Enterprise Monkey

BACKGROUND

Please describe your company and your position there.

I’m the director of Alex Unexplainable, a business that provides magic entertainment for private and public events.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Enterprise Monkey?

I needed someone to liaise and collaborate with a branding company on a new name, logo, and identity, and then create a website based on those developments.

What were your goals for this project?

I wanted to create a new brand identity to improve corporate engagement and develop a high-quality website.

SOLUTION

How did you select this vendor?

I met with Brandon (Head of Growth, Enterprise Monkey) and discussed what they could offer us. I decided to move forward with them after that.

Can you go into detail about the services they provided and the scope of the project?

They launched a new, fully responsive website off the brand identity work they were given.

What was the team composition?

I was in touch with four team members, but Brandon was my primary point of contact.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

I'm quite pleased with our development’s results. Enterprise Monkey ensured that my new site retained the search engine authority my previous site achieved. The site only went live recently, so I haven't been able to measure any changes or impacts on my business yet.

How was project management arranged and how effective was it?

Their whole team communicated and responded to change requests extremely well. Once work got underway in earnest, they executed changes effectively. Our project manager ensured that everything ran smoothly.

What did you find most impressive about this company?

I had access to all their developers and was able to easily communicate changes in a detailed and precise way using InVision and Slack.

Are there any areas where they can improve?

Overall, I was happy with the results of their work.

BACKGROUND

Introduce your business and what you do there.

I’m the managing director for Know Your Horse, which is basically an online communication tool that connects horse trainers, owners, and breeders through an application and website.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Enterprise Monkey?

We needed to develop our website and application.

SOLUTION

What was the scope of their involvement?

We provided them with an initial wireframe, and we worked together throughout the development process. They also help us with social media management and other marketing strategies. They developed our site and app, which is compatible with both iOS and Android platforms. They were very helpful throughout development, and they also worked on our logo design. Our frontend product wasn’t what we expected, but we were very pleased with it and their backend work.

What is the team composition?

They have about a 10 person local team. They also have a 25 person team of coders based in India. I mainly dealt with Aamir [CEO, Enterprise Monkey], but he recently got married and took some time off. He assigned dedicated people to our project that would handle issues and queries while he was away.

How did you come to work with Enterprise Monkey?

I didn’t find them through a Google search or an advertisement. Aamir and I were both trying to catch this train home from Melbourne, which ended up being canceled. Everyone crammed into buses to get home, and I ended up sitting next to Aamir. We chatted, and he met my wife. He was a lovely guy, and I started talking to him about the business and what I wanted to do. A couple years down the road when we had raised enough capital for development, I reached out to him. Before hiring them, I compared their prices to others in the market, and most places charged a little higher than Aamir.

How much have you invested with them?

We’ve spent close to $200,000 AUD ($159,960 USD).

What is the status of this engagement?

We started working together around April 2017. The app launched on the first of October. We still chat, and we’re going to use them for other development projects such as social media marketing strategies. They offer us an IT perspective for business analytics and growth.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have a full engagement document that includes all the project details and specifications, which we went through together and determined what they could deliver. The document is 10-12 pages with around 100 different key points we wanted for delivery. It served as the measuring stick for their work, and each month or quarter I received deliverables from them. The functionality and reliability of the mobile and web platforms they developed were a slam dunk. For what we needed at the time and for what we were expecting, their work was a ten out of ten. This has led us to engage with them in other projects.There are always things that could be improved and tweaked, but our beta tests were satisfactory. We’ve had users suggest that they shouldn't have to log in or save their password. We've taken their critique into consideration, and Amir has adjusted our site and app accordingly.

How did Enterprise Monkey perform from a project management standpoint?

Aamir is a trustworthy, reliable guy. Other than the time he took off to get married, he was available all the time. He worked through the night in some cases. At one point, he spent five or six hours on the line with India to make sure they got work done, and he would communicate their progress with me. Regardless of the time zone difference between his local team and his team based in India, he didn’t wait to get work. He was totally professional and dedicated to getting the job done. We mainly communicated over the phone. We had a set schedule of deliverables, and we ran a payment schedule against KPIs, which they met. Having a structured payment table and a strict schedule was extremely helpful.

What did you find most impressive about them?

They didn’t just accept payment, do their job, and move on, but they were part of the team. I work with them almost every day, chatting about how we can make things better and get the word out about our product. They're very interactive, which I can’t appreciate more. I’ve had some experience with other IT companies, which is why I speak very highly of them. Unlike other companies that come in to simply do the job, these guys are in it for the long haul.

Are there any areas they could improve?

The only thing I think they could improve on is their English skills. Aamir has a lot of non-native English speakers on his team, so sometimes there were communication barriers, particularly during fieldwork when we had to upload videos to our site. Another frustration we’ve experienced throughout our collaboration is the wait time for approvals from Apple for the iPhone. With Android, you can adjust things always automatically, but it's just a process with Apple, which isn’t Enterprise Monkey's issue.

