eCom Managers

BACKGROUND

Please describe your company and position.

I am the Founder of Electrify Social

Describe what your company does in a single sentence.

I'm the founder of a PR and growth marketing firm that specializes in press placement, social media marketing, and management.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire eCom Managers to accomplish?

• We required strategic advertising and promotional support to enhance visibility for our clients.

SOLUTION

How did you find eCom Managers?

Clutch Site

Why did you select eCom Managers over others?

• Good value for cost
• Company values aligned

How many teammates from eCom Managers were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Ecom Managers leads our advertising efforts by securing high-impact placements in premium media outlets, helping our clients gain brand visibility, SEO value, and trusted social proof. With an in-house team of expert copywriters, they craft compelling ad content and sponsored features that elevate our clients' presence and authority across top-tier platforms.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We’ve partnered with Ecom Managers on over 500 advertising campaigns for various clients, and their performance has been consistently outstanding. 
Their team is efficient, reliable, and always delivers as promised. Even when challenges arise, Ecom Managers provides thoughtful solutions,whether it’s securing alternative placements or offering value-added gestures for our end clients. 
They’ve proven to be a dependable and strategic advertising partner every step of the way.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Ecom Managers stands out for their responsiveness and clear communication, especially over email. We often juggle multiple advertising projects at once, and their team consistently stays organized, proactive, and in control, ensuring every campaign runs smoothly.

What was your primary form of communication with eCom Managers?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Ecom Managers offers an exclusive, partner-first approach that truly sets them apart. My experience working with them has been nothing short of exceptional.

Are there any areas for improvement or something eCom Managers could have done differently?

I have nothing but positive things to say about Ecom Managers, they’ve consistently exceeded expectations.

BACKGROUND

Please describe your company and position.

I am the Owner of On Point Installations

Describe what your company does in a single sentence.

levating industry standards through the best warehouse solutions

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire eCom Managers to accomplish?

• Get our brand noticed more online
• Boost our visibility and strengthen our online presence

SOLUTION

How did you find eCom Managers?

• Online Search
• Clutch Site

Why did you select eCom Managers over others?

• Good value for cost
• Company values aligned

How many teammates from eCom Managers were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work for Ecom managers included a comprehensive marketing strategy aimed at increasing brand awareness and lead generation for On Point Installations. Key deliverables included:

• Brand Positioning & Messaging
• Improving website structure, content, and search engine rankings to drive organic traffic and improve visibility.
• Creating blog posts, case studies, and industry-related articles to position On Point as a thought leader in the industry.
• Developing and executing a social media strategy to engage with our target audience and increase brand awareness.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Higher engagement on social media platforms, increased followers, and more interactions with our content.
• Enhanced website design and optimized calls-to-action (CTAs) leading to better conversion rates from visitors to potential customers.
• Increased customer interactions and repeat business due to stronger brand trust and improved communication strategies.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

eCom Managers demonstrated strong project management throughout our engagement, ensuring clear communication, timely execution, and adaptability to our needs. They effectively structured the project with defined milestones, regularly updated us on progress, and proactively addressed any challenges that arose.

What was your primary form of communication with eCom Managers?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stands out most about Ecom Managers is their strategic approach, deep industry knowledge, and commitment to delivering results

Are there any areas for improvement or something eCom Managers could have done differently?

nope

BACKGROUND

Please describe your company and position.

I am the Founder of Elevate Chiropractic

Describe what your company does in a single sentence.

we are dedicated to providing exceptional chiropractic care tailored to each patient’s needs

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire eCom Managers to accomplish?

• Branding

SOLUTION

How did you find eCom Managers?

• Online Search
• Clutch Site

Why did you select eCom Managers over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from eCom Managers were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Ecom Managers gave our website a total makeover, making it way easier for customers to use. They also put together some killer video content that’s been huge for marketing and selling our services. On top of that, they handled our emails, made quick updates to the site, and even knocked out graphic design work whenever we needed it.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The feedback on our new website has been great Visitors who find us through the site are more informed, higher quality leads, many are already primed to work with us by the time they reach out.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Most of the heavy lifting happened early in the project. Once we settled into day-to-day operations, they always responded fast and delivered top-notch work without missing a beat.

