eConsulting

BACKGROUND

Please describe your company and position.

I am the System Coordinator of TDK Management Services GmbH

Describe what your company does in a single sentence.

Accelerating transformation for a sustainable future

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire eConsulting to accomplish?

• Develop a Login On Demand solution for our global LMS

SOLUTION

How did you find eConsulting?

Referral

Why did you select eConsulting over others?

• Close to my geographic location
• Referred to me
• Company values aligned

How many teammates from eConsulting were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Development and maintenance of a custom Blue Collars Authentication Tool to enable simple login possibilities. Project supervised by eConsulting Engagement Manager. eConsulting reviewed and confirmed project tasks and deadlines to meet critical dates. They defined timelines and provided weekly work direction with team leaders and project managers. Ongoing assessment of work and recommendations were given, and pilot and test tasks for customer Management review were set up. Troubleshooting and hands-on help were provided when needed, and they participated in system configuration review, provided feedback, and completed adjustments. Testing, global and cloud configuration setup, and administrative activities for customers CSOD solution were performed. Key information was communicated, and the Release & Change management process, including integration activities, was led or participated in

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Success in the pilot phase means achieving 100% SSO login capability for Blue Collar users within the initial small entity, utilizing at least one integrated authentication device. For the full rollout across the customer, the targets are the integration of 250 locations and providing SSO access to approximately 70,000 Blue Collar workers, while also implementing the identified authentication methods: retina scanners, fingerprint scanners, and badge swipes, as needed.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We found their team to be exceptionally dependable in managing the project. Their diligent task tracking, primarily through email, gave us confidence in their ability to consistently meet deadlines. Their client-centric approach also meant they were always attentive and adjusted readily to our changing requirements during our work together.

What was your primary form of communication with eConsulting?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team demonstrated a strong ability to tailor their extensive skillset and high-quality standards to our specific project needs. Their responsible approach ensured project outcomes aligned with our objectives, and their cooperative nature fostered a dedicated partnership focused on our mutual success. This adaptability and commitment significantly enhanced our collaboration.

Are there any areas for improvement or something eConsulting could have done differently?

There are no areas for improvement to note at this time.

BACKGROUND

Please describe your company and position.

I am the People Business Partner of The Havebury Housing Partnership

Describe what your company does in a single sentence.

Social housing provider who own and manage c. 7,500 homes in the East of England.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire eConsulting to accomplish?

• Transfer of historical training data onto LMS via Edge
• Set up reports and dashboards according to our requirements
• Ongoing assessment of work and recommendations

SOLUTION

How did you find eConsulting?

Referred via Cornerstone

Why did you select eConsulting over others?

• Great culture fit
• Referred to me

How many teammates from eConsulting were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

e-Consulting enabled us to transfer all historical training data to our LMS site, with provision of detailed training guides.

They helped us to set up dynamic learning assignments for all of our mandatory training.

Detailed guides sent to us with step-by-step instructions for Edge imports and learning assignments.

Reports set up in Reporting 2.0 for check-ins and mandatory training – advice given on setting up reports using formulas.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Successful transfer of large amounts of data via Edge Import

Key reports and dashboards now set up and in place for our Learning and Performance modules

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent project management. All requests were delivered on time and with detailed step by step guides.

e-Consulting were very responsive to email queries outside of normal meeting times.

What was your primary form of communication with eConsulting?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

eConsulting demonstrated a thorough understanding of our business ensuring that we are fully utilising our LMS to make the best use of our investment. I would thoroughly recommend eConsulting to any other organizations.

Are there any areas for improvement or something eConsulting could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the Director IT PMO & IT Compliance of MorphoSys AG

Describe what your company does in a single sentence.

Global commercial Biopharma company specialized in cancer treatments

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire eConsulting to accomplish?

• Outsourced Implementation
• Expertise in Cornerstone OnDemand Learning Management System
• Cover internal knowledge and resource gap
• GxP compliance

SOLUTION

How did you find eConsulting?

Referral

Why did you select eConsulting over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from eConsulting were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

eConsulting successfully delivered four separate projects, each addressing different business and compliance needs.

Project 1: Cornerstone LMS Implementation

The team completed the full implementation of the Cornerstone Learning Management System, including system installation, configuration, data migration, and user training. The system was set up in alignment with our internal requirements as well as GxP standards and ready for end-user adoption.

Project 2: Cornerstone LMS Operational Administration & Release Management

In this project, eConsulting supported the ongoing administration of the LMS in a validated environment. Activities included co-configuration sessions, documentation updates, system calibration, release and patch management, and coordination with our internal teams. They also provided hands-on support, communicated system updates to stakeholders, and participated in User Acceptance Testing.

