Fannit

BACKGROUND

Introduce your business and what you do there.

I’m the co-owner of an exterior home maintenance company. We offer services such as window cleaning, gutter cleaning, pressure washing, and moss treatment to keep roofs healthy.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fannit?

We wanted to improve our web presence and SEO to increase organic traffic and sales. 

SOLUTION

What was the scope of their involvement?

Fannit is our SEO partner. They help us target customers with dirty windows through ongoing SEO and backend consulting efforts. They’ve written blog posts and finetuned parts of our website.

What is the team composition?

We’ve worked with Ryan (Web Development & Design Manager) and two other technical team members. 

How did you come to work with Fannit?

My husband and business partner found Fannit, and they had good reviews. 

How much have you invested with them?

We invest $1,400 per month with Fannit.  

What is the status of this engagement?

We started working with them in December 2017, and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Fannit has shown us various methods to grow our business through a more proactive approach to SEO. We meet with them quarterly to discuss our analytics, and we’ve noticed an increase in the number and quality of leads. Our credibility has skyrocketed by 70–80%. 

It’s been a long process, but now that we’ve worked together for a while, it feels like a weight has been lifted off our shoulders. They care about our business and have been able to drive good-quality traffic to our website. Their methods have improved our SEO, so we don’t need to spend as much on advertising. 

How did Fannit perform from a project management standpoint?

Working with Fannit has been easy. Ryan has a very respectful approach and can get into the nitty gritty details or just complete the tasks we ask for. 

Ryan is very proactive and on top of things. Since we’re a small business, we don’t have many emergencies, but they stepped in to help us reach people during the labor crisis. We use a project management tool that allows us to keep track of progress easily, but I’m not sure what it’s called. 

What did you find most impressive about them?

Fannit genuinely cares about customer satisfaction. Our three fundamental values are joy, excellence, and integrity, and they demonstrate all three. They do the right thing and are good at what they do.  

BACKGROUND

Introduce your business and what you do there.

I’m the former owner and manager of a full-service medical spa.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fannit?

I have a background in IT and understand the importance of SEO and advertisement, and I wanted to hire those services for my company.

SOLUTION

What was the scope of their involvement?

Fannit has provided us with SEO services. They’ve optimized the website and built links to reputable sites to improve our ranking. The team has also helped us with Google Ads campaigns. However, since our services are high-dollar promotions, they’ve focused on organic SEO. 

What is the team composition?

I worked with many teammates from Fannit; throughout the first two years, my main point of contact changed around 5–6 times. Then, Fannit assigned Chris (Marketing Strategist) to my project, and he stayed with us. 

How did you come to work with Fannit?

After my previous service provider passed away, one of my advertisers referred me to Fannit because they were local in my area. 

How much have you invested with them?

We spent about $3,000 a month with Fannit. 

What is the status of this engagement?

We started working together in July 2019. Although I’ve recently sold my company, their engagement with Fannit is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

I wasn't happy with them for the first two years of our engagement because I didn't feel like they understood my company. However, the game changed when Fannit brought Chris along. He had a background in medical spas and used to own one. After we started working with Chris, Fannit became a dream for me — I only regret that we didn't have him for longer. 

In terms of organic search results, Chris moved the needle more than any other teammate from Fannit, which was really important because it saved us money on Google Ads. They were on top of things and very knowledgeable. 

How did Fannit perform from a project management standpoint?

Chris provided monthly reports, which I appreciated because it allowed us to understand what was happening behind the scenes. We also had monthly meetings where Chris would explain things line by line. 

We usually communicated via email and had our monthly meetings over Zoom. Chris was really communicative. 

What did you find most impressive about them?

Fannit evolved, which was a good thing — teammates like Chris helped them do that. Chris understood our business because he used to own a medical spa, so he could put himself in that realm and then branch off. 

Are there any areas they could improve?

Having teammates with knowledge of the clients' industries would be very positive. Although Fannit didn't always do things to my liking, they were growing at the time I stopped working with them.

BACKGROUND

Please describe your company and your position there.

I am the CEO of a PPC Agency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SEO Company Fannit, and what were your goals?

We hired Fannit to help with SEO including link building, GMB optimization and some on-page optimization.

SOLUTION

How did you select this vendor and what were the deciding factors?

This was a referral based on their reputation for SEO. After hearing their strategy and costs, it was a great fit.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

After an audit of our website and organic ranking, Fannit put together a well-thought out strategy including high quality link building, keyword ranking, on-page optimization, and GMB optimization. Each month we received reports on our organic keywords and traffic as well as the domains we gained links from with the metrics of those domains.