What was your primary form of communication with eCom Managers?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was blown away by how quickly They built our website and produced the videos. Their video work is seriously impressive the filming and editing quality are next level.

Are there any areas for improvement or something eCom Managers could have done differently?

Nothing i can think of currently

BACKGROUND

Please describe your company and position.

I am the Founder of Feit Electric

Describe what your company does in a single sentence.

Feit Electric is a manufacturing company. We create innovative products for everyday life

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire eCom Managers to accomplish?
We hired eCom Managers to bring structure and clarity to our advertising efforts. Our internal team was stretched thin, and we needed experts who could dive into the data, identify missed opportunities, and create a more focused, ROI-driven strategy for our online channels.

SOLUTION

How did you find eCom Managers?

• Online Search
• Clutch Site

Why did you select eCom Managers over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from eCom Managers were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They managed our ad campaigns end-to-end from setup and targeting to ongoing optimization. Key deliverables included ad creatives, performance reports, and strategy adjustments based on real time data.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our conversion rates improved, ad waste dropped, and several underperforming SKUs started gaining traction. The overall return on our ad spend noticeably increased.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was smooth and reliable. They consistently met deadlines, communicated clearly, and were quick to adjust based on our feedback or shifting priorities.

What was your primary form of communication with eCom Managers?

Email or Messaging App

What did you find most impressive or unique about this company?

What really stood out was their responsiveness and attention to detail. They treated our brand like their own and were genuinely invested in getting results, not just checking boxes.

Are there any areas for improvement or something eCom Managers could have done differently?

There were moments when we wished for quicker testing of new ad formats or platforms, just to stay a bit more ahead of trends. But their core execution remained reliable.

BACKGROUND

Please describe your company and position.

I am the SEO of Vanidox

Describe what your company does in a single sentence.

We develop and sell high-quality Amazon private label products across multiple categories, designed to meet consumer needs with value and reliability.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire eCom Managers to accomplish?

• We hired eCom Managers to handle comprehensive Amazon management, including listing optimization, inventory coordination, and advertising support to drive sales growth and operational efficiency.

SOLUTION

How did you find eCom Managers?

Online Search

Why did you select eCom Managers over others?

Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included full-service Amazon management: product listing creation and optimization, keyword research, PPC campaign setup and monitoring, inventory tracking, account health maintenance, and strategic recommendations to improve sales performance. Key deliverables included optimized product listings, advertising reports, inventory updates, and regular performance insights.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes included a significant increase in organic rankings, improved conversion rates, reduced ACoS on advertising campaigns, and consistent month-over-month sales growth. Additionally, our listings gained higher visibility, and overall account performance metrics remained healthy and compliant.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was efficient and well-structured. They consistently delivered items on time, maintained clear communication, and were highly responsive to our needs, promptly addressing any issues or adjustments required throughout the process.

What was your primary form of communication with eCom Managers?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was their deep understanding of the Amazon ecosystem and their proactive approach—they didn’t just follow instructions but offered strategic insights that helped improve performance and streamline operations.

Are there any areas for improvement or something eCom Managers could have done differently?

While the overall experience was positive, more frequent reporting or performance updates would have enhanced visibility into ongoing tasks and allowed for quicker strategic adjustments.

BACKGROUND

Please describe your company and position.

I am the Owner of Chandler LLC

Describe what your company does in a single sentence.

We import and trade, offering wholesale and retail services to local small businesses and selling online through Amazon, eBay, and TikTok.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire eCom Managers to accomplish?

• Manage the online business at Amazon, eBay, and TikTok accounts.
• Create and post items, optimize, manage PPC campaign, run promotions.
• Increase the sales, build the brand, and manage the corresponding with websites management and customer service.

SOLUTION

How did you find eCom Managers?

Upwork

Why did you select eCom Managers over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from eCom Managers were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I work with eCom Managers and have hired them for the role of Amazon PPC Manager.

Their key deliverables include growing my accounts, increasing revenue, building the brand, boosting traffic, and optimizing critical performance metrics such as CTR, CVR, impression share, traffic relevancy, indexing, and ranking. They have also supported my company through comprehensive market research, product marketing, and by optimizing and modifying all listed items.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Optimized items.

