evozon

BACKGROUND

Introduce your business and what you do there.

I am the product owner of an e-commerce fine foods and beverages business. My main responsibility is overseeing and improving our shop and various workflows.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Evozon?

We wanted to upgrade the foundation of our e-commerce platform to the SAP Hybris 5 solution, then continue to make improvements to increase conversion rate, stabilize information flows, and improve our shop performance and load times.

SOLUTION

What was the scope of their involvement?

Evozon developed the strategies and programs that drive our SAP Hybris platform, while also performing various system operator duties. The team implemented special features for consumer convenience, like a generated list of frequently bought items or other customers’ interests. Additionally, they integrated a payment function to ease the checkout process. Evozon continues to work as our developmental team, and provide platform guidance and maintenance.

What is the team composition?

We worked with a project manager, who also acts as scrum master, and a team of seven developers.

How did you come to work with Evozon?

Our parent company hired them years ago.

What is the status of this engagement?

We started working with Evozon around 2015 and they continue to serve as our development team.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our web-based shop has improved in terms of performance and stability. Evozon’s programming has allowed us to launch new features, reform work and information flows, and quickly make bug fixes or critical changes.

How did Evozon perform from a project management standpoint?

Because Evozon is not local, we usually communicate through Skype and Jira. We schedule occasional in-person meetings to discuss the progress of current projects.

What did you find most impressive about them?

I appreciated the team’s motivation, reliability, and team spirit.

Are there any areas they could improve?

Currently, I have no recommendations nor complaints because many things have been improved in the past. 

Do you have any advice for future clients of theirs?

I recommend making the trip to personally meet with them. A better knowledge of the team can increase the efficiency of the project.

BACKGROUND

Please describe your company and your position there.

I am the Senior Digital Expert for B2B for Deutsche Telekom, a worldwide telecommunications company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Evozon?

Two telecommunications companies in Romania merged, so we hired Evozon to introduce new branding onto the Magento e-commere platform.

What were your goals for this project?

The main goal was to launch the new site on time.

SOLUTION

How did you select this vendor?

We did a public tender where we invited all the big Magento players in Romania. Then we held one-on-one interviews.

Can you go into detail about the services they provided and the scope of the project?

Not only did two companies have to merge, but we had to merge CRM’s, websites, customers, and visuals. We’ve used all the resources that were available including project management, BA, frontend and backend development, design, infrastructure, and system architects.

What was the team composition?

The team had about 5-10 people, including a project manager. We included other resources, with the proper onboarding, if we needed them.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Web traffic increased and there have been no complaints from customers about missing data or bugs. We started working with Evozon in March and the launch date was that same September, so we were on a tight schedule. Not only did we launch on time, but we didn’t have any failures or bugs along the way that would have threatened the launch.

How was project management arranged and how effective was it?

Evozon took the time to understand the business and brought their team up to speed quickly. Even though we were in two difference cities, it felt like we were in the same building. We felt like partners in the same boat, not like a normal vendor and client.

What did you find most impressive about this company?

Evozon’s culture and work ethic were fantastic. Andreea and her team were brilliant. She worked long nights, early morning, and weekends to accommodate all the feedback and changes we needed made throughout the project. They launched a flawless website and kept everyone motivated.

Are there any areas where they can improve?

I can only comment on the resources I’ve worked with, and I don’t have anything right now.

BACKGROUND

Introduce your business and what you do there.

I’m an IT project manager at Goodwheel.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Evozon?

We needed additional resources to reduce our developers’ workload.

SOLUTION

What was the scope of their involvement?

Evozon creates generally Magento based Frontpages and performs changes into the Magento Backend. They are also providing excellent QA in their team.

What is the team composition?

Our in-house team consists of me (project manager) and two IT members. Evozon provides one front- and four backend developers, and a QA analyst.

How did you come to work with Evozon?

They were already in place, and we wanted to continue the work because they have an experienced senior group leader.

What is the status of this engagement?

We started working together in August 2016, and the work is ongoing

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I haven’t reviewed the code, but it works and is high quality. Any feedback we’ve received on the project has been positive.

How did Evozon perform from a project management standpoint?

I’m in charge of project management, and we use Redmine and an agile methodology. Also, Evozon uses the same ticketing system and methodology. This enables a very effective way of workflow.

What did you find most impressive about them?

Their workflow is transparent, and they’re good at collaborating. They’re professionals that provide quality work. Whenever we have needs or requests, they take the time to understand them and suggest possible solutions. We have a good process established, which makes for a smooth partnership.

Are there any areas they could improve?

No.

Do you have any advice for potential customers?

You can trust their suggestions regarding processes or implementation.

BACKGROUND

Introduce your business and what you do there.

