CODE B

BACKGROUND

Please describe your company and position.

I am the Head of Ops of Plant and Plates

Describe what your company does in a single sentence.

It supplies catering disposables from our factory to wholesalers and retailers across Europe

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CODE B to accomplish?

• Improve the AI recommendation engine on our mobile & web app (partnersk
• Overhaul out IoT based systems that we use in our production lines
• Revamp our GCP and multi-cloud setup that is used across production and retail

SOLUTION

How did you find CODE B?

Online Search

Why did you select CODE B over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from CODE B were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

- build and deploy of a revamped GCP setup

- overhaul of workflows used in factory IoT systems

- AI recommendation engine for inventory management and retail across digital and physical pos

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

- reduced tat

- reduced downtime

Describe their project management. Did they deliver items on time? How did they respond to your needs?

- communication was a bit tricky at times but it was quite manageable

- timezone challenges managed well as the team does several offshore projects

What was your primary form of communication with CODE B?

Virtual Meeting

What did you find most impressive or unique about this company?

- involvement of leadership and founder himself, all of whom are seasoned software professionals - our project was quite small and their involvement was quite impressive. Unlike our other experience in the past

Are there any areas for improvement or something CODE B could have done differently?

1. Maybe need some business guys for management and scaling 

2. Reporting and updates to the clients periodically through some automated process would be great

BACKGROUND

Please describe your company and position.

I am the Head of Growth of FurnitureRoots

Describe what your company does in a single sentence.

It manufactures furniture by leveraging modern tech with embedded AI and IoT systems for mass manufacturing and distribution

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CODE B to accomplish?

• Building an Agentic AI workflow for automations in Manufacturing
• Integrated IoT systems that act like a "Smart Manufacturing" hub

SOLUTION

How did you find CODE B?

Online Search

Why did you select CODE B over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from CODE B were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Code B Built a computer vision system that uses Agentic AI to flag defects in wood grain quality, categorize them for further processing
2. They deployed embedded IoT systems (using their own software stack (AWS, Azure) that integrated with our hardware and flagged issues in equipment- like wear, breakdown likelihood etc   

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Completion of defined scope of software development
2. Thorough testing of workflows that align with the requirements.  

Describe their project management. Did they deliver items on time? How did they respond to your needs?

1. Few deadlines were missed but we were adequately informed of the reasons of the delay

2. The team was also proactive enough to go above and beyond the scope to program something that wasn't in the project scope to ensure the deadlines were met  

What was your primary form of communication with CODE B?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

1. Top-down expertise - quite common in companies that are this size but their members, almost across all levels of seniority, were equally equipped to manage the project scope.
2. Well versed to manage foreign clientele

Are there any areas for improvement or something CODE B could have done differently?

1. Can find better avenues for improving communication
2. Local presence in other countries will be a + 

BACKGROUND

Please describe your company and position.

I am the Account manager

Describe what your company does in a single sentence.

We provide enterprise-grade healthcare solutions that combine operational efficiency with intelligent insights to improve decision-making and patient outcomes.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire CODE B to accomplish?

• We hired Code B Solutions to design and develop a custom AI-powered dashboard that could analyze real-time clinical and operational data, identify trends, and provide actionable insights for both administrators and clinicians.

SOLUTION

How did you find CODE B?

Referral

Why did you select CODE B over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from CODE B were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

AI models to predict patient admission surges & optimize resource allocation

Custom dashboard with role-based access for admins, doctors, and analysts

Secure API integrations with existing EMR/EHR systems

Real-time analytics on patient wait times, treatment efficiency, and staffing needs

Interactive charts, heat maps, and KPI trackers for decision support

QA documentation and performance benchmarking

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

 Within the first two months of deployment:

-Average patient wait time dropped by 18%

-Resource allocation accuracy improved by 27%

-Admin reporting time was cut from 4 hours to under 30 minutes

-Decision-making speed improved thanks to real-time, AI-generated insights

Describe their project management. Did they deliver items on time? How did they respond to your needs?

 Their project management was excellent, milestones were always delivered on time, and changes in scope were handled transparently. The team was proactive in suggesting optimizations based on early user feedback.

What was your primary form of communication with CODE B?

Email or Messaging App

What did you find most impressive or unique about this company?

 The way they balanced AI sophistication with practical usability. They didn’t just deliver a “cool” AI tool they built a dashboard that our non-technical staff could easily understand and act upon.

Are there any areas for improvement or something CODE B could have done differently?