How many people from the vendor's team worked with you, and what were their positions?

We worked with a few different SEO strategists and team members. They were all very helpful.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We saw a significant increase in keyword ranking (almost tripled in volume) and resulted in more organic traffic and leads.

Describe their project management style, including communication tools and timeliness.

They used video reporting and a project management tool called TeamWork that allowed us to see all the deliverables they were working on, the progress, and kept reporting all in the same spot.

What did you find most impressive or unique about this company?

Their level of knowledge was impressive, and their flexibility was unmatched.

Are there any areas for improvement or something they could have done differently?

None - they are a great team.

BACKGROUND

Please describe your company and your position there.

I am the owner of Leyba Defense PLLC. We are a law firm in Bellevue, WA focusing criminal defense and DUI cases.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SEO Company Fannit?

I initially reached out to Fannit after having a bad experience with another SEO company that I was using for search engine optimization with my company website. After several phone calls and meetings I decided to move forward with Fannit to have them provide me with SEO services including optimizing my website, increasing my presence on google, redesign of company website, and paid per click advertising.

What were your goals for this project?

I wanted to increase traffic to my website and other advertising platforms which would result in my potential business to my law firm.

SOLUTION

How did you select this vendor?

I searched online for SEO companies in my area. The previous company I had worked with was out of state and I wanted a company that I could meet with in person and that was local.

Describe the scope of their work in detail.

After I decided to more forward with Fannit we had several meetings to discuss what I wanted my online presence to look like, the ideal clients and cases I was looking for. We then tailored a game plan to accomplish those goals.

What was the team composition?

I have worked directly with the owners of Fannit and well as their support staff, and with several other members of their team who are assigned to my account.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Since working with Fannit my website traffic has increased 100%. This has resulted in an increase in income and profits every year I have worked with Fannit.

How effective was the workflow between your team and theirs?

Fannit is extremely easy to work with. Whenever I have a question or want to schedule an appointment to go over my account I receive an immediate response and will have that meeting withing a few business days depending on our schedules.

What did you find most impressive about this company?

I appreciate their level of customer service and response time. In addition they do great work and get results which to be frank is what I really care about.

Are there any areas for improvement?

I am very satisfied with everything Fannit has done for me.

BACKGROUND

Please describe your company and position.

I am the CEO of Grain Supply

Describe what your company does in a single sentence.

Sells grain storage and handling components to farmers and CO-OPS

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fannit to accomplish?

• optimize website
• grow seo awareness

SOLUTION

How did you find Fannit?

Online Search

Why did you select Fannit over others?

Pricing fit our budget

How many teammates from Fannit were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

website needed to be updated and optimized and we needed to focus on SEO growth and expanding our reach

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Everything on the website got optimized and up to date. This allowed the site to run more effectively and efficiently which has helped bring more people to our site

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Kristine was very responsive to make sure I was happy with their work. Anything that needed to be changed or redirected, we hopped on a call and discussed the best coarse of action to take. No matter the time of day, If i had a question or concern Kristine was very responsive

What was your primary form of communication with Fannit?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Communication, to me, is the key, and Fannit has been very responsive to all my requests. Which, as a business owner shows to me they care about my business as much as I do

Are there any areas for improvement or something Fannit could have done differently?

no complaints right now

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Doran Holdings

Describe what your company does in a single sentence.

We are a home service company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fannit to accomplish?

• Improve site rankings
• Drive traffic to the website

SOLUTION

How did you find Fannit?

Referral

Why did you select Fannit over others?

High ratings

How many teammates from Fannit were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

SEO work

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased site traffic, increased site speed, and bumps in SERP results.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were great. Especially Kristine. She was extremely helpful.

What was your primary form of communication with Fannit?

Virtual Meeting

What did you find most impressive or unique about this company?

They do exactly what they say they will. Not super common today.

Are there any areas for improvement or something Fannit could have done differently?

No they have been great.

BACKGROUND

Introduce your business and what you do there.

I’m the director of operations at KWI Clutching, a performance clutch manufacturer built for real riders who demand more from their machines. We specialize in CVT clutching solutions for Can-Am, Polaris, Kawasaki, and Speed UTVs.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fannit?

We needed to increase our exposure online and dial in the backend of our website.

SOLUTION

What was the scope of their involvement?

Fannit provides SEO and website-related optimization services. The team focuses on Google search optimization and sales.

What is the team composition?

We work with Sarah.

How did you come to work with Fannit?

We brought them on after working with them for another company.

What is the status of this engagement?

We started working together in January 2023, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen more website traffic and better search results over the past year.

