The Digital Panda Reviews (11), Pricing, Services & Verified Ratings

UX/UI Design
Confidential
Oct. 2018 - July 2022

4.5

Quality: 4.0

Schedule: 4.0

Cost: 3.5

Willing to Refer: 4.5

"We were impressed by their ability to find tactical solutions."

Aug 1, 2022

EVP Marketing, Sprout Mortgage,LLC

Joseph Bartolota

Financial services
East Meadow, New York
201-500 Employees
Online Review
Verified

The Digital Panda was hired by a mortgage company to develop the UI of their company’s proprietary program and pricing engine.

Thanks to The Digital Panda, the client's customers and sales team used the engine more, which optimized their processes. Throughout the engagement, the team was able to adapt to the client's extremely aggressive development schedule. Moreover, they made updates based on the client's feedback.

The client submitted this review online.

BACKGROUND

Introduce your business and what you do there.

Residential mortgage origination via multiple sales channels.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with the vendor?

Allow clients and Sprout staff (Account Executives, Loan Officers) to quickly and easily determine the appropriate Sprout Mortgage loan program for a given borrower scenario.

SOLUTION

How did you come to work with the vendor?

Previous experience with Digital Panda at a prior employer.

What was the scope of their involvement?

Develop the user interface for the company’s proprietary program-and-pricing engine (PPE).

What is the team composition?

The team consisted of:

Principal
Project Mgr
Front-end dev team
back-end/admin dev team
designer

What is the status of this engagement?

Ongoing engagement ended with the Sprout’s closure in July 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Continued growth in usage of the company’s proprietary PPE by both clients and Sprout sales staff.

How did the vendor perform from a project management standpoint?

The team was able to keep up with an extremely aggressive development schedule that was required due to the dynamic nature of the non-QM mortgage market.

What did you find most impressive about them?

We were impressed by their ability to find tactical solutions to quickly address new product attributes and make the required user interface updates.

Are there any areas they could improve?

More closely align with end-user time zones.

RATINGS

4.5

"see above"

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