The collaboration went smoothly; if anything, we just wish we had brought them in earlier to help with other parts of our tech stack.

BACKGROUND

Introduce your business and what you do there.
I'm the co-owner and CTO of Penrose Gaming, a content provider to telecommunication companies in Africa and the Middle East.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CODE B?
We required a set of specific technologies in the gaming space, which CODE B was able to provide.

SOLUTION

What was the scope of their involvement?
We've worked with CODE B on multiple development projects, including our first project, which is now complete. For that project, CODE B was required to develop a casual game using PixiJS, Vue.js, and web canvas elements. The outcome was a game called Mega Match Robbers. This game also required a socket-based connectivity architecture.

Currently, CODE B is working on a new project, which I can't disclose yet. CODE B hasn't been in charge of the designs. We have an in-house design team, so we've provided them with the design assets required for our projects.

What is the team composition?
We work with five team members of CODE B, including Riddhesh (Software Architect & Founder) and four software developers of different expertise. Still, I know that there's a much bigger team working behind them.

How did you come to work with CODE B?
We hired them based on an interview. After researching different companies, we traveled from South Africa to India to have a face-to-face meeting with Riddhesh and CODE B, which went very well. We were able to validate that they were capable of meeting the project's technical requirements. After that, we signed a formal contract.

What is the status of this engagement?
We started working together in August 2023, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?
The first game has just recently been launched, so we don't have any metrics or statistics yet. Still, I would give CODE B's work almost perfect ratings.

How did CODE B perform from a project management standpoint?
CODE B is very good at communicating, delivering on time, and sticking to our budget. We use Slack for direct communication, WhatsApp for urgent communication, and Google Meet to host our formal meetings.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?
I would like to give a shout-out to Riddhesh.

What did you find most impressive about them?
CODE B's independence (in a lot of ways) is their most impressive asset. We don't need to hold their hand a lot, and along the way, we've allowed them free rein. Still, that free rein has been earned based on our interactions with them and what they've produced using the information provided without asking more questions. An inexperienced partner would have asked much more questions.

Are there any areas they could improve?
During the demo phases, CODE B could have ironed out a few of the known issues with the product. However, their turnaround time has been really good, compensating those issues in a way.

Do you have any advice for future clients of theirs?
Go ahead and work with them. In my experience, they're one of the best development companies I've worked with.

BACKGROUND

Please describe your company and your position there.

I am co-founder and CTO of Meahana, a SaaS platform for facilitation of workshop and training sessions.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CODE B, and what were your goals?

We hired CODE B to architect and build our SaaS platform from scratch.

SOLUTION

How did you select this vendor and what were the deciding factors?

I wanted to realize the cost savings of an offshore vendor, but it was important to have one who could provide advice on cloud architecture and to work effectively with complex, high-level requirements.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Meahana is a complex web application with separate interfaces for administrators, content authors, session facilitators, and session participants, with the session components having real time sync across users. Additionally, there is a CLI for 3rd party developers to add new interactions to the platform. CODE B helped to design a robust, scalable AWS architecture using MongoDB Atlas, Node.js, Fargate, Redis, Cognito, WebSockets, and a Svelte front-end.

The team had reference to an application prototype to understand desired early functionality and progressed very quickly to build out our MVP. The team was always proactive in suggesting better ways to implement features to increase performance and scalability and was great at maintaining momentum even when requirements were shifting.

How many people from the vendor's team worked with you, and what were their positions?

We have had a team of 2 dedicated senior developers and a part time UX designer. Other staff have contributed as needed when specific expertise was needed, for example our WebSocket architecture and doing load testing.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We launched our MVP with our alpha customers only 4 months after kicking off with CODE B and have received fantastic feedback. We are now expanding our team for our next round of development and plan to continue with CODE B as our permanent development partner.

Describe their project management style, including communication tools and timeliness.

We had daily stand up meetings via Zoom and used Slack extensively. The team was always prompt and responsive.

What did you find most impressive or unique about this company?

They have strong expertise in the latest technologies and provide excellent guidance in using them effectively. All team members have really taken the time to understand our product and goals and proactively work with us to make it better.

BACKGROUND

Introduce your business and what you do there.

I’m the senior product manager for Chingari, a short video application. TikTok was banned in India during the COVID-19 pandemic, so Chingari got really popular. We’re now one of the leading social media apps in India and neighboring countries, such as Pakistan, Bangladesh, and Southeast Asia. I look after all product development.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CODE B?

