Name: Digital Silk
Address: 18 West 18th Street, New York, United States, NY, 10011, US
Telephone: 8008565417
Price range: $100 - $149
Rating: 4.9

This profile is unclaimed.

Custom Web Designs to Drive Conversions

Digital Silk creates custom websites to drive higher conversions and greater SEO value to grow brands online.

From start-ups to Fortune 500, we have an outstanding track record on delivering on results.

Our clients include: SONY, Northwestern University, P&G, EV Universe, SNP Therapeutics, Xerox, NYU and others.

We specialize in:

Branding & Strategies
Custom Web Design
Ecommerce Development
SEO & Content Marketing
Results-Driven Social & Paid Marketing

Min project size
$10,000+
Hourly rate
$100 - $149 / hr
Employees
50 - 249
Locations
New York, NY
Year founded
Founded 2015

No have been added yet...

Pricing Snapshot

Min. project size $10,000+

Avg. hourly rate $100 - $149 /hr

Rating for cost 4.8 /5

What Clients Have Said

Digital Silk's pricing varies, with projects costing between $30,000 to $60,000, reflecting good value for cost, especially for web design and branding. Clients appreciated their responsiveness and project management, though some experienced delays and issues with bug rates and project timelines.

This summary is based on verified Clutch reviews.

Most Common Project Size

$10,000 - $49,999 based on 41 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

Learn more about SEO pricing

Select a service to see pricing information

Digital Silk Review Insights

Overall Review Rating

4.9

Quality 4.9
Schedule 4.8
Cost 4.8
Willing to Refer 4.9

Top Mentions

Review Highlights

Effective SEO and Marketing Strategies

Digital Silk is recognized for their effective SEO and marketing strategies, which have resulted in increased visibility and engagement for clients. Their strategic approach is often cited as a key factor in client success.
Issues with Project Delays and Communication

One client reported significant project delays and communication issues with Digital Silk. The project extended far beyond the original timeline, and there were multiple instances of miscommunication and lack of transparency.
Exceptional Responsiveness and Communication

Many clients praised Digital Silk for their proactive communication and quick responsiveness, ensuring projects stayed on track and clients felt heard. This was particularly noted in their ability to manage time zone differences and maintain clear, consistent communication channels.
Positive Impact on Client Metrics

Digital Silk's work often leads to measurable improvements, such as increased web traffic, higher conversion rates, and enhanced brand awareness. Clients frequently report satisfaction with the tangible results achieved.
Strong Project Management Skills

Reviews highlight Digital Silk's effective project management, with structured workflows and timely delivery. Clients noted their ability to set realistic timelines and manage projects smoothly, often exceeding expectations.
Professionalism and Dedication

Clients consistently praise Digital Silk for their professionalism and dedication to project success. They are seen as reliable partners who invest themselves in understanding and achieving client goals.

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Digital Silk Reviews

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Call Center Services
Less than $10,000
Feb. 2015 - June 2016

4.5

Quality: 5.0

Schedule: 4.5

Cost: 4.0

Willing to Refer: 4.5

"They are well organized and have professional experiences."

Dec 20, 2020

Support Technician, Gaming Company

Anonymous

Arts, entertainment & music
Belgrade, Serbia
51-200 Employees
Online Review

Digital Silk provided additional customer support for a company that partners with the gaming industry. The goal is to increase the consumer satisfcation.

Digital Silk was able to provide the support that satisfied the consumers. The communication flow was on a high-level and that helped in removing issues in the workflow.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Outsourcing support for gaming industry - Support Agent - fist line support

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Silk?

Extra man power was needed back in the day so we needed some backup in terms of first line support representatives.

What were your goals for this project?

Consumer Satisfaction - by all means.

SOLUTION

How did you select Digital Silk?

Just got the recommendation from a friend that cooperated with them.

Describe the project in detail.

No specifies actually - just was in a need of some extra people that will help support coverage... in weekends mostly.

What was the team composition?

Have no clue about the details. Just know we were overall satisfied.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Consumers being satisfied for sure.

How effective was the workflow between your team and theirs?

High level communication flow that also resulted in no issues in workflow.

What did you find most impressive about this company?

They are well organized and have professional experiences.

Are there any areas for improvement?

There are always but cannot tell that for sure in this instance.

RATINGS

4.5

Search Engine Optimization Web Design
$10,000 to $49,999
May 2020 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They know their stuff."

Dec 11, 2020

CEO, Teamwork

Peter Coppinger

Other industries
Ireland
201-500 Employees
Online Review

Digital Silk provides ongoing website design & SEO consultancy for a computer software company. They are in charge of producing recommendations and best practices for the client.

Thanks to Digital Silk's support, the client noted a drastic improvement in their SEO. The team is down to heart and they provide practice advice.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I''m the CEO of Teamwork.com and got to know the CEO of Digital Silk as a customer of ours.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Silk, and what were your goals?

We contracted Gabriels team to provide consultancy on our website design and SEO - a complete teardown with recommendations and best practices.

SOLUTION

How did you select Digital Silk and what were the deciding factors?

The results were much more than I expected - multiple workshops and a comprehensive plans on what to improve with follow up. It felt like Digital Silk really have our best interested at heart and aren't just trying to get a project finished and on to the next.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

How many people from the vendor's team worked with you, and what were their positions?

3. CEO, Web design specialist SEO specialist

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our new website is drastically improved and performing much better for SEO

Describe their project management style, including communication tools and timelines.

Really down to earth

What did you find most impressive or unique about this company?

Down to earth approach. They kow their stuff. Practical advice.