Do you have any advice for potential customers?

Lay out your KPIs. You can’t go into this kind of collaboration with half laid plans and hope your product will be built. Be sure about what you want them to deliver, and remain open-minded. For example, a big change that occurred during this collaboration was that they changed our logo. We didn’t expect this to happen, but I’m really happy that it did. Work with them on design aspects like color schemes and logo composition, and they’ll guide you to what’s most appealing in the industry. If you go in with a plan and agree on it, I have no doubt Enterprise Monkey will deliver.

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of Atium Health

Describe what your company does in a single sentence.

We offer compassionate, outcomes-focused care. Our therapists prioritize you, providing research-based treatments with the flexibility of in-person or virtual sessions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Enterprise Monkey to accomplish?

• Efficient building from wireframe to MVP
• Security and privacy sensitive SaaS business and technical requirements
• Easy to use and adapt environment with a highly invested and engaged team

SOLUTION

How did you find Enterprise Monkey?

Referral

Why did you select Enterprise Monkey over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Enterprise Monkey were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged the team from the inception stage & brought the first demp/ MVP customers on the platform on December 2021. Our first pilots and testing clients began shortly thereafter and the team was extremely responsive in adapting the customer feedback into the various releases of the platform. 
Our first enterprise clients entered the platform in December 2022, so the focus on security, multitenancy and regular updates and critical feature additions have tbeen essential and the team has worked as if part of the founding owners. As the platform and the team has evolved, we have been able to add project management, design and critical architecture trouble shooting expertise into the build as needed. 
As the economy has waivered,Enterprise Monkey has stayed by our side and our clients' sides, helping us to provide the right level of service to meet the need.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We are selling 6 figure deals to enterprise clients on a SaaS platform that was a dream before December 2021.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We enjoy daily standups and planning sessions. Their team, is our team and the collaboration is a two way ownership of urgency and accountability for deadlines. Above and beyond pride in their work.

What was your primary form of communication with Enterprise Monkey?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We have found the level of passion for the project and creativity has far exceeded expectations. Meeting spec sheets and release features was my normal expectation. With this group, the level of professionalism and infectious energy keeps us going even during the inevitable periods of doubt and question. They're problem solvers and risk spotters.

Are there any areas for improvement or something Enterprise Monkey could have done differently?

Nothing to improve on.

BACKGROUND

Please describe your company and position.

I am the CEO of Hobi

Describe what your company does in a single sentence.

Hobi is a smart companion app that helps TV lovers track their favorite shows, get episode reminders, and discover new content with ease.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Enterprise Monkey to accomplish?

• We hired Enterprise Monkey to rebuild our TV companion app with a modern design, smoother performance, and features that make tracking shows easier and more enjoyable for users.
• We also wanted to improve user engagement by adding personalized reminders, syncing across devices, and integrating real-time data from TV networks.

SOLUTION

How did you find Enterprise Monkey?

• Referral
• Clutch Site

Why did you select Enterprise Monkey over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Enterprise Monkey were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Enterprise Monkey was responsible for designing, developing, and deploying the new version of our Hobi app from the ground up. The scope included frontend and backend development, API integration, and full QA testing. Key deliverables included a sleek and modern UI, personalized episode reminders, cross-device syncing, dark mode, secure user login, and integration with TV data providers for real-time updates. They also delivered an easy-to-use admin panel for us to manage content and user feedback, along with ongoing support after the launch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After the new app launch, we saw a big drop in user complaints about crashes and bugs. The app now runs smoothly and loads faster, which kept users coming back daily. Our user base grew steadily, and many shared positive reviews about how easy and fun the app is to use. This clearly shows the project’s success in improving both performance and user satisfaction.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Enterprise Monkey managed the project very well, keeping us updated with regular virtual meetings and clear progress reports. They consistently delivered each milestone on or before the agreed deadlines. When we requested changes or spotted issues, their team responded quickly and adjusted without fuss, showing great flexibility and good communication throughout.

What was your primary form of communication with Enterprise Monkey?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was how much Enterprise Monkey cared about our app’s users. They didn’t just follow instructions—they offered creative ideas that improved the app, like adding episode trailers and personalized reminders. Their attention to detail and genuine teamwork made us feel like real partners, not just clients.

Are there any areas for improvement or something Enterprise Monkey could have done differently?

One small area for improvement would be sharing early design mockups a bit sooner to help us visualize the app earlier in the process. But once we mentioned it, they quickly adjusted. It would also be helpful if they had a built-in user testing group to speed up feedback, though they supported us well when we ran our own tests.

BACKGROUND

Please describe your company and position.

I am the HR of Grimebusters Ltd.