When we started, we had 1–2 Android developers, a few iOS developers, and 1–2 backend developers. We didn’t have an in-house team for web development, so we needed to hire someone.

SOLUTION

What was the scope of their involvement?

CODE B works closely with our team, collaborating to create many features. They’ve taken care of all the web development for our app and created an admin panel for our video moderators.

When we started, we didn’t have the bandwidth to document everything and do all the builds by the process. We initially outlined the specific requirements without getting into much detail. As a startup, we couldn’t afford to lose time and make the process slower, so CODE B had some basic requirements, designs, and architectures. From there, they handled the development work and some functional testing after the development.

The team has worked on 4–5 major items. One of them is our website, which serves as our digital marketing tool and acts as a landing page for our users. CODE B handles any new feature we release, any landing page we create for new offers, or any launch inside the application. They also do these on the web because they can be removed and edited easily.

Since we’re a short video app, we have to moderate all the videos because some content isn’t allowed. The admin panel is for our 20–30 moderators to perform certain actions to restrict users or videos.

In late 2021, we moved to crypto and Web3, and CODE B took care of all the blockchain and crypto-related developments for the backend site and website. They’ve worked on the blockchain part for more than one and a half years, and we’ve provided all the development requirements.

The backend is mostly in Node.js. CODE B also uses Python, Web3, and JavaScript as technologies.

What is the team composition?

When we started, we had about 6–7 developers working with us. At this point, we have around 15 teammates from CODE B working on our products.

How did you come to work with CODE B?

We found them on Upwork.

What is the status of this engagement?

We started working together in August 2019, and our collaboration is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’re still working with CODE B because the software they’ve created is really scalable and easy to maintain. We love working with them; even though we’re extending our Android and iOS teams, we haven’t made an in-house frontend development team because we’re so satisfied with CODE B’s performance.

We released a product a year ago on February 2022. The solution was one of a kind within the ecosystem, so we onboarded around 2.3 million users to crypto. All these users are from tier-two and tier-three cities in India, so it was a remarkable achievement. Additionally, we didn’t face any issues with this product throughout the year.

Apart from that, we usually get high traffic on our website, which is around 200,000–250,000 daily visits. We also have over 170 million app downloads on the Google Play Store and App Store combined.

How did CODE B perform from a project management standpoint?

We use Jira for internal management, and they use the same tool. We create tickets, assign the items and deadlines they have to meet, and then CODE B updates or comments on the tickets. We also have an internal Scrum master to handle all of this.

What did you find most impressive about them?

We have an excellent relationship with CODE B and are highly impressed with their development abilities and delivery. Working with a startup is challenging because you launch quickly and get a lot of bugs. However, CODE B’s specialty is handling product launches and fixing bugs swiftly.

Overall, CODE B launches the products quickly, and their solutions have excellent architecture and are scalable.

Are there any areas they could improve?

They could have more designers on their team or incorporate a project manager so their developers can use their time more efficiently instead of spending so much time on calls. The point of contact could share all the information and timelines with them; although one of their team leaders handles that pretty well.

BACKGROUND

Introduce your business and what you do there.

I’m the SVP at hBits, a fractional ownership platform. We’re one of the leading platforms in the country.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CODE B?

We needed to improve our platform's speed, security, and coding practices. Additionally, we needed help with database issues we were facing.

SOLUTION

What was the scope of their involvement?

CODE B provides custom software development for us. They’ve worked on three pieces: our website, admin panel, and portal. They’ve fixed issues on each of these platforms. The team has helped us with database optimization by moving us to MongoDB Atlas; they’ve done the entire migration of our database. They’ve also moved us from GitLab to GitHub to improve our pipeline. 

Previously, our platform didn’t have an architecture; it was purely on AWS. CODE B changed our infrastructure from Amazon EC2 to Amazon ECS to improve our speed and access and ensure uptime. They’ve changed a lot of code that was improperly documented. The team has also integrated the platform with our CRM and implemented Cashfree as our payment gateway. Currently, they provide website maintenance.  

What is the team composition?

We’ve worked with a project manager, two senior software developers, and one QA person.

How did you come to work with CODE B?

We found them through references; we got good reviews about them from people we’ve worked with. 

What is the status of this engagement?

We started working together in March 2022, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Thanks to CODE B’s work, we’ve seen remarkable performance improvement. They’ve streamlined many things on our website, including documentation, so our speed has improved. 

How did CODE B perform from a project management standpoint?

They use Jira for project management and work within the Agile methodology, with a daily scrum meeting. They deliver on time and within budget.