Are there any areas for improvement or something they could have done differently?

Genuinely no.

RATINGS

5.0

Web Design
Confidential
Aug. - Dec. 2020

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The amazing results were only possible because of their skills."

Dec 10, 2020

Luxury Real Estate Agent, Real Estate Agency

Luis Paredes

Real estate
Miami, Florida
11-50 Employees
Online Review
Verified

Digital Silk redesigned and developed a website for a real estate firm. The team worked to improve the client's organic search ranking and conversion rate.

The finished website met the needs and requirements of the internal team, leading to increased performance online. Digital Silk provides high-quality results in a timely manner. The team is driven, creative, and skilled.

Web Development
$10,000 to $49,999
Mar. - Aug. 2020

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their overall ability to deliver and really cater to the client's needs impressed us."

Sep 10, 2020

Vice President, Fintech Company

Raajita Koneru

Other industries
Singapore
11-50 Employees
Online Review
Verified

Digital Silk led the website redesign of a fintech company. They implemented various review designs and conducted site development and site testings.

Thanks to Digital Silk, the site looks more professional. The team successfully met the client's expectations. They coordinated well and were receptive to feedback.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the Vice President at a fintech company focused on trade and trade finance.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Silk, and what were your goals?

We wanted to redesign our website.

SOLUTION

How did you select Digital Silk and what were the deciding factors?

Digital Silk has a good reputation. We found the company online and talked to them before deciding to move forward.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Initial Meeting
Describing Business
Setting Requirements
Review design (many iterations of this)
Website Development & Testing
Changes made live

How many people from the vendor's team worked with you, and what were their positions?

One main liaison and she worked with all the other team members.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website was a lot more professional and was more in line with what I imagined.

Describe their project management style, including communication tools and timelines.

Emails, Zoom calls - very prompt responses. They worked closely with me and took all my feedback well

What did you find most impressive or unique about this company?

Their overall ability to deliver and really cater to the client's needs impressed us.

Are there any areas for improvement or something they could have done differently?

No, I'm happy with the services provided.

RATINGS

5.0

Web Development
$10,000,000 +
Jan. 2005 - Jan. 2020

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They took ownership, even when there was none needed."

Jan 10, 2020

Cloud Solutions Engineer, RapidScale Inc

Pedram Faily

Information technology
San Diego, California
10,001+ Employees
Online Review
Verified

The team at Digital Silk was hired to improve online presence. They worked on modernizing a platform by focusing on the UX and design.

Digital Silk met expectations. They improved functionality for the business. Their team is full of responsive and capable workers. Their attentiveness was also noteworthy.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

2 separate companies I have worked for, one retail and one in IT.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Silk?

Company was hired to create & improve online presence.

What were your goals for this project?

Increase and improve digital/online presence.

SOLUTION

How did you select this vendor?

The vendor was selected through a mixture of research and referrals.

Describe the project and the services they provided in detail.

Improving the UI and design to be more modern visually and functionally. And to position ourselves, where it would be easier to modernize with rapidly growing technology. The product they worked on was very dated and difficult to navigate using modern technology.

What was the team composition?

Team consisted of 5-8 individuals, with a single point of contact. weekly meeting aligned team on tasks and goals.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Improved Net Promoter Scores. Increase functionality.

How was project management arranged and how effective was it?

Very effective with utilization of various tools. There were some offshore individuals, but there were no barriers or difficulties. all individuals were very well capable, responsive and responsible

What did you find most impressive about this company?

Attention to detail. Continuous communication. They took ownership, even when there was none needed.

Are there any areas for improvement?

None.

RATINGS

5.0

Web Development
$50,000 to $199,999
July 2019 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They had a hands-on approach and were always available to assist."

Jan 7, 2020

CFO & COO, doForms Inc.

Rob Bothe

Other industries
Cranford, New Jersey
11-50 Employees
Online Review
Verified

Digital Silk provided website improvements, software updates, and SEO support for a data collection company.

Digital Silk's work increased traffic to the website and sales. The project management was effective. They were always available to help with the project.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

doForms is used around the world by organizations large and small for mobile data collection and to streamline operations – and they have a proven track record to back it up

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Digital Silk?

Website improvement/marketing/software UI updates

What were your goals for this project?

Increased traffic to website and increase in seals

SOLUTION

How did you select this vendor?

via personal network

Describe the project and the services they provided in detail.

website improvements/ App UI improvements/social media improvements/ SEO improvements

What was the team composition?

not available

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

They increased traffic.

How was project management arranged and how effective was it?

By the CEO - extremely effective

What did you find most impressive about this company?

They had a hands-on approach and were always available to assist.

Are there any areas for improvement?

RATINGS

5.0

Showing 41-46 of 46 Reviews

Locations (2)

18 West 18th Street New York, NY, United States 10011

10 - 15

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Digital Silk

Custom Web Designs to Drive Conversions

2 Locations

Services

Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

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Highly Rated Similar Providers

Reviews

Digital Silk Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Effective SEO and Marketing Strategies

Issues with Project Delays and Communication

Exceptional Responsiveness and Communication

Positive Impact on Client Metrics

Strong Project Management Skills

Professionalism and Dedication

Reviews mentioning:

Digital Silk Reviews

Customer Support for Gaming Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Web Design & SEO Consultancy for Computer Software Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Web Design & Development for Luxury Real Estate Firm

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Website Redesign for Fintech Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Digital Presence Consultation for IT Provider

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Website & Marketing Updates for Data Collection App

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

Location

Locations (2)

Contact

Connections