High quality images and videos.

Modified descriptions.

Increase in traffic.

Increase in salles.

Decrease in spending.

Higer rating.

Positive feedback.

Solving issues on time.

Healthy accounts.

Expand the business.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They listen very carefully to my needs, find solutions, implement them immediately, and respond instantly.

What was your primary form of communication with eCom Managers?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Commitment.

Awareness.

Their knowledge is impressive.

Patient.

Fast action.

Respond to every single question.

Follow the action plan.

Are there any areas for improvement or something eCom Managers could have done differently?

Booming the sales.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of MINA. We’re a biodegradable products e-commerce company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with eCom Managers?

We wanted to create sales and advertise our products successfully.

SOLUTION

What was the scope of their involvement?

eCom Managers manages our Amazon PPC campaigns. Additionally, they check our weekly results to tweak the campaigns if necessary — they’re knowledgeable in Amazon, so their team has the experience to assess everything on our accounts.

Furthermore, eCom Managers makes Photoshop efforts and takes care of our pictures to ensure that our product listings look good.

In terms of technologies, they use Helium 10 as their main tool for PPC.

What is the team composition?

I mainly work with Raja (CEO), but more people are involved in the project.

How did you come to work with eCom Managers?

I found them on Facebook, and after reaching out to them and learning about their work, we decided to move forward with the project.

How much money have you invested in this partnership?

So far, we’ve spent $2,400 with them.

What is the status of this engagement?

We started working together in November 2021, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Thanks to their work, my product has been growing.

How did eCom Managers perform from a project management standpoint?

Project management is good, and Raja is on top of everything. Regarding communication, we use email and Facebook.

What did you find most impressive about them?

Raja is very intelligent, organized, and constantly communicates with us.

Are there any areas they could improve?

They could be more responsive.

Do you have any advice for potential customers?

Email them a lot and prepare documentation and expectations so they can know exactly what you need from them.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of an e-commerce company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with eCom Managers?

We needed help to get our product launched.

SOLUTION

What was the scope of their involvement?

eCom Managers acts as our virtual assistant to help us manage our e-commerce product launch. They help us with digital marketing and create content to post online.

What is the team composition?

I work with a manager from eCom Managers.

How did you come to work with eCom Managers?

We found eCom Managers on Upwork.

How much have you invested with them?

We’ve spent around $1,200.

What is the status of this engagement?

We started working in January 2022, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Since eCom Managers joined the project, they’ve taken the initiative regarding our product launch, and we’ve been able to take a back seat on the endeavor. However, as the project is still ongoing, we haven’t seen any metrics regarding the impact of their work yet.

How did eCom Managers perform from a project management standpoint?

eCom Managers’ project management is very good. We communicate via email and WhatsApp.

What did you find most impressive about them?

eCom Managers’ knowledge is impressive.

Are there any areas they could improve?

No.

Do you have any advice for potential customers?

Be patient about your collaboration if eCom Managers works in a different time zone than yours.

BACKGROUND

Introduce your business and what you do there.

I’m the brand manager of a prefilled communion cups manufacturing company. Communion cups are used throughout the world after prayer meetings and on Sunday services by Christians. We’re located in Dallas, Texas, and we do well in the US.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with eCom Managers?

We wanted to sell the communion cups on Amazon, so we contacted eCom Managers for our Amazon account. We initially did the work, but we weren’t savvy with it, so it wasn’t working.

SOLUTION

What was the scope of their involvement?

eCom Managers are Amazon experts. They do all my Amazon posting, advertising, and listing. They also create our FBA shipments, and their delivery is fast. They solve our problems there and then. Even in non-working hours, when we have an urgent crisis, they come forward and help us.

They handle my USA, Canada, and UK accounts. Soon, they'll handle our other business accounts.

What is the team composition?

They’re a team of 45 people, but only two of them take care of our account. One is the account associate, and he takes care of our day-to-day affairs.

The other one is Hamza (CEO), the account manager. He’s always cross-checking everything. If there's any mistake by the account associate, he corrects it immediately and gets back to me.

How did you come to work with eCom Managers?