What did you find most impressive about them?

CODE B is proactive in coming up with solutions.

Are there any areas they could improve?

They need to improve their stakeholder communication; having stakeholder meetings is very important.

Do you have any advice for potential customers?

My advice is to share your KPIs so they can measure the success of the entire engagement.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of a consumer survey app business. We help brands and large companies conduct market research and find an audience, and we have several apps out there where users can take surveys and make money.

In particular, we’re working on launching two new applications for iOS and Android.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CODE B?

We initially reached out to them because we lost one of our technical team members and needed someone to step up and cover the technical side quickly. Then, we worked with them to develop a secondary application.

SOLUTION

What was the scope of their involvement?

CODE B works with us on application development. First, they did maintenance and feature updates on our existing application for iOS and Android. Then, we worked with them to create a new survey application based on iOS and Android. Additionally, they helped us do a little bit of work on the website.

The new app launched about two months ago, but we went through development for a while. We initially consulted with them; they took a comprehensive approach and walked us through the services they could offer. Then, we discussed the problems and areas that needed improvement to define what we were looking for.

We saw a designer on our side to develop the screens for the mobile app, but we worked with two developers from CODE B to deliver the product. They did everything aside from design.

They primarily built the app using React and created an admin portal to manage our users and troubleshoot issues. CODE B helped us build out any type of tool we needed and get our analytics in place. They were also valuable at providing advice on what other potential things we should be on the lookout for and how we might want to prioritize different pieces.

Finally, there are ongoing improvements and maintenance work. We meet less with the team, but we’ve recently started to see them more because we’ll launch another app with CODE B.

What is the team composition?

We primarily work with Riddesh (Founder), who is our architect, a software engineer, and a developer, so three people in total. Every once in a while, we interact with one of their in-house testers, but they’re not involved in the project.

How did you come to work with CODE B?

We found them online and through talking with friends — it may have been through LinkedIn, but I don’t remember. We were evaluating several different services, looking at people on Upwork and other sites.

CODE B stood out to us because they took a comprehensive approach and had multiple people at the organization who could support us. We wanted to work with someone that could build a long-term relationship with us, not just some freelancer who could be with us one month and then switch gears to work with another customer.

Also, Riddesh’s architecture background and multiple developers in their team gave us confidence in working with CODE B.

What is the status of this engagement?

We started working with them in May 2021, and our relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

For the apps that we’ve released with them, we’ve mainly measured success by the timelines — when we could have the testable version, the live version, and when we could be bug-free. My partner and I would use the app and then publicly release it without any bugs or issues. On the other hand, we didn’t set goals in terms of users or metrics, but we’ve trended very well so far.

Moreover, we’re very happy with their service. We’re preparing our documentation for a third app.

How did CODE B perform from a project management standpoint?

They’re great. CODE B is very flexible, so it depends on how the client wants to manage the relationship. They’re very proactive; if someone takes off a day, the team makes sure they’re staffed appropriately. For example, our initial developer was going away on an extended honeymoon, so we got another developer to swap, and the onboarding process went smoothly — we didn’t have any downtime.

Also, they’re very flexible with any type of schedule; we meet with them late at night and chat with them on a one-on-one basis. Every once in a while, we talk about the performance, staff, feedback on developers, and so on.

During development, we’d typically run daily standups with the team in India and walk through the priorities for the day. Then, we’d coordinate with CODE B to make sure everyone was interacting, and the developers kept it tight. During the maintenance period, we meet twice a week at most to talk about bug issues and innovations we want to explore.

Aside from that, we work with them across different channels. All our video conferences are done through Google Meet or Zoom. We track the project through a SCRUM board on Motion.

What did you find most impressive about them?

Aside from getting the job done, they’re able to provide their expertise and share their opinion. My co-founder and I don’t have a technical background, but they weigh the pros and cons of different options and give us more confidence in their work. For example, we could either launch quicker and iterate faster or be much more scalable later on, especially if we plan to launch multiple projects using the same backend.

Overall, it’s great to get their opinion on the options and make an informed decision. The team is very experienced and savvy at what they do.

Are there any areas they could improve?

I think they could’ve done better on internal testing. We’ve experienced some minor delays where we could’ve had some type of feature request, but due to lack of testing in some cases, we could catch a bug. However, they’ve brought in someone to validate all the features and bugs as soon as we communicate the feedback to them.

Do you have any advice for potential customers?

