eCom Managers

BACKGROUND

Please describe your company and position.

I am the Marketing Specialist of Isotec

Describe what your company does in a single sentence.

Isotec is a high-tech security entrance manufacturing company, and I am the marketing specialist.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire eCom Managers to accomplish?

• Our goal was to enhance the user interface of our website.

SOLUTION

How did you find eCom Managers?

Online Search

Why did you select eCom Managers over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from eCom Managers were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We didn’t have clear competitors, so our website rebrand focused on making things clearer and more effective. We targeted the right audience, cut out bad traffic, and lowered the bounce rate. Now, we keep improving the site every month with new content, visuals, and better ads.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our website rebrand focused on improving clarity, targeting, and performance in a space with no clear competitors. As a result, we reduced bounce rates by 38% and improved lead quality by 60% through better audience targeting. With monthly content updates, visuals, and ad optimizations, the new site continues to drive stronger engagement and results.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We managed the website rebrand from start to finish, making sure everything stayed on track and the team worked smoothly together. After the new site went live, fewer people left right away (bounce rate dropped by 38%) and we started getting 60% better leads. We still improve the site every month with small updates and fresh content.

What was your primary form of communication with eCom Managers?

Email or Messaging App

What did you find most impressive or unique about this company?

Effectiveness

Are there any areas for improvement or something eCom Managers could have done differently?

They did more than the requirement which made us satisfy with the project

BACKGROUND

Please describe your company and position.

I am the President of Epsilon

Describe what your company does in a single sentence.

Epsilon is a global business that supplies data, technology, and services to the advertising and marketing world.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire eCom Managers to accomplish?

• Getting on the first page of search results for keywords that are related to our products.
• Increasing the website's exposure on the search engine results page will bring more free visitors.

SOLUTION

How did you find eCom Managers?

Clutch Site

Why did you select eCom Managers over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from eCom Managers were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Ecom Manager is in charge of improving our SEO strategy, which includes raising keyword rankings, growing organic traffic, and minimizing any negative effects that come from Google's Algorithm Updates.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

What we expected from our partnership with eCom Managers has been exceeded.  In addition to preserving our previously attained first-page rankings for pertinent keywords, their SEO approach has effectively reduced the adverse effects of recent changes to the broad core algorithm.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

My account staff was always on time and kept lines of communication open about the status of my campaign.  They worked well with my team and provided insightful advice to improve output and spur expansion.

What was your primary form of communication with eCom Managers?

Email or Messaging App

What did you find most impressive or unique about this company?

After speaking with several agencies, we were genuinely pleased with the favorable impression that Ecom Manager's and their staff had made.  Their cutting-edge technology and degree of experience seem to be far superior to those of their rivals.  InteroBOT's forward-thinking attitude to future improvements really piqued our interest.

Are there any areas for improvement or something eCom Managers could have done differently?

We greatly value Ecom Managers, thus I'm at a loss for ideas.

BACKGROUND

Please describe your company and position.

I am the President of VeilSun, Inc

Describe what your company does in a single sentence.

Helping businesses increase profitability and efficiency with custom software applications built for their exact needs

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire eCom Managers to accomplish?
We partnered with Ecom Manager to solve one critical challenge: dramatically increasing qualified inbound leads through digital marketing channels.

SOLUTION

How did you find eCom Managers?

• Online Search
• Clutch Site

Why did you select eCom Managers over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from eCom Managers were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

From foundational strategy to daily execution, Ecom Manager provides:

• Complete messaging overhaul and go-to-market positioning
• Website transformation with continuous optimization
• Full funnel advertising strategy and management
• Targeted SEO and content development
• Multi-channel outreach (email/LinkedIn)
• Trade show collateral creation

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

•  75% increase in marketing-qualified leads
• 5 new client acquisitions from outbound efforts in Q1
• Consistent month-over-month performance improvements

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Ecom Manager operates differently than any agency we've worked with: They maintained military-grade discipline for deadlines, anticipate needs before we articulate them, take true ownership of outcomes and Hold us accountable like true partners should

Most importantly, they provide the perfect balance of strategic guidance and hands-on execution.

What was your primary form of communication with eCom Managers?

Email or Messaging App

What did you find most impressive or unique about this company?

After experiencing multiple marketing agencies, we can confidently say Ecom Manager is in a class of their own.

Are there any areas for improvement or something eCom Managers could have done differently?

No improvements needed.

BACKGROUND

Please describe your company and position.

I am the CEO of Open Hand Atlanta

Describe what your company does in a single sentence.

Open Hand prepares, packs and delivers nearly 5,000 health-promoting meals each day throughout metro-Atlanta to thousands of our friends and neighbors who are homebound, disabled or simply too sick to prepare their own meals.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire eCom Managers to accomplish?