How did Fannit perform from a project management standpoint?

They’re the absolute best. Sarah is extremely knowledgeable and amazing at what she does. She has single-handedly increased the traffic on our website and helped us rank against competitors. All forms of communication are responded to immediately, but our standard is through email.

What did you find most impressive about them?

The customer care, amount of detail, and knowledge are unparalleled. Moreover, their accessibility and what they do to go above and beyond for their clients are impressive.

Are there any areas they could improve?

No, there aren’t any.

BACKGROUND

Please describe your company and position.

I am the Owner of 5E Pump and Well Service

Describe what your company does in a single sentence.

Water systems and maintenance to include water treatment. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Fannit to accomplish?

• Increase revenue
• Get better higher quality leads

SOLUTION

How did you find Fannit?

Online Search

Why did you select Fannit over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Fannit were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Fannit has helped increase billables by on average 45-55% each month since launching 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased revenue and online visability

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have met every expectation and then some. Natasha has been amazing. She keeps me in the loop on everything and is very responsive to questions. 

What was your primary form of communication with Fannit?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are excited to help and assist with growing my business

Are there any areas for improvement or something Fannit could have done differently?

None 

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a medical spa with four locations.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Fannit?

We hired Fannit to take care of our marketing, SEO, Google Business, Google Reviews, and Google Ads.

SOLUTION

What was the scope of their involvement?

Fannit handles all of our websites, and they've recently completed a complete redesign for one of our locations. The team also manages all of the Google Business sites for all the locations and does all the updates. They also set up an online booking system for one of our practices. Their work is all related to web and marketing, tracking what’s working and what’s not, launching new products, and launching new programs.

Fannit also does a lot of keyword research, but we also provide insight on that. They’re also responsible for the content on our website and Google Business.

In the past, one of our locations had a GoDaddy-based website, which wasn't a great platform to have, especially when trying to work with Google's algorithms. Therefore, the team completely redeveloped the site from the ground up using WordPress.

What is the team composition?

There are two people from Fannit that I work with the most: Chris, who is our account manager, and Tyler, who has worked with us on the website redesign.

How did you come to work with Fannit?

Chris was already here before me, so I’m not sure how they came to us.

How much have you invested with them?

We’ve spent around $150,000–$200,000.

What is the status of this engagement?

We started working together in late 2022, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our most recent successful project has been the Google Reviews campaign. One of our practices went from 30–40 reviews to 105 reviews. Another practice started with 30 reviews and is now at 65. Additionally, the new website was crucial for this particular location, and now, everything is up, including Google Business, traffic, and visits to the site.

How did Fannit perform from a project management standpoint?

Their project management has been fantastic. They perfectly align with our vision and are very innovative. Chris always gets the job done. He has a find-a-way attitude, which is great. They've been a great partner overall. They're professional, responsive, and available to help us with our needs.

We do a lot of things through shared documents like Excel and Google Docs. We had to log in to approve content for the website, but I can't remember what it was. We communicate through text, email, phone calls, and standing calls once a month.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Chris has been exceptional. He offers excellent customer service, attentiveness, and attention to detail. Moreover, he has incredible insights into his industry and offers excellent guidance. He has been remarkable overall, and I feel blessed to have him working alongside me for the past seven months. Moreover, the communication with Chris has been seamless. He provides regular updates and follow-up emails and always has excellent ideas. He truly stands out in his field.

What did you find most impressive about them?

They're very customer-centric, which is essential in our industry. The customer service they provide is second to none. I've dealt with a lot of different marketing companies over the years, and they've been remarkable to work with. They're very driven to find solutions and listen to our vision.

Are there any areas they could improve?

I can't think of anything they could improve on.

Do you have any advice for potential customers?

Work with them; they're great.

BACKGROUND

Please describe your company and your position there.

Orthopedic Surgery Group. I am the Manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Fannit, and what were your goals?

Site build, maintenance, SEO, and digital marketing

SOLUTION

How did you select this vendor and what were the deciding factors?

predecessors completed this task - no longer here

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

predecssors completed most of this - no longer here. as of late we the fannit team has been working on managing our SEO and online presence. this includes monitoring keyword searches and building out pages on our site to capture the market.

How many resources from the vendor's team worked with you, and what were their positions?

We primarily work with our SEO Strategist and marketing consultant

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

our SEO for related keyword searches continues to rise and or maintain top market

How effective was the workflow between your team and theirs?

great communciation with many tools

What did you find most impressive or unique about this company?

They are responsive and have great customer service. they are always eager to help.

Are there any areas for improvement or something they could have done differently?

n/a