I’m the Director of Technology for a healthcare research firm and I'm responsible for the development of our mobile platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Evozon?

After working with a previous vendor, we hired Evozon to provide frontend development for a mobile-based solution that collects real-world data for our patient registries.

SOLUTION

What was the scope of their involvement?

Our platform gathers information on how patients’ conditions affect their everyday life, including symptoms and the treatments they take. Evozon adapted to the SDK created by the previous vendor and developed the frontend from scratch. They created wireframes outlining the UI/UX and data visualizations based on our end user requirements.

Because of their broad skill range, we’ve also hired them to create a new backend solution and improve our database functionality. They're using React Native to develop the application for iOS and Android in parallel.

The solution required a number of integrations. They put our cloud-based infrastructure together using AWS, though we’re currently considering switching to Google’s Firebase, based on their recommendation.

Evozon also works collaboratively with third-party health specialists to create our data analytics, putting together an API that will help with our company’s long-term goals.

What is the team composition?

I work with two project managers. The first oversees five designers and six developers, while the other manages a handful of architects to rebuild our backend. In total, we work with roughly 12 people at any given time.

How did you come to work with Evozon?

They were recommended to me for .NET work during my previous role. We interviewed a number of vendors, but they came out on top and we worked together for four years. When I needed help in my new position, I thought of Evozon immediately. Even though the project required different technologies, they’ve proven to be a fantastic partner.

How much have you invested with them?

Between $200,000–$999,999.

What is the status of this engagement?

We started working together in May 2016 and our relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We launched our first mobile application within the first four months of working with them. It’s been a great success and already has 120 users–an excellent number for a niche product–and they find the application intuitive.

The application has seen a notable absence of technical issues. Any small bugs that arise have been trivial and fixed within days, sometimes hours.

How did Evozon perform from a project management standpoint?

They rely on Agile methodology. They have daily standups that I’m able to attend if needed. We work collaboratively to prioritize tasks and they keep me informed of their progress and strategies.

The Agile method allows us to focus on our primary concern, time and budget, while maintaining some scope flexibility. They accurately estimate costs and meet committed deadlines. For example, we had a hard deadline for one task due to coordinated marketing activity. Evozon honored the schedule and completed the job on time.

What did you find most impressive about them?

They have a very deep well of knowledge to draw from within their company. This allows them to work across a wide range of technologies and offer expert recommendations in solving unique technical challenges. They have cutting-edge developers with expertise and experience.

They also offer an open and transparent partnership. They’re honest about which strategies they think are best and upfront if a particular solution isn’t working.

Are there any areas they could improve?

They've never given me any reason for concern.

Do you have any advice for potential customers?

They work best when treated as a real partner, so approach the project in an open and honest way. They have a depth of experience in development, design, and business analysis, so work collaboratively in order to take advantage of all they have to offer.

BACKGROUND

Introduce your business and what you do there.

I’m the development manager for a SaaS company that specializes in products for the human resources industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Evozon Systems?

We have a team of in-house developers that maintain and improve our products. Occasionally, projects like rebuilds or feature developments require extra resources for a finite period of time. We wanted a partnership that allowed us to supplement or scale down our team as needed, without having to search and onboard a new provider each time.

SOLUTION

What was the scope of their involvement?

We went with a staff augmentation model instead of having Evozon complete projects independent of us. We treat outsourced hires the same as in-house staff members when going through the onboarding process. This included a skype interview to ensure each individual was the right fit for the team. Once we decided who to bring in, they were given resources and attended relevant meetings depending on their role. After receiving proper context regarding specific products, they were brought in to our continuous improvement process. Our delivery pipeline follows a sort of Scrumban style methodology and they joined the team as developers, quality assurance testers, and business analysts. They pick up items off the pipeline like everyone else on the team.

We utilize Evozon’s strengths across multiple areas and organize by “squads”. They have team members on the BAU squad that makes feature improvements to the core platform and provides bug fixes. There’s also a squad rewriting an existing application with new technology and Evozon is involved in every aspect of that development. The software being rewritten is a workflow application that uses a third-party library, allowing us to create animations and interactions that users experience.

What is the team composition?

There are 2 Evozon developers on our BAU squad. Their additions to our app rewrite squad include a business analyst, a quality assurance tester, and 2 developers. Overall, 8 people have supplemented our staff including designers, architects, and principal developers.

How did you come to work with Evozon Systems?

We conducted the selection process and Evozon impressed us in a number areas including size, flexibility, and high standards of quality. They’re more than capable of scaling as much as we need but are not huge. We didn't want a massive partner who might be working with lots of big accounts and therefore would consider us a smaller concern. However, it was also important they had enough resources to allocate so it wouldn’t take a long time when we needed to bring people in. Additionally, most offshore vendors prefer to provide a specific team to complete designated projects. We didn’t want to work this way and preferred to augment our existing team. Evozon possessed the flexibility to understand what we were trying to achieve, and were willing to make necessary accommodations.