Describe what your company does in a single sentence.

Cleaning, Restoration and Reconstruction

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Enterprise Monkey to accomplish?

• We needed an app that would help our cleaners track jobs, upload before-and-after photos, and let clients book services easily.
• We wanted to go from paper to digital without losing our personal touch.

SOLUTION

How did you find Enterprise Monkey?

Clutch Site

Why did you select Enterprise Monkey over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Enterprise Monkey were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

They built a mobile app that had scheduling, team login, job tracking, photo upload, client feedback, and even emergency request features. They also trained our team and set up push notifications.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our team now spends less time on paperwork, and clients love how easy it is to book jobs. We noticed more repeat bookings and fewer missed appointments within the first month of using the app.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They always updated us weekly and were very responsive on calls. When we had last-minute changes, they didn’t complain they just worked through weekends to deliver everything right on time.

What was your primary form of communication with Enterprise Monkey?

Email or Messaging App

What did you find most impressive or unique about this company?

They really listened and felt like they were part of our team. They understood how family businesses work and even visited one of our job sites to get a real feel for what we do daily.

Are there any areas for improvement or something Enterprise Monkey could have done differently?

It would’ve helped if they gave us a quick reference guide for app usage. Though they did live training, some of our older staff needed something printed to refer back to easily.

BACKGROUND

Please describe your company and position.

I am the CEO of Denver Technology

Describe what your company does in a single sentence.

Denver Technology helps businesses optimise performance by leveraging innovative IT services, tailored consulting, and smart technology solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Enterprise Monkey to accomplish?

• Our goal was to enhance collaboration between departments, improve service delivery efficiency, and gain deeper, data-driven insights to support decision-making and future growth.

SOLUTION

How did you find Enterprise Monkey?

Online Search

Why did you select Enterprise Monkey over others?

Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work with Enterprise Monkey was extensive and meticulously tailored to our operational needs at Denver Technology. The project began with a deep discovery phase, where their team engaged with stakeholders across our business—ranging from project managers and consultants to back-office staff—to fully understand our workflows, pain points, and aspirations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The outcomes of our collaboration with Enterprise Monkey were both immediate and far-reaching, significantly elevating the way we operate at Denver Technology. Several measurable results stood out and clearly demonstrated the project’s success:

• Improved Project Delivery Times: One of the most noticeable impacts was the reduction in project turnaround time. With better resource planning, automated task tracking, and real-time updates, we were able to deliver client projects more efficiently, often ahead of schedule.
• Increased Cross-Team Collaboration: Departments that once worked in silos—like consulting, support, and finance—began collaborating more seamlessly through the unified platform. The central system created shared visibility, making it easier to coordinate schedules, resolve dependencies, and eliminate delays caused by miscommunication.
• Higher Client Satisfaction: Our new client portal was a game-changer. Clients could track the progress of their projects at any time, approve milestones quickly, and communicate directly with their assigned team. This reduced client follow-ups and boosted transparency, resulting in more positive feedback and stronger client relationships.
• Enhanced Decision-Making: The reporting engine provided leadership with clear, real-time visibility into key metrics such as project status, budget usage, and staff utilization. This enabled more strategic decisions around staffing, resource allocation, and project prioritization.
• Reduction in Admin Workload: Manual processes that once consumed valuable hours—such as updating project spreadsheets, compiling reports, or managing interdepartmental handovers—were now automated. This allowed our teams to focus more on value-driven tasks and client engagement.
• Adoption and Usability: Perhaps most telling was how quickly our staff adopted the platform. The system’s user-friendly design, combined with effective training, meant our teams transitioned with minimal disruption and high enthusiasm—an uncommon experience in most tech rollouts.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Enterprise Monkey’s project management was exceptional from start to finish. What stood out the most was their structured yet flexible approach—they had a clear roadmap, but they were also willing to pivot when our needs evolved mid-project.

What was your primary form of communication with Enterprise Monkey?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What truly set Enterprise Monkey apart was their deep commitment to understanding our business—not just the technical requirements of the project. 

Are there any areas for improvement or something Enterprise Monkey could have done differently?

While our experience with Enterprise Monkey was overwhelmingly positive.

BACKGROUND

Please describe your company and position.

I am the Sales and Marketing Manager of DR Properties

Describe what your company does in a single sentence.

I am the marketing director for a large real estate developers in the Dominican Republic

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Enterprise Monkey to accomplish?

• Software development
• Project management

SOLUTION

How did you find Enterprise Monkey?

Online Search

Why did you select Enterprise Monkey over others?