• Breathe new life into our outdated brand
• Create fresh, modern logos
• Expand our brand color palette to make it more versatile

SOLUTION

How did you find eCom Managers?

Clutch Site

Why did you select eCom Managers over others?

• Great culture fit
• Company values aligned

How many teammates from eCom Managers were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Ecom Managers led a complete brand transformation for Open Hand that included:

• Conducting a brand readiness assessment before diving into changes
• Competitive research to see how others in our space were positioning themselves
• Educating our leadership team about branding's strategic value
• Designing a full rebrand package featuring:
• New logos for OH and GMM
• Expanded color system
• Custom graphics and illustrations

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Overwhelmingly positive responses from our community and target audiences
• Focus groups loved the new direction
• Increased engagement across social platforms

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Flawless execution, every deadline was met without exception
• Proactive communication with regular updates and documented meeting notes
• True partners. They listened intently, challenged us when needed, and made us feel valued throughout.

What was your primary form of communication with eCom Managers?

Email or Messaging App

What did you find most impressive or unique about this company?

Their deep-dive research into our business model directly shaped their recommendations

Are there any areas for improvement or something eCom Managers could have done differently?

Absolutely none. They delivered beyond what we imagined possible and we couldn't be happier with the partnership

BACKGROUND

Please describe your company and position.

I am the CEO of Cyderes

Describe what your company does in a single sentence.

 Cyderes is a global cybersecurity partner built for today’s relentless threatscape. We specialize in identity-centric security, managed detection and response, and cloud defense, powered by AI and driven by expert operators. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire eCom Managers to accomplish?

• A refreshed visual identity
• Updated website, PowerPoint templates, and digital assets
• Custom graphics and artwork

SOLUTION

How did you find eCom Managers?

Referral

Why did you select eCom Managers over others?

• High ratings
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from eCom Managers were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We teamed up with Ecom Managers for a complete brand transformation, everything from strategy to execution. Over four months, they helped us redefine our visual identity, ensuring it aligned with our mission and values.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They delivered on every deadline, even accelerating work when we needed it to align with business priorities.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our project manager was exceptional, organized, proactive, and great at balancing urgency with our workflow. We’d hire her again in a heartbeat!

What was your primary form of communication with eCom Managers?

Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to seamlessly integrate with our team made all the difference. They were collaborative, easy to work with, and honestly, we’ll miss having them around.

Are there any areas for improvement or something eCom Managers could have done differently?

None. They exceeded expectations at every turn, and we were thrilled with the results.

BACKGROUND

Please describe your company and position.

I am the Vp Of Marketing of CellPhone Ninja

Describe what your company does in a single sentence.

An innovative business leader with deep expertise in the automotive industry 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire eCom Managers to accomplish?

• Launch and optimize paid advertising campaigns on Google and Meta to drive high-quality leads, increase conversions, and maximize return on ad spend (ROAS)

SOLUTION

How did you find eCom Managers?

• Online Search
• Clutch Site

Why did you select eCom Managers over others?

• Close to my geographic location
• Good value for cost
• Company values aligned

How many teammates from eCom Managers were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Ecom Managers expertly manages our Google and Meta ad buys while producing strategic content. Their data driven approach has consistently met and exceeded our target KPIs, driving measurable business growth

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Despite inventory challenges and extended lead times, Ecom Managers has consistently delivered on our KPIs including maintaining our target 5x ROAS. Their ability to adapt and perform under market constraints has proven invaluable to our growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Ecom Managers consistently delivers on commitments while maintaining clear communication and realistic timelines. Their team welcomed constructive feedback, ensuring continuous alignment with our goals a partnership that keeps improving with each campaign

What was your primary form of communication with eCom Managers?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The continuity of working with the same three Ecom Managers specialists has paid dividends in campaign performance, as their accumulated brand expertise enables sharper targeting and more effective optimizations

Are there any areas for improvement or something eCom Managers could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Founder of Poetry Foundation

Describe what your company does in a single sentence.

We work to amplify poetry and celebrate poets by fostering spaces for all to create, experience, and share poetry. Publisher of POETRY magazine.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire eCom Managers to accomplish?

• We hired eCom Managers for business consulting and marketing strategy to scale our Amazon presence and improve ad performance.
• We engaged eCom Managers to refine our marketing strategy and guide our Amazon growth through expert business consulting.

SOLUTION

How did you find eCom Managers?

• Online Search
• Clutch Site

Why did you select eCom Managers over others?