After considering those items and talking through their internal process, we worked with them for a trial period. It became evident they were capable of producing quality work so we continued the partnership.

How much have you invested with them?

We’ve spent $200,000–$1 million.

What is the status of this engagement?

We started working together September 2016, and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Evozon hasn’t deviated from our delivery or operating standards in any way.

How did Evozon Systems perform from a project management standpoint?

There isn’t much need for hands-on management because the squads utilize a prioritization model. However, their business analyst on the app rewrite project is extremely organized and communicates effectively. We’ve had face-to-face meetings in each office, respectively. However, our main collaboration tool is Microsoft Teams.

What did you find most impressive about them?

There’s not just one aspect of them that’s impressive. Their overall package of quality, flexibility, and how well they’ve integrated into our team makes them unique.

Are there any areas they could improve?

They continue to strive and improve while having methods in place to train new people. What they do works for us so I have no complaints.

Do you have any advice for potential customers?

Cultivate an open channel of communication in order to get the best out of the partnership.

BACKGROUND

Introduce your business and what you do there.

I am a software development product owner of SDL.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Evozon Systems?

Our software is targeted toward translators and content purchasers. They can be businesses, language service providers, localization partners, or freelance translators, for example. The product supplies the localization chain with software. We wanted to outsource development.

SOLUTION

What was the scope of their involvement?

We outsource all of the development—purely .NET—to them as one piece of work. This work extracts localizable content from file types such as Word and Excel. They work on file type support at the very end of the process when files are added to be translated. It’s the extraction of that content, as well as at the end of the process, when the translated content is given back to those files.

What is the team composition?

Currently, we have six people working on this particular project. We specified that we didn’t want a project manager because we handle that aspect in-house.

How did you come to work with Evozon Systems?

They were recommended to us and we picked them when we moved one of our offices to Cluj, Romania.

What is the status of this engagement?

We began working with them in early 2011 and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Across millions of lines of code that Evozon didn’t create from scratch, users have only reported a dozen or so bugs, which is a very high success rate. The quality is very good, which is why we’ve had such a long-term partnership.

How did Evozon Systems perform from a project management standpoint?

We don’t use a traditional outsourcing approach, so we treat them as an offshore team. They take part in in our stand-ups and planning and we’re constantly in contact with them via Skype, JIRA, Confluence, or email. Both of our companies are already geographically spread around and the entire development infrastructure is prepared for geographically diverse teams.

What did you find most impressive about them?

The people we have within the team are very engaged.

Are there any areas they could improve?

Not really, no.

BACKGROUND

Introduce your business and what you do there.

I’m the director of licensing project at TabTale. I work with big IPs, companies like Sony, Mattel, etc. We license their IPs to create games. I find the studios to create those games, manage the project, and oversee the whole process until the game launches.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Evozon?

I was looking for a studio to work on a new runner-based game for one of the bigger pieces we were working with.

SOLUTION

What was the scope of their involvement?

The games are built for iOS and Android on Unity. They do the work from start to finish: the design, the QA, and the development, as well as the live updates, pre-production, and everything else that’s needed.

After we started with them on the first project, we were really happy with it and decided to use them for other projects as well. They’re working on another game for our company, and there are more for them in the future.

What is the team dynamic?

I work directly with the studio owner and project manager, who's also the game designer. The team has about 14 people, constructed of game designers, programmers, QA, and server side.

How did you come to work with Evozon?

I found them at a Casual Connect conference in Israel. I started the project by giving them a request for proposal for the game. Other studios were also competing for it, but Evozon created a good concept and pitch for the game and gave an attractive offer in terms of cost for value. They also had previous experience with these kinds of games.

Before I closed the deal, I flew to their studio. We signed the contract and started working on the milestones we'd agreed to.

How much have you invested with them?

We have invested $200,000 to $400,000 with Evozon. 

What is the status of this engagement?

We started working together in January of this year, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re still in production. They deliver on time and are very professional and enthusiastic. It’s a pleasure working with them. I manage the project, so everything goes through me. The only reviews above me are from the COO  and the IP owner who are happy with the results so far. 

How did Evozon perform from a project management standpoint?

Communication is easy—the project manager is available for me 24/7. This doesn’t happen with any other studio I work with. He’s amazing, as is the studio owner. They really love their job and quickly handle any question or issue I have.

They’re transparent, which is also something I don’t get from other studios. The project manager tells me all the issues they're facing and asks for my opinion on how to solve it, instead of me finding out weeks later that we’re delayed because of an issue.

