# Experience Dynamics Experience Dynamics Reviews (20), Pricing, Services & Verified Ratings - 5.0 out of 5 average review rating - 1 connections joined Experience Dynamics's Network [Visit Website](https://www.experiencedynamics.com/?utm_source=clutch&utm_medium=referral) [Get a Custom Proposal](https://clutch.co/profile/experience-dynamics) **Making Your Users Smile** Experience Dynamics is a usability consulting firm providing global design research services. Our User-Centered Design methodology and usability consulting services are used by Fortune 500 companies in enterprise, institutional and consumer facing products, desktop, mobile and Web environments. ## Company Information - Minimum project size: $10,000+ - Hourly rate: $150 - $199 - Number of employees: 10 - 49 - 2 Locations: - Seattle, WA (Headquarters) - London, England - Founded in 2001 ## Services, Focus Areas, Industries, and Clients ### Service Lines - 80% UX/UI Design - 20% AI Consulting ### Focus Areas - AI Consulting Focus: - 100% AI Strategy - User Experience Focus: - 40% UX Strategy - 30% Usability Testing - 30% User Research ### Industries - 25% Advertising & marketing - 10% Education - 10% Medical - 25% Information technology - 10% Manufacturing - 10% Other industries - 10% Retail ### Clients - 30% Small Business (<$10M) - 60% Midmarket ($10M - $1B) - 10% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.9 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Experience Dynamics offers competitive pricing and strong value for cost, with project costs ranging from $10,000 to $100,000. Clients appreciate their alignment with budgets and the high quality of deliverables, highlighting effective communication and timely project management. **Most Common Project Size**: $10,000 to $49,000 based on 19 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - UX/UI Design: $10,000 to $49,000 based on 15 reviews - Corporate Training & Coaching: $10,000 to $49,000 based on 1 review - Digital Strategy: Less than $10,000 based on 1 review - HR Consulting: $10,000 to $49,000 based on 1 review - Other IT Consulting and SI: $10,000 to $49,000 based on 1 review - Other Design: $50,000 to $199,999 based on 1 review - Other Digital Marketing: $50,000 to $199,999 based on 1 review - Application Testing: $10,000 to $49,000 based on 1 review - Market Research: Confidential based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Experience Dynamics Review Insights Overall Review Rating: 5.0 - Quality: 5.0 - Schedule: 4.9 - Cost: 4.9 - Willing to Refer: 4.9 ### Top Mentions - Timely (9 mentions) - Great project management (7 mentions) - Communicative (4 mentions) - Knowledgeable (4 mentions) - Passionate about their work (4 mentions) - High-quality work (3 mentions) - Detail-oriented (2 mentions) - Easy to work with (2 mentions) - Exceeds expectations (2 mentions) - Exceptional performance (2 mentions) - Exceptional results (2 mentions) - Accommodating (1 mentions) - Creative (1 mentions) - Dedicated (1 mentions) - Flexible (1 mentions) - Hard working (1 mentions) - Open to feedback (1 mentions) - Personable (1 mentions) - Professional (1 mentions) - Transparent (1 mentions) ### Review Highlights **Strong Customer Engagement** The company's ability to engage with clients and stakeholders is frequently highlighted. Their workshops and interactive sessions are well-received, fostering a positive working relationship and effective collaboration. **High Client Satisfaction** Clients report high satisfaction rates with Experience Dynamics' work, often leading to repeat engagements. Their solutions have led to measurable improvements such as increased conversion rates and user satisfaction. **Tailored Solutions for Diverse Needs** The firm is noted for customizing their approach to meet the specific needs of different clients, from educational institutions to healthcare and commercial platforms. Their ability to adapt is a key strength. **Effective Project Management** Clients commend Experience Dynamics for delivering projects on time and maintaining clear communication throughout. They provide detailed updates, ensuring that expectations are met and often exceeded. **High-Quality Training Programs** Experience Dynamics provides impactful training programs that enhance client capabilities in UX and UI, contributing to long-term improvements in product development processes. **Some Concerns with Capacity** In one instance, a client noted potential capacity issues, suggesting that Experience Dynamics might be stretched thin with multiple projects, which could impact timelines. However, it was not a major issue. **Value-Driven and Aligned Culture** Clients appreciate Experience Dynamics' alignment with their values, particularly in sustainability and social responsibility. This alignment fosters trust and long-term partnerships. **Commitment to Accessibility** Experience Dynamics is recognized for their commitment to improving digital accessibility. They conduct thorough audits and provide actionable recommendations, which have been instrumental in achieving compliance and setting new standards. **Expertise in UX and UI Design** Experience Dynamics is consistently praised for their deep expertise in UX/UI design, which is reflected in successful redesigns and user-friendly platforms across various industries. Their scientific approach and attention to detail are highly valued. ### Experience Dynamics Reviews #### UI/UX Design for Nonprofit School Network (Featured Review) **The Project** - Services: UX/UI Design - Project size: $10,000 to $49,999 - Project length: Mar. - May 2024 **Project Summary**: Experience Dynamics was hired by a nonprofit school network for their UI/UX design services. The team was tasked with user research, conducting surveys, mobile integration, gamification, and content development. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Workforce Development Manager, Southeast Service Cooperative - Industry: Education - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — May 6, 2024 **Feedback Summary**: Experience Dynamics' efforts increased the client's platform's UX and user-friendliness. The team was highly responsive and prompt from a workflow standpoint, and internal stakeholders were impressed with the service provider's work ethic and technical expertise. ""We gave them an incredibly aggressive timeline, and they knocked it out of the park!"" **BACKGROUND** Please describe your company and position.I am the Workforce Development Manager of Southeast Service CooperativeDescribe what your company does in a single sentence.We unite over 100 public and private school districts, cities, counties, and other organizations in the 11-county southeast region of Minnesota by providing innovative educational programs, administrative services, and collaborative purchasing that mobilize resources, add value, and promote continuous improvement. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Experience Dynamics to accomplish?Lead a strategic planning process that involved continuant input for enhancements to FutureForward (our website)Deliver a roadmap of next steps/actions in the strategic plan **SOLUTION** How did you find Experience Dynamics?Linked In PostWhy did you select Experience Dynamics over others?Pricing fit our budgetGreat culture fitGood value for costHow many teammates from Experience Dynamics were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.User Research:Conduct surveys or user interviews with middle and high school students to understand their website experiences, pain points, and preferences.Analyze data to identify areas of high user drop-off and prioritize improvements.Mobile Optimization: Ensure the website features and content are optimized for easy readability and usability on smartphones and tablets.Gamification: Develop gamification elements that create a more engaging and rewarding user experience for students. However, this should ensure alignment with the overall educational mission and not replace the intrinsic value of career exploration and learning.Content and Functionality:Explore ways to personalize the website experience based on user interests, career goals, and geographic location (through targeted content recommendations, job board filtering options, or personalized learning pathways).Reporting and Analysis:Develop a strategy to integrate youth voice throughout the development process to ensure the website design, features, and functionalities cater to their needs.Use website analytics to track user behavior and measure the success of new features in driving independent website use.Analyze user data to gain valuable insights into student career interests, skills gaps, and industry trends.Overall, the key deliverables aim to create a more user-friendly and engaging platform for students on FutureForward™, empowering them to take charge of their career exploration journey. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?They conducted almost 400 isurveys and interviews on a very expedited time schedule to gain insights on user experience and preferences. It lead to the a final report of suggesitons for a road map of what to do now, in the next year, and in two years. They included: Site & App Improvement Journey Refinement Teacher Support Job Shadow ExpansionIn the future, below are some of the measure outcomes that we will track that will demonstrate success based on their recommendations:Conduct post-implementation user surveys: Gather feedback from students on the website's ease of use, design, and overall experience. Look for improvements in satisfaction scores compared to pre-implementationIncreased brand awareness: Measure website traffic from new sources to see if the UX project attracts new users from different demographics or regions.pen_sparkAnalyze website analytics data: Use tools like Google Analytics to understand user behavior patterns and identify opportunities for further optimization.Analyze user research data: Look for trends and insights from user interviews and surveys to inform future platform development.Describe their project management. Did they deliver items on time? How did they respond to your needs?They always delivered on time. I loved receiving the weekly status reports.  Anytime we asked for an additional thing, they somehow connected it to our work and captured it in a way that was easy to understand and digest. What was your primary form of communication with Experience Dynamics?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?I appreciated John's connection to education. The lens helped us keep an appreciate for the age range we were trying to support in this work. I also appreicated Frank's lens for equity. It helped us design this into the fabric of our conversations. I also appreciated Alison's interview techniques. She was able to pivot and lean in when she started seeing themes. She got some youth, who are typically no interested in opening up, to have deep conversations yeilding valuable insights.Are there any areas for improvement or something Experience Dynamics could have done differently?Not much. We gave them an incredibly aggressive timeline, and they knocked it out of the park! --- ## Portfolio & Awards ### Project with IBM ### Project with CNet ### Project with United Nations ### Project with Amazon ### Project with Microsoft ### Project with Apple ## Key Clients - Nike ## Packages ## Locations (2) ### Seattle, WA (Headquarters) - 1700 Seventh Avenue Suite 2100 - Seattle, WA 98101 - United States - 21 - 30 employees - Phone: 5039789183 ### London, England - 168 Great Portland Street - London W1W 5PF - England - 2 - 5 employees - Phone: 07309064950 ## Contact Experience Dynamics [Send a message](https://clutch.co/profile/experience-dynamics) - [Facebook](https://www.facebook.com/ExperienceDynamics/) - [X](https://twitter.com/expdyn)