Project 3: Veeva Data Migration

eConsulting managed the extraction, migration, and secure transfer of business data into the Veeva system. The project also included system configuration to ensure readiness for operational use.

Project 4: CSV Validation & Infrastructure Assessment

As part of our compliance efforts, eConsulting conducted an initial analysis of our IT infrastructure to define the GxP-relevant components. They assessed data integrity, categorized GxP vs. non-GxP systems, and delivered a report outlining qualification requirements. Additionally, they developed missing SOPs and helped establish processes to maintain qualification during the operational phase.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Over our five-year collaboration, the eConsulting Support Team dedicated roughly 3,000 hours to maintaining the effectiveness, operational stability, and necessary adjustments within our Validated Cornerstone LMS environment. Across 15 Cornerstone releases, eConsulting's rigorous testing, encompassing approximately 250 tests, played a crucial role in guaranteeing the system's compliance and functionality. Furthermore, eConsulting's proficiency in Veeva Systems facilitated an efficient system integration, leading to notable savings in human resource allocation and operational efficiency.

Summary of key deliverables:

●       Fully configured and validated Cornerstone LMS system

●       Migrated and verified learning data

●       Administrator and user training sessions

●       Release management and ongoing support procedures

●       Validated and compliant Veeva system post-data migration

●       Infrastructure assessment report defining qualification needs and compliance measures

●       Drafted SOPs/instructions and operational maintenance processes for qualification compliance

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team proved highly reliable in their project management, ensuring tasks were well-tracked, primarily via email. We could consistently count on them to deliver on schedule, and their client-focused approach meant they were always responsive and attentive to our changing requirements throughout our work together.

What was your primary form of communication with eConsulting?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were especially impressed by the team's extensive skillset, their strong sense of responsibility for the project outcomes, and their consistent adherence to high-quality standards. Their cooperative nature and sincere dedication to our mutual success greatly enhanced our collaboration.

Are there any areas for improvement or something eConsulting could have done differently?

There are no areas for improvement to note at this point in time.

BACKGROUND

Please describe your company and position.

I am a director of TTI, Inc.

Describe what your company does in a single sentence.

TTI, Inc., a Berkshire Hathaway company, is a world-leading specialist distributor of passive, connector, electromechanical, discrete, power, and sensor components. TTI in Europe strives to be the distributor of choice for customers and suppliers by introducing new product technologies and stocking broad and deep inventory across its franchise base.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire eConsulting to accomplish?

• Our goal was to move from an LMS that was not user-friendly and very limited in its capabilities to Cornerstone.
• We specifically wanted Cornerstone because it would give us the Learning Management experience we were looking for and has room to grow into Talent Management and other HR topics.

SOLUTION

How did you find eConsulting?

Cornerstone Referral

Why did you select eConsulting over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from eConsulting were assigned to this project?

19

Describe the scope of work in detail. Please include a summary of key deliverables.

Initially, we installed the Core and LMS systems. We started the project with a Business Process Alignment (BPA) meeting in Munich. After the BPA, eConsulting began the Discovery phase. We were impressed by their ability to reconcile the interests of three different stakeholder groups across three different time zones.

Next, they moved on to creating prototypes. They built prototypes of the processes identified during the BPA. This was followed by the Proof of Concept stage, where we made minor changes that were quickly implemented. User Acceptance Testing (UAT) was then conducted. The eConsulting team wrote the test scenarios, and we executed them. They also provided training for our administrators. After a few months, we launched the system, and the entire process went quite smoothly.

After the LMS module was implemented, we rolled out the performance module for the whole of Europe. We are now entering the second phase, where we will add additional features such as the Performance Review. In parallel, we are taking the first steps to implement the performance module in the United States.

Additionally, we continue to expand the LMS to our subsidiaries and are already engaged in implementing two of them this year. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Within the first quarter of using the tool we were able to open up reporting to managers.  In two years of using our old system, it was never possible to make reporting available.

We are now implementing features that we did not previously have, such as Teams Integrations and Power BI integration.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We received regular updates, and eConsulting kept the delivery schedule well. They always responded promptly to any changes that needed to be implemented. The stages of the project were clearly outlined, and we always knew what to do next. They provided many workbooks to help us prepare for decisions and data migration.

What was your primary form of communication with eConsulting?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

This team has been a very strong partner for us. They listen and work hard to find solutions to meet our needs. They have made a real effort to understand our company and provide advice not just based on what the tool can do but what they see as helping us to evolve and do more.  We appreciated their approach to work, which was similar to ours, and the very pleasant atmosphere. The team is always open for feedback and very easy to collaborate with, which fosters a strong sense of partnership.

