Digital Silk

BACKGROUND

Please describe your company and position.

I am the Head of Marketing

Describe what your company does in a single sentence.

Threat intelligence platform.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Digital Silk to accomplish?

• Website design and maintenance
• Marketing retainer to hit 2 SQLs a month

SOLUTION

How did you find Digital Silk?

Online Search

Why did you select Digital Silk over others?

• Pricing fit our budget
• Company values aligned
• Other

How many teammates from Digital Silk were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We were looking for a vendor to completely modernize and redo our website. It was outdated and not really functional. We wanted a simple design with a well thought out back end that would allow us to properly track the web traffic and was easy to maintain.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

live website with measurable traffic and ease of use

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was what I expected from the group. They were clear, and on time even when the delays for the project were from our side. They're always quick to respond even with a variety of time zones.

What was your primary form of communication with Digital Silk?

Virtual Meeting

What did you find most impressive or unique about this company?

They find experts in each thing that we ask for and assign them to our account - they do not have a ton of people trying to be masters at everything. This works really well because each person produces results and focuses on the specific ask.

Are there any areas for improvement or something Digital Silk could have done differently?

N/A

BACKGROUND

Please describe your company and your position there.

Founder & CEO of IT Company for digital marketing

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Silk, and what were your goals?

Increase website authority and SEO optimization for our website. Our goal was to improve our website ranking and to attract more people.

SOLUTION

How did you select Digital Silk and what were the deciding factors?

From my friend who was their client before.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

After few online meetings we had SEO consulting started with website remodeling. We started with research on keywords and copyright. Later we continue with press release and writing blogs.

How many people from the vendor's team worked with you, and what were their positions?

Two people - SEO expert and Team leader

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our website traffic increased around 200%.

Describe their project management style, including communication tools and timelines.

Online meetings were great and cooperation was on really high level. They were never late with deadlines we had.

What did you find most impressive or unique about this company?

We were really impressed with their approach and how organized they are.

Are there any areas for improvement or something they could have done differently?

no, everything was great.

BACKGROUND

Please describe your company and your position there.

Arte handmade shoes Chief Marketing Officer

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Silk?

Digital Branding for our company.

What were your goals for this project?

We wanted to create visual identity and unique Brand voice to give our business a character that employees, clients and prospects can remember, recognize and relate to.

SOLUTION

How did you select Digital Silk?

Refferal.

Describe the scope of their work in detail.

We started with discovery phase and couple of workshop in order to review current brand position and where our brand should go. When we defined Brand persona we crafted messaging for leads across the sales funnel and visual identity with guidelines.

What was the team composition?

Brand Strategist led the project together with Digital Strategist. Design team was involved.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Consistent visual identity helped us enhance brand retention and recognition, making marketing efforts more effective and affecting the bottom line.

How effective was the workflow between your team and theirs?

It was great team work.

What did you find most impressive about this company?

We were impressed with their dedication and determination.

Are there any areas for improvement?

No.

BACKGROUND

Please describe your company and your position there.

I am a hotel manager established in hospitality industry and the alternative lodging sector.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Silk?

We needed full branding, advertisement and website design for our hotel, so we found Digital Marketing agency.

What were your goals for this project?

We needed to improve our old website design and outdated branding for our hotel.

SOLUTION

How did you select Digital Silk?

Via LinkedIn

Describe the project in detail.

It started with a meeting, and we were given different options to work with, a lot of great ideas and different solutions. They did full rework of our old website and rebranding of our hotel. The project is almost done and we are very satisfied with the results.

What was the team composition?

The Digital Silk team has amazing project manager, a lot of open-minded designers and great cooperation.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Total visits on our website have increased by 220% and still counting. Our social networks got a lot of positive feedbacks. Bookings on our hotel increased almost double.

How effective was the workflow between your team and theirs?

We were in daily communication with their team which gave us lots of time for better ideas and improvements.

What did you find most impressive about this company?

Time, efficiency and professionalism. So far everything has been done on time.

Are there any areas for improvement?

None.

BACKGROUND

Please describe your company and your position there.

We provide a Connected Intelligence Platform that enriches the usefulness of existing data and systems such as RPA, BI, ERP, ITSM, CRM, and BPM and delivers real-time, secure, connected, role-based data aggregation, digital process orchestration, and information visualization. My position there is UI/UX designer and Office Manager

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Silk?

We were in need for expert digital consultant with proven results We needed help with digital PR in order to establish our company as an industry expert.

What were your goals for this project?

We wanted to create digital recognition for our about our work.

SOLUTION

How did you select Digital Silk?

Recomendation

Describe the scope of their work in detail.

As we expected from our consultants to have a proven track record in helping startups and scaleups their grow we believe in their expertise, focus on challenges, solutions and results.

What was the team composition?

Digital Strategist led the project and all needed team members were involved.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our consultant’s understanding of our specific offering, market and business environment helped us save some trial-and-error by bringing deeper insights and better-informed solutions.

How effective was the workflow between your team and theirs?

Highly professional, always bringing new insights on table while meeting the deadlines

What did you find most impressive about this company?

People culture

Are there any areas for improvement?

We are really satisfied and we hope we will continue our partnership

BACKGROUND

Please describe your company and your position there.

