution Foreignerds worked with us to develop would import all existing client data, track ownership of history of properties, view properties with a built-in GIS mapping system, manage documents, provide calendaring capabilities, contacts management, integrate with Microsoft Outlook for communications, integrated mapping and navigation system, reporting tools, administration capabilities, allow customer feedback and integration, track permits and licenses, and track code enforcement and several other useful features to properly manage a municipality.

How many people from the vendor's team worked with you, and what were their positions?

We worked directly with Vivek and a project manager to pool and synchronize our development efforts. There were eight (8) assigned technical staff members provided to assist with development of the project. With more as the project would require.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Unfortunately, after much work on both Wingu Technology and Foreignerds behalf, the county we were bidding with decided instead to continue using a product already in use.

It was disappointing that no vendor was chosen though much was invested to present a solution with all of the requirements acknowledged by the governmental agency. What really impressed me was Vivek's response to a dismal end of a bidding process.

"It is alright. Part of business my friend." A simple, but an emotionally intelligent response based on all of the upfront work and investment we performed in response to this RFP.

Describe their project management style, including communication tools and timelines.

First and foremost, everything was in writing. After initial and periodic teleconferences, we followed up every communication and agreement with written confirmation. It was easy to review our agreements and we had zero communication challenges while working this project.

What did you find most impressive or unique about this company?

Foreigners produced a high-quality and very detailed report that outlined each and every capability of the product being produced. The report was concise, legible, and easy to read.

Are there any areas for improvement or something they could have done differently?

Vivek and the Foreignerds team is experienced and knowledgeable. It is very apparent that Foreignerds is customer focused and willing to adjust and address every need of it's client base.