Are there any areas for improvement or something eConsulting could have done differently?

None

BACKGROUND

Please describe your company and position.

I am an HR Digital Expert of RENK

Describe what your company does in a single sentence.

We provide systems to ensure the reliable deployment of strong forces to set vehicles, vessels, and machinery in motion.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire eConsulting to accomplish?

• Implementation and unification of the Talent Unified system across RENK's entire global organizational structure, spanning multiple countries.
• Determination whether there is room for process improvement through Business Process Alignment (BPA).

SOLUTION

How did you find eConsulting?

Cornerstone referral

Why did you select eConsulting over others?

• Good value for cost
• high quality, experience, quick response rate, great reviews

How many teammates from eConsulting were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

eConsulting took over the implementation that had previously been initiated by another service partner. Our project was broken down into several stages. Initially, we engaged in discussions with eConsulting to outline our business needs. We provided them with detailed information about our processes and requirements. Subsequently, eConsulting's consultants used their expertise and the information we provided to propose solutions.

Following that, we were provided with questionnaires to fill out, detailing our business processes. We then received introductory training on the Cornerstone's basic functions, known as the Discovery phase. In the meantime, we also participated in training sessions on system usage. Subsequently, we provided specific data and completed questionnaires. 

Subsequent meetings were dedicated to creating system prototypes, which were presented and discussed with us. This collaborative process led to the creation of the initial system draft. Following this, eConsulting presented us with prototypes of the system during the Proof of Concept (POC) phase. They demonstrated how our processes would be handled across various modules, ensuring that the system met our needs. After reviewing and approving the prototypes, we moved on to the testing phase.

Together with eConsulting, we discussed which parts of the system and processes we wanted to test. eConsulting then prepared test scenarios, which helped us avoid surprises and errors during testing. Any identified issues were promptly addressed and resolved. We started with Employee Assessment and Efficiency Evaluation modules in the United States because it was our top priority. This critical phase kicked off in December. 

Subsequently, we expanded our collaboration with eConsulting to develop and launch additional processes for various organizational units within our company, all tailored to meet our international business requirements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Despite the complexity of the organizational structure and specific legal regulations due to the business sector, eConsulting is implementing Cornerstone at a fast tempo. Working with more than one module at a time aligning the project with internal effort and process readiness possibilities.

The best outcome is that, thanks to the fast implementation by the eConsulting team, we were able to go live with the Cornerstone OnDemand modules according to the planned schedule, despite the complexity and legal aspects of our organization. An additional value Consulting brings to the table is the technical team's ability to accomplish integrations with several other systems and look for opportunities to optimize the process if possible from a technical and business process perspective.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We are extremely pleased with the project management provided by eConsulting. We hold weekly meetings to discuss our current status, anticipated risks, completed tasks, and upcoming milestones. 

The team's responsiveness has been great, and they approach everything very professionally. The atmosphere was really nice, making it easy to work towards our goals. Timeliness was important to us, and we're pleased that eConsulting has kept everything on track. They stick to the plan and deliver as promised.

What was your primary form of communication with eConsulting?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We're impressed by the expertise of the eConsulting team. The team often consults us on best practices and optimal maintenance, helping us avoid potential risks in future. They assist us in adapting processes whenever we have doubts or questions. One significant advantage was the flexibility of the eConsulting team. When faced with the need for numerous changes throughout the project, they swiftly adapted to our evolving requirements.

Are there any areas for improvement or something eConsulting could have done differently?

It's difficult to single out specific areas that require attention.

BACKGROUND

Please describe your company and position.

I am the Senior Quality Systems Training Specialist of Hologic

Describe what your company does in a single sentence.

Medical Device

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire eConsulting to accomplish?

• Support LMS workload
• Gain expert knowledge

SOLUTION

How did you find eConsulting?

Online Search

Why did you select eConsulting over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from eConsulting were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

E-consulting support the management of Hologic's LMS system on a daily basis, ensuring that the system is running efficiently and ultimatley is available for employees to use to remain compliant. 

Key tasks:

System Validation

Complex Troubleshooting

Best Pratice Sharing

Manual Activities

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our relationship with E-consulting is ongoing. E-consulting help us to close projects off on a weekly basis. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

E-consulting always meet deadlines and often deliver before the due date. They are always prompt and efficient. 

What was your primary form of communication with eConsulting?

Virtual Meeting

What did you find most impressive or unique about this company?

They are always available when an emergency situation arises.

Are there any areas for improvement or something eConsulting could have done differently?

No.