• Good value for cost
• Company values aligned

How many teammates from eCom Managers were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

eCom Managers analyzed our business, created a custom marketing strategy, and handled all aspects of our Amazon PPC campaigns. They delivered regular performance reports, strategic recommendations, and continuous account optimization.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We experienced improved ad performance, higher visibility on Amazon, and consistent month-over-month growth in revenue and conversions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They communicated clearly, met all deadlines, and quickly adapted to our needs. Their team was proactive and easy to work with.

What was your primary form of communication with eCom Managers?

Email or Messaging App

What did you find most impressive or unique about this company?

Their hands-on approach and commitment to delivering results stood out. They consistently went beyond expectations to help us grow.

Are there any areas for improvement or something eCom Managers could have done differently?

Overall, the experience was great.

BACKGROUND

Please describe your company and position.

I am the CO-FOUNDER of MNDB LLC

Describe what your company does in a single sentence.

We are a Proprietary trading firm

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire eCom Managers to accomplish?

• We hired eCom Managers for advertising and branding services to improve our Amazon store visibility, boost sales, and strengthen our brand presence through PPC and DSP campaigns.
• We hired eCom Managers to manage and optimize our Amazon PPC and DSP campaigns to improve sales and reduce ad spend.

SOLUTION

How did you find eCom Managers?

• Online Search
• Clutch Site

Why did you select eCom Managers over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from eCom Managers were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

eCom Managers handled our Amazon PPC and DSP campaigns. They conducted keyword research, set up and optimized ads, managed budgets, and provided regular performance reports.

Their key deliverables included improved ad performance, lower ACoS, and increased brand visibility.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw a significant increase in sales, a noticeable drop in ACoS, and improved ROAS. Our brand visibility also improved, leading to higher traffic and better product rankings on Amazon.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent. They delivered everything on time, communicated regularly, and were quick to respond to our questions and feedback.

What was your primary form of communication with eCom Managers?

Email or Messaging App

What did you find most impressive or unique about this company?

Their deep understanding of Amazon advertising and their ability to consistently deliver results impressed us the most. They were proactive, data-driven, and truly cared about our success.

Are there any areas for improvement or something eCom Managers could have done differently?

Overall, we were very satisfied. If anything, more frequent in-depth strategy sessions could have added extra value, but their performance and communication were already strong.

BACKGROUND

Please describe your company and position.

I am the Amazon seller an Amazon Retailer

Describe what your company does in a single sentence.

AmazonSeller

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire eCom Managers to accomplish?

• Global account management
• Amazon advertising

SOLUTION

How did you find eCom Managers?

LinkedIn

Why did you select eCom Managers over others?

Great culture fit

How many teammates from eCom Managers were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Raja has captured my attention when I asked him to help me with my listing on Amazon. The free audit he provided caught my attention and made him different from other service providers. I have been cooperating with him for a month now and I’m looking forward to the future.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased sales and ads are managed better

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Great communication, informing daily reports, they are experts and know what they are doing

What was your primary form of communication with eCom Managers?

Virtual Meeting

What did you find most impressive or unique about this company?

We were most impressed with their professional attitude and expertise.

Are there any areas for improvement or something eCom Managers could have done differently?

During one month of cooperation, I can say that I’m totally satisfied. The only thing is that pricing is a bit high, however , I won’t be judging this now, it’s necessary to allow some time to see the value they can bring.

BACKGROUND

Please describe your company and your position there.

I am one of the owners of an amazon store. We sell products on amazon world wide.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire eCom Managers?

Our company was just starting off and we have other ventures going on at the same time. So we needed to hire a manager to manage our store and he is doing a great job thus far as we have been working with him for a long time and we will continue to work together.

SOLUTION

How did you select this firm and what were the deciding factors?

We considered a lot of different Amazon store managers and had interviews with a selected few candidates. Raja stood out to us through his passion, honesty, his flexibility in price and his understanding in our goals for the store.

Describe the project in detail and walk through their service package.

This team is responsible for day to day managing of our amazon store. So corresponding with amazon services everyday.

• Stock checks
• account updates
• re-listing of stock
• product research
• daily dialogue with my partner & I

How many resources from the vendor's team worked with you, and what were their positions?

Our main point of contact was with the manager Raja.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

We keep a spread sheet of sales and the managers check on it every day and can see the updates in sales every day in real time. Also at the end of everyday emails with the days completed tasks is sent.

How effective was the workflow between your team and theirs?

Daily emails and a business group chat on WhatsApp and monthly google meets/zoom calls with all relevant people involved very smooth dialogue between everyone.

What did you find most impressive or unique about this company?

They are very professional, flexible, and understanding of our needs.

Are there any areas for improvement or something they could have done differently?

The start of our business together was slow but no fault of the managers the suppliers were going through difficulty because of the pandemic.