It’s crucial to stick out what it’s needed and what should be prioritized, so come in with an action plan on what you expect to accomplish.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of a startup. We build applications that merchants could install and use to better sell their products on the Shopify platform.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with CODE B?

My co-founder and I both work full-time and are only able to manage the startup after work hours or on the weekends. That being the case, we needed to augment our workforce with senior-level technical resources who could execute our vision and recognize problems as they come up. That is why we hired CODE B.

SOLUTION

What was the scope of their involvement?

We already had customers for our functioning product, and we wanted to improve its performance by reducing the number of bugs and scaling the whole product. I engaged CODE B to conduct a server architecture review. We began by laying out plans for the next several months and discussing how we could solve certain scaling problems.

CODE B has since gone on to resolve some of the problems on our platform, delivering code and communicating with another agency to help tackle all of the issues and enhance the product altogether. We use a microservice for the backend, which is on a nonrelational database. It being a TypeScript and Node project, we also use React for the frontend and a custom graphical setup that allows the backend to communicate with the frontend. We rely heavily on Stripe and Shopify as well since we use a lot of APIs and serverless frameworks.

What is the team composition?

I work with two members from CODE B. I met with Riddhesh (Founder) for the initial discussions and scoping of the work. He takes on the role of a high-level architect and has done some execution in the beginning before passing us on to Dhaval (Co-Founder) who now does the day-to-day execution, delivery, and testing.

How did you come to work with CODE B?

I found Riddhesh’s profile, and it showed that he had seniority and experience with these types of projects. The way he communicated was also very strong, which was one of the things that drew me to CODE B. When we went through an introductory video call, I was very impressed with everything that Riddhesh said and the way that he carried himself, so I decided to hire him.

What is the status of this engagement?

Our ongoing partnership started in July 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Without CODE B’s assistance, we would not have been able to lay the foundations for the launch of our product. They’ve taken good ownership of their work and I have a lot of confidence in the code that they write. 

How did CODE B perform from a project management standpoint?

They’re primarily an engineering team, so I do most of the project management myself. I set the objectives, create the tickets, and meet with Dhaval once or twice a week to go over tasks, answer questions, and track our progress. 

What I like about working with CODE B is that there’s no language barrier. They’re a very bright team that requires minimal levels of communication or time investment to be very effective. The systems we currently have in place are working well for us. 

What did you find most impressive about them?

The most impressive thing about CODE B is their reliability. With other contractors, I've had to do a lot of code testing and reviewing. With this team, however, I have a high level of trust in the quality and performance of what they build. 

Since our MVP is pretty much a work in progress, there have been times when certain problems have required a large user migration that inevitably affected every endpoint that we have. Those have taken a while, but everything is working out well in the end. 

Are there any areas they could improve?

There aren’t any problems other than the fact that I’ve been so busy and might need to bring in more engineers as well as expand the number of hours they’re putting in. 

Do you have any advice for potential customers?

As long as you have a broad architectural plan for your product, CODE B can definitely execute that for you. Of course, you will want to come in with a long-term vision since they’re an engineering organization and not a full-service agency. 

BACKGROUND

Please describe your company and your position there.

I'm a technical advisor to the company (interim CTO) and advise on their large scale technology projects.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire CODE B?

We wanted to launch an IIoT platform in 6 months and using the latest technology available such as MQTT, Node.js, AWS Cloud and MongoDB.

SOLUTION

How did you select this vendor and what were the deciding factors?

I had worked with them in the past, and I knew their cloud architecture skills would be of importance since this was a highly available IIoT application with global usage.

Describe the project in detail and walk through the stages of the project.

They spent the first month understanding the full requirements and creating mini POCs. Then for the core of the project that was months 2-5 where the complete backend was built and tested. The frontend was started around month 4 where the design was given and they just had to implement it.

How many resources from the vendor's team worked with you, and what were their positions?

There was a total of 6 people on the project. 1 - Overall architect, 1-full stack developer, 2 - backend developers and 2 - frontend developers for the web and Android.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Because of the quick build-out, we were able to start the process of onboarding customers to the platform very quickly.

How effective was the workflow between your team and theirs?

Their constant communication was a key aspect of the success. We had weekly in-person meetings and then various video calls through the week if there were any issues, roadblocks or decisions to be made.

What did you find most impressive or unique about this company?

The high level of technical skills and understand what the business requirements are and how they map to the technology.

Are there any areas for improvement or something they could have done differently?

We should have added 1 more month to the timelines for the documentation and also build out some basic test scripts. Of course, the timelines had to be met in 6 months and they achieved it.