Smart software solutions

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Silk, and what were your goals?

Increase website authority - SEO optimization and backlinks for our website

SOLUTION

How did you select Digital Silk and what were the deciding factors?

Via LinkedIn

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

SEO consulting started from the basics and extending up to web site remodeling, creating specific landing pages and streamlining conversion funnel. We started with research on the keywords, copywriting, and continue with link building, writing blog articles and press release.

How many people from the vendor's team worked with you, and what were their positions?

Team leader and SEO expert

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Website traffic increased 245% and still counting. Increased traffic and leads, optimized tags and descriptions helped to increase the click-through rate, which also promoted increases in qualified web traffic.

Describe their project management style, including communication tools and timelines.

We were absolutely impressed with their professionalism and the way of work! Everything was just on time

What did you find most impressive or unique about this company?

Professionalism. If you pick SEO strategy be aware that you’re starting an ongoing process and it is better to be supported with the real industry experts.

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Please describe your company and your position there.

CEO and Founder of the company, managing company business and execute company strategy.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Silk?

We were looking for a partner to help us grow our online presence. As a new company, we were in need to push all social channels and streamline our messaging.

What were your goals for this project?

To stand out from the crowd and make Fast Forward recognizable among competitors

SOLUTION

How did you select Digital Silk?

We found it on Clutch

Describe the scope of their work in detail.

This scope of work includes many of the activities, first to hire external agency we are confident with. As part of the process, Digital Silk created a social and behavior change strategy. They've created 6 months plan and various tactics according to that plan.

What was the team composition?

We worked with a team of professionals, the leader of the project was our point of contact and members from the marketing and social media department.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

• Increased Fast forward community
• Better reach & Awareness for the brand

How effective was the workflow between your team and theirs?

Really effective, we established dates for monthly plans and reviewing of success. All team members follow the plan.

What did you find most impressive about this company?

Their approach to the project and effort to be on the top of the industry vertical in order to differentiate us fromT our competitors.

Are there any areas for improvement?

There is always room for improvements but those guys know that and work hard to improve their business.

BACKGROUND

Please describe your company and your position there.

I am a PPC specialist working at NoraDigital Marketing agency. Successfully running Google Ads, Facebook Ads, Instagram Ads, and LinkedIn Ads campaigns.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Silk?

We are helping and outsourcing each other for Digital Strategies and branding for our clients.

What were your goals for this project?

We needed more people for some projects so we found a Digital Marketing agency for help.

SOLUTION

How did you select Digital Silk?

We got the recommendation from a friend for cooperation with them.

Describe the scope of their work in detail.

There are no too many details we just needed help with some projects.

What was the team composition?

We work with their creative team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Have no clue about the details. Just know we were overall satisfied with the cooperation and our clients are happy.

How effective was the workflow between your team and theirs?

They've been very fast and professional. No problems there.

What did you find most impressive about this company?

Well organized and high professional experience - simply put.

Are there any areas for improvement?

Not yet, we work together for not a long time.

BACKGROUND

Please describe your company and your position there.

I am CEO and founder of Viper, company that exists more than 15 years and providing unparallel service and solutions in Telco industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Silk?

We needed help with digital branding in order to position our company among competitors. We have internal brand team but wanted to hear from professionals.

What were your goals for this project?

Streamline our communication and define visual presence.

SOLUTION

How did you select Digital Silk?

They gave us bigger picture and vision where our brand should go.

Describe the scope of their work in detail.

Overall Brand strategy that we did with DigitalSilk is a document that defines our business as a Brand and serves as a set of strict guidelines that will align the marketing efforts among all stakeholders, from new employees to specialized agencies Sent from Yahoo Mail on Android

What was the team composition?

We've worked with experienced brand strategists who included us in every phase of the project. Couple of work shops were organized and we participate actively.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

This Brand strategy gave us a set of visual guidelines including typography, imagery and colors, as well as the context in which to use each of these elements to ensure visual consistency across channels.

How effective was the workflow between your team and theirs?

We were constantly updated on progress and also had beweekly calls.

What did you find most impressive about this company?

Their way of leading the project, expertize and open discussion with us is impressive.

Are there any areas for improvement?

No

BACKGROUND

Please describe your company and your position there.

I'm customs specialists. Company providing transport and import/export services

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Silk, and what were your goals?

Project is about automizing shipping announcements and speeding up complete procees

SOLUTION

How did you select Digital Silk and what were the deciding factors?

It was recommended by a bussines partner who had a similar project in a different industry. It was obvious that they are satisfied and profiting from it

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I didn't go I detail with project. I just gave instruction and consulting what we are excepting and what we need.

How many people from the vendor's team worked with you, and what were their positions?

Four people, don't remember their position

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Procees of announcing the shipments was quicker and without errors(when everything is completed).. It lead to savings and bigger satisfaction of our customers

Describe their project management style, including communication tools and timelines.

Everything was finished in a deadline, no one expect that. They was very detailed and prompt.

What did you find most impressive or unique about this company?

Their attention to detail and fast response to our questions and suggestions were all impressive.

Are there any areas for improvement or something they could have done differently?

Their is always room for improvement. But we are sutissfied