I searched for Amazon experts on Google and contacted the first one on my search. They were a big disappointment. Then, I found a site called Upwork and created an account. I dropped the job request for an Amazon expert, and people started contacting me. Upwork had good reviews and people with more experience.

We shortlisted four companies and had a face-to-face meeting with them. We zeroed down to eCom Managers because they were prompt, knew what they were talking about, and understood our problems.

How much have you invested with them?

We’ve spent around $800 so far on the project. We started with a small amount, and it has slowly increased.

What is the status of the engagement?

We began our partnership in April 2021, and we’re still working together. This will be a long-term relationship, so we don't intend to leave them. We have a few more accounts and businesses coming up.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve had an increase in traffic on our account, which has increased our sales. When we hired them, we were doing around $800–$1,000 a day. Ever since we started collaborating, we do more than $5,000 a day.

They’ve really helped us in these six months. Their team always lets us know what is right and what we should do. They’ve supported and guided us; eCom Managers is the right backup team for our company.

On the other hand, the Amazon site hasn’t met our full expectations, but we’re happy. No magic can happen that fast. We’ve already seen a drastic change, but the best is yet to come. We’re sure we will achieve that in time. Results are showing now, and we’ll soon have a review, so they’ll have a good pay.

How did eCom Managers perform from a project management standpoint?

They’ve performed really well. We work together, and I always have an eye on the account. I tell them what to do, and they do it. eCom Managers is an amazing supporting team. They know their job; we don’t have to tell them how to do it. They just let us know when it’s done.

These past few months have been awesome. They’re organized, and their team takes care of all our Amazon accounts. In summary, they're always there when we need them. They reply immediately to any query we have, no matter how small it is. eCom Managers has never asked us to wait or said they'll get back to us.

We mainly communicate through Skype because it’s always open and we can chat there. We’ve also used phone calls. We’re free to call them anytime, and they’re always there to answer.

When there’s a big job, we sometimes do video chats to make them understand. Although this has happened on rare occasions because they’re so good that we don't need to video call them.

What did you find most impressive about them?

We love how prompt they are. Promptness and getting back quickly are crucial traits for us because we need support when we’re working. In that sense, the team is always on standby, even during off-hours. They’ve helped us whenever we’ve needed something, and we’re very thankful for that.

Additionally, their knowledge of Amazon is also outstanding. That's why we don't have to bang heads with them. We just tell them what to do, and it’s done.

Are there any areas they could improve?

I can't think of anything. We’re both are growing together, and they offer an excellent service.

Any advice for potential customers?

Work with them as a team, not as outsiders. There are so many Amazon experts in the market, so you have to select the one who is good at what they do. Since the beginning, we were convinced that they were the people we needed, and we’re very happy with them.

Moreover, they’re both professional and personal. They take care of your job, so be nice to them and don’t be overly commanding.

BACKGROUND

Please describe your company and position.

I am the Founder of Samtec Inc

Describe what your company does in a single sentence.

We design, manufacture, and sell electronic components

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire eCom Managers to accomplish?

• Create and run a paid advertising plan mainly through Google Ads.

SOLUTION

How did you find eCom Managers?

Clutch Site

Why did you select eCom Managers over others?

• Pricing fit our budget
• Company values aligned

How many teammates from eCom Managers were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We contacted Ecom Managers because we wanted to improve our Google Ads without needing to hire someone full-time. Their online content caught our eye, so we decided to give them a try. They helped us build a paid ads strategy to bring more visitors to both our top-selling products and new ones we planned to launch. The results were so good, we ended up doing even more with them than we originally planned.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Getting more people to buy, request samples, and download 3D models from our website.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Anytime we asked Ecom Manager to handle something, they got it done on time and with a high level of professionalism. Over the course of working together, we completed dozens, maybe even hundreds of projects.

What was your primary form of communication with eCom Managers?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They didn’t force us into a one-size-fits-all setup. They were flexible and always worked with us to meet our specific needs. On top of that, they were friendly and easy to talk to some of the best people we’ve had the chance to work with.

Are there any areas for improvement or something eCom Managers could have done differently?

The only reason we moved on was because we finally reached the point where we could hire our own team, which had always been our goal. Honestly, I wouldn’t have wanted things to turn out any other way.