• High ratings
• Good value for cost

How many teammates from Enterprise Monkey were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

It’s not a single project per se, as EM has been partnering with CTB for over seven years, consistently providing software solutions through a series of ongoing projects. Throughout this time, we’ve successfully delivered numerous projects on schedule and within the agreed budget.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

EM has consistently delivered successful, on-time projects with high-quality, bug-free code. Their team plays an active role from the early stages of each project, contributing proactively from initiation through to final production release. They’ve been a key partner in delivering multiple projects across the Omni business.

The team was highly efficient and reliably met original timelines unless scope changes are introduced. When changes do arise mid-project, they remain flexible and solution-focused, always working to ensure the best possible outcome for our customers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always on time, within the agreed timelines but always accommodating for any change in requirements or direction in general.

What was your primary form of communication with Enterprise Monkey?

Virtual Meeting

What did you find most impressive or unique about this company?

Very efficient, accommodating, friendly, supportive, proactive, very knowlegeable stuff.

Are there any areas for improvement or something Enterprise Monkey could have done differently?

n/a

BACKGROUND

Please describe your company and position.

I am the Managing Consultant, of Pivot HR Services

Describe what your company does in a single sentence.

I’m a managing consultant at Pivot HR Services. Our organization provides the full spectrum of HR services outsourced to our clients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Enterprise Monkey to accomplish?

• We needed a new website, so we engaged Enterprise Monkey.

SOLUTION

How did you find Enterprise Monkey?

• Online Search
• Clutch Site

Why did you select Enterprise Monkey over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Enterprise Monkey were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Enterprise Monkey developed a fully custom website for us. I shared a few examples of websites I liked, and their team used those references to suggest personalized design ideas and built the site from the ground up.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Enterprise Monkey delivered a website that was significantly faster and higher in quality than anything we could have gotten elsewhere. They invested considerable effort into customizing every detail and optimizing the entire site. Visually, it far surpassed my previous website—everything looked cohesive and professionally designed.

In addition to the design, the team thoughtfully focused on functionality. They made sure the site was intuitive and user-friendly, guiding visitors seamlessly to where they needed to go. It was also impressively stable, with no bugs or crashes.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was fantastic. Although I was the one who caused some delays, they were always quick to respond whenever I needed clarification. They handled everything with great care, and communication was smooth and efficient—I only had to stay in touch with one team member. Aamir kept me updated daily with clear emails outlining their progress and any input they needed from me.

What was your primary form of communication with Enterprise Monkey?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was really impressed by their excellent customer service. The team was approachable and always willing to make revisions whenever I requested changes. If something didn’t meet my expectations, they had no problem adjusting it to ensure I was satisfied.

Are there any areas for improvement or something Enterprise Monkey could have done differently?

They were on the other side of the world from me, so contacting teammates during normal business hours was a bit difficult. I had to wait for their normal business hours to get their response. This made the engagement a bit tricky, but they made it work. 

BACKGROUND

Please describe your company and position.

I am the Director of Operations of Westmount Store Fixtures

Describe what your company does in a single sentence.

I’m the director of operations at Westmount Store Fixtures. We supply our clients with display shelving for their products.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Enterprise Monkey to accomplish?

• for software development

SOLUTION

How did you find Enterprise Monkey?

Online Search

Why did you select Enterprise Monkey over others?

• High ratings
• Good value for cost

How many teammates from Enterprise Monkey were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I’ve been involved in software development for my embedded product, which led me to discover Enterprise Monkey for their expertise in embedded-related solutions. I sought their assistance, and throughout the process, their team provided consistently strong support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

To design and implement algorithms and establish system connectivity.
 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes , I have deliver the project on time. Through messaging and meetings they support me.

What was your primary form of communication with Enterprise Monkey?

Email or Messaging App

What did you find most impressive or unique about this company?

The support from their team was impressive.

Are there any areas for improvement or something Enterprise Monkey could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the former CEO of Sciencereach.ca

Describe what your company does in a single sentence.

Online content publisher

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Enterprise Monkey to accomplish?

• webdevelopment

SOLUTION

How did you find Enterprise Monkey?

Online Search

Why did you select Enterprise Monkey over others?

• Pricing fit our budget
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

We started with a consultation focused on web and database development, then moved forward with turning the design into a fully functional web platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Thanks to Enterprise Monkey’s contribution, we’ve made significant strides in bringing both our platform and design to life in a fully functional way.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We held regular meetings with their team, typically 1 to 3 times a week depending on the workload. In between, our teams stayed in close contact to coordinate smaller tasks and keep everything moving smoothly.

What was your primary form of communication with Enterprise Monkey?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

What inspired me most about the Enterprise Monkey team was the founder’s dedication and how well the team worked together. Their coordination was seamless—they really seemed to be on the same page at all times, which made the entire process feel smooth and efficient.

Are there any areas for improvement or something Enterprise Monkey could have done differently?

Our experience with Enterprise Monkey has been entirely positive. We haven’t encountered any issues, and we truly wish them continued success in all their future projects.