Now that we’re in the end stage, all bug reports go through Jira in Toptal. We also talk on Skype all the time.

What did you find most impressive about them?

I like the way they communicate. I’m involved in the project much more than usual—in a good way. I can rely on them to do the job correctly. They have a great cost per value which is not common in this industry. 

Are there any areas they could improve?

They’re a new studio, with only five years of experience. I would suggest that they keep getting experience because they still have some stuff to learn, but they’re so passionate about what they’re doing. They take many different projects, which is something they’re working on very well.

BACKGROUND

Introduce your business and what you do there.

I am the Global I.T. Architecture and Innovation Director at an international organization aimed at improving the lives of children. I oversee business intelligence, solution architecture, development testing, and enterprise architecture/business analysis.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Evozon Systems?

We needed a tool that would enable automated monitoring of all our targeted programs. We also needed to accomplish this at a price point within our budget, which limited our ability to tackle it internally from London.

SOLUTION

What was the scope of their involvement?

Our in-house architecture capabilities combined with Evozon's development and testing capabilities to manage data and report results with indicators relating to our programs, which had previously all been done in Excel spreadsheets. The database architecture is built on Microsoft SQL Server 2014, the layout created with .NET Entity Framework 6, and the frontend built with AngularJS 1.6.

What is the team dynamic?

Evozon dedicated 3 developers and 1 tester to this project, and we had about 4 people working on the project from our side. 

How did you come to work with Evozon Systems?

I had actually used their services at a previous organization, and after we tried working with providers in India and had little success, I decided that Evozon's price point and skill set made them a good fit.

How much have you invested with them?

We spent in the range of $50,000 to $199,000.

​​​​​​What is the status of this engagement?

The engagement began in August of 2015 and while most of the development was completed by the end of March 2016, product support is ongoing. We continue to use Evozon for other projects. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The amount of time needed for the end-to-end process from collecting data in the field to including it in donor reports has been reduced by about 50%, and data validation has improved greatly since we no longer use Excel spreadsheets.

How did Evozon Systems perform from a project management standpoint?

Evozon has been fantastic. They're very responsive and quite prompt in allocating resources as necessary. Communication was mostly through Skype for Business and Jira was used for task management purposes.

What did you find most impressive about them?

The value for money is very impressive with Evozon; given the skills and dedication they bring to the table, it's a very good price point. Additionally, they haven't been afraid to challenge our team on technology recommendations, and those suggestions have been valuable.

Are there any areas they could improve?

It wasn't a big issue, but they could improve their transparency around holiday and leave management, as there were a couple of times when that was unclear.

BACKGROUND

Please describe your company and position.

I am the Product Manager of a financial services company 

Describe what your company does in a single sentence.

Our company distributes electronic top-up and bill collection services, vignettes, insurance and other services, through partner stores.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire evozon to accomplish?

• custom software development
• hardware infrastructure
• maintenance and support

SOLUTION

How did you find evozon?

• Online Search
• Other

Why did you select evozon over others?

• Close to my geographic location
• Great culture fit
• Company values aligned

How many teammates from evozon were assigned to this project?

11-20

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work is to offer various cash collection services to consumers (bills payments, vignettes, e-money, bank rates, top-up etc), through partner stores to which we provide various transaction solutions, software solutions developed by the Evozon team. The software solutions are: POS terminals, web application, mobile applications. Also, we have a web interface for the back office activities and a mobile app for the customers for card payments.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Functional applications, new functionalities, the increase in the number of transactions through applications, positive feedback from customers, high rating for mobile applications.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management response to our requests in time and the communication is good. Most of the items are delivered on time.

What was your primary form of communication with evozon?

Email or Messaging App

What did you find most impressive or unique about this company?

I think this company has a great workspace.

Are there any areas for improvement or something evozon could have done differently?

Maybe to improve the BA process for our requests.

BACKGROUND

Please describe your company and position.

I am an executive of The Point Labs

Describe what your company does in a single sentence.

Innovation, and design studio, building immersive experiences and AI/XR strategies and investments

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire evozon to accomplish?

• Project management
• Unity development
• Agile development

SOLUTION

How did you find evozon?

Referral

Why did you select evozon over others?

• Referred to me
• Company values aligned

How many teammates from evozon were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• AR application for SSAB
• describing the green steel manufacturing process 
• Perfume company experience, artistic, immersive, scientific

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• following the desired concept and feature requirements 
• good quality for the VR features implementation 
• Good UX consideration

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Deliveries were made according to the plan

What was your primary form of communication with evozon?

Virtual Meeting

What did you find most impressive or unique about this company?

We were impressed with their flexibility, patience, and ability to adapt to requests and scope changes.

Are there any areas for improvement or something evozon